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Escene SayHi ES280 User Manual

Ip innovative voip phone
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ES280 IP Innovative
VoIP Phone User Manual
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Summary of Contents for Escene SayHi ES280

  • Page 1 ES280 IP Innovative VoIP Phone User Manual www.escene.cn/en/ Escene Communication...

  • Page 2: Table Of Contents

    3.7.6 Cannot Set the Features with Keypad ..............23 4. WEB User Interface ........................23 Main Interface-Phone Status ....................23 4.1 Net Work ........................... 24 4.1.1 LAN Port ......................... 24 4.1.2 PC Port ........................26 4.1.3 Advanced ........................ 27 www.escene.cn/en/ Escene Communication...
  • Page 3 8.2.1 Log .......................... 48 8.2.2 Auto Provision ......................48 9 Password ............................50 10 WEB Other Settings or Information - Appendix ................. 50 10.1 WEB User ......................... 50 10.2 Multi-Language ....................... 50 10.3 Note Tips ......................... 51 www.escene.cn/en/ Escene Communication...

  • Page 4: Getting Started

    1. Getting Started About Escene ES280 is a highly innovative based VoIP phone, It can perfectly satisfy all kinds of businessmen's communications. ES280 integrates with 128x64 pixel graphic LCD, a large resolution display, elegant and intuitionist user interface, which you can perfectly experience.ES280 delivers HD audio quality with HD handset, HD speaker and HD codec (G.722), it rich features can effectively improve the communications in working.
  • Page 5  POE(Power over Ethernet) IEEE802.3af  NOTES：Pls make sure your phone support POE feature. You can check the label on the back of the phone , for example "Model: ES280-PN", the P means it support POE feature. www.escene.cn/en/ Escene Communication...

  • Page 6: Phone User Interface

    The main hardware components of the ES280 IP Phone are the LCD screen and the keypad. Hardware component instructions of the ES280 IP Phone are: ITEM DESCRIPTION LCD Screen Displayed information about calls, messages, soft keys, time, date and other relevant data: www.escene.cn/en/ Escene Communication...

  • Page 7: Phone Screen Display Features

    Toggles and indicates the headset mode. Message Key Indicates and accesses voice messages. 3.2 Phone Screen Display Features If the phone has successfully started up and after using, the idle LCD display will show information as below: www.escene.cn/en/ Escene Communication...
  • Page 8 Screen Top Icon The Screen Top Icon from left to right is: : Handset Hand on status :Speaker Hand on status :Headset Hand on status :Call MUTE :Missed Call :Call Forward :Text Message :Keypad Lock :Network is unavailable www.escene.cn/en/ Escene Communication...

  • Page 9: Basic Network Settings

    Press LAN Port to login in to the menu  Select "PPPoE" mode  Press "Enter" key  Set the User Name\Password\web  port\telnet port Press "Save" key to make it work  Tips "Network is changed, press OK  reboot " www.escene.cn/en/ Escene Communication...

  • Page 10: Sip Account Settings

    LCD idle. The parameters with the * mark must be set. Disable sip account --1) Select “System setting” > “Advanced setting”； --2) Enter the password required（The default is empty) ； --3) Select “SIP” > “Account sip”； www.escene.cn/en/ Escene Communication...

  • Page 11: Basic Features

    Enable Anonymous Call Press OK or MENU> Function Setting> Anonymous --Press Enter or OK button , -You can select which Account want to use, enable/disable this feature and enable/disable reject anonymous www.escene.cn/en/ Escene Communication...

  • Page 12: Redial

    "Personal Phone Book", “Enterprise Phone Book”, “LDAP” and “Black List”, - or press Navigation button (in Standby interface) > select the desired contact. --2) Then press button. NOTE: You also can press the "DIR" to login this menu when in the idle. www.escene.cn/en/ Escene Communication...

  • Page 13: Multi-Lines To Answer The Call

    To end a call, hang up. Here are some more details. Hang up while using the --Return the handset to its cradle, Handset -or press End Hang up while using the --Press Speaker button that is Red www.escene.cn/en/ Escene Communication...

  • Page 14: Using Hold And Recover (Switch Calling Line)

    3.5.10 Transferring Calls Transfer redirects a connected call. The target is the number to which you want to transfer the call. Talk to the transfer --1) Press TRANSFER button or press XFER; recipient before --2) Enter number; www.escene.cn/en/ Escene Communication...

  • Page 15: Using Mute

    Enable DND on a Press MENU or OK button > “Function setting” > “DND” > (select line) single line “Enable” Disable DND --Global DND enabled, press to disable global DND; --Line DND enabled, press twice www.escene.cn/en/ Escene Communication...

  • Page 16: 3-Way Conference

    When the Phone get a voice mail from server. it will light up the voice mail button Voice Mail --1 ） Press the Voice Mail button(There Voice Mail icon ,without is --2）Enter the User Password --3） It will login into the voice mail server. You need to follow the IVR to do it. www.escene.cn/en/ Escene Communication...

  • Page 17: Advanced Settings

    -or press "OK" button > “Phone book”>“Personal phone book>View All”; --2) Select “Add contact”, press "OK" button; --3) Use the navigation keys to select content, press "OK" button to set and modify: -Name: set the name of contact, www.escene.cn/en/ Escene Communication...
  • Page 18 --3) Select the group you want to modify, press the "OK" button to set and modify, press "Save" to save the change Delete group --1) Press "DIR" soft key, -or press "MENU" button > “Phone book”>“Personal phone book>View All”, -or press "OK" button > “Phone book”>“Personal phone www.escene.cn/en/ Escene Communication...
  • Page 19 --3) Press "Add" and input the name\office number\mobile number\other number\SIP account who what you want to add into the Black List. View the Contact --1) Press "DIR" in the idle, from Black List -or press "MENU" or "OK" button > “Phone book”>“Black List”, www.escene.cn/en/ Escene Communication...

  • Page 20: Using Call Logs

    SayHi series IP Phone can through two ways configuration it, one is setting in MENU, another is setting in website. Here just description in MENU. NOTES: When you want to input the IP address like ".", it was replaced by the "*". www.escene.cn/en/ Escene Communication...

  • Page 21: Language Setting

    -NTP Server 1：NTP server address 1 -NTP Server 2：NTP server address 2 -DayLight：Enable/Disable Day Light --1）Press OK or MENU button； SIP Server --2） Press OK or MENU button> System Setting> Phone Setting> Time & Date> Time and Date setting>SIP Server www.escene.cn/en/ Escene Communication...

  • Page 22: Ring Tone And Volume Setting

    “Function Setting”, you can select " T9 > search" --2) Then press Enable/Disable and Save. --3) When you back to idle, you can use the digital keypad to search the contact. NOTES: The Search Phone Book setting default is Accurate Search. www.escene.cn/en/ Escene Communication...

  • Page 23: Cannot Set The Features With Keypad

    HTTP://192.168.0.10 or 192.168.0.10) in the address bar of web browser on your PC. The default user name is root (case-sensitive) and the password is root (case-sensitive). Main Interface-Phone Status Here you can see as below information: System Run Time, Register Status, Network Status, System Information, www.escene.cn/en/ Escene Communication...

  • Page 24: Net Work

    Hardware ID, Kernel Version, Auto-Provision Server URL, TFTP Server IP. 4.1 Net Work 4.1.1 LAN Port Basic ITEM DESCRIPTION Network Connection Mode Network Connection Mode has DHCP, Static IP, PPPoE. DNS Settings Select the DNS mode that you want. www.escene.cn/en/ Escene Communication...
  • Page 25 The default Telnet port is 23,if you want to change it(for example change it to 2003). You must input IP and Telnet port to login the manage page (for example telnet 192.168.0.200:2003).It will take effect on next reboot. www.escene.cn/en/ Escene Communication...

  • Page 26: Pc Port

    Router feature is for the phone PC Port. You must input IP address (it’s equivalent to a gateway) and Net mask. If you want to use DHCP function, please turn it on, input start IP and end IP. www.escene.cn/en/ Escene Communication...

  • Page 27: Advanced

    A password be used for authentication OPEN VPN Upload the *.ovpn file to the phone VLAN Setting When using VLAN Setting option, you can set several parameters as follow: VLAN Setting Enable VLAN You can enable/disable vlan for phone and pc www.escene.cn/en/ Escene Communication...

  • Page 28: Sip Account

    Choose one Account, you will find the following parameters: ITEM DECSRIPTION Enable You can choose on/off to enable/disable the line. Account Mode You can choose VOIP/PSTN, but this model nonsupport PSTN, If you need, Pls contact us to buy another model that can supports PSTN. www.escene.cn/en/ Escene Communication...
  • Page 29 Session traversal utilities for NAT. Share with the line. BLA Number BLA Number Subscribe Period Subscribe expire time. Register Expire Time IP phone automatically registered every time SIP Transport There are UDP/TCP/TLS three options Ring Type Select this account ringing type. www.escene.cn/en/ Escene Communication...

  • Page 30: Call

    Registered NAT Enable/Disable Registered to NAT UDP Keep-alive The phone periodically sends a UDP packet to keep the port active and to Message avoid the server to shut down the port UDP Keep-alive Interval Default is 30 second. www.escene.cn/en/ Escene Communication...

  • Page 31: Security

    Security SIP Encryption Enable/Disable SIP encryption. RTP Encryption Enable/Disable RTP encryption. Encryption Algorithm The encryption algorithm at this time we only have RC4. Encryption Key The key with encryption. 6 Phone Setting 6.1 Basic ITEM DECSRIPTION Basic www.escene.cn/en/ Escene Communication...

  • Page 32: Time Settings

    You can choose to save the call list into the phone or not. Network Packet When select on, then you can capture the phone’s packet use notebook Mirroring which connect to pc port of the phone 6.1.1 Time Settings ITEM DECSRIPTION www.escene.cn/en/ Escene Communication...

  • Page 33: Call

    You can use 24 hour time format or 12 hour time format Time Format You can choose the appropriate time format. Date Format Time Zone-GMT You can select different time zone for the phone Manual Setting Setting time manually. 6.1.2 Call www.escene.cn/en/ Escene Communication...
  • Page 34 RTP Port Range The port range with RTP Affiliated Port Enable/Disable the affiliated port feature. Headset Mode Select headset mode with normal or seat. Ring Type On Seat Mode Select ring type mode with headset or speaker. www.escene.cn/en/ Escene Communication...

  • Page 35: Voip Call Forward

    If the phone was no answer, the call will be transfer to others. Ring Frequency The ring frequency with the VOIP Call Forward. 6.1.4 QoS ITEM DECSRIPTION SIP QoS The range is 0~63,default is 26 Voice QoS The range is 0~63,default is 46 www.escene.cn/en/ Escene Communication...

  • Page 36: Advanced

    The handset MIC volume default is Lv3, the range is 1~7. Handset MIC Volume Speaker Phone MIC The speaker MIC volume default is Lv3, the range is 1~7 Volume Headset MIC Volume The headset MIC volume default is Lv3, the range is 1~7 www.escene.cn/en/ Escene Communication...
  • Page 37 The min delay range setting , default is 60. Min Delay Max Delay The max delay range setting , default is 150. Normal Delay The normal delay range setting , default is 120. Other Play Load Length The play load length setting, default is 30ms. www.escene.cn/en/ Escene Communication...

  • Page 38: Line Keys

    You can press the configured intercom key to automatically connect with a remote extension for outgoing intercom calls, and the remote extension will automatically answer the incoming intercom calls This feature such as the BLF. NOTE: ONLY WHEN YOU CHOOSE “SPEED DIAL”, THE RIGHT OF “NAME”,”NUMBER” WILL TAKE www.escene.cn/en/ Escene Communication...

  • Page 39: Function Keys

    Soft Keys: Soft key is the key with below display in the LCD. You can change it for your mind to the other features in many all kinds of status. As below example, when you dialing with someone, the LCD display soft key is Send \Del \Empty\End, Empty means nothing in it. www.escene.cn/en/ Escene Communication...

  • Page 40: Dial Plan

    Enable this feature will limit the dial length. Default is 25. No Dial Timeout Setting the range with no dial timeout, default is 5. Dial Rule Select the Add Rule button to add dial rule, pls see as below detail. www.escene.cn/en/ Escene Communication...

  • Page 41: Ip Strategy

    There have two option, Enable or Disable. NOTES: If you want to know more detail about Dial Rule, pls find it in the official website to download the specific document. HTTP://www.escene.cn/en. 6.7 IP Strategy You can use IP Strategy feature to make a list which can be set to only allow the incoming call on the list.

  • Page 42: Contact

    You can edit or move this contact to Ban List after you select You can download and save this contact to PC after you select 7.3 LDAP NOTES: If you want to know more detail about LDAP, pls find it in the office website to www.escene.cn/en/ Escene Communication...

  • Page 43: Ban List

    HTTP://www.escene.cn/en. As below figure is an example. e.g. LDAP Name Filter:(sn=%s) LDAP Number Filter:(telephoneNumber=%s) Server Address:192.168.0.65 BASE:DC=ldap,DC=escene,DC=com User Name：bb@ldap.escene.com Pass Word：escene_2012 LDAP Name Attributes 1:sn LDAP Name Attributes 2:cn LDAP Number Attributes 1:telephoneNumber 7.4 Ban List You can add, edit and delete contact in a Ban List on this web page .

  • Page 44: Phone Maintenance

    You can edit or move this contact to Contact after you select 8 Phone Maintenance 8.1 Basic NOTES: Don't cut off the electricity or network cable when doing upgrade in the below ways! 8.1.1 HTTP Upgrade You can upgrade the software, kernel and configuration etc. files by HTTP. www.escene.cn/en/ Escene Communication...

  • Page 45: Ftp Upgrade

    Used for the administrator to find out or making sure the problem with this equipment. All Config File All Config File includes: Configuration, Extern, Log, XML Phone book, Enterprise Phone Book. 8.1.2 FTP Upgrade You can upgrade the software, kernel and configure files by FTP. www.escene.cn/en/ Escene Communication...

  • Page 46: Tftp Upgrade

    Used for updating/backup the expansion of the phone [NOTES：The mode doesn't support this feature] NOTES: It's not necessary to input filename when doing backup Configuration, Phone Book, EXT Module. 8.1.3 TFTP Upgrade You can upgrade the software, kernel and configure files by TFTP. www.escene.cn/en/ Escene Communication...

  • Page 47: Default Setting

    You can load the phone to the factory default setting in default setting option. Press the ‘Reset to Factory Setting’ option, the phone will load to factory default setting on next reboot. 8.1.5 Reboot You can use reboot option to reboot the phone. www.escene.cn/en/ Escene Communication...

  • Page 48: Advanced

    When you open this auto provision feature, the phone will do auto provision after it detect a different software or kernel (Higher or Lower) which are putted on the TFTP,HTTP,HTTPS,FTP, server. For the detailed information about auto provision, you can find it in the official website: HTTP://www.escene.cn/en www.escene.cn/en/ Escene Communication...
  • Page 49 Enable/Disable the booting checking feature. booting checking Auto Provision Frequency Used for setting the time interval for auto provision Auto Provision Time Used for the specific time for auto provision Auto Provision Next Time Reset the Auto Provision Next Upgrading time. www.escene.cn/en/ Escene Communication...

  • Page 50: Password

    10.1 WEB User In the upper right corner of the website page, you can select the user or logout. 10.2 Multi-Language In the upper right corner of the website page, you can select the language in the below list. www.escene.cn/en/ Escene Communication...

  • Page 51: Note Tips

    10.3 Note Tips In the right middle of the website page, there is a Note tips in every function page. Hope it can help you to know something about that. www.escene.cn/en/ Escene Communication...

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