Table of Contents
Advertisement
Problem with WiFi Network
Problem: My WiFi network SSID does not appear in the list of available
networks.
n
If your network SSID is not included in the list of networks
available, try moving your CapTel 880i to an area closer to your
wireless router. As you try new locations, use the UP/DOWN
arrow to highlight "Refresh Network List" and press the YES
key to select. Your CapTel 880i will re-scan for WiFi networks
within range. Look again to see if your network appears in the
list of available networks.
n
Try adding your network manually. Use the UP/DOWN arrow to
highlight "Enter Network Manually" and press the YES button
to select. Then, follow the instructions on page 16 to enter your
network name and password if needed.
Problem: CapTel display says, "A Network Error Has Occurred"
n
Press the NO key to get more information about the type
of problem.
n
Please contact CapTel Customer service for assistance.
Problem: CapTel display says: "Router is out of range or invalid
passphrase was entered"
n
Check that your wireless router is turned on.
n
Confirm that you have entered the wireless password correctly,
including upper and lower case letters if necessary. To re-enter
your network password:
28
•
TROUBLESHOOTING
Press the YES button to see OPTIONS
Press the DOWN arrow repeatedly until Settings is
highlighted. Press the YES button to accept.
Press the DOWN arrow repeatedly until Network
Settings is highlighted. Press the YES button to accept.
Installation Help: 888-269-7477
Advertisement
Table of Contents
