Subscribe to Our Youtube Channel
Related Manuals for Escene SayHi ES290
Summary of Contents for Escene SayHi ES290
- Page 1 ES290 IP Innovative VoIP Phone User Manual Escene Communication Co.Ltd Escene Communication Co.Ltd www.escene.cn/en/ Escene Communication...
-
Page 2: Table Of Contents
INDEX 1. Getting Started..........................4 About............................4 Feature Highlights........................4 2. Set up the Phone..........................4 3. Phone User Interface........................6 3.1 Hardware Component Instructions..................6 3.2 Phone Screen Display Features.....................7 3.3 Basic Network Settings......................9 3.4 SIP Account Settings......................9 3.5 Basic Features........................11 3.5.1 Making a Call......................11 3.5.2 Anonymous Call....................... - Page 3 5 SIP Account.............................28 5.1Basic............................. 28 5.2 Call............................29 5.3 Security..........................30 6 Phone Setting..........................31 6.1 Basic.............................31 6.1.1 Time Settings......................32 6.1.2 Call..........................33 6.1.3 VoIP Call Forward..................... 34 6.1.4 QoS........................... 35 6.2 Advanced..........................35 6.2 .0 Audio........................35 6.3 Line Keys........................37 6.4 Function Keys......................38 6.5 Soft Key........................
-
Page 4: Getting Started
1. Getting Started About Escene ES290 is a highly innovative based VoIP phone, It can perfectly satisfy all kinds of businessmen's communications. ES290 integrates with 132x64 pixel graphic LCD, a large resolution display, elegant and intuitionist user interface, which you can perfectly experience.ES290 delivers HD audio quality with HD handset, HD speaker and HD codec (G.722), it rich features can effectively improve the communications in working. - Page 5 POE(Power over Ethernet) IEEE802.3af ： NOTES Pls make sure your phone support POE feature. You can check the label on the back of the phone , for example "Model: ES290-PN Rev:2.1.0", the P means it support POE feature. www.escene.cn/en/ Escene Communication...
-
Page 6: Phone User Interface
Note: If POE works, the phone doesn't need to connect to the AC power adapter. Make sure the Ethernet cable and switch/hub is POE compliant. 3. Phone User Interface 3.1 Hardware Component Instructions The main hardware components of the ES290 IP Phone are the LCD screen and the keypad. www.escene.cn/en/ Escene Communication... -
Page 7: Phone Screen Display Features
Hardware component instructions of the ES290 IP Phone are: ITEM DESCRIPTION LCD Screen Displayed information about calls, messages, soft keys, time, date and other relevant data: • Call information — caller ID, call duration • Icons (e.g. • Missed calls or second incoming caller's information •Time and date... - Page 8 ITEM DESCRIPTION TIME & DATE TIME & DATE display in the middle of the screen. Auto-Answer icon Enable this feature, it will display "AA" at the top right corner. Missed Call Missed Call under the TIME in the middle of screen Line Status There are four status as below: :Disconnect the network...
-
Page 9: Basic Network Settings
3.3 Basic Network Settings The phone supports Three Modes of Network Setting. Include PPPoE\Static IP\DHCP. DHCP Setting Feature Operating Steps DHCP Press OK or MENU> System Settings> Advanced Settings> Password(Default is Empty)> Network> LAN Port Press LAN Port to login in to the menu ... -
Page 10: Sip Account Settings
3.4 SIP Account Settings ES290 IP phone makes calls based on sip accounts, It can support Single account or Multi-account, Each account can be configured to the different SIP server. If you want to… Then... Create an SIP account --1) Select “System setting” > “Advanced setting”；... -
Page 11: Basic Features
--4) Select “Enable account” > “Disable”； --5) Select “Save” to saves settings 3.5 Basic Features 3.5.1 Making a Call Here are some easy ways to place a call on SayHi IP Phone: If you want to... Then… --1) You can hear dial tone; Place a call using Pick up the handset --2) Enter a number；... -
Page 12: Redial
3.5.3 Redial To redial the last placed call from your phone Redial --Press REDIAL button to dial the last number -or press Navigation button-Left > “Dialed number”, select a number, and press 3.5.4 Call Log Dial from a call log --1) Press MENU or OK button “Call history”, you can select "All >... -
Page 13: Multi-Lines To Answer The Call
3.5.6 Multi-lines to Answer the Call Multi-lines to Answer --1) Another Line button is Red and flashing, Light strip is Red and the Call flashing; --2) Press the flashing Line button to answer (at this time, the original call will be hold.) 3.5.7 Auto-Answer You can set the phone and let it auto-answer the coming call. -
Page 14: Using Hold And Recover (Switch Calling Line)
Speakerphone -or press Line button for the appropriate line, -or press End --Press Handset button, （Do not keep the headset mode) , Hang up while using the Headset -or press End (keep the headset mode) Hang up one call, but --Press End, preserve another call on -or refer to the above three methods... -
Page 15: Using Mute
--3) press “#”（default) , transferring a call -or press then transfer the call, (consult transfer) -or wait five seconds(default)then transfer the call Transferred idle --1) Press TRANSFER button or XFER； lines other --2) Press numbers without --3) Enter number; talking to the transfer --4) Press “#”（default) -or press , then transfer the call;... -
Page 16: 3-Way Conference
-or press MENU or OK button > “Function setting” > “DND” >(select line) “Disable” 3.5.13 3-way Conference You can enable a three-party conference, during the conversation three phone parties can communicate with every party. If you want to... Then... Invite transfer --1) When the transfer recipient answer the call, press CONFERCENCE recipient... -
Page 17: Advanced Settings
3.6 Advanced Settings 3.6.1 Using the phone book Enterprise Phone Book Search the Contacts --1) Press DIR in the idle status, from Enterprise -or press "MENU" or "OK" button > “Phone book”>“Enterprise Phone Book Phone Book”, --2) Select “Enterprise Phone Book”, press "OK" button; --3) Press "Find"... - Page 18 -Office Number: Setting the contact Office Number -Mobile Phone Number: Setting the contact Mobile Phone Number -Others Number: Setting the contact Others Number -SIP Account: Setting the contact call SIP account -Group: the contacts be divided into different user’s groups --4) Press "Save"...
-
Page 19: Black List
All”; --2) Select the “Delete group” or OK button； --3) Select a group you want to delete, press OK button LDAP Search the Contacts --1) Press "DIR" in the idle, from LDAP -or press "MENU" or OK "button" > “Phone book”>“LDAP”, --2) Select “LDAP”, press "OK"... -
Page 20: Using Call Logs
--2) Select “Black List”, press "OK" button; --3) Press "RUN" to view someone who what you want to find. --4)If you want to move or change it, you can follow the RUN to do. 3.6.2 Using Call Logs Your phone maintains records of your missed, placed, and received calls. View call logs --1) Press "MENU"... -
Page 21: Language Setting
--3) After you finish select, press Save to make it work. 3.7.2 Message ES290 have Message feature. It will display in the LCD when it has a New Message. --1）Press OK or MENU button； Create a Message --2）Select "Messaging"... -
Page 22: Ring Tone And Volume Setting
--3）Press Save to make it work Press OK or MENU button； Manual Setting --2） Press OK or MENU button> System Setting> Phone Setting> Time & Date> Time and Date setting> Manual Setting --3）Manual Setting - Manual Setting: Year\Month\Days\Hours\Minutes\Seconds --1）Press OK or MENU button； Time Display --2）... -
Page 23: Cannot Set The Features With Keypad
3.7.6 Cannot Set the Features with Keypad As below features are cannot setting with the keypad: 1) Dial Plan. 2) Custom Ring Type 3) SNTP Server and Time & Date 4) Update the Firmware or Backup. 4. WEB User Interface In addition to the phone user interface, you can also customize your phone via web user interface. -
Page 24: Net Work
ITEM DESCRIPTION System Run Time The phone system normal running time. Register Status The status with Account 1~3. Network Status The status with LAN, MAC, LAN IP, Net mask, Gateway, Primary DNS, Secondary DNS, VPN IP, PC IP, PC Net mask, Device Type, DHCP Server. System Information The status with Phone Model, Software Version, Hardware Version, Hardware ID, Kernel Version, Auto-Provision Server URL, TFTP Server IP. - Page 25 Advanced ITEM DESCRIPTION Port Management Settings HTTP Port The default web port is 80,if you want to change it(for example change it to88), You must input IP and Web port to login the web page(for example HTTP://192.168.0.200:88). It will take effect on next reboot.
-
Page 26: Pc Port
Socket5 Proxy Server Socket5 Proxy Server Enable/Disable Socket5 Proxy Server. Server IP Socket5 Proxy Server IP address. Port Socket5 Proxy Server port, default is 1080. Anonymous Login Enable/Disable Socket5 Proxy Server login username. Paging Setting(NOTE: This feature priority is followed the serial number, In other words, "paging 1"... -
Page 27: Advanced
4.1.3 Advanced VPN Setting When using VPN Setting option, you can set several parameters as follow: VLAN Setting Enable VPN You can enable/disable VPN for phone and pc. VPN Type: Choose the appropriate type of VPN. VPN Server Addr VPN server's IP. VPN User Name VPN user's name VPN Password... -
Page 28: Sip Account
5 SIP Account 5.1Basic Choose one Account, you will find the following parameters: ITEM DECSRIPTION Enable You can choose on/off to enable/disable the line. Account Mode You can choose VOIP/PSTN, but this model nonsupport PSTN, If you need, Pls contact us to buy another model that can supports PSTN. Amount Of Line The line key of account used, default is 2 Account Used... -
Page 29: Call
Username It is a username provided by SIP Server Authenticate Name It is authenticated ID for authentication Password It is a password provided by SIP Server Label Label with this account. SIP Server Server for registration, provided by administrator Secondary server When the main server can't work, it also can register in this secondary server. -
Page 30: Security
ITEM DECSRIPTION Call Do Not Disturb Enable/Disable Do Not Disturb Anonymous Call Enable/Disable anonymous call. Anonymous Call Enable/Disable anonymous call rejection. Rejection Use Session Timer Enable/Disable refresh session function. The device will send an Invite packet to refresh the session during a call if it enable. Session Timer The refresh session time interval. -
Page 31: Phone Setting
6 Phone Setting 6.1 Basic ITEM DECSRIPTION Basic Back Light The backlight of the phone LCD. Keyboard Lock Enable/Disable keyboard lock, you can lock: MENU Key, FUNCTION Key., ALL Keys, LOCK all keys but auto Answer. Hot Line function When you pick up the handset, it will dial out with the hot number. Hot Number Input the number what you want to. -
Page 32: Time Settings
6.1.1 Time Settings ITEM DECSRIPTION Time Settings Set Time Mode Include SNTP/SIP Server/PSTN/Manual SNTP Server You can select in the list or input owner server address. Update Interval The update interval with SNTP. Day Light Saving Time Enable/disable the DST for the phone You can use 24 hour time format or 12 hour time format Time Format You can choose the appropriate time format. -
Page 33: Call
6.1.2 Call ITEM DECSRIPTION Call Pickup Function When you are not in the position, others can help you to answer. Pickup Code Fill in server's pickup code. Message The code with voice message. Booking Voice Mail Open this feature, the phone light(Message) will be bright when it get message. -
Page 34: Voip Call Forward
DND Soft key Enable/Disable the DND feature. Play Hang-up Tone The tone with hang up in busy. Transfer Code The code with transfer. Conference Exit Result Conference originator hang up the phone, hang up two ways of it. Return Code When Select the code feedback to the server when you reject the call. -
Page 35: Qos
6.1.4 QoS ITEM DECSRIPTION SIP QoS The range is 0~63,default is 26 Voice QoS The range is 0~63,default is 46 6.2 Advanced 6.2 .0 Audio 6.2.1 Basic ITEM DECSRIPTION Basic Select Country Select the country dial tone. Default is United States. Ring Volume The ring volume default is Lv3, the range is 0~9. - Page 36 The headset volume default is Lv3, the range is 1~9. Headset Volume The handset MIC volume default is Lv3, the range is 1~7. Handset MIC Volume Speaker Phone MIC The speaker MIC volume default is Lv3, the range is 1~7 Volume Headset MIC Volume The headset MIC volume default is Lv3, the range is 1~7...
-
Page 37: Line Keys
The type of Jitter Buffer is Adaptive or Fixed, default is adaptive. Type The min delay range setting , default is 60. Min Delay Max Delay The max delay range setting , default is 150. Normal Delay The normal delay range setting , default is 120. Other Play Load Length The play load length setting, default is 30ms. -
Page 38: Function Keys
from another phone in the system (for example, a phone in another office or conference room). Intercom You can press the configured intercom key to automatically connect with a remote extension for outgoing intercom calls, and the remote extension will automatically answer the incoming intercom calls This feature such as the BLF. -
Page 39: Dial Plan
6.6 Dial Plan If you want to setup a dial plan, you can click "Dial Plan" ITEM DECSRIPTION Send Key Select the default send key mode you want to use. Dial Length Enable this feature will limit the dial length. Default is 25. No Dial Timeout Setting the range with no dial timeout, default is 5. -
Page 40: Ip Strategy
ITEM DECSRIPTION Dial Plan ID The ip of a phone which you want to call Description Description with this dial rule. Port Setting the Port with this dial rule, default is 5060. Prefix The number which you need to press actually if you want to call the phone Called Insert Number There have two option, Enable or Disable. -
Page 41: Contact
If you want to add a Group, you just ought to click ‘Add Group’ . You can edit an existed Group by click You can delete an existed Group by click , if you want to delete all Groups, you just ought to click ’Delete All Group’. -
Page 42: Ban List
download the specific document. HTTP://www.escene.cn/en. As below figure is an example. e.g. LDAP Name Filter:(sn=%s) LDAP Number Filter:(telephoneNumber=%s) Server Address:192.168.0.65 BASE:DC=ldap,DC=escene,DC=com User Name：bb@ldap.escene.com Pass Word：escene_2012 LDAP Name Attributes 1:sn LDAP Name Attributes 2:cn LDAP Number Attributes 1:telephoneNumber 7.4 Ban List You can add, edit and delete contact in a Ban List on this web page . -
Page 43: Phone Maintenance
If you want to add a Ban List, you just ought to click ‘Add Ban List’. You can edit an existed Ban List by click You can delete an existed Ban List by click , if you want to delete all Ban List, you just ought to click ’Delete All Ban List’. -
Page 44: Ftp Upgrade
When using HTTP upgrade, you can set several parameters as follow: HTTP Upgrade Select a File Browse the software/kernel/configuration file which you need to upgrade from HTTP Software Used for upgrading the software of the phone Upgrade Kernel Upgrade Used for upgrading the kernel of the phone Configuration You can used upload/download to upload/download the configure file of the phone... -
Page 45: Tftp Upgrade
When using FTP upgrade, you can set several parameters as follow: FTP Upgrade Server IP The IP address of the FTP server Filename Downloading from FTP server Username Providing by FTP server Password Providing by FTP server Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration... -
Page 46: Default Setting
When use TFTP upgrade, you can set several parameters as follow: TFTP Upgrade Server IP The IP address of the TFTP server Filename Downloading from FTP server Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating/backup the configure file of the phone Phone Book... -
Page 47: Advanced
8.2 Advanced 8.2.1 Log This feature is use for the administrator to managing the equipment, like debugging, SIP etc,. If you need to catch a debugging Level, you need to setup on this interface. 8.2.2 Auto Provision When you open this auto provision feature, the phone will do auto provision after it detect a different software or kernel (Higher or Lower) which are putted on the TFTP,HTTP,HTTPS,FTP, server. - Page 48 When using auto provision, you can set several parameters as follow: Auto Provision Auto Provision You can enable/disable auto provision by select on/off Protocol Used for auto provision, it includes TFTP/HTTP/FTP Software Server URL The server address of the auto provision Username Providing by provision server Password...
-
Page 49: Password
AES Enable You can enable/disable AES encrypt for auto provision AES Key The key of the AES Auto Provision Now Used for doing auto provision immediately 9 Password Here you can setting the administrator or user WEB password management. Select your type. If you login as an administrator, you can modify both the user's and admin's passwords. -
Page 50: Note Tips
10.3 Note Tips In the right middle of the website page, there is a Note tips in every function page. Hope it can help you to know something about that. www.escene.cn/en/ Escene Communication...
Need help?
Do you have a question about the SayHi ES290 and is the answer not in the manual?
Questions and answers