Escene SayHi ES310 User Manual
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Escene SayHi ES310 User Manual

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ES310 IP PHONE
User Manual
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www.escene.hk
Escene Communication

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Summary of Contents for Escene SayHi ES310

  • Page 1 ES310 IP PHONE User Manual www.escene.hk Escene Communication...

  • Page 2: Table Of Contents

    SIP Account Settings ....................... 20 Network Setting ........................21 Customizing Rings and Volume ....................22 7. Web Settings ..........................23 Account and Sip server ......................23 Hotline ............................. 24 Extension set ........................... 24 Codec Selection........................25 Contact ............................ 26 www.escene.hk Escene Communication...

  • Page 3: Getting Started

    1. Getting Started About SayHi ES310 is next-generation 2-line SIP phone, 4 dynamic context-sensitive soft keys, 12 programmable hard keys, and dual 10/100Mbps auto-sensing Ethernet ports with integrated PoE. The ES310 offers excellent voice PSTN, FXS, Record Port, security protection for privacy.
  • Page 4 ES310 IPPhone Call Processing Call Sharing/Bridged Lines Line Status Indicator(dual color LED) Multi Account Call Waiting, Call Queuing, Line Switching Call Forward, Call Transfer, Call Holding, Call Pickup, Callback One Key Dial, Redial Phone directory speed dial, Call record direct dial...

  • Page 5: Connecting Your Phone

    ES310 IPPhone 2. Connecting Your Phone Your system administrator will likely connect your new SayHi ES310 IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone.
  • Page 6 ES310 IPPhone 5) If you want to connect a ESM (Extension set), you could connect it (any interface) to the EXT interface on the phone with a RJ-45 cable (a straight-through cable), and the second ESM can be connected to the first one too. It supports 6 ESMs.

  • Page 7: Phone Overview

    ES310 IPPhone 3. Phone overview Understanding Buttons and Hardware From figure 3.1 to figure 3.2, you can understand buttons and hardware about SayHi ES310。 Figure 3.1 Buttons and Hardware of SayHi ES310 ○ ○ ○ ○ ○ ○ ○ ○...
  • Page 8 ES310 IPPhone directories. MENU Menu button: Allows you to scroll through menus. Volume button: Controls the volume and other settings. CONFERENCE Conference button: Connect calling / called party to the conference REDIAL Redial button: To Redial the last number. TRANSFER Transfer button: Transfer redirects a connected.
  • Page 9 160*32 pixels, grayscale LCD with background light. LCD screen Light strip Red flashing: There are incoming call； Red, steady: Missed Calls, or phone busy; Hands-free Sounds input when hands-free microphone Figure 3.2 Interfaces of SayHi ES310 ○ ○ ○ ○ ○ ○ ○...

  • Page 10: Understanding Phone Screen Features

    LAN port Connect to a LAN interconnecting device PC port Connect to a local PC Understanding Phone Screen Features This is what your main phone screen might look like: Figure 3.3 LCD of SayHi ES310 ○ ○ ○ ○ ○...
  • Page 11 ES310 IPPhone : Only Peer-to-Peer call. : Network connected normal, but the line is not successfully registered. : Network is OK and the line is available. : Line is turned on DND. Softkey labels Each displays a softkey function (displayed on your phone screen), and the function is different when menu changes.

  • Page 12: Basic Call Handling

    Note: The bold type of the following text and following a “button” in table signifies the phone's button (for example, OK button), and the signifies softkey. Placing a Call Here are some easy ways to place a call on SayHi ES310 IP Phone: If you want to... Then... --1) You can hear the dial tone；...

  • Page 13: Answering A Call

    • If you make a mistake while dialing, press C button to erase digits. Answering a Call You can answer a call by simply lifting the handset, or you can use other options if they are available on SayHi ES310. If you want to... Then...

  • Page 14: Ending A Call

    ES310 IPPhone Ending a Call To end a call, hang up. Here are some more details. If you want to... Then... Hang up while using the --Return the handset to its cradle, Handset -or press Hang up while using the...

  • Page 15: Transferring Calls

    ES310 IPPhone Tips • Engaging the Hold feature typically generates music or a beeping tone. • A held call is indicated by the Blue and flashing Line button. Transferring Calls Transfer redirects a connected call. The target is the number to which you want to transfer the call.

  • Page 16: Do Not Disturb

    ES310 IPPhone Do Not Disturb You can use the Do Not Disturb(DND) feature to block incoming calls on your phone with a busy tone（Can also be set to their voice mail or other extension numbers, etc.). If you want to...
  • Page 17 ES310 IPPhone establish a conference --1) when one phone line is holding on and the other line is busy; with held line --2) Press CONFERENCE button, -or Press Soft key --3) press the held line's programmable button, the 3-way Conference...

  • Page 18: Advanced Call Handling

    --1) Press MENU or OK button > “Function setting” > “Hot line keys”; Set up Speed Dials on your phone --2) You can configure twelve speed dial numbers on the SayHi ES310 IP Phone; --3) Press OK button or to set and modify:...
  • Page 19 ES310 IPPhone --3) Select “Add contact”, press OK button or --4) Use the navigation keys to select content, press OK button or to set and modify: -Name: set the name of contact, -NO.1-5: you can set up 5 contacts‟ numbers, -Group: the contacts be divided into different user‟s groups...
  • Page 20 ES310 IPPhone -or press Directories button > “Phone book”; --2) Press soft key； --3) Select the “Delete group” or OK button or ； --4) Select a group you want to delete, press OK button or View/Edit Contacts --1) Press soft key, -or press MENU button >...

  • Page 21: Using Call Logs

    --2) If you want to delete an entire call record list, you have to select this record list from the logs and press Tips • Each call log store up to 20 entries on SayHi ES310 IP phone. www.escene.hk Escene Communication...

  • Page 22: Keypad Instruction

    SIP Account Settings SayHi ES310 series IP phone make calls based on sip accounts, SayHi ES310 series IP phones can support 2 independent SIP account, each account can be configured to different SIP server. If you want to…...

  • Page 23: Network Setting

    ES310 IPPhone number) , -Authen usr: the Authenticated users matched with the SIP server. （The default With the same account) -user pwd*: the user password matched with the SIP server -Description: description of this account, -SIP1*: the primary SIP server, By default all calls through the...

  • Page 24: Customizing Rings And Volume

    ES310 IPPhone -GW: enter appropriate gateway - DNS1: enter IP address of the primary DNS server - DNS2: enter IP address of the secondary DNS server -Web port: the default Web port is 80,if you change it(for example change it to 88),you must use IP and Web port to login the web page (for example http://192.168.0.200:88).It will take effect on next reboot.

  • Page 25: Web Settings

    ES310 IPPhone 7. Web Settings We can configure IP Phone more handy through web setting. Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. Enter it (for example http://192.168.0.200)

  • Page 26: Hotline

    You can use a Hotline to speed dialing and BLF. You can set a hotline as follow: Click “Hotline”, set parameters in the following table: Hotline Key n ES310 IP phone supports 12 keys. Mode Two modes： --Speed Dial: Enable speed dialing in this key;...

  • Page 27: Codec Selection

    ES310 IPPhone Codec Selection The IP phone supports the following voice codecs: G.722, G.711A, G.711U, G.723, and G.729A. You can enable/disable the desired codecs via Web interface. Please contact your system administrator for more details about the codecs. To enable/disable the codecs: Choose Audio->...

  • Page 28: Contact

    Of course, you can control the voice bulk in this choose. Contact You can add, edit and delete contact in a phone book on web page of ES310. 1) Click “Contact” > “Phone book”, If you want to add a contact, you just ought to click...
  • Page 29 ES310 IPPhone Phone book Serial number Serial number of a contact Description Description of a contact Name Name of a contact Phone n You can add 5 different phone number for every contact Group You can assign a contact to a specific group. If there isn‟t any group set on the phone, the group is None by default.

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