Table of Contents
Advertisement
Problem with Power
Problem: The display screen is blank.
n
Press any of the buttons on the CapTel 880i dialing pad to
confirm that the phone is not in "sleep" mode. The display
screen should light up.
n
Confirm that the power adapter is plugged completely into the
socket on the back (top) edge of the CapTel 880i phone and into
a working wall outlet or power strip/surge protector.
n
If plugged into a power strip, confirm that the power strip is
turned "on". If plugged into a wall outlet, check whether a wall
switch controls the outlet and, if so, make sure it is switched on.
NOTE: Using an electrical outlet controlled by a wall switch is
not recommended.
n
Confirm that you are using the power adapter provided with the
CapTel 880i (6 VDC @ 2 Amps). Do not use a different power
adapter than the one supplied with the CapTel 880i as this may
damage the phone and will void the warranty.
24
•
TROUBLESHOOTING
Troubleshooting
Installation Help: 888-269-7477
Advertisement
Table of Contents
