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Make sure that you have the serial number available. The serial number tag is located on the back of the
machine, next to the exhaust port. It can also be found located in the ABOUT tab of the VersaLASER
Controller software. We may not be able to assist you without this number.
Step 3:
Contact your local VersaLASER reseller. If possible, call from a phone that is close to the VersaLASER so
that it can be operated while speaking on the telephone.
Step 4:
If your local VersaLASER reseller cannot assist you and you would like to use our FREE, email based
support system, log on to our website: www.VersaLASER.com. Click on the "Technical Support" link,
then click on the "Technical Support Request Form" and follow the instructions.
Step 5:
If you are unable to obtain Internet access, you may contact our Technical Support Department at:
Universal Laser Systems, Inc.
Technical Support Department
16008 North 81
Scottsdale, AZ 85260
Phone: 480‐609‐0297
Fax: 480‐609‐1203
M‐F 8am – 5pm Arizona Time
st
Street
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