Escene ES320 User Manual
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Escene ES320 User Manual

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ES320/ES330/WS320/GS320
IP Phone
User Manual
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Escene Communication

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Summary of Contents for Escene ES320

  • Page 1 ES320/ES330/WS320/GS320 IP Phone User Manual (firmware:V2.2.6.2-2733) www.escene.ru Escene Communication...

  • Page 2: Table Of Contents

    7.Web Settings ...................... 33 Config Guide ....................33 WIFI Setting(only WS320 has this item ) ............35 WIFI Status(only WS320 has this item )............. 36 Network ......................36 SISIP AcP Account ................... 38 SIP Account ....................38 www.escene.ru Escene Communication...
  • Page 3 Log ......................51 Default Setting..................52 Auto Provision ..................53 FTP Upgrade .................... 54 TFTP Upgrade ..................55 HTTP Upgrade ..................56 Reboot ..................... 57 Phone Status ....................58 System info ..................... 58 About ......................59 Appendix： ..................... 60 www.escene.ru Escene Communication...

  • Page 4: Getting Started

    It can up to 6 EMS32 programmable key modules WS 320 is wifi phone ,it has wifi module, it is the different from ES320,but the function is the same . WS320 IP Phone support 2 accounts registering and 2 calls management.
  • Page 5 SOR: FXS, FXO, Record Security User Authentication for configuration pages Signaling encryption Media encryption Application *Public phone directory Private phone directory *PnP (Plug & Play) Power Power adapter: AC 100-240V input and DC 12V/1A output Supply PoE (IEEE 802.af) www.escene.ru Escene Communication...
  • Page 6 Storage Temperature: 0℃-60℃ Specification Operating Humidity: 10%-90% Size 254mm*205mm*87mm www.escene.ru Escene Communication...

  • Page 7: Connecting Your Phone

    SayHi ES320/ES330/WS320/DS3X2/GS320 IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone. 1) Open the box ES320/ES330/WS320/DS3X2/GS320 IP Phone; carefully check the packing list, Packing List as follows:...
  • Page 8 Figure 2.2 Footstand of ES320/ES330/WS320/DS3X2/GS320 www.escene.ru Escene Communication...

  • Page 9: Phone Overview

    3.Phone overview Understanding Buttons and Hardware From figure 3.1 to figure 3.2, you can understand buttons and hardware about SayHi ES320/ES330/WS320/DS3X2/GS320 Figure Buttons Hardware SayHi ES320/ES330/WS320/DS3X2/GS320 Buttons Description Headset button: Toggles the headset on or off. Red means the feature is enabled.
  • Page 10 Select the phone line（Call or Answer) ； Line buttons Different colors for different status: Red, flashing: There is an incoming call. Red, steady: Pick up and enter normal call. Yellow-green, flashing: Holding call. Yellow-green, steady: Active call. www.escene.ru Escene Communication...
  • Page 11 LCD screen 160*32 pixels, grayscale LCD with background light. Red flashing: There are incoming call； Light strip Red, steady: Missed Calls, or phone busy; Hands-free Sounds input when hands-free microphone Figure 3.2 Interfaces of SayHi ES320/ES330/WS320/DS3X2/GS320 www.escene.ru Escene Communication...
  • Page 12 Connect the Headphone Power port 12VDC Headset port Support RJ11 interface connection Handset port Connect the Handset Reserved port Enhanced scalability: 1) EXT: ESM interface； 2) SOR: S-FXS O-FXO R-record LAN port Connect to a LAN interconnecting device www.escene.ru Escene Communication...

  • Page 13: Understanding Phone Screen Features

    PC port Connect to a local PC Understanding Phone Screen Features This is what your main phone screen might look like: Figure 3.3 LCD of SayHi ES320/ES330 Ошибка! Ошибка! Ошибка! Ошибка! Ошибка! Screen Functions Time and Date Show current time and date.

  • Page 14: Basic Call Handling

    Note: The bold type of the following text and following a “button” in table signifies the phone's button (for example, OK button), and the signifies softkey. Placing a Call Here are some easy ways to place a call on SayHi ES320 IP Phone: If you want to... Then... --1) You can hear the dial...

  • Page 15: Answering A Call

    • If you make a mistake while dialing, press C button to erase digits. Answering a Call You can answer a call by simply lifting the handset, or you can use other options if they are available on SayHi ES320. If you want Then...

  • Page 16: Ending A Call

    -or refer to the above three methods the other line Using Hold and Resume (Switch Calling Line) You can hold and resume calls. You can take a call in one line at anytime, and the other www.escene.ru Escene Communication...

  • Page 17: Transferring Calls

    --1) Press TRANSFER button or ； lines other --2) Press numbers without --3) Enter number; talking --4) Press “#”（default) transfer recipient -or press , then transfer the call; (Blind transfer) -or wait five seconds(default)then transfer the call www.escene.ru Escene Communication...

  • Page 18: Using Mute

    Press MENU or OK button > “Function setting” > “DND” > single line (select line) “Enable” Disable DND --Global DND enabled, press to disable global DND; --Line DND enabled, press twice -or press MENU or OK button > “Function setting” > “DND” >(select line) “Disable” www.escene.ru Escene Communication...

  • Page 19: 3-Way Conference

    If you want to... Then... Expansion --1) Press MENU or OK button > “Function setting” > installation “expansion installation”, --2) if you want to install expansion, please according to tips to do ,after you install ,press”finish”. www.escene.ru Escene Communication...

  • Page 20: Expansion Settings(Only Es330 Has This Item)

    --2)you can select : SNTP: select “enable ”to set parameter: time 、server 、 daylight SIP server: select “enable ” to set parameter: root can modify date . manual Settings: select “enable ”to set parameter: date and time www.escene.ru Escene Communication...

  • Page 21: Voip Call Forwarding

    --1) Press MENU or OK button > “Function setting” > No answer transfer “voip call forwarding”; --2)select “no answer transfer”, select enable. --3) input number which you want to transfer, when have a call in but you don’t have time to answer ,it will transfer. www.escene.ru Escene Communication...

  • Page 22: Advanced Call Handling

    --1) Press MENU or OK button > “Function setting” > “Hot line on your phone keys”; --2) You can configure twelve speed dial numbers on the SayHi ES320 IP Phone; --3) Press OK button or to set and modify: -Mode:...
  • Page 23 --3) Select the “add group” then press OK button or --4) Use the navigation keys to select content, press OK button or to set and modify: -Group name: name of the group -Description: description of the group --5) Press soft key to complete www.escene.ru Escene Communication...
  • Page 24 -or press Directories button > “Phone book”; --2) Select “View ALL”, -or select a contact who are belong to different group; --3) Select the contact, press the OK button or (to edit the contact’s information, press OK button or www.escene.ru Escene Communication...
  • Page 25 --2) Open “Contact” > “Phone book”, select the contact who are needed to be modified, click --3) Select the account in the drop-down column of the account, click “Submit” to complete it. www.escene.ru Escene Communication...

  • Page 26: Using Call Logs

    --2) If you want to delete an entire call record list, you have to select this record list from the logs and press Tips • Each call log store up to 20 entries on SayHi ES320 IP phone. www.escene.ru Escene Communication...

  • Page 27: Keypad Instruction

    SIP Account Settings SayHi 320 series IP phone make calls based on sip accounts, SayHi 320 series IP phones can support 2 independent SIP account, each account can be configured to different SIP server. If you want to… Then... www.escene.ru Escene Communication...
  • Page 28 * Note: the parameters with the * mark must be set. --1) Choose “System setting” > “Advanced setting”； Disable sip account --2) Enter the password required（The default is empty) ； --3) Choose “SIP” > “Account sip”； --4) Choose “Enable account” > “Disable”； --5) Press soft key www.escene.ru Escene Communication...

  • Page 29: Network Setting

    -Telnet port: the default Telnet port is 23,if you change it(for example change it to 2003),you must use IP and Telnet port to login the manage page (for example telnet 192.168.0.200:2003).It will take effect on next reboot. Load default settings If you want to... Then... www.escene.ru Escene Communication...

  • Page 30: Customizing Rings And Volume

    -Ring volume: Phone call ring volume, -Handset volume: Handle output volume, -Handset mic volume: Handle input volume, -Speaker volume: Hands-free speaker output volume, -Speaker mic volume: Hands-free input volume, -Headset volume: Headphone output volume, -Headset mic volume: Headset microphone input volume www.escene.ru Escene Communication...

  • Page 31: Wifi Setting(Only Ws320 Has This Item)

    -Key: the password which you should set to allow yourself to enter the WIFI network View status If you want to see the phone status,Press MENU button > “view status” ,or press OK button > “view status”,you can see the detail information of the phone. www.escene.ru Escene Communication...

  • Page 32: Diagnose

    “diagnose” ,or press OK button > “diagnose”,you can check the phone item as below. If you want to ..Then ..Keys You can check the phone keys Press’OK’to start,press’C’to exit Lights Press’OK’to start,press’C’to exit Sound Press’OK’to start www.escene.ru Escene Communication...

  • Page 33: Web Settings

    ES320 IP-Phone 7.Web Settings We can configure IP Phone more handy through web setting. Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. Enter it (for example http://192.168.0.200)
  • Page 34 ES320 IP-Phone After config the network parameter,press next,then you can config sip account for the phone. Press Finish,the base configuration of the phone is complete,now you can use the phone to www.escene.ru Escene Communication...

  • Page 35: Wifi Setting(Only Ws320 Has This Item )

    ES320 IP-Phone call with sip. WIFI Setting(only WS320 has this item ou can config the WIFI parameters for the phone on the web page. If you want to search the site, you can click the Choose anyone site and you will see, www.escene.ru...

  • Page 36: Wifi Status(Only Ws320 Has This Item )

    ES320 IP-Phone WIFI Status(only WS320 has this item You can know what the status of the WIFI from this function. Network You can config the network parameters for the phone on the web page. www.escene.ru Escene Communication...
  • Page 37 ES320 IP-Phone Choose network,you will find the following parameters: Field Description DHCP Config the phone get ip info from DHCP server IP Address Config the ip manual for phone Netmask Config the netmask manual for phone Gateway Config the gateway manual for phone...

  • Page 38: Sisip Acp Account

    ES320 IP-Phone Telnet Port the default Telnet port is 23,if you change it(for example change it to 2003),you must use IP and Telnet port to login the manage page (for example telnet 192.168.0.200:2003).It will take effect on next reboot. SISIP...

  • Page 39: Programmable Keys

    ES320 IP-Phone Display Name It is showed as Caller ID when making a phone call Username It is a username provide by SIP Server Authenticate Name It is authenticated ID for authentication Password It is a password provide by SIP Server...

  • Page 40: Expansion Module

    ES320 IP-Phone Expansion Module Expansion module is extended Hotline function; you can believe it support more 2.Connecting Your Phone hotline by using Expansion module. You can refer to about connecting of Expansion module. After connecting Expansion module to a phone, you can install it as follow:...
  • Page 41 ES320 IP-Phone You can enable/disable the desired codecs via Web interface. Please contact your system administrator for more details about the codecs. To enable/disable the codecs: Choose Audio-> Audio Codecs 2) Use the navigation keys to highlight the desired one in the Enabled/Disable Codecs list, and press the to move to the other list.

  • Page 42: Phonebook

    ES320 IP-Phone PhoneBook Group You can add, edit and delete group in a phone book on web page of ES320. 1) Click “PhoneBook” > “Group”, If you want to add a Group, you just ought to click ‘Add Group’ .

  • Page 43: Ldap

    An LDAP directory can be distributed among many servers on a network, then replicated and synchronized regularly. Configuration Please note that LDAP Phonebook support on ES620\ES410\ES330\ES320\ES310\ES210, the version must be V2.2.3.1-2210 and higher, then access to the web “PhoneBook>LDAP page, you can find the configured option is like following picture. the detail configure in the appendix.

  • Page 44: Banlist

    ES320 IP-Phone BanList You can add, edit and delete banlist in a phone book on web page of ES320. 1) Click “PhoneBook” > “BanList”, If you want to add a BanList, you just ought to click ‘Add BanList’. You can edit an existed BanList by click...

  • Page 45: Enterprise Phonebook

    ES320 IP-Phone ought to click ’Delete All BanList’. 2) When you add a BanList or edit an existed BanList, you can set several parameters as follow: BanList Serial Number Serial number of a BanList Description Description of a BanList First Name...
  • Page 46 ES320 IP-Phone When used Phone Setting option,you can set several parameters as follow: Phone Setting DTMF The DTMF transmitted mode,include RFC 2833,Inband,SIP Info BackLight The backlight of the phone LCD Set Time Mode mode time phone,include SNTP/SIP Server/PSTN/Manual Daylight Saving...

  • Page 47: Vlan Setting

    ES320 IP-Phone VLAN Setting You can add the phone and PC to different VLAN used VLAN Setting option. When used VLAN Setting option,you can set several parameters as follow: VLAN Setting Enable VLAN You can enable/disable vlan for phone and pc...

  • Page 48: Blf Setting

    ES320 IP-Phone VLAN Setting Enable VPN You can enable/disable VPN for phone and pc VPN Type: There is two choose you can choice. VPN Server Addr VPN server'ip VPN User Name VPN iser's name VPN User Name A password be userd foe authentication...

  • Page 49: Trusted Certs

    ES320 IP-Phone You can add contact. You can set user information Trusted Certs You can upload trusted certs. www.escene.ru Escene Communication...

  • Page 50: Dial Plan

    ES320 IP-Phone Dial Plan If you want to setup a dial plan, you can click "Dial Plan". Click "add rule" to entry this interface. Dial Plan Setting Dial Plan ID The ip of a phone which you want to call...

  • Page 51: Global Sip

    ES320 IP-Phone Number Waht number you want to insert Called Delete There have two option, Enable or Disable. Number Tips (Note: When you want to add code and delete at the same time, you can add code first, after that base on the number you add, decide the position and length of the delete code.) Global SIP You also can setup the SIP server on Global SIP.

  • Page 52: Default Setting

    ES320 IP-Phone You can change the password used to login phone GUI in Password option. In Password option, you can set several parameters as follow: Password Username The login username of the web page Old Password The old password used to login of the web page...

  • Page 53: Auto Provision

    ES320 IP-Phone Press the ‘Reset to Factory Setting’ option,the phone will load to factory default setting on next reboot. Auto Provision when you open the auto provision function,the phone will auto provision if the phone detect a higher software or kernel which are put on the software server .the detail information about auto provision you can see the appendix.

  • Page 54: Ftp Upgrade

    ES320 IP-Phone Auto Provision You can enable/disable auto provision by select on/off Protocol The protocol use for auto provision,it include tftp/http/ftp Software Server The server address of the auto provision Username The username provide by provision server Password The password provide by provision server...

  • Page 55: Tftp Upgrade

    ES320 IP-Phone When use ftp upgrade, you can set several parameters as follow: FTP Upgrade Server IP The ip address of the ftp server Filename The name of the file want to download from ftp server Username The username provide by ftp server...

  • Page 56: Http Upgrade

    ES320 IP-Phone When use tftp upgrade, you can set several parameters as follow: TFTP Upgrade Server IP The ip address of the tftp server Filename The name of the file want to download from ftp server Software Upgrade Used to upgrade the software of the phone...

  • Page 57: Reboot

    ES320 IP-Phone When use http upgrade, you can set several parameters as follow: HTTP Upgrade Select a File Browse the software/kernel/config file you want to upgrade from http Software Upgrade Used to upgrade the software of the phone Kernel Upgrade...

  • Page 58: Phone Status

    ES320 IP-Phone When you press ‘Reboot’,the phone will reboot. Phone Status You can see the currently status of the phone when use Phone Status option. System info www.escene.ru Escene Communication...

  • Page 59: About

    ES320 IP-Phone About You can see the phone model when used About option. Attention: On this interface ,you can see the software and kernel which we used for test and this user_manual is written base on this software and kernel.

  • Page 60: Appendix

    ES320 IP-Phone Appendix： Auto Provision Pre-configuration on TFTP/HTTP/HTTPS/FTP Server When the software or kernel auto-provision is enabled and want to run, IP Phone will check the software and kernel version at first, so we need make some pre-configuration on the provisioning server.
  • Page 61 1. Normal Configuration file: Normal Configuration file is the configuration file of your Escene IP phone. You can download it from your phone (You can see the following chapter to see how to download a configuration file from Escene IP hone) and modify by yourself.
  • Page 62 *You can’t rename the file on the provisioning server. The file name is fixed to Account1_Extern.xml.(Account1 is the first account you register) Phonebook on TFTP/HTTP/HTTPS/FTP Server Escene IP phone supports Enterprise Phonebook and Personal Phonebook. Enterprise Phonebook:  Enterprise Phonebook is used for all staffs in your office. All phones will download a common phonebook for all staffs.

  • Page 63: Automatic Provisioning Using Dhcp Option

    ES320 IP-Phone Automatic Provisioning using DHCP Option 66 The following steps will descript auto-provision by TFTP. You also can use HTTP and FTP for auto-provision with our phones. DHCP Server: (Microsoft Windows 2003 server) 1. Start up the “DHCP Management Console”;...
  • Page 64 ES320 IP-Phone 2. Enter user and password with “root” then open the web page; 3. Click “Phone Maintenance” and select “Auto Provision”; 4. select like as follows: It supports three protocols in Auto-Provision:TFTP,HTTP and FTP. The format with provisioning server URL is: TFTP: TFTP://192.168.0.201(192.168.0.201 is the default Server IP address)
  • Page 65 ES320 IP-Phone *Username and password are available in FTP/HTTP/HTTPS only (unavailable in TFTP). Auto Download Software: Download software from server and upgrade it automatically. Auto Download Kernel: Download kernel from server and upgrade it automatically. Auto Download Config File: Download configuration file from server and update it automatically.
  • Page 66 2. Configuration Please note that LDAP Phonebook support on ES620\ES410\ES330\ES320\ES310\ES210, the version must be V2.2.3.1-2210 and higher, then access to the web UI￠ PhoneBook￠ LDAP page, you can find the configured option is like following picture.
  • Page 67 ES320 IP-Phone We introduce each parameter attributes in following section. 3. Attributes 3.1Common Attributes Abbrevation Name Description commonName Full name of the user. company company Company or organization name givenName Firstname also called Christian name homePhone homeTelephoneNumbe Home Phone number...
  • Page 68 Office phone number 3.2Attributes on Escene Configured Page 3.2.1 LDAP Name Filter Description: LDAP name filter is the search criteria for name look ups. The format of the search filter is compliant to the standard string representations of LDAP search filters (RFC 2254). The name prefix for search entered by the user is represented by the “%”...
  • Page 69 ES320 IP-Phone Returns all LDAP records which have the “telephoneNumber” or “Mobile” or “ipPhone”field starting with the entered prefix. ￠ (&(telephoneNumber=%s)(sn=*)) Returns all LDAP records which have the “sn” field set and the “telephoneNumber” field starts with the entered prefix.
  • Page 70 Default Value: <blank> 3.2.7 Password Description: This setting specifies the bind “Password” for LDAP servers. Escene phones use “simple” authentication scheme for bind requests. This setting can be left blank in case the server allows anonymous binds. Otherwise you will need to provide the Password along with the Username in order to access the LDAP server.
  • Page 71 ES320 IP-Phone Requires “vorName” and “nachName” fields for each LDAP record. 3.2.10 LDAP Number Attributes Description: This setting can be used to specify the “number” attributes of each record which are to be returned in the LDAP search results by the LDAP server.
  • Page 72 Port: 389 #####this setting is relate with the server configuration. Base: dc=Escene,dc=cn #####this setting is relate with the server configuration. User Name: cn=manager,dc=escene,dc=cn #####this setting is relate with the server configuration. Password: ***** #####this setting is relate with the server configuration.

  • Page 73: Ldap Server Installation

    ES320 IP-Phone LDAP Lookup for PreDial/Dial: Enabled 4. Configuration on Escene Phone 5. LDAP Server Installation 5.1Install OpenLDAP Server on Windows 2003 System Install “openldap-2.2.29-db-4.3.29-openssl-0.9.8a-win32_Setup.exe” according to default prompt,please remember the install path for next steps. 1. Double click the install program to run the installation.
  • Page 74 ES320 IP-Phone 2. Please remember the install path. E.g. C:\Program Files\OpenLDAP. www.escene.ru Escene Communication...
  • Page 75 ES320 IP-Phone 3. Choose the [Full installation] mode as picture. www.escene.ru Escene Communication...
  • Page 76 ES320 IP-Phone www.escene.ru Escene Communication...
  • Page 77 ES320 IP-Phone 5.2Configure OpenLDAP Server 5.2.1 Configure slapd.conf file 1. Add “schema” in slapd.conf file Access install path (for example,C:\Program Files\OpenLDAP),open the file names slapd.conf,find the command include ./schema/core.schema Add the other commands like: include ./schema/cosine.schema include ./schema/inetorgperson.schema include ./schema/corba.schema include ./schema/dyngroup.schema...
  • Page 78 If run the server successfully,you can find the command of “slapd starting” NOTE: Please do not close this window to make sure the LDAP Server keep running. 5.2.3 Add contact Create a plain text named “escene.ldif” in install path. Then put the content like following: dc=escene,dc=cn www.escene.ru Escene Communication...
  • Page 79 ES320 IP-Phone objectClass: dcObject objectClass: organization escene Escene Organization cn=Manager,dc=escene,dc=cn objectClass: organizationalRole Manager description: Escene Address Book Administrator execute command “ldapadd –D “cn=Manager,dc=escene,dc=cn” –W –f escene.ldif”. Input the password you set,here is escene. www.escene.ru Escene Communication...
  • Page 80 ES320 IP-Phone 6. Install LDAP Client tool in Windows System 6.1 Install LDAPExploreTool2 Install the LDAPExploreTool2 according to the prompt. 6.2 Create the Configurations in LDAPExploreTool2 1. Run the LDAPExploreTool2,access to File→Configurations. 2. Create the New Configuration a. Fill in a name in Configuration option www.escene.ru...
  • Page 81 ES320 IP-Phone b. Input the server address on Server option. www.escene.ru Escene Communication...
  • Page 82 Test OK. NOTE: Server name or IP\Server port\Version settings are relate with the settings on escene phone. d. Configure the “cn=Manager,dc=escene,dc=cn” on User DN,and tick the Store password for protect your settings,enter the password which you configure on the server. www.escene.ru...
  • Page 83 ES320 IP-Phone The Base DN will auto-configure if you press the [Guess value]. After the settings above,you can press [Test connection] to test your settings,if it prompt warning message,please re-try the steps above again,we can continue the next steps if the test is passed.
  • Page 84 ES320 IP-Phone the action to add the contacts. 6.3 Add the Entry 1.Please right click the action to add the contacts. 2.Create new entry. Parent DN: This setting will automatic generation according the Configuration setting. Entry RDN: The format is cn=XXX...
  • Page 85 ES320 IP-Phone Please notice the note label on the picture above. After save the settings, you can find the new added entry at the left of the LDAP catalogue. 3.You can add more contact entries by these steps. www.escene.ru Escene Communication...
  • Page 86 ES320 IP-Phone ------------------------------------------------------------------------------------------------------------ в Р о с с и и в Р о с с и и Телефон: 8 (800) 555-74-22 http://www.escene.ru Тех. поддержка: E-mail: support@escene.ru www.escene.ru Escene Communication...

This manual is also suitable for:

Es330Ws320Gs320

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