Related Manuals for Escene SayHi 320 Series
Summary of Contents for Escene SayHi 320 Series
- Page 1 320/330 Series IP Phone User Manual (firmware :V3.4.0.0) 320 Series 330 Series Escene Communication Co.Ltd Escene Communication Co.Ltd www.escene.cn/en/ Escene Communication...
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Page 2: Table Of Contents
6.5 WIFI setting(only WS320 has this item)................26 6.6 View status.......................... 28 6.7 Diagnose..........................28 7.Web Settings...........................29 Main Interface-Phone Status....................29 7.1 Net Work..........................30 7.1.1 LAN Port........................30 7.1.2 PC Port........................32 7.1.3 Advanced........................32 7.2 SIP Account.........................35 7.3 Programmable Keys......................38 www.escene.cn/en/ Escene Communication... - Page 3 7.5.2 Contact........................53 7.5.3 LDAP........................54 7.5.4 BlackList........................55 7.5.5 Phone Call Info......................56 7.6 Phone Maintenance......................56 7.6.1 Basic......................... 56 7.6.2 Advanced........................59 7.7 Security..........................61 8 WEB Other Settings or Information....................62 WEB User..........................62 Multi-Language.........................62 Note Tips........................... 62 www.escene.cn/en/ Escene Communication...
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Page 4: Getting Started
Expansion support list. Pls make sure your model is support or not. 1.3 Feature Highlights: 128*64 Pixel LCD with Support Chinese display HD Voice: HD Codec 2 VoIP accounts Enterprise Phone Book 12 programmable hard keys and support BLF www.escene.cn/en/ Escene Communication... -
Page 5: Technical Features
Always Forward, Busy Forward, No-answer Forward Call Processing Hotline line (Immediately/Delay) Call Waiting, Call Queuing, Line Switching Call Forward, Call Transfer, Call Holding, Call Pickup, *Callback One Key Dial, Redial Phone directly speed dial, Call record direct dial 3-way conference, SMS www.escene.cn/en/ Escene Communication... - Page 6 Power adapter: AC 100-240V input and DC 12V/1A output DSPG Chipset PoE (IEEE 802.af); USB(Standard DC 5V) Storage Temperature: 0℃ ~ 60℃ Specification Operating Humidity: 10%~90% Size: 287mm*214mm*90mm Net weigh: 1.2kg CE、FCC、RoHS、Avaya、Broadsoft、Alcatel、Yeastar、Digium Certifications Note: “*” Sign means function has not been published yet. www.escene.cn/en/ Escene Communication...
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Page 7: Connecting Your Phone
3) The phone must work together with power adapter without POE support. 4) Connect your computer to PC interface of the phone with cable. * More detailed description please refers to the 3.Phone overview-Understanding phone buttons and hardware. Figure 2.1 Interfaces of SayHi 320/330 Series www.escene.hk Escene Communication... - Page 8 Figure 2.2 Foot stand of SayHi 320/330 Series www.escene.hk Escene Communication...
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Page 9: Phone Overview
Headset button: Toggles the headset on or off. Red means the feature is enabled. Mute button: Toggles the Mute feature on or off. Red means the feature is enabled. Messages button: Typically auto-dials your voice message service. Red means have unread voice mail. www.escene.cn/en/ Escene Communication... - Page 10 Red, steady: Remote line is busying. Yellow-green, steady: Remote line is idle. The order of the hot keys: On the left top to bottom: 1, 2, 3, 4, 5, 6； On the right top to bottom: 7, 8, 9, 10, 11, 12; www.escene.cn/en/ Escene Communication...
- Page 11 Hands-free Sounds input when hands-free microphone Figure 3.2 Interfaces of SayHi 320/330 Series (NOTE: 330 support expansion, that it has a EXT port) ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Hardware functions www.escene.cn/en/ Escene Communication...
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Page 12: Understanding Phone Screen Features
Connect to a local PC 3.2 Understanding Phone Screen Features This is what your main phone screen might look like: Figure 3.3 LCD for example is 330 (NOTE: 320 just only have two lines). ② ③ ④ ⑤ Screen Functions www.escene.cn/en/ Escene Communication... -
Page 13: Basic Call Handling
If you want to... Then... --1) You can hear the dial tone； Place a call using the Pick up the handset --2) The first line light is ； handset --3) Enter a number； Place a call using a Press Speaker, www.escene.cn/en/ Escene Communication... -
Page 14: Answering A Call
--Pick up the handset --2) Line button of the ringing handset line is Red and flashing, Light strip is Red --Press Speaker button Answer with the and flashing； speakerphone -or press the flashing Line button, (Non-headset www.escene.cn/en/ Escene Communication... -
Page 15: Ending A Call
--Press Handset button, （Do not keep the headset mode) , -or press End (keep the headset mode) Headset Hang up one call, but --Press End, preserve another call on -or refer to the above three methods the other line www.escene.cn/en/ Escene Communication... -
Page 16: Using Hold And Resume (Switch Calling Line)
-or wait five seconds(default)then transfer the call Transferred idle --1) Press TRANSFER button or XFER； lines or other numbers --2) Press without talking to the --3) Enter number; transfer recipient --4) Press “#”（default) -or press , then transfer the call; (Blind transfer) www.escene.cn/en/ Escene Communication... -
Page 17: Using Mute
Press MENU or OK button > “Function setting” > “DND” > (select single line line) “Enable” Disable DND --Global DND enabled, press to disable global DND; --Line DND enabled, press twice -or press MENU or OK button > “Function setting” > “DND” >(select line) “Disable” www.escene.cn/en/ Escene Communication... -
Page 18: 3-Way Conference
-or Press "CONF" Soft key --3) press the held line's programmable button, the 3-way Conference will establish . 4.9 Expansion Installation Expansion support list. Pls make sure your model is support or not. If you want to... Then... www.escene.cn/en/ Escene Communication... -
Page 19: Expansion Settings
--2)you can select : SNTP: select “enable ”to set parameter: time 、 server 、 daylight SIP server: select “enable ” to set parameter: root can modify date . manual Settings: select “enable ”to set parameter: date and time www.escene.cn/en/ Escene Communication... -
Page 20: Voip Call Forwarding
--1) Press MENU or OK button > “Function setting” > “voip No answer transfer call forwarding”; --2)select “no answer transfer”, select enable. --3) input number which you want to transfer, when have a call in but you don’t have time to answer ,it will transfer. www.escene.cn/en/ Escene Communication... -
Page 21: Advanced Call Handling
-or press OK button > “Phone book”>“Personal phone book>View All”; --2) Select the “add group” then press OK button; --3) Use the navigation keys to select content, press OK button to set and modify: -Group name: name of the group www.escene.cn/en/ Escene Communication... - Page 22 --1) --1) Press DIR soft key, -or press MENU button > “Phone book” -or press OK button > “Phone book” --2)Select “LDAP”, press the OK button. --3)Select “Search name->name”, then input the name ,and press OK or Del. www.escene.cn/en/ Escene Communication...
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Page 23: Using Call Logs
--2) Use the navigation keys to view the call record information. Please refer to the previous part 4.Basic call handing – Placing a call. Dial from a call log Tips: Each call log store up to 20 entries on 320/330 Series IP phone. www.escene.cn/en/ Escene Communication... -
Page 24: Keypad Instruction
-SIP1*: the primary SIP server, By default all calls through the server, -SIP2: the secondary SIP , When the primary server is unavailable ,use the SIP server -Refresh time: Registration refresh interval, the minimum value is 20 The default value is 3600. www.escene.cn/en/ Escene Communication... -
Page 25: Network Setting
-Telnet port: the default Telnet port is 23,if you change it(for example change it to 2003),you must use IP and Telnet port to login the manage page (for example telnet 192.168.0.200:2003).It will take effect on next reboot. www.escene.cn/en/ Escene Communication... -
Page 26: Load Default Settings
-Speaker volume: Hands-free speaker output volume, -Speaker mic volume: Hands-free input volume, -Headset volume: Headphone output volume, -Headset mic volume: Headset microphone input volume 6.5 WIFI setting(only WS320 has this item) Tips: The WIFI ip phone support 802.11b/g/n, not support 802.11a. www.escene.cn/en/ Escene Communication... - Page 27 --5）Press "SSID", set WIFI which you choose -Encryption: the encryption of the WIFI network -Key type: the key type of the WIFI network -Key: the password which you should set to allow yourself to enter the WIFI network www.escene.cn/en/ Escene Communication...
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Page 28: View Status
If you want to check the phone hardware function,Press MENU button > “diagnose” ,or press OK button > “diagnose”, you can check the phone item as below. If you want to ..Then ..Keys You can check the phone keys Press’OK’to start,press’C’to exit Lights Press’OK’to start,press’C’to exit Sound Press’OK’to start www.escene.cn/en/ Escene Communication... -
Page 29: Web Settings
The status with LAN, MAC, LAN IP, Net mask, Gateway, Primary DNS, Secondary DNS, VPN IP, PC IP, PC Net mask, Device Type, DHCP Server. System Information The status with Phone Model, Software Version, Hardware Version, Hardware ID, Kernel Version, Auto-Provision Server URL, TFTP Server IP. www.escene.cn/en/ Escene Communication... -
Page 30: Net Work
NOTE: For the WIFI model, it didn't have the LAN port, but it can setting the LAN information. Basic ITEM DESCRIPTION Network Connection Mode Network Connection Mode has DHCP, Static IP, PPPoE. DNS Settings Select the DNS mode that you want. www.escene.cn/en/ Escene Communication... - Page 31 The default Telnet port is 23,if you want to change it(for example change it to 2003). You must input IP and Telnet port to login the manage page (for example telnet 192.168.0.200:2003).It will take effect on next reboot. Socket5 Proxy Server www.escene.cn/en/ Escene Communication...
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Page 32: Pc Port
Router feature is for the phone PC Port. You must input IP address (it’s equivalent to a gateway) and Net mask. If you want to use DHCP function, please turn it on, input start IP and end IP. 7.1.3 Advanced VPN Settings www.escene.cn/en/ Escene Communication... - Page 33 When using VLAN Setting option, you can set several parameters as follow: VLAN Setting Enable VLAN You can enable/disable vlan for phone and pc The vlan ID you want the phone or pc to join [LAN/PC Port] Port management Settings www.escene.cn/en/ Escene Communication...
- Page 34 "paging1" is the highest priority) Socket5 Proxy Server Socket5 Proxy Server Socket5 Proxy Server Enable/Disable Socket5 Proxy Server. Server IP Socket5 Proxy Server IP address. Port Socket5 Proxy Server port, default is 1080. Anonymous Login Enable/Disable Socket5 Proxy Server login userame. www.escene.cn/en/ Escene Communication...
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Page 35: Sip Account
The phone attempts to register to the SIP server using the account/registrar data provided by the automatic or manual initialization. Basic Choose one Account, you will find the following parameters: ITEM DECSRIPTIO Enable You can choose on/off to enable/disable the line. www.escene.cn/en/ Escene Communication... - Page 36 Defines the STUN server will be active or not STUN Server Session traversal utilities for NAT. Register Expire Time IP phone automatically registered every time SIP Transport There are UDP/TCP/TLS three options Ring Type Select this account ringing type. Advanced www.escene.cn/en/ Escene Communication...
- Page 37 Session Timer The refresh session time interval. Call Method This method include SIP and TEL. DNS-SRV Enable/Disable DNS-SRV. Allow-events Enable/Disable Allow-events. Registered NAT Enable/Disable Registered to NAT www.escene.cn/en/ Escene Communication...
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Page 38: Programmable Keys
ITEM DECSRIPTIO Security SIP Encryption Enable/Disable SIP encryption. Encryption Algorithm The encryption algorithm at this time we only have RC4. Encryption Key The key with encryption. Voice encryption Enable/Disable voice encryption(SRTP). (SRTP) 7.3 Programmable Keys Memory Keys www.escene.cn/en/ Escene Communication... - Page 39 Call Park Use specific Key as call park key Intercom Use specific Key as intercom key Pickup Use specific Key as pickup key Broadsoft BLF Use specific Key as Broadsoft BLF key Use specific Key as BLA key www.escene.cn/en/ Escene Communication...
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Page 40: Paperless Program Keys
Call Park Use specific Key as call park key Intercom Use specific Key as intercom key Pickup Use specific Key as pickup key Broadsoft BLF Use specific Key as Broadsoft BLF key Use specific Key as BLA key www.escene.cn/en/ Escene Communication... -
Page 41: Line Keys
Call Park Use specific Key as call park key Intercom Use specific Key as intercom key Pickup Use specific Key as pickup key Broadsoft BLF Use specific Key as Broadsoft BLF key Use specific Key as BLA key www.escene.cn/en/ Escene Communication... -
Page 42: Function Keys
Soft Keys: Soft key is the key with below display in the LCD. You can change it for your mind to the other features in many all kinds of status. As below example, when you dialing with someone, the LCD display soft key is Send \Del \Empty\End, Empty means nothing in it. www.escene.cn/en/ Escene Communication... -
Page 43: Ex Module
Expansion module. You can refer to 2.Connecting Your Phone about connecting of Expansion module. After connecting Expansion module to a phone, you can install it as follow: After installing, you can set parameters of each Extension as follow: www.escene.cn/en/ Escene Communication... - Page 44 A SIP account relates to this key, another word, you will call this hotline by this SIP account. Name Description of this hotline. Number Number relates to this key. *Regarding the settings of Expansion module, please confirm the model of your phone is GS/WS/ES620_E. www.escene.cn/en/ Escene Communication...
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Page 45: Phone Setting
You can use 24 hour time format or 12 hour time format Time Format You can choose the appropriate time format. Date Format Time Zone-GMT You can select different time zone for the phone Manual Setting Setting time manually. Backlight Keyboard Lock www.escene.cn/en/ Escene Communication... - Page 46 DECSRIPTIO Ring Ring Type Select the ring type. Default is Ring 1. Uploading Ring Tone Please upload a ring tone with G711A audio coding, Maximum 10 rings and the total sizes must less than 150k. Volume Settings www.escene.cn/en/ Escene Communication...
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Page 47: Featuers
Handset MIC Volume Speaker Phone MIC The speaker MIC volume default is Lv3, the range is 1~7 Volume Headset MIC Volume The headset MIC volume default is Lv3, the range is 1~7 7.4.2 Featuers VoIP Call Forwarding www.escene.cn/en/ Escene Communication... - Page 48 320/330 series IP Phone Auto Redial Pickup function Hot Line Function Auto Answer Remote Control www.escene.cn/en/ Escene Communication...
- Page 49 320/330 series IP Phone Action URL Other Features Settings www.escene.cn/en/ Escene Communication...
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Page 50: Advanced
320/330 series IP Phone 7.4.3 Advanced Audio www.escene.cn/en/ Escene Communication... - Page 51 The play load length setting, default is 30ms. High Rate Of G723.1 Enable/Disable High Rate of G723.1 feature. Enable/Disable VAD feature. Echo Suppression Mode Enable/Disable Echo Suppression Mode feature. Side Tone Enable/Disable Side Tone feature. Dial Plan www.escene.cn/en/ Escene Communication...
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Page 52: Phone Book
If you want to add a Group, you just ought to click ‘Add Group’ . You can edit an existed Group by click You can delete an existed Group by click , if you want to delete all Groups, you just ought to click ’Delete All Group’. www.escene.cn/en/ Escene Communication... -
Page 53: Contact
The First Name of a contact Last Name The Last Name of a contact Mobile Number The Number1 phone number of a contact Office Number The Number2 phone number of a contact OtherNumber The Number3 phone number of a contact www.escene.cn/en/ Escene Communication... -
Page 54: Ldap
Please note that LDAP Phonebook support on ES620\ES410\ES330\ES320\ES310\ES210, the version must be V2.2.3.1-2210 and higher, then access to the web “PhoneBook>LDAP page, you can find the configured option is like following picture. the detail configure in the appendix. www.escene.cn/en/ Escene Communication... -
Page 55: Blacklist
2) When you add a BanList or edit an existed BanList, you can set several parameters as follow: BanList Serial Number Serial number of a BanList Description Description of a BanList First Name The First Name of a ban contact Last Name The Last Name of a ban contact www.escene.cn/en/ Escene Communication... -
Page 56: Phone Call Info
You can upgrade the software and configuration etc. files by HTTP. When using HTTP upgrade, you can set several parameters as follow: HTTP Upgrade Select a File Browse the software/kernel/configuration file which you need to upgrade from HTTP Software Used for upgrading the software of the phone www.escene.cn/en/ Escene Communication... - Page 57 Password Providing by FTP server Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating/backup to update/backup the configure file of the phone www.escene.cn/en/ Escene Communication...
- Page 58 [NOTES：The mode doesn't support this feature] NOTES: It's not necessary to input filename when doing backup Configuration, Phone Book, EXT Module. Default Settings You can load the phone to the factory default setting in default setting option. www.escene.cn/en/ Escene Communication...
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Page 59: Advanced
When you open this auto provision feature, the phone will do auto provision after it detect a different software or kernel (Higher or Lower) which are putted on the TFTP,HTTP,HTTPS,FTP, server. For the detailed information about auto provision, you can find it in the official website: HTTP://www.escene.cn/en www.escene.cn/en/ Escene Communication... - Page 60 Phonebook Auto Download Personal Used for auto download personal phonebook from server Phonebook Booting Checked Used for checking the auto provision when phone booting Zero Active Wait Time Disable the phone while Enable/Disable the booting checking feature. www.escene.cn/en/ Escene Communication...
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Page 61: Security
Used for doing auto provision immediately 7.7 Security Password Here you can setting the administrator or user WEB password management. Select your type. If you login as an administrator, you can modify both the user's and admin's passwords. Trusted certificates IP Strategy www.escene.cn/en/ Escene Communication... -
Page 62: Web Other Settings Or Information
In the upper right corner of the website page, you can select the language in the below list. Note Tips In the right middle of the website page, there is a Note tips in every function page. Hope it can help you to know something about that. www.escene.cn/en/ Escene Communication... - Page 63 320/330 series IP Phone www.escene.cn/en/ Escene Communication...
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