Error Codes - Pitney Bowes da95f Operator's Manual

Error Codes

Unknown Error
Ink Empty - HD 3
Ink Low - HD 3
B, F, P, Encoder Error
Call Service
Paper Out
Out of Memory
EEPROM failure
Sensor Dirt
Sensor Blocked
Paper Sensor Failure
Address to High
System Error NNN
Paper Too Short
Paper Too Long
Early Feed Error
Jam at FS, SOP or EXS
or
Jam to FS, SOP or EXS
SV61749 Rev. D
Troubleshooting • 4
Restart the printer
Replace ink cartridge. In this example it is ink
cartridge #3 (HD 3)
Replace ink cartridge. In this example it is ink
cartridge #3 (HD 3)
Call for Service
Add material to be printed and retry
Restart the printer
Put the printer back online. If the problem
does not correct itself call Service.
Sensor id dirty. Refer to Cleaning the Sensors
in the Maintenance section.
Sensor is dirty or media is blocking the
sensor. Clear media from printer or clean the
sensor. Refer to Cleaning the Sensors in the
Maintenance section.
Clean the sensor. Refer to Cleaning the
Sensors in the Maintenance section.
Load a larger media size or adjust the
position of the print heads. Refer to Setting
the Print Head Positions in the Printer Basics
section.
Restart the printer. Contact Service if error
continues.
Paper shorter than specified length.
Paper longer exceeds specified length.
Print job not ready when material reaches
print heads. Try slowing transport speed
by 5% increments. See Setup Menu in the
Printer Basics section.
Material jammed under indicated sensor
FS (Feed Sensor), SOP(Start of Print Sensor)
or EXS(Exit Sensor). Clear media from printer
or clean the sensor. Refer to Cleaning the
Sensors in the Maintenance section.
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