Troubleshooting - Martin PixLine 10 User Manual

Troubleshooting

Problem
Control is lost and activating
magnetic 'control button' causes
Exterior PixLine to show
constant or flashing red status
indication.
Product seems completely
dead.
Exterior PixLine does not
display as intended.
Probable cause(s)
Error has occurred.
Product has gone into thermal protection
shutdown.
No DC power to product.
Internal fault.
Fault in 48 VDC power transmission.
Fault in data transmission.
Incorrect mapping or addressing of products.
Product in installation is defective and is
disturbing data transmission.
Table 9: Troubleshooting
Troubleshooting
Remedy
Check that system is correctly connected, set up
and running.
Hold magnet over 'control button' until LEDs 1 - 4
turn blue, then move magnet away, to reboot
Exterior PixLine.
Restart P3 or DMX controller.
Check product temperature readouts on P3 system
controller. Reduce ambient temperature by
providing ventilation or fan cooling, for example.
Check 48 VDC power supply and cables
Disconnect from power. Do not attempt repairs
yourself. Contact Martin™ Service or an authorized
Martin™ service partner for assistance.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
Inspect connections and cables. Correct poor
connections. Repair or replace damaged cables.
Check product address and controller settings.
Substitute known good products one at a time until
normal operation is regained. Have faulty product
serviced by Martin™ Service.
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