Escene ES220 User Manual
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2xx Series IP Phone
User Manual
(firmware :V1.0.7.4)
Escene
Communication
Co.Ltd
Escene
Communication
Co.Ltd
www.escene.cn/en/
Escene Communication

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Summary of Contents for Escene ES220

  • Page 1 2xx Series IP Phone User Manual (firmware :V1.0.7.4) Escene Communication Co.Ltd Escene Communication Co.Ltd www.escene.cn/en/ Escene Communication...
  • Page 2: Table Of Contents

    WIFI Setting(only WS 220N has this item )................26 WIFI Status(only WS 220N has this item )................27 Network.............................27 Sip Account..........................31 Programmable Keys........................34 Audio............................35 Phone Book..........................36 Group..........................36 Contact..........................37 LDAP..........................38 BanList..........................39 Enterprise Phonebook....................... 40 Advance.............................40 www.escene.cn/en/ Escene Communication...
  • Page 3 HTTP Upgrade........................53 Reboot..........................54 Phone Status..........................55 System Info..........................55 About............................56 8.Appendix:............................ 57 Auto Provision.......................... 57 1.Bulid TFTP/HTTP/HTTPS/FTP Server................ 57 2. Place the configure file/software/kernel in Server............57 3.Configure parameters in Auto Provision Web page............62 www.escene.cn/en/ Escene Communication...
  • Page 4: Getting Started

    Hands-free Headset Message Function Keys Menu Hold Redial Conference Transfer VoIP Protocol SIP 2.0 Network Protocol HTTP, BOOTP, FTP, TFTP, IEEE 802.1Q, *IEEE 802.1X Codec PCMA,PCMU, G.722 ,G.729 A,G.723.1(5.3Kb/s, 6.4Kb/s),iLBC TOS, Jiffer Buffer, VAD, CNG, G.168 (32ms) www.escene.cn/en/ Escene Communication...
  • Page 5 VPN, 802.1X, VLAN QoS(802.1pq), *LLDP TLS, MD5,AES, ROOT/USER Management Upgrade: HTTP/TFTP/FTP Auto-provision/TR069 Configurations: Phone/Http/Auto provision/TR069 Management Debug: Telnet/Phone/Web Keyboard Setting Power adapter:AC100~240V input and DC 5V/1A output Power Supply PoE(IEEE 802.af) DSPG Chipset Specification Storage Temperature: 0℃ ~ 60℃ www.escene.cn/en/ Escene Communication...
  • Page 6 2xx Series IP Phone Operating Humidity: 10%~90% Size:206mm*166mm*59mm Net weight: 1.07kg CE、 FCC、 RoHS、 Avaya、 Broadsoft、 Alcatel、 Yeastar、 Digium、 Metaswitch Certifications etc. Note: “*” Sign means function has not been published yet. www.escene.cn/en/ Escene Communication...
  • Page 7: Connecting Your Phone

    3) The phone must work together with power adapter without POE support. 4) If you want connect your computer into LAN at the same time, please connect your computer to PC interface of the phone with a RJ45 cable. Figure2.1 Interfaces of 2xx Series www.escene.hk Escene Communication...
  • Page 8: Phone Overview

    Headset button: Toggles the headset on or off. When the headset is on, the light is red MENU Menu button: Allows you to scroll through menus. 0-9,*,# Basic Call Handling: press “#” send out a call by default. www.escene.cn/en/ Escene Communication...
  • Page 9 Handset cord Connects between handset and phone. LCD screen 128*32 characters, grayscale LCD with background light. Light strip Red flashing: There are incoming call; Red, steady: Missed Calls, or phone busy; Hands-free Sounds input when hands-free microphone www.escene.cn/en/ Escene Communication...
  • Page 10: Understanding Phone Screen Features

    Show the phone line status: : Disconnect into network. : Only Peer-to-Peer call. : Network connected normal, but the line is not successfully registered. : Network is OK and the line is available. : Line is turned on DND. www.escene.cn/en/ Escene Communication...
  • Page 11: Basic Call Handling

    • You can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number, and then go off-hook by lifting the handset or pressing Headset or Speaker button. • If you make a mistake while dialing, press C button to erase digits. www.escene.cn/en/ Escene Communication...
  • Page 12: Answering A Call

    Hang up while using the -- Return the handset to its cradle Handset Hang up while using the -- Press Speaker button that is Red speakerphone Hang up while using the --Press Handset button, (Do not keep the headset mode) Headset www.escene.cn/en/ Escene Communication...
  • Page 13: Using Hold And Resume (Switch Calling Line)

    You can use the Do Not Disturb(DND) feature to block incoming calls on your phone with a busy tone(Can also be set to their voice mail or other extension numbers, etc.). If you want to... Then... Enable DND on a line --1) Press MENU or OK button > “Function setting” > “DND” > www.escene.cn/en/ Escene Communication...
  • Page 14: 3-Way Conference

    LCD will display status. Invite the third party --1) Press CONFERENCE button in an active call; into a conference in --2) Enter the third party number; a active call --3) After connected the third party, press CONFERENCE button again www.escene.cn/en/ Escene Communication...
  • Page 15: Advanced Call Handling

    -or press OK button > “Phone book”>“Personal phone book>View All”; --2) Select the “add group” then press OK button; --3) Use the navigation keys to select content, press OK button to set and modify: -Group name: name of the group www.escene.cn/en/ Escene Communications...
  • Page 16 --1) --1) Press DIR soft key, -or press MENU button > “Phone book” -or press OK button > “Phone book” --2)Select “LDAP”, press the OK button. --3)Select “Search name->name”, then input the name ,and press OK or Del. www.escene.cn/en/ Escene Communications...
  • Page 17: Using Call Logs

    --2) Use the navigation keys to view the call record information. Dial from a call log Please refer to the previous part 4.Basic call handing – Placing a call. Tips: Each call log store up to 20 entries on 2xx Series IP phone. www.escene.cn/en/ Escene Communications...
  • Page 18: Keypad Instruction

    -user pwd*: the user password matched with the SIP server -Description: description of this account, -SIP1*: the primary SIP server, By default all calls through the server, -SIP2: the secondary SIP , When the primary server is www.escene.cn/en/ Escene Communication...
  • Page 19: Network Setting

    -Telnet port: the default Telnet port is 23, if you change it (for example change it to 2003), you must use IP and Telnet port to login the manage page (for example telnet 192.168.0.200:2003).It will take effect on next reboot. www.escene.cn/en/ Escene Communication...
  • Page 20: Customizing Rings And Volume

    10.0.X.X/8 ;mode two : change the wifi IP 1.0.X.X/8 (it can prevent IP conflict) -Current site: the wifi which the phone use now and information -WPA/WPA2: select the encryption mode(AES/TKIP) -Site list: search site what you want to connect. www.escene.cn/en/ Escene Communication...
  • Page 21: View Status

    If you want to check the phone hardware function,Press MENU button > “diagnose” ,or press OK button > “diagnose”,you can check the phone item as below. If you want to ..Then ..Keys You can check the phone keys Press’OK’to start,press’C’to exit Lights Press’OK’to start,press’C’to exit www.escene.cn/en/ Escene Communication...
  • Page 22 2xx Series IP Phone Sound Press’OK’to start www.escene.cn/en/ Escene Communication...
  • Page 23: Web Settings

    The default login name and password are both “root”. As below is an example picture. Config Guide You can finish the base configuration step-by-step by this guide. When press ‘next’, you can configure the Network parameters for the phone, www.escene.cn/en/ Escene Communication...
  • Page 24 2xx Series IP Phone www.escene.cn/en/ Escene Communication...
  • Page 25 2xx Series IP Phone After config the network parameter, press next, then you can config sip account for the phone. Press Finish, the base configuration of the phone is complete, now you can use the phone to call with sip. www.escene.cn/en/ Escene Communication...
  • Page 26: Wifi Setting(Only Ws 220N Has This Item )

    Setting(only WS 220N has this item you can config the WIFI parameters for the phone on the web page. If you want to search the site, you can click the Choose anyone site and you will see, www.escene.cn/en/ Escene Communication...
  • Page 27: Wifi Status(Only Ws 220N Has This Item )

    2xx Series IP Phone WIFI Status(only WS 220N has this item You can know what the status of the WIFI from this function. Network You can config the network parameters for the phone on the web page. www.escene.cn/en/ Escene Communication...
  • Page 28 2xx Series IP Phone www.escene.cn/en/ Escene Communication...
  • Page 29 Config the gateway manual for phone PPPoE Use the PPPoE to connect the network. Username (pppoe) The pppoe username Password (pppoe) The pppoe password MTU (pppoe) The mtu for pppoe,default is 1500 DNS Setting Automatic Automatic to get the DNS. www.escene.cn/en/ Escene Communication...
  • Page 30 Paging Setting(NOTE: This feature priority is follow the serial number, one is highest than the others) Paging1 Enable/Disable Paging feature. Group IP and Port Group IP and Port with Paging. PC Port Normally choose Brigde,if you choose Router ,you need to input router IP address ,netmask. www.escene.cn/en/ Escene Communication...
  • Page 31: Sip Account

    2xx Series IP Phone Sip Account The phone attempts to register to the SIP server using the account/registrar data provided by the automatic or manual initialization. www.escene.cn/en/ Escene Communication...
  • Page 32 Outbound Proxy Server Put into the address with the outbound proxy server. Secondary Outbound When the main out bound server can't work, it also can use this secondary Proxy Server server. Poling Interval Time Of Poling Interval Time Of Registration, default is 32 s. Registration www.escene.cn/en/ Escene Communication...
  • Page 33 Security SIP Encryption Enable/Disable SIP encryption. RTP Encryption Enable/Disable RTP encryption. Encryption Algorithm The encryption algorithm at this time we only have RC4. Encryption Key The key with encryption. RTP Port Range The port range with RTP. www.escene.cn/en/ Escene Communication...
  • Page 34: Programmable Keys

    Soft Keys: Soft keys is the key with below display in the LCD. You can change it for your mind to the other features in many all kinds of status. NOTE: In this US Series, it just have two soft keys, so it only can work with one and two feature. www.escene.cn/en/ Escene Communication...
  • Page 35: Audio

    The IP phone supports the following voice codes: G.722, G.711A, G.711U, G.723, and G.729A. You can enable/disable the desired codes via Web interface. Please contact your system administrator for more details about the codes. To enable/disable the codes: Choose Audio-> Audio Codes www.escene.cn/en/ Escene Communication...
  • Page 36: Phone Book

    3) Choose Submit to save the change. Of course, you can control the voice bulk in this choose. Phone Book Group You can add, edit and delete group in a phone book on web page of 2xx SERIES. www.escene.cn/en/ Escene Communication...
  • Page 37: Contact

    2) When you add a Contact or edit an existed Contact, you can set several parameters as follow: Contact Serial Number Serial number of a contact First Name The First Name of a contact Last Name The Last Name of a contact www.escene.cn/en/ Escene Communication...
  • Page 38: Ldap

    Please note that LDAP Phonebook support on ES620\ES410\ES330\ES320\ES310\ES210, the version must be V2.2.3.1-2210 and higher, then access to the web “PhoneBook>LDAP page, you can find the configured option is like following picture. the detail configure in the appendix. www.escene.cn/en/ Escene Communication...
  • Page 39: Banlist

    , if you want to delete all BanLists, you just ought to click ’Delete All BanList’. 2) When you add a BanList or edit an existed BanList, you can set several parameters as follow: BanList Serial Number Serial number of a BanList www.escene.cn/en/ Escene Communication...
  • Page 40: Enterprise Phonebook

    If the sip server no add some function to hold this option ,this option can be userd. Advance Phone Setting You can use phone setting to set the time,qos,port Mirroring for the phone. www.escene.cn/en/ Escene Communication...
  • Page 41 2xx Series IP Phone www.escene.cn/en/ Escene Communication...
  • Page 42 Tips: the password is the same with the phone LCD. Default is empty. The Menu key can www.escene.cn/en/ Escene Communication...
  • Page 43 Select the code you want to with the server. Refuse Return Code When Select the code you want to with the server. Flash hook time The time with the flash hook. VOIP Call Forward All ways All ways transfer the call to others. www.escene.cn/en/ Escene Communication...
  • Page 44: Vlan Setting

    When select on, then you can capture the phone’s packet use Mirroring notebook which connect to pc port of the phone VLAN Setting You can add the phone and PC to different VLAN used VLAN Setting option. www.escene.cn/en/ Escene Communication...
  • Page 45: Vpn Setting

    VPN User Name VPN user's name VPN Password A password be used for authentication Dial Plan setting If you want to setup a dial plan, you can click "Dial Plan". Click "add rule" to entry this interface. www.escene.cn/en/ Escene Communication...
  • Page 46: Ip Strategy

    You can use IP Strategy feature to make a list which line you want to allow make a call for your. e.g. As following picture you can see it has 192.168.0.248 in the list. When you open this feature. It means you just allow come from this IP address meeting www.escene.cn/en/ Escene Communication...
  • Page 47: Global Sip

    2xx Series IP Phone Global SIP You also can setup the SIP server on Global SIP. Phone Maintenance If you need to catch a debugging Level log, you need setup on this interface. www.escene.cn/en/ Escene Communication...
  • Page 48: Default Setting

    The new password used to login of the web page Administrator Login phone web page used administrator privileged User Login phone web page used general user privileged Default Setting You can load the phone to the factory default setting in default setting option. www.escene.cn/en/ Escene Communication...
  • Page 49: Auto Provision

    When you open the auto provision function, the phone will auto provision if the phone detect a higher software or kernel which are put on the software server. The detail information about auto provision you can see the appendix. www.escene.cn/en/ Escene Communication...
  • Page 50 Auto Download Expansion Expansion must the phone support this feature. You can make sure or not the phone model is it support with "P", e.g. ES330N-E Auto Download Enterprise This used to auto download Enterprise Phonebook from server www.escene.cn/en/ Escene Communication...
  • Page 51: Tr069

    Auto Provision Now This used to do auto provision immediately TR069 When the telegraphy want to test IMS, you can use this function. FTP Upgrade You can upgrade the software, kernel and configure file for the phone use ftp. www.escene.cn/en/ Escene Communication...
  • Page 52: Tftp Upgrade

    You can used update/backup to update/backup the phonebook of the phone EXT Module You can used update/backup to update/backup the expansion of the phone TFTP Upgrade You can upgrade the software, kernel and configure file for the phone use tftp. www.escene.cn/en/ Escene Communication...
  • Page 53: Http Upgrade

    You can used update/backup to update/backup the phonebook of the phone EXT Module You can used update/backup to update/backup the expansion of the phone HTTP Upgrade You can upgrade the software, kernel and configure file for the phone use http. www.escene.cn/en/ Escene Communication...
  • Page 54: Reboot

    You can used update/backup to update/backup the expansion of the phone Debugging with IP phone All Config File Include Phone Book/ Config / Extern / Log/ Enterprise Phone Book Reboot You can use reboot option to reboot the phone. www.escene.cn/en/ Escene Communication...
  • Page 55: Phone Status

    When you press ‘Reboot’, the phone will reboot. Phone Status You can see the currently status of the phone when use Phone Status option. System Info You can see the system information when used System Info option. www.escene.cn/en/ Escene Communication...
  • Page 56: About

    On this interface ,you can see the software and kernel which we used for test and this user_manual is written base on this software and kernel. This software version is V2.2.8.6-3279 This kernel version is v2.6.3 About You can see the phone model when used About option. www.escene.cn/en/ Escene Communication...
  • Page 57: Appendix

    2. Place the configure file/software/kernel in Server When the software or kernel auto-provision is enabled and want to run, IP Phone will check the software and kernel version at first, so we need make some pre-configuration on the provisioning server. www.escene.cn/en/ Escene Communication...
  • Page 58: Auto Provision For Software

    *Please note that if the version is not older than (and same as) the one on your phone, auto-provision of your software would be not available. 3. After it, upload the new software to the TFTP/HTTP/HTTPS/FTP provisioning www.escene.cn/en/ Escene Communication...
  • Page 59: Auto Provision For Kernel

    *Please note that if the version is not older than (and same as) the one on your phone, auto-provision of your kernel would be not available. 3. After it, upload the new kernel to the TFTP/HTTP/HTTPS/FTP provisioning server and complete the pre-configuration steps. www.escene.cn/en/ Escene Communication...
  • Page 60: Auto Provision For Configure File

    1. Normal Configuration file: Normal Configuration file is the configuration file of your Escene IP phone. You can download it from your phone (You can see the following chapter to see how to download a configuration file from Escene IP hone) and modify by yourself.
  • Page 61: Auto Provision For Expansion

    (for example, Speed-dial, BLF and so on). *You can’t rename the file on the provisioning server. The file name is fixed to Account1_Extern.xml.(Account1 is the first account you register) Reference XML documents : 1001_Extern.xml www.escene.cn/en/ Escene Communication...
  • Page 62: Configure Parameters In Auto Provision Web Page

    2xx Series IP Phone 2.5 Auto Provision for Enterprise Phonebook Escene IP phone supports Enterprise Phonebook and Personal Phonebook.They use same XML format,you can see the reference documents. 4. Enterprise Phonebook: Enterprise Phonebook is used for all staffs in your office. All phones will download a common phonebook for all staffs.
  • Page 63  Login in IP Phone web: 1. Input the IP Phone’s IP Address in browser; 2. Enter user and password with “root” then open the web page; 3. Click “Phone Maintenance” and select “Auto Provision”; 4. select like as follows: www.escene.cn/en/ Escene Communication...
  • Page 64 Download Enterprise Phonebook from server and update it automatically.  Auto Download Personal Phonebook: Download Personal Phonebook from server and update it automatically.  Booting Checked: Check all items you had selected and upgrade/update them when the phone boot www.escene.cn/en/ Escene Communication...
  • Page 65 Expansion file, Enterprise/Personal Phonebook etc. You just need to enable the AES Encryption function and input the AES Key matching the one on your server on. Auto-provision AES feature use Instructions.doc Reference AES Encryption documents: ---------------------------------------------------------------------------------------------------------------------- www.escene.cn/en/ Escene Communication...
  • Page 66 2xx Series IP Phone Escene Communication Co.Ltd Escene Communication Co.Ltd Address: Floor 4,Building C,Yuean Industrial Park,Huangcun Road No.51,Tianhe District,Guangzhou,China. Postal Code: 510660 Tel: (+86)20-28096798 Fax: (+86)20-28096786 http://www.escene.cn/en/ Technical Support: E-mail: support@escene.cn www.escene.cn/en/ Escene Communication...

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