Troubleshooting; Overview Of Error Codes - Martin Atomic 3000 LED Service Manual

Service manual

Troubleshooting

Overview of error codes

Error message
BANK (BANK NO ACCESS)
UITW (UI TEMP HIGH)
PUTW (PSU TEMP HIGH)
SERV (SERVICE MODE)
SL W (SAFETY LOOP)
BETW (BEAM TMP HIGH)
SLER (SAFETY LOOP)
COLD (FIXTURE COLD)
FAN (BASE 1 FAN ERR)
FAN (BASE 2 FAN ERR)
FAN (BASE 3 FAN ERR)
FAN (BASE 4 FAN ERR)
UITE (UI TEMP SEN ERR)
UITC (UI TEMP CUT OFF)
PUTE (PSU TEMP SEN ERR)
PUTC (PSU TEMP CUT OFF)
BETE (BEAM TMP SEN ERR)
BETC (BEAM TMP CUT OFF)
Atomic 3000 LED - Revision A, 11-30-2017
Symptom
• Error during or after software upload
• Fan is not rotating.
• Fan is not rotating.
• Fan is not rotating.
• Fan is not rotating.
Cause
• The PCB sensor for the user interface
(LCD display and control panel) detects
abnormally high operating temperature.
• The temperature sensor for the power
supply detects abonormally high operating
temperature.
• A safety loop error occured.
• The safety loop circuit is activated.
• The temperature sensor for the beam
pixel PCB detects abnormally high operating
temperature.
• The safety loop circuit is activated.
• The fixture is too cold.
• Feedback from the sensor indicates that
the fan is not rotating.
• Feedback from the sensor indicates that
the fan is not moving.
• Feedback from the sensor indicates that
the fan is not moving.
• Feedback from the sensor indicates that
the fan is not rotating.
• Temperature sensor for the user interface
fails.
• The main PCB cannot register the
temperature sensor.
• Temperature sensor for the user interface
is at cut-off level.
• Temperature sensor for the power supply
fails.
• The main PCB cannot register the
temperature sensor.
• Temperature sensor for the power supply
is at cut-off level.
• Temperature sensor for the beam pixel
PCB fails.
• The main PCB cannot register the
temperature sensor.
• Temperature sensor for the beam pixel
PCB is at cut-off level.
Remedy
• Upload the software again.
• Power off and then power on the fixture.
• Let the fixture cool down and restart it.
• Replace main PCB if the issue continues.
• Check ambient temperature.
• Replace PSU if the issue continues.
• Power off and then power on the fixture.
• Check the main LED thermal switch.
Replace it, if necessary.
• Make sure the area around the main LED
engine is clean.
• Replace the main LED assembly if the
issue continues.
• Check safety loop circuit.
• Replace the main LED thernal switch, if
necessary
• The fixture will run normally at normal
ambient temperature.
• Make sure the fan is not blocked or
damaged.
• Replace the fan, if necessary
• Make sure the fan is not blocked or
damaged.
• Replace the fan, if necessary
• Make sure the fan is not blocked or
damaged.
• Replace the fan, if necessary
• Make sure the fan is not blocked or
damaged.
• Replace the fan, if necessary
• Check all connections.
• Let the fixture cool down and restart it.
• If the ambient temperature is OK but the
issue persists, replace the main PCB.
• Check all connections.
• Let the fixture cool down and restart it.
• If the ambient temperature is OK but the
issue persists, replace the PSU.
• Check all connections.
• Let the fixture cool down and restart it.
• If the ambient temperature is OK but
the issue persists, replace the main LED
assembly.
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