Escene Sayhi ES220 User Manual
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Escene Sayhi ES220 User Manual

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ES220 IP Phone
User Manual
（firmware:v1.0.2.9-777）
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www.escene.cn/en
Escene Communication

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  • Page 1 ES220 IP Phone User Manual （firmware:v1.0.2.9-777） www.escene.cn/en Escene Communication...

  • Page 2: Table Of Contents

    Modify password ........................16 Language setting ........................17 Customizing Rings and Volume....................17 View status..........................18 Diagnose ..........................18 7. Web Settings..........................19 Config Guide...........................19 Network ..........................21 SIP Account ..........................22 Audio ............................23 PhoneBook..........................24 Group ..........................24 Contact ..........................25 LDAP ..........................25 BanList..........................26 Enterprise Phonebook .....................27 Advanced ..........................27 www.escene.cn/en Escene Communication...
  • Page 3 VLAN Setting .........................29 VPN Setting ........................30 Dial Plan setting......................30 Global SIP........................32 Phone Maintenance.........................32 Log ..........................32 Default Setting ........................33 Auto Provision ........................34 FTP Upgrade ........................35 TFTP Upgrade.........................36 HTTP Upgrade ........................37 Reboot ..........................38 Phone Status..........................39 System Info..........................40 About ............................40 Appendix：..........................42 www.escene.cn/en Escene Communication...

  • Page 4: Getting Started

    ES220 IP Phone 1. Getting Started About ES220P is a popular type IP Phone in Sayhi phones series, with modern design, functional, practical and voice clarity characteristics. It accomplished the powerful telephony features by cooperating with the communications platform, such as call transfer, hotline, multi-party conferences, voice mail, interruption-free, etc.
  • Page 5 ES220 IP Phone Codec G.723.1 (5.3K 6.4K b/s)、G.729 A (8Kb/s)、G.711 A/U (64Kb/s), G.722 TOS, Jiffer Buffer, VAD, CNG, G.168 (32ms) 2*RJ45 10/100M Ethernet interfaces(LAN/PC) Network IP Assignment: Static IP 、DHCP、PPOE VPN(L2TP、SSL_VPN) DNS Clients (Primary and Secondary) HD Voice: HD Codec/Handset/Speaker(Full-duplex)

  • Page 6: Connecting Your Phone

    3) The phone must work together with power adapter without POE support. 4) If you want connect your computer into LAN at the same time, please connect your computer to PC interface of the phone with a RJ45 cable. Figure2.1 Interfaces of SayHi ES220 www.escene.hk Escene Communication...

  • Page 7: Phone Overview

    ES220 IP Phone 3. Phone overview Understanding Buttons and Hardware You can identify buttons and hardware on your SayHi ES220 from figure 3.1. Figure 3.1 SayHi ES220 ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...
  • Page 8 ES220 IP Phone Line 2 When you use this line ,the light is red Basic Call Handling: press “#” send out a call by default. 0-9，*，# Navigation Allows you to scroll through menus and highlight items. When the button phone is on-hook, it becomes a shortcut key as follow: “Up”: Adjust ring volume，operate with the “down”...

  • Page 9: Understanding Phone Screen Features

    ES220 IP Phone Understanding Phone Screen Features This is what your main phone screen might look like: Figure 3.3 SayHi ES220 Phone LCD ○ ② Screen displays Functions Line status Show the phone line status: : Disconnect into network. : Only Peer-to-Peer call.

  • Page 10: Basic Call Handling

    Note: The bold type of the following text in table signifies the phone's button. Placing a Call Here are some easy ways to place a call on SayHi ES220 IP Phone: If you want to... Then…...

  • Page 11: Answering A Call

    • If you make a mistake while dialing, press C button to erase digits. Answering a Call You can answer a call by simply lifting the handset, or you can use other options if they are available on SayHi ES220. If you want to... Then...

  • Page 12: Using Hold And Resume (Switch Calling Line)

    ES220 IP Phone speakerphone --Press Handset button, （Do not keep the headset mode) Hang up while using the Headset Using Hold and Resume (Switch Calling Line) You can hold and resume calls. If you want to... Then... Put a call on hold...

  • Page 13: Do Not Disturb

    ES220 IP Phone function Toggle Mute off Press C button, then the mute off Do Not Disturb You can use the Do Not Disturb(DND) feature to block incoming calls on your phone with a busy tone（Can also be set to their voice mail or other extension numbers, etc.).

  • Page 14: Advanced Call Handling

    However, it only can configure the phone book on web page in SayHi ES220. For details, you can refer to 7.Web Settings. However, you can dial from Phone Book on the phone after setting phone book on web page.
  • Page 15 ES220 IP Phone --5) Press “Save”to complete --6) Press “Delete” to cancel your input. Modify group --1) Press OK button > “Phone book” --2) Select “Personal phone book”>“Modify” --3) Select “Modify Group”, press OK button --4) Select the group you want to modify, press the OK button to set and modify --5) Press “OK”...

  • Page 16: Using Call Logs

    --)You can delete the information, Select “Delete all” Please refer to the previous part 4.Basic call handing – Placing a call. Dial from a call log Tips • Each call log store up to 20 entries on SayHi ES220 IP phone. www.escene.cn Escene Communications...

  • Page 17: Keypad Instruction

    • When you want to type “.” in setting IP address with keypad, you can press * button. SIP Account Settings SayHi ES220 series IP phone make calls based on sip accounts, sayHi ES220 series IP phones can support 2 independent SIP account, Each account can be configured to different SIP server.

  • Page 18: Network Setting

    ES220 IP Phone -SIP2: the secondary SIP , When the primary server is unavailable ,use the SIP server -Refresh time: Registration refresh interval, the minimum value is 20 The default value is 3600. -Con type :UDP or TCP, usually select UDP -Amount of used line :the account use one line or two lines.

  • Page 19: Pc Port

    ES220 IP Phone change it to 88),you must use IP and Web port to login the web page (for example http://192.168.0.200:88).It will take effect on next reboot. -Telnet port: the default Telnet port is 23, if you change it (for example change it to 2003), you must use IP and Telnet port to login the manage page (for example telnet 192.168.0.200:2003).It will take effect...

  • Page 20: Language Setting

    ES220 IP Phone empty) ； --3) Select “Modify password”, you can change the “Advanced password”. Language setting ES220 support multiple language to choose ,such as :Chinese 、 English、 Russian、 French、 Polish、 Spanlish、Portuguese。 If you want to… Then… Change the language to English --1) Select “System setting”...

  • Page 21: View Status

    ES220 IP Phone -Headset mic volume: Headset microphone input volume View status If you want to ..Then..Network You can see the network detail information of the phone Lines You can see the SIP account software It include phone Mode、 software version、 kernel version、Upgrade date、Running time...

  • Page 22: Web Settings

    ES220 IPPhone 7. Web Settings We can configure IP Phone more handy through web setting. Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. Enter it (for example http://192.168.0.200)
  • Page 23 ES220 IPPhone After configure the network parameter, press next, then you can configure sip account for the phone. Press Finish, the base configuration of the phone is complete, now you can use the phone to call with sip. www.escene.hk Escene Communication...

  • Page 24: Network

    ES220 IPPhone Network You can config the network parameters for the phone on the web page. Choose network, you will find the following parameters: Field Description DHCP Config the phone get ip info from DHCP server IP Address Config the ip manual for phone...

  • Page 25: Sip Account

    ES220 IPPhone HTTP Port The default web port is 80,if you change it(for example change it to88), You must use IP and Web port to login the web page(for example http://192.168.0.200:88). It will take effect on next reboot. Telnet Port...

  • Page 26: Audio

    ES220 IPPhone Account Mode You can choose VOIP Display Name It is showed as Caller ID when making a phone call Username It is a username provide by SIP Server Authenticate Name It is authenticated ID for authentication Password It is a password provide by SIP Server...

  • Page 27: Phonebook

    ES220 IPPhone 2) Choose “Output volume”, you can modify “Handset Volume, SpeakerPhone Volume, Headset volume” 3)Choose “Input Volume ”,you can modify “ Handset Mic Volume, SpeakerPhone Mic Volume, Headset Mic Volume” 4)Choose ”Voice codec” you can modify “payload Length”, normally is 20ms.

  • Page 28: Contact

    ES220 IPPhone Contact You can add, edit and delete contact in a phone book on web page of ES210. The phonebook can storage 300 contact entry. 1) Click “PhoneBook” > “Contact”, If you want to add a Group, you just ought to click ‘Add Contact’.

  • Page 29: Banlist

    ES220 IPPhone BanList You can add, edit and delete banlist in a phone book on web page of ES220.. 1) Click “PhoneBook” > “BanList”, If you want to add a BanList, you just ought to click ‘Add BanList’. You can edit an existed BanList by click...

  • Page 30: Enterprise Phonebook

    ES220 IPPhone Description Description of a BanList First Name The First Name of a ban contact Last Name The Last Name of a ban contact Mobile Number The number1 phone number of a ban contact Home Number The number2 phone number of a ban contact...
  • Page 31 ES220 IPPhone www.escene.hk Escene Communication...

  • Page 32: Vlan Setting

    ES220 IPPhone When used Phone Setting option, you can set several parameters as follow: Phone Setting DTMF The DTMF transmitted mode,include RFC 2833,Inband,SIP Info BackLight The backlight of the phone LCD Set Time Mode The mode of set time for phone,include SNTP/SIP Server/Manual...

  • Page 33: Vpn Setting

    ES220 IPPhone VPN Setting IF you need to setup a VPN Setting, you should fill below options. When used VPN Setting option, you can set several parameters as follow: VLAN Setting Enable VPN You can enable/disable VPN for phone and pc...
  • Page 34 ES220 IPPhone Click "add rule" to entry this interface. Dial Plan Setting Dial Plan ID The ip of a phone which you want to call prefix The number which you need to press actually if you want to call the...

  • Page 35: Global Sip

    ES220 IPPhone Global SIP You also can setup the SIP server on Global SIP. If you set SIP server in global SIP ,then you don’t need to set SIP server in account SIP. Phone Maintenance If you need to catch a debuging Level log, you need setup on this interface.

  • Page 36: Default Setting

    ES220 IPPhone You can change the password used to login phone GUI in Password option. In Password option, you can set several parameters as follow: Password Username The login username of the web page Old Password The old password used to login of the web page...

  • Page 37: Auto Provision

    ES220 IPPhone Press the ‘Reset to Factory Setting’ option,the phone will load to factory default setting on next reboot. Auto Provision When you open the auto provision function, the phone will auto provision if the phone detect a higher sofrwre or kernel which are put on the software server. The detail information about auto provision you can see the appendix.

  • Page 38: Ftp Upgrade

    ES220 IPPhone When use auto provision, you can set several parameters as follow: Auto Provision Auto Provision You can enable/disable auto provision by select on/off Protocol The protocol use for auto provision,it include tftp/http/ftp Software Server The server address of the auto provision...

  • Page 39: Tftp Upgrade

    ES220 IPPhone When use ftp upgrade, you can set several parameters as follow: FTP Upgrade Server IP The ip address of the ftp server Filename The name of the file want to download from ftp server Username The username provide by ftp server...

  • Page 40: Http Upgrade

    ES220 IPPhone When use tftp upgrade, you can set several parameters as follow: TFTP Upgrade Server IP The ip address of the tftp server Filename The name of the file want to download from ftp server Software Upgrade Used to upgrade the software of the phone...

  • Page 41: Reboot

    ES220 IPPhone When use http upgrade, you can set several parameters as follow: HTTP Upgrade Select a File Browse the software/kernel/config file you want to upgrade from http Software Upgrade Used to upgrade the software of the phone Kernel Upgrade...

  • Page 42: Phone Status

    ES220 IPPhone When you press ‘Reboot’,the phone will reboot. Phone Status You can see the currently status of the phone when use Phone Status option. www.escene.hk Escene Communication...

  • Page 43: System Info

    ES220 IPPhone System Info You can see the system information when used System Info option. Attention: On this interface ,you can see the software and kernel which we used for test and this user_manual is written base on this software and kernel.
  • Page 44 ES220 IPPhone www.escene.hk Escene Communication...

  • Page 45: Appendix

    ES220 IPPhone Appendix： Auto Provision Pre-configuration on TFTP/HTTP/HTTPS/FTP Server When the software or kernel auto-provision is enabled and want to run, IP Phone will check the software and kernel version at first, so we need make some pre-configuration on the provisioning server.
  • Page 46 (You can see the following chapter to see how to download a configuration file from Escene IP hone) and modify by yourself. If the IP phone’s MAC address is 00:11:22:33:44:55, the normal configuration file of it should be 001122334455.xml.

  • Page 47: Automatic Provisioning Using Dhcp Option

    *You can’t rename the file on the provisioning server. The file name is fixed to Account1_Extern.xml.(Account1 is the first account you register) Phonebook on TFTP/HTTP/HTTPS/FTP Server Escene IP phone supports Enterprise Phonebook and Personal Phonebook. Enterprise Phonebook: Enterprise Phonebook is used for all staffs in your office. All phones will download a common phonebook for all staffs.
  • Page 48 ES220 IPPhone 1. Start up the “DHCP Management Console”; 2. Expand the DHCP scope which will contain the phones 3. Right-click on the “Scope Options” node 4. Select “Configure Options” 5. In the “General” tab, scroll down the list of options and identify the option labeled “066 Boot Server Host Name”...
  • Page 49 ES220 IPPhone It supports three protocols in Auto-Provision:TFTP,HTTP and FTP. The format with provisioning server URL is: TFTP: TFTP://192.168.0.201(192.168.0.201 is the default Server IP address) HTTP: HTTP://192.168.0.201 HTTPS: HTTPS://192.168.0.201 FTP: FTP://192.168.0.201 Username: the user to login FTP/HTTP/HTTPS server Password: the password of the user using to login FTP/HTTP/HTTPS server *Username and password are available in FTP/HTTP/HTTPS only (unavailable in TFTP).
  • Page 50 ES220 IPPhone Auto Download Software: Download software from server and upgrade it automatically. Auto Download Kernel: Download kernel from server and upgrade it automatically. Auto Download Config File: Download configuration file from server and update it automatically. BroadsoftCompatibility: If you select this function, you need to put two configuration files (with Broadsoft format) on the provisioning server.
  • Page 51 ES220 IPPhone function and input the AES Key matching the one on your server on. 1. Overview LDAP stands for Lightweight Directory Access Protocol which is a client-server protocol for accessing a directory service. LDAP lets you locate organizations, individuals, and other...
  • Page 52 Office phone number 3.2Attributes on Escene Configured Page 3.2.1 LDAP Name Filter Description: LDAP name filter is the search criteria for name look ups. The format of the search filter is compliant to the standard string representations of LDAP search filters (RFC 2254). The name prefix for search entered by the user is represented by the “%”...
  • Page 53 ES220 IPPhone ￠ (!(cn=%s)) Returns all LDAP records which “do not” have the “cn” field starting with the entered prefix. 3.2.2 LDAP Number Filter Description: LDAP number filter is the search criteria for number look ups. The format of the search filter is compliant to the standard string representations of LDAP search filters (RFC 2254).
  • Page 54 LDAP search results. This setting compresses the search results, as the server only returns the attributes which are requested by the Escene phone. The setting allows the user to configure multiple space separated name attributes.
  • Page 55 ES220 IPPhone regarding which name attributes are to be configured. Valid Values: Space separated name attributes, see examples below. Default Value: <blank> Examples: ￠ cn sn displayName Requires “cn”, “sn” and “displayName” fields for each LDAP record. ￠ givenName Requires “givenName” field for each LDAP record.
  • Page 56 ES220 IPPhone 3.2.13 LDAP Lookup for Incoming Call Description: This setting can be used to enable calling line identification using LDAP. When the setting is turned “Enable”, the phone performs an LDAP number search for the incoming number and displays the name of the calling party accordingly.

  • Page 57: Ldap Server Installation

    Search Delay(ms)(0~2000): 0 LDAP Lookup for Incoming Call: Enabled LDAP Sorting Results: Enabled LDAP Lookup for PreDial/Dial: Enabled 4. Configuration on Escene Phone 5. LDAP Server Installation 5.1Install OpenLDAP Server on Windows 2003 System Install “openldap-2.2.29-db-4.3.29-openssl-0.9.8a-win32_Setup.exe” according to default prompt,please remember the install path for next steps.
  • Page 58 ES220 IPPhone 2. Please remember the install path. E.g. C:\Program Files\OpenLDAP. www.escene.hk Escene Communication...
  • Page 59 ES220 IPPhone 3. Choose the [Full installation] mode as picture. www.escene.hk Escene Communication...
  • Page 60 ES220 IPPhone www.escene.hk Escene Communication...
  • Page 61 ES220 IPPhone 5.2Configure OpenLDAP Server 5.2.1 Configure slapd.conf file 1. Add “schema” in slapd.conf file Access to the install path (for example,C:\Program Files\OpenLDAP),open the file names slapd.conf,find the command include ./schema/core.schema Add the other commands like: include ./schema/cosine.schema include ./schema/inetorgperson.schema include ./schema/corba.schema...
  • Page 62 If run the server successfully,you can find the command of “slapd starting” NOTE: Please do not close this window to make sure the LDAP Server keep running. 5.2.3 Add contact Create a plain text named “escene.ldif” in install path. Then put the content like following: dc=escene,dc=cn objectClass:...
  • Page 63 ES220 IPPhone Escene Organization cn=Manager,dc=escene,dc=cn objectClass: organizationalRole Manager description: Escene Address Book Administrator Cmd to execute command “ldapadd -xv –D “cn=Manager,dc=escene,dc=cn” –W –f escene.ldif”. Input the password you set,here is escene. www.escene.hk Escene Communication...
  • Page 64 ES220 IPPhone Install LDAP Client tool in Windows System 6.1 Install LDAPExploreTool2 Install the LDAPExploreTool2 according to the prompt. 6.2 Create the Configurations in LDAPExploreTool2 1. Run the LDAPExploreTool2,access to File→Configurations. 2. Create the New Configuration a. Fill in a name in Configuration option www.escene.hk...
  • Page 65 ES220 IPPhone b. Input the server address on Server option. www.escene.hk Escene Communication...
  • Page 66 Test OK. NOTE: Server name or IP\Server port\Version settings are relate with the settings on escene phone. d. Configure the “cn=Manager,dc=escene,dc=cn” on User DN,and tick the Store password for protect your settings,enter the password which you configure on the server. www.escene.hk...
  • Page 67 ES220 IPPhone The Base DN will auto-configure if you press the [Guess value]. After the settings above,you can press [Test connection] to test your settings,if it prompt warning message,please re-try the steps above again,we can continue the next steps if the test is passed.
  • Page 68 ES220 IPPhone action to add the contacts. 6.3 Add the Entry 1.Please right click the action to add the contacts. 2.Create new entry. Parent DN: This setting will automatic generation according the Configuration setting. Entry RDN: The format is cn=XXX Object Class(from schema): Select the structure class which entry belongs to, each structure class has its own must attributes and may attributes.
  • Page 69 ES220 IPPhone Please notice the note label on the picture above. After save the settings, you can find the new added entry at the left of the LDAP catalogue. 3.You can add more contact entries by these steps. www.escene.hk Escene Communication...
  • Page 70 ES220 IPPhone ---------------------------------------------------------------------------------------------------------------------- Address: Floor 4,Building C,Yuean Industrial Park,Huangcun Road No.51,Tianhe District,Guangzhou,China. Postal Code: 510660 Tel: (+86)20-28096798 Fax: (+86)20-28096786 http://www.escene.hk Technical Support: E-mail: support@escene.cn www.escene.hk Escene Communication...

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