Acd Agent – Log In/Out; Default Access Codes; Outside Line Access Codes; Extension Numbers - Mitel 8620 User Manual

Personalizing Your Phone

Default Access Codes

The following are default system access codes. If your system uses different codes, record the
codes in the "New Code" column for reference.

Outside Line Access Codes

Emergency Call
Outgoing Call (Default)
Select Line Group 1 to 208
Automatic Route Selection

Extension Numbers

Attendant
Phone Extensions
Hunt Groups

Default Feature Codes

The following table lists default feature codes.
default codes, you can record the new codes in the "New Code" column for reference.
NOTE
To delete the characters entered:
To cancel the feature:
Account Code – Follow Calls
Account Code – Optional
ACD Agent – Log In
ACD Agent – Log In/Out
ACD Agent – Log Out
ACD Agent – Wrap-up Terminate
Activate Door Relay
Agent Help – Reject
2.
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Code Type
Code Type
Most of the following feature codes work when your IP phone is idle. However, if
you are on an active call or if the IP phone is off-hook, you may need to press
(Special) before you enter the feature code to activate the feature.
Press the MUTE button to move the cursor to the left and delete the characters entered.
*
Press .
Feature
These features shown may or may not be enabled for your system.
Code
911 (999/112 Europe)
8
92001 to 92208
92000
Code
0
1000 to 1999
2000 to 2299
2
If your system administrator changes any of the
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28
51
51
51
52
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Mitel ® 8620/8622 IP Phone User Guide – Issue 14, June 2010
New Code
New Code
Code New Code
391
390
326
328
327
329
332
376