ULS VersaLaser VL-200 Safety & Installation Instructions page 5

All of us at Universal Laser Systems, Inc. (ULS) would like to thank you for your purchase. Since 1988,
the staff at ULS has been dedicated to total customer satisfaction. When you buy Universal you get
more than a money making product, you get a team of talented, experienced, and enthusiastic people
who are focused on your satisfaction. Our commitment is to help you be successful right now and in the
future.
To begin with, we highly recommend that this entire manual be read before attempting to use the
device. The manual includes important information about safety, assembly, use, troubleshooting, and
basic maintenance.
Before contacting our Technical Support Department, make sure that you have read this entire manual as
well as any other accompanying manuals included with your laser system.
Step 1:
Try to recreate the problem and write down the circumstances in which the problem occurred. Try to
recall if the problem began all of a sudden, worsened over time, or began after you performed any
recent maintenance. Also be prepared to describe all pertinent information about the computer being
used such as graphics software, VersaLASER Controller software version, computer operating system
and computer type, configuration, and accessories.
Step 2:
Introduction
How To Get Help