ZyXEL Communications LTE7410 User Manual page 142

If you changed the IP address and have forgotten it, you might get the IP address of the LTE Device
2
by looking up the IP address of the default gateway for your computer. To do this in most Windows
computers, click Start > Run, enter cmd, and then enter ipconfig. The IP address of the Default
Gateway might be the IP address of the LTE Device (it depends on the network), so enter this IP
address in your Internet browser.
If this does not work, you have to reset the device to its factory defaults.
3
I forgot the password.
The default admin password is 1234 and the default user password is 1234.
1
If you can't remember the password, you have to reset the device to its factory defaults.
2
I cannot see or access the Login screen in the web configurator.
Make sure you are using the correct IP address.
1
• The default protocol is https, and the default IP address is 192.168.1.1.
• If you changed the IP address (
• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
forgot the IP address for the LTE Device.
Check the hardware connections, see the Quick Start Guide.
2
Make sure your Internet browser does not block pop-up windows and has JavaScript and Java
3
enabled.
Reset the device to its factory defaults, and try to access the LTE Device with the default IP
4
address.
If the problem continues, contact the network administrator or vendor, or try one of the advanced
5
suggestions.
Advanced Suggestions
• Try to access the LTE Device using another service, such as Telnet. If you can access the LTE
Device, check the remote management settings and firewall rules to find out why the LTE Device
does not respond to HTTPS.
I can see the Login screen, but I cannot log in to the LTE Device.
Make sure you have entered the user name and password correctly. The default user name is
1
admin. These fields are case-sensitive, so make sure [Caps Lock] is not on.
Chapter 25 Troubleshooting
page 40), use the new IP address.
LTE7410 User's Guide
142
I