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Motorola DCT3412 Installation Manual: Boot Cycle Error Codes; Table 3-2 Boot Cycle Error Codes

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Boot Cycle Error Codes

If hardware or software problems occur, the terminal displays error codes on the LED display.
Table 3-2 lists error codes that can occur during boot cycle startup:
Table 3-2
Boot cycle error codes
Code
Description
Object failed validation
Eb 01
Download time-out
Eb 02
Flash erase failed
Eb 03
Flash programming
Eb 04
failed
Invalid DLC frequency
Eb 05
Hardware initialization
Eb 06
failed
Object failed validation
Eb 07
Reserved
Eb 08
Check failed
Eb 09
SUDB recreation
Eb 10
Failed to lock OOB
Eb 11
frequency
No COAC message
Eb 12
received
No DLC message
Eb 13
received
Bad object type or class
Eb 14
When Error Occurs
After the LED displays dl, indicating
validation check failed
After cycling twice through the OOB
frequencies
After software object download complete
and EF is displayed
After software object download complete
and FP is displayed
After the LED displays dl, indicating
validation check failed
After plugging the terminal into an electrical
outlet to begin the boot cycle
After software object download complete
and FP is displayed
After a successful software object
download and the terminal is reset
Reset within two minutes of a complete
software object download
After plugging the terminal into an electrical
outlet to begin the boot cycle
After cycling twice through the OOB
frequencies (LED then displays Eb 02,
indicating the software object download
was unsuccessful.)
After cycling twice through the OOB
frequencies (LED then displays Eb 02,
indicating the software object download
was unsuccessful.)
After cycling twice through the OOB
frequencies (LED then displays Eb 02,
indicating the software object download
was unsuccessful.)
After the LED displays dl, indicating failed
Installation
3-19
Action Required
Contact headend
operator
None
Replace the terminal
Contact headend
operator
Contact headend
operator
Replace the terminal
Contact the headend
operator
No action required
because the terminal
repeats the software
object download
None
No action required
because the terminal
repeats software object
download process
None
Ensure proper cable
connections
Contact headend
operator
Contact headend
operator
Contact headend
DCT3412 Installation Manual

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