Escene SayHi ES330 User Manual
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Escene SayHi ES330 User Manual

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  • Page 1 Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! ES33 0 IP PHONE User Manual www.escene.hk Escene Communication...

  • Page 2: Table Of Contents

    SIP Account......................30 SIP Account......................30 SIP Account......................30 Programmable Keys ....................32 Expansion Module ..................... 32 Audio ........................33 PhoneBook ....................... 34 Group ....................... 34 Contact ......................35 BanList ......................36 Enterprise Phonebook ..................36 Advance........................37 www.escene.hk Escene Communication...
  • Page 3 PasswordPhone Maintenance ..................42 Log........................42 Default Setting ....................43 Auto Provision ....................43 FTP Upgrade...................... 45 TFTP Upgrade ....................46 HTTP Upgrade ....................47 Reboot ......................47 Phone Status ......................48 About........................49 Appendix£º ......................50 www.escene.hk Escene Communication...

  • Page 4: Getting Started

    V olume adjust, Hands-free, Mute, Headset, Message, Menu, Directory, Service, Hold, Redial, Conference, Transfer VoIP Protocol SIP 2.0 Network HTTP, BOOTP, TFTP, *IEEE 802.1Q, *IEEE 802.1X Protocol Codec G.723.1, G.729 A, G.711 A/U, G.722 TOS, Jiffer Buffer, VAD, CNG, G.168 (32ms) www.escene.hk Escene Communication...
  • Page 5 Media encryption Application *Public phone directory Private phone directory *PnP (Plug & Play) Power Supply Power adapter: AC 100-240V input and DC 12V/1A output PoE (IEEE 802.af) Storage Temperature: 0¡æ -60¡æ Specification Operating Humidity: 10%-90% Size 254mm*205mm*87mm www.escene.hk Escene Communication...

  • Page 6: Connecting Your Phone

    Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 2.Connecting Your Phone Your system administrator will likely connect your new SayHi ES330 IP Phone to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your phone.
  • Page 7 5) If you want to connect a ESM (Expansion Module), you could connect it (any interface) to the EXT interface on the phone with a RJ-45 cable (a straight-through cable), and the second ESM can be connected to the first one too. It supports 6 ESMs. www.escene.hk Escene Communication...

  • Page 8: Phone Overview

    Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! 3.Phone overview Understanding Buttons and Hardware From figure 3.1 to figure 3.2, you can understand buttons and hardware about SayHi ES330. Figure 3.1 Buttons and Hardware of SayHi ES330 Buttons Description Headset button: Toggles the headset on or off.
  • Page 9 Yellow-green, steady: Remote line is idle. The order of the hot keys : On the left top to bottom: 1, 2, 3, 4, 5, 6£» On the right top to bottom: 7, 8, 9, 10, 11, 12; www.escene.hk Escene Communication...
  • Page 10 160*32 pixels , grayscale LCD with background light. Red flashing: There are incoming call£» Light strip Red, steady: Missed Calls, or phone busy; Hands-free Sounds input when hands-free microphone Figure 3.2 Interfaces of SayHi ES330 ¡ð ¡ð ¡ð ¡ð ¡ð ¡ð...

  • Page 11: Understanding Phone Screen Features

    LAN port Connect to a LAN interconnecting device PC port Connect to a local PC Understanding Phone Screen Features This is what your main phone screen might look like: Figure 3.3 LCD of SayHi ES330 ¡ð ¡ð ¡ð ¡ð ¡ð...

  • Page 12: Basic Call Handling

    Note: The bold type of the following text and following a “ button” in table signifies the phone's button (for example, OK button), and the signifies softkey. Placing a Call Here are some easy ways to place a call on SayHi ES330 IP Phone: If you want to... Then... --1) You can hear the dial tone£»...

  • Page 13: Answering A Call

    • If you make a mistake while dialing, press C button to erase digits. Answering a Call You can answer a call by simply lifting the handset, or you can use other options if they are available on SayHi ES330. If you want to... Then...

  • Page 14: Ending A Call

    You can hold and resume calls. You can take a call in one line at anytime, and the other lines would be hold. As a result of that, you can switch different calling line on our phone. If you want to... Then... www.escene.hk Escene Communication...

  • Page 15: Transferring Calls

    --2) Press without talking to the --3) Enter number; transfer recipient --4) Press “ #” £¨ default) (Blind transfer) -or press , then transfer the call; -or wait five seconds(default)then transfer the call www.escene.hk Escene Communication...

  • Page 16: Using Mute

    “ Enable” Disable DND --Global DND enabled, press to disable global DND; --Line DND enabled, press twice -or press MENU or OK button > “ Function setting” > “ DND” >(select line) “ Disable” www.escene.hk Escene Communication...

  • Page 17: 3-Way Conference

    --1) when one phone line is holding on and the other line is busy; with held line --2) Press CONFERENCE button, -or Press Soft key --3) press the held line's programmable button, the 3-way Conference establish will www.escene.hk Escene Communication...

  • Page 18: Advanced Call Handling

    Set up Speed Dials --1) Press MENU or OK button > “ Function setting” > “ Hot line keys” ; on your phone --2) You can configure twelve speed dial numbers on the SayHi ES330 IP Phone; --3) Press OK button or...
  • Page 19 --3) Select the “ add group” then press OK button or --4) Use the navigation keys to select content, press OK button or to set and modify: -Group name: name of the group -Description: description of the group --5) Press soft key to complete www.escene.hk Escene Communication...
  • Page 20 -or press Directories button > “ Phone book” ; --2) Select “ View ALL” , -or select a contact who are belong to different group; --3) Select the contact, press the OK button or (to edit the contact’ s information, press OK button or www.escene.hk Escene Communication...

  • Page 21: Using Call Logs

    --1) If you want to delete a call record, you have to select this record from the logs and press --2) If you want to delete an entire call record list, you have to select this record list from the logs and press www.escene.hk Escene Communication...
  • Page 22 Generated by Unregistered Batch DOC TO PDF Converter 2010.2.301.1358, please register! Tips • Each call log store up to 20 entries on SayHi ES330 IP phone. www.escene.hk Escene Communication...

  • Page 23: Keypad Instruction

    SIP Account Settings SayHi ES330 series IP phone make calls based on sip accounts, SayHi ES330 series IP phones can support 2 independent SIP account, each account can be configured to different SIP server. If you want to…...

  • Page 24: Network Setting

    --1) Choose “ System setting” > “ Advanced setting” £» --2) Enter the password required£¨ The default is empty) £» --3) Choose “ SIP” > “ Account sip” £» --4) Choose “ Enable account” > “ Disable ” £» --5) Press soft key Network Setting www.escene.hk Escene Communication...

  • Page 25: Customizing Rings And Volume

    --2) Press navigation to choose ring tone£» --3) Press softkey Choose a ring tone to play a sample of it. Press softkey to Stop Playing Press OK or softkey to set the ring tone, Press softkey to cancel www.escene.hk Escene Communication...
  • Page 26 -Ring volume: Phone call ring volume, -Handset volume: Handle output volume, -Handset mic volume: Handle input volume, -Speaker volume: Hands-free speaker output volume, -Speaker mic volume: Hands-free input volume, -Headset volume: Headphone output volume, -Headset mic volume: Headset microphone input volume www.escene.hk Escene Communication...

  • Page 27: Web Settings

    IP address of IP phone. Enter it (for example http://192.168.0.200) into the address bar of web browser. The default l o gin name and password are both “ root” . Config Guide You can finish the base configuration step-by-step by this guide. www.escene.hk Escene Communication...
  • Page 28 ES330 IPPhone When press ‘ next’ ,you can configure the Network parameters for the phone,You can chose other option,such as static IP or PPPoE. After config the network parameter,press next,then you can config sip account for the phone. www.escene.hk Escene Communication...

  • Page 29: Network

    Press Finish,the base configuration of the phone is complete,now you can use the phone to call with sip. Network You can config the network parameters for the phone on the web page. Choose network,you will find the following parameters: www.escene.hk Escene Communication...

  • Page 30: Sisip Acp Account

    2003),you must use IP and Telnet port to login the manage page (for example telnet 192.168.0.200:2003).It will take effect on next reboot. SIP Account The phone attempts to register to the SIP server using the account/registrar data provided by the automatic or manual initialization www.escene.hk Escene Communication...
  • Page 31 It is a password provide by SIP Server SIP Server Server for registration, provided by administrator Register Expire Time IP phone automatically registered every time Amount Of Line The line key of account used,default is 2 Account Used www.escene.hk Escene Communication...

  • Page 32: Programmable Keys

    Expansion module is extended Hotline function; you can believe it support more hotline by using Expansion module. You can refer to 2.Connecting Your Phone about connecting of Expansion module. After connecting Expansion module to a phone, you can install it as follow: www.escene.hk Escene Communication...

  • Page 33: Audio

    DS3xx_E/DS3xx_PE. Audio The IP phone supports the following voic e codecs: G.722, G.711A, G.711U, G.723, and G.729A. You can enable/disable the desired codecs via Web interface. Please contact your system administrator for more details about the codecs. www.escene.hk Escene Communication...

  • Page 34: Phonebook

    2) Use the navigation keys to highlight the desired one in the Enabled/Disable Codecs list, and press to move to the other list. 3) Choose Submit to save the change. Of course, you can control the voice bulk in this choose. PhoneBook Group www.escene.hk Escene Communication...

  • Page 35: Contact

    , if you want to delete all Contacts, you just ought to click ’ Delete All Contact’ . 2) When you add a Contact or edit an existed Contact, you can set several parameters as follow: Contact Serial Number Serial number of a contact www.escene.hk Escene Communication...

  • Page 36: Banlist

    The number2 phone number of a ban contact Office Number The number3 phone number of a ban contact Account Select a SIP account relating this ban contact, that is the ban contact can’ t dial to this SIP account. Enterprise Phonebook www.escene.hk Escene Communication...

  • Page 37: Advance

    If the sip server no add some function to hold this option ,this option can be userd. Advance Phone Setting You can use phone setting to set the time,qos,port Mirroring for the phone. www.escene.hk Escene Communication...
  • Page 38 This used to manual set time for the phone The qos priority,support diff-serv and precedence Network Packet When select on,then you can capture the phone’ s packet use notebook Mirroring which connect to pc port of the phone www.escene.hk Escene Communication...

  • Page 39: Vlan Setting

    The vlan you want the phone or pc to join VPN Setting IF you need to serup a VPN Setting, you shoule fill below options. When used VPN Setting option,you can set several parameters as follow: VLAN Setting www.escene.hk Escene Communication...

  • Page 40: Dial Plan Setting

    VPN User Name VPN iser's name VPN User Name A password be userd foe authentication Dial Plan setting If you want to setup a dial plan, you can click "Dial Plan". Click "add rule" to entry this interface. www.escene.hk Escene Communication...

  • Page 41: Global Sip

    (Note: When you want to add code and delete at the same time, you can add code first, after that base on the number you add, decide the position and length of the delete code.) Global SIP You also can setup the SIP server on Global SIP. ial Plan www.escene.hk Escene Communication...

  • Page 42: Passwordphone Maintenance

    ES330 IPPhone PasswordPhone Maintenance If you need to catch a debuging Level, you need setup on this interface. You can change the password used to login phone GUI in Password option. www.escene.hk Escene Communication...

  • Page 43: Default Setting

    .the detail information about auto provision you can see the appendix. www.escene.hk Escene Communication...
  • Page 44 Software Auto Download This used to auto download kernel from server Kernel Auto Download This used to auto download config file from server Config File Broadsoft This used to compatible the broadsoft format’ s config file Compatiblity www.escene.hk Escene Communication...

  • Page 45: Ftp Upgrade

    You can upgrade the software,kernel and configure file for the phone use ftp. When use ftp upgrade, you can set several parameters as follow: FTP Upgrade Server IP The ip address of the ftp server Filename The name of the file want to download from ftp server www.escene.hk Escene Communication...

  • Page 46: Tftp Upgrade

    You can used update/backup to update/backup the configure file of the phone Phone Book You can used update/backup to update/backup the phonebook of the phone EXT Module You can used update/backup to update/backup the expansion of the phone www.escene.hk Escene Communication...

  • Page 47: Http Upgrade

    Phone Book You can used upload/download to upload/download the phonebook of the phone EXT Module You can used update/backup to update/backup the expansion of the phone Reboot You can use reboot option to reboot the phone. www.escene.hk Escene Communication...

  • Page 48: Phone Status

    ES330 IPPhone When you press ‘ Reboot’ ,the phone will reboot. Phone Status You can see the currently status of the phone when use Phone Status option. www.escene.hk Escene Communication...

  • Page 49: About

    Attention: On this interface ,you can see the software and kernel which we used for test and this user_manual is written base on this software and kernel. This software version is V2.1.8.4-1570 This kernel version is v2.2.3 www.escene.hk Escene Communication...

  • Page 50: Appendix£º

    K00400.cfg: for ES410 and DS412; K00300.cfg: for ES310 and DS312; K00200.cfg: for ES210 and DS212. 2. Open the notepad file “ K000X00.cfg” and write the new kernel name in it, for example, K_uImage_600.bin_version2.1.6: for ES620, ES610 and DS622; www.escene.hk Escene Communication...
  • Page 51 (You can see the following chapter to see how to download a configuration file from Escene IP hone) and modify by yourself. If the IP phone’ s MAC address is 00:11:22:33:44:55, the normal configuration file of it should be 001122334455.xml.

  • Page 52: Automatic Provisioning Using Dhcp Option

    *You can’ t rename the file on the provisioning server. The file name is fixed to Account1_Extern.xml.(Account1 is the first account you register) Phonebook on TFTP/HTTP/HTTPS/FTP Server Escene IP phone supports Enterprise Phonebook and Personal Phonebook. Enterprise Phonebook: Enterprise Phonebook is used for all staffs in your office. All phones will download a common phonebook for all staffs.
  • Page 53 1. Input the IP Phone’ s IP Address in browser; 2. Enter user and password with “ root” then open the web page; 3. Click “ Phone Maintenance” and select “ Auto Provision” ; 4. select like as follows: www.escene.hk Escene Communication...
  • Page 54 TFTP://192.168.0.201(192.168.0.201 is the default Server IP address) HTTP: HTTP://192.168.0.201 HTTPS: HTTPS://192.168.0.201 FTP: FTP://192.168.0.201 Username: the user to login FTP/HTTP/HTTPS server Password: the password of the user using to login FTP/HTTP/HTTPS server *Username and password are available in FTP/HTTP/HTTPS only (unavailable in TFTP). www.escene.hk Escene Communication...
  • Page 55 Auto Provision Frequency to 0 hours and the Auto Provision Time to 23:00. AES Encryption: AES encryption is used for all the setting files of your phone (include configuration file, Expansion file, Enterprise/Personal Phonebook etc. You just need to enable the www.escene.hk Escene Communication...
  • Page 56 AES Encryption function and input the AES Key matching the one on your server on. ---------------------------------------------------------------------------------------------------------------------- Address: Floor 4,Building C,Yuean Industrial Park,Huangcun Road No.51,Tianhe District,Guangzhou,China. Postal Code: 510660 Tel: (+86)20-28096798 Fax: (+86)20-28096786 http://www.escene.hk Technical Support: E-mail: support@escene.cn www.escene.hk Escene Communication...

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