Media-Related Troubleshooting - MUTOH ValueJet VJ-1604 Quick Reference

VJ-1604 QUICK REFERENCE
No.
2 Is the maintenance cover open?
3 Is the media loaded at an angle?
4 Is the ink cartridge inserted?
5 Are you using the recommended
media?
6 Is the printer being used in an
environment other than the one
specified, such as in direct sunlight?
(3) When data is sent from the computer, an error occurs at the printer and
nothing is printed
No.
1 Is the type of printer selected correctly
at the computer?
2 Are the interface requirements and
command mode the same on the
computer side and printer side?
(4) Cannot use the computer online using LAN
No.
1 Is the network interface cable
connected correctly?
2 Are the network settings configured
correctly?
3 Match the printer's network settings
with the computer side environment.
4 Does the Data lamp on the operation
panel turn on after sending printing
data from the computer?
5.3.3

Media-related troubleshooting

(1) The media slips or is torn during initialization
NOTE NOTE
• If the media is jammed or torn, remove it according to "5.2 When media is jammed".
No.
1 Are you using the recommended
media?
5-14
Possible cause
Possible cause
Possible cause
Possible cause
Remedy
Close the maintenance cover.
Load the media straight.
Insert the ink cartridge.
Use the recommended media.
Only use the printer in an environment that
is specified for use.
Remedy
Check that the printer type settings on the
computer side and printer side are the same.
Remedy
Confirm the types of the cross and straight
cables, and connect the network interface
cable correctly.
Configure the network settings correctly.
Match this product's network settings with
the computer side environment.
If the Data lamp does not turn on, contact the
computer manufacturer.
Remedy
Use the recommended media.
Reference
4.2.4 Cleaning the
cleaning wiper
4.2.5 Cleaning
around the print head
3.5 Setting media
3.4 Installing ink
cartridges
"4.2.1 Media
type" in the Operation
Manual
Installation
manual
Reference
3.6 Connecting
the printer to a PC
Reference
3.6.3 Connecting
a network interface
cable
"5 Panel setup
menu" in the
Operation Manual
3.6.1 System
requirements
—
Reference
"4.2.1 Media
type" in the Operation
Manual
5 Troubleshooting