Troubleshooting - Martin MX-10 User Manual

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T
ROUBLESHOOTING
Problem
One or more of the fixtures is
completely dead.
Fixtures reset correctly but all
respond erratically or not at all
to the controller.
Fixtures reset correctly but
some respond erratically or
not at all to the controller.
Shutter closes suddenly.
No light and "LERR" error
message displayed.
Lamp cuts out intermittently.
30
Probable cause(s)
No power to fixture.
Primary fuse blown.
Secondary fuse(s) blown (located on PCB
inside base).
The controller is not connected.
XLR pin-out of the controller does not
match pin-out of the first fixture on the link
(i.e. signal is reversed).
Poor data quality
Bad data link connection
Data link not terminated with 120Ω
termination plug.
Incorrect addressing of the fixtures.
One of the fixtures is defective and disturbs
data transmission on the link.
XLR pin-out on fixtures does not match
(pins 2 and 3 reversed).
The color wheel, gobo wheel, or a gobo has
lost its index position and the fixture is
resetting the effect.
The power supply settings do not match
local AC voltage and frequency.
Lamp missing or blown
Fixture is too hot.
The power supply settings do not match
local AC voltage and frequency.
Table 7: Troubleshooting
Remedy
• Check that power is switched on and cables are
plugged in.
• Replace fuse.
• Check fuses on PCB and replace.
• Connect controller.
• Install a phase-reversing cable between the con-
troller and the first fixture on the link.
• Check data quality (page 13). If much under 100
percent, the problem may be a bad data link con-
nection, poor quality or broken cabling, missing
termination, or a defective fixture disturbing the
link.
• Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
• Insert termination plug in output jack of the last
fixture on the link.
• Check address setting.
• Bypass one fixture at a time until normal opera-
tion is regained: unplug both connectors and con-
nect them directly together.
• Have the defective fixture serviced by a qualified
technician.
• Install a phase-reversing cable between the fix-
tures or swap pins 2 and 3 in the fixture that
behaves erratically.
• Contact Martin technician for service if the prob-
lem persists.
• Disconnect fixture. Check settings (page 8) and
correct if necessary.
• Disconnect fixture and replace lamp.
• Allow fixture to cool.
• Clean fan.
• Make sure air vents at control panel and front lens
are not blocked.
• Turn up the air conditioning.
• Disconnect fixture. Check settings (page 8) and
correct if necessary.
MX-10
D

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