Print Quality Problems - Pitney Bowes da95f Operator's Manual

4 • Troubleshooting

Print Quality Problems

Problem
No print
Light or grey
print
Address
printing is not
sharp
4-6
Reason
Ink cartridge problem
Ink supply is too low.
Media thickness knob
is set too high.
Incorrect media
thickness knob
setting.
Unsuitable material.
Solution
Purge ink cartridge.
See Chapter 3, Print Quality
Problems.
Clean cartridge jets
with soft cotton
cloth and water
(in the direction
shown).
Check adjustment of the media
thickness knob See Chapter 2,
Printer Basics.
If this fails to correct the
problem, replace ink cartridge
See Chapter 3, Printer
Maintenance.
Check whether media thickness
knob is adjusted too high
Chapter 2, Printer Basics.
Print quality is less sharp when
using Tyvek, recycled or glossy
media.
Try using less glossy material or
running the job in light mode or
setting print quality mode lower.
You can also try increasing the
feed gap slightly.
Correct
Incorrect
SV61749 Rev. D