Escene Sayhi ES620 User Manual
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Escene Sayhi ES620 User Manual

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220 Series IP Phone
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(firmware :V1.0.7.4)
www.escene.cn/en/

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Summary of Contents for Escene Sayhi ES620

  • Page 1 220 Series IP Phone User Manual (firmware :V1.0.7.4) www.escene.cn/en/ Escene Communication...

  • Page 2: Table Of Contents

    WIFI Status(only WS 220N has this item ) ................28 Network ........................... 28 Sip Account ..........................32 Programmable Keys ........................ 35 Audio............................36 Phone Book ..........................37 Group ..........................37 Contact ........................... 38 LDAP ..........................39 BanList ........................... 40 Enterprise Phonebook ....................41 Advance ..........................41 www.escene.cn/en/ Escene Communication...
  • Page 3 Phone Status ..........................57 System Info ..........................57 About............................58 8.Appendix： ..........................59 Auto Provision ........................59 1.Bulid TFTP/HTTP/HTTPS/FTP Server ..............59 2. Place the configure file/software/kernel in Server ..........59 3.Configure parameters in Auto Provision Web page ..........64 www.escene.cn/en/ Escene Communication...

  • Page 4: Getting Started

    Volume button (multiplex up and down keys) Hands-free Headset Message Function Keys Menu Hold Redial Conference Transfer SIP 2.0 VoIP Protocol HTTP, BOOTP, FTP, TFTP, IEEE 802.1Q, *IEEE 802.1X Network Protocol Codec PCMA,PCMU, G.722 ,G.729 A,G.723.1(5.3Kb/s, 6.4Kb/s),iLBC www.escene.cn/en/ Escene Communication...
  • Page 5 *we also support to order the other APP. Login the website by password Login the LCD by password Signaling encryption(RC4) Security Media encryption(RC4) VPN, 802.1X, VLAN QoS(802.1pq), *LLDP TLS, MD5,AES, ROOT/USER Management Upgrade: HTTP/TFTP/FTP Auto-provision/TR069 Configurations: Phone/Http/Auto provision/TR069 Management Debug: Telnet/Phone/Web Keyboard Setting www.escene.cn/en/ Escene Communication...
  • Page 6 PoE(IEEE 802.af) DSPG Chipset Storage Temperature: 0℃ ~ 60℃ Specification Operating Humidity: 10%~90% Size:206mm*166mm*59mm Net weight: 1.07kg CE、 FCC、 RoHS、 Avaya、 Broadsoft、 Alcatel、 Yeastar、 Digium、 Metaswitch Certifications etc. Note: “*” Sign means function has not been published yet. www.escene.cn/en/ Escene Communication...

  • Page 7: Connecting Your Phone

    3) The phone must work together with power adapter without POE support. 4) If you want connect your computer into LAN at the same time, please connect your computer to PC interface of the phone with a RJ45 cable. Figure2.1 Interfaces of 220 Series www.escene.hk Escene Communication...

  • Page 8: Phone Overview

    Headset button: Toggles the headset on or off. When the headset is on, the light is red MENU Menu button: Allows you to scroll through menus. Basic Call Handling: press “#” send out a call by default. 0-9，*，# www.escene.cn/en/ Escene Communication...
  • Page 9 Handset cord Connects between handset and phone. LCD screen 132*48 characters, grayscale LCD with background light. Light strip Red flashing: There are incoming call； Red, steady: Missed Calls, or phone busy; Hands-free Sounds input when hands-free microphone www.escene.cn/en/ Escene Communication...

  • Page 10: Understanding Phone Screen Features

    Show the phone line status: : Disconnect into network. : Only Peer-to-Peer call. : Network connected normal, but the line is not successfully registered. : Network is OK and the line is available. : Line is turned on DND. www.escene.cn/en/ Escene Communication...

  • Page 11: Basic Call Handling

    Dial from a call --1) Press MENU or OK button > “Missed calls”, “Received calls” and “Dialed numbers”, - or press Navigation button (in Standby interface) > select “Missed calls” (down), “Received calls” (left) and “Dialed numbers” (right) )； www.escene.cn/en/ Escene Communication...

  • Page 12: Answering A Call

    --3) Your phone answers incoming calls automatically after a few rings Tips • Your system administrator configures Auto-answer to use either the speakerphone or a headset. You might use Auto-answer if you receive a high volume of incoming calls. www.escene.cn/en/ Escene Communication...

  • Page 13: Ending A Call

    Transfer redirects a connected call. The target is the number to which you want to transfer the call. If you want to... Then... Talk to the transfer --1) Press TRANSFER button; recipient before --2) Enter number; --3) press “#”（default) , transferring a call -or wait five seconds(default)then transfer the call (consult transfer) www.escene.cn/en/ Escene Communication...

  • Page 14: Using Mute

    --1) When the transfer recipient answer the call, press recipient into CONFERCENCE button on your phone; conference in a --2) Then the held one, transfer recipient and you will be into a transferring conference, and the LCD will display status. www.escene.cn/en/ Escene Communication...
  • Page 15 220 Series IP Phone Invite third --1) Press CONFERENCE button in an active call; party into --2) Enter the third party number； conference in a --3) After connected the third party, press CONFERENCE button active call again www.escene.cn/en/ Escene Communication...

  • Page 16: Advanced Call Handling

    -or press MENU button > “Phone book”>“Personal phone book>View All”, -or press OK button > “Phone book”>“Personal phone book>View All”; --2) Select the “add group” then press OK button; --3) Use the navigation keys to select content, press OK button to set and modify: www.escene.cn/en/ Escene Communications...
  • Page 17 --3) Select the contact, press the OK button or Enter (to edit the contact‟s information, press OK button ) LDAP --1) --1) Press DIR soft key, -or press MENU button > “Phone book” -or press OK button > “Phone book” --2)Select “LDAP”, press the OK button. www.escene.cn/en/ Escene Communications...

  • Page 18: Using Call Logs

    --2) Use the navigation keys to view the call record information. Please refer to the previous part 4.Basic call handing – Placing a Dial from a call log call. Tips: Each call log store up to 20 entries on 220 Series IP phone. www.escene.cn/en/ Escene Communications...

  • Page 19: Keypad Instruction

    -user pwd*: the user password matched with the SIP server -Description: description of this account, -SIP1*: the primary SIP server, By default all calls through the server, -SIP2: the secondary SIP , When the primary server is www.escene.cn/en/ Escene Communication...

  • Page 20: Network Setting

    -Telnet port: the default Telnet port is 23, if you change it (for example change it to 2003), you must use IP and Telnet port to login the manage page (for example telnet 192.168.0.200:2003).It will take effect on next reboot. www.escene.cn/en/ Escene Communication...

  • Page 21: Customizing Rings And Volume

    Mode: mode one: change the wifi IP 10.0.X.X/8 ;mode two : change the wifi IP 1.0.X.X/8 (it can prevent IP conflict) -Current site: the wifi which the phone use now and information -WPA/WPA2: select the encryption mode(AES/TKIP) www.escene.cn/en/ Escene Communication...

  • Page 22: View Status

    Can check the expansion, if your phone support this feature. Diagnose If you want to check the phone hardware function,Press MENU button > “diagnose” ,or press OK button > “diagnose”,you can check the phone item as below. www.escene.cn/en/ Escene Communication...
  • Page 23 220 Series IP Phone If you want to ..Then ..Keys You can check the phone keys Press‟OK‟to start,press‟C‟to exit Press‟OK‟to start,press‟C‟to exit Lights Press‟OK‟to start Sound www.escene.cn/en/ Escene Communication...

  • Page 24: Web Settings

    The default login name root and password 159357. As below is an example picture. Config Guide You can finish the base configuration step-by-step by this guide. When press „next‟, you can configure the Network parameters for the phone, www.escene.cn/en/ Escene Communication...
  • Page 25 220 Series IP Phone www.escene.cn/en/ Escene Communication...
  • Page 26 220 Series IP Phone After config the network parameter, press next, then you can config sip account for the phone. Press Finish, the base configuration of the phone is complete, now you can use the phone www.escene.cn/en/ Escene Communication...

  • Page 27: Wifi Setting(Only Ws 220N Has This Item )

    Setting(only WS 220N has this item you can config the WIFI parameters for the phone on the web page. If you want to search the site, you can click the Choose anyone site and you will see, www.escene.cn/en/ Escene Communication...

  • Page 28: Wifi Status(Only Ws 220N Has This Item )

    220 Series IP Phone WIFI Status(only WS 220N has this item You can know what the status of the WIFI from this function. Network You can config the network parameters for the phone on the web page. www.escene.cn/en/ Escene Communication...
  • Page 29 220 Series IP Phone www.escene.cn/en/ Escene Communication...
  • Page 30 Config the gateway manual for phone PPPoE Use the PPPoE to connect the network. Username (pppoe) The pppoe username Password (pppoe) The pppoe password MTU (pppoe) The mtu for pppoe,default is 1500 DNS Setting Automatic Automatic to get the DNS. www.escene.cn/en/ Escene Communication...
  • Page 31 Paging Setting(NOTE: This feature priority is follow the serial number, one is highest than the others) Paging1 Enable/Disable Paging feature. Group IP and Port Group IP and Port with Paging. PC Port Normally choose Brigde,if you choose Router ,you need to input router IP address ,netmask. www.escene.cn/en/ Escene Communication...

  • Page 32: Sip Account

    220 Series IP Phone Sip Account The phone attempts to register to the SIP server using the account/registrar data provided by the automatic or manual initialization. www.escene.cn/en/ Escene Communication...
  • Page 33 Put into the address with the outbound proxy server. Server Secondary Outbound When the main out bound server can't work, it also can use this Proxy Server secondary server. Poling Interval Time Poling Interval Time Of Registration, default is 32 s. Registration www.escene.cn/en/ Escene Communication...
  • Page 34 Security SIP Encryption Enable/Disable SIP encryption. RTP Encryption Enable/Disable RTP encryption. Encryption Algorithm The encryption algorithm at this time we only have RC4. Encryption Key The key with encryption. RTP Port Range The port range with RTP. www.escene.cn/en/ Escene Communication...

  • Page 35: Programmable Keys

    Soft Keys: Soft keys is the key with below display in the LCD. You can change it for your mind to the other features in many all kinds of status. NOTE: In this US Series, it just have two soft keys, so it only can work with one and two www.escene.cn/en/ Escene Communication...

  • Page 36: Audio

    The IP phone supports the following voice codes: G.722, G.711A, G.711U, G.723, and G.729A. You can enable/disable the desired codes via Web interface. Please contact your system administrator for more details about the codes. To enable/disable the codes: Choose Audio-> Audio Codes www.escene.cn/en/ Escene Communication...

  • Page 37: Phone Book

    3) Choose Submit to save the change. Of course, you can control the voice bulk in this choose. Phone Book Group You can add, edit and delete group in a phone book on web page of 220 SERIES. www.escene.cn/en/ Escene Communication...

  • Page 38: Contact

    , if you want to delete all Contacts, you just ought to click ‟Delete All Contact‟. 2) When you add a Contact or edit an existed Contact, you can set several parameters as follow: Contact Serial Number Serial number of a contact www.escene.cn/en/ Escene Communication...

  • Page 39: Ldap

    Please note that LDAP Phonebook support on ES620\ES410\ES330\ES320\ES310\ES210, the version must be V2.2.3.1-2210 and higher, then access to the web “PhoneBook>LDAP page, you can find the configured option is like following picture. the detail configure in the appendix. www.escene.cn/en/ Escene Communication...

  • Page 40: Banlist

    You can delete an existed BanList by click , if you want to delete all BanLists, you just ought to click ‟Delete All BanList‟. 2) When you add a BanList or edit an existed BanList, you can set several parameters as follow: BanList www.escene.cn/en/ Escene Communication...

  • Page 41: Enterprise Phonebook

    If the sip server no add some function to hold this option ,this option can be userd. Advance Phone Setting You can use phone setting to set the time,qos,port Mirroring for the phone. www.escene.cn/en/ Escene Communication...
  • Page 42 220 Series IP Phone www.escene.cn/en/ Escene Communication...
  • Page 43 Lock with the phone LCD, when you enable the right password, it will auto disable this feature. if you want to use again, you need to open it again in the web management. Tips: the password is the same with the phone LCD. Default is www.escene.cn/en/ Escene Communication...
  • Page 44 Conference originator hang up the phone, hang up two ways Result of it. Return Code When Select the code you want to with the server. Refuse Return Code When Select the code you want to with the server. www.escene.cn/en/ Escene Communication...

  • Page 45: Vlan Setting

    When select on, then you can capture the phone‟s packet use Network Packet Mirroring notebook which connect to pc port of the phone VLAN Setting You can add the phone and PC to different VLAN used VLAN Setting option. www.escene.cn/en/ Escene Communication...

  • Page 46: Vpn Setting

    You can enable/disable VPN for phone and pc VPN Type: There is one choose you can choice. VPN Server Addr VPN server's ip VPN User Name VPN user's name VPN Password A password be used for authentication www.escene.cn/en/ Escene Communication...

  • Page 47: Dial Plan Setting

    There have two option, Enable or Disable. Number (Note: When you want to add code and delete at the same time, you can add code first, after that base on the number you add, decide the position and length of the delete code.) www.escene.cn/en/ Escene Communication...

  • Page 48: Ip Strategy

    As following picture you can see it has 192.168.0.248 in the list. When you open this feature. It means you just allow come from this IP address meeting Global SIP You also can setup the SIP server on Global SIP. www.escene.cn/en/ Escene Communication...

  • Page 49: Phone Maintenance

    220 Series IP Phone Phone Maintenance If you need to catch a debugging Level log, you need setup on this interface. www.escene.cn/en/ Escene Communication...

  • Page 50: Default Setting

    The new password used to login of the web page Administrator Login phone web page used administrator privileged User Login phone web page used general user privileged Default Setting You can load the phone to the factory default setting in default setting option. www.escene.cn/en/ Escene Communication...

  • Page 51: Auto Provision

    When you open the auto provision function, the phone will auto provision if the phone detect a higher software or kernel which are put on the software server. The detail information about auto provision you can see the appendix. www.escene.cn/en/ Escene Communication...
  • Page 52 Auto Download Expansion Expansion must the phone support this feature. You can make sure or not the phone model is it support with "P", e.g. ES330N-E Auto Download Enterprise This used to auto download Enterprise Phonebook from www.escene.cn/en/ Escene Communication...

  • Page 53: Tr069

    Auto Provision Now This used to do auto provision immediately TR069 When the telegraphy want to test IMS, you can use this function. FTP Upgrade You can upgrade the software, kernel and configure file for the phone use ftp. www.escene.cn/en/ Escene Communication...

  • Page 54: Tftp Upgrade

    You can used update/backup to update/backup the phonebook of the phone EXT Module You can used update/backup to update/backup the expansion of the phone TFTP Upgrade You can upgrade the software, kernel and configure file for the phone use tftp. www.escene.cn/en/ Escene Communication...

  • Page 55: Http Upgrade

    You can used update/backup to update/backup the phonebook of the phone EXT Module You can used update/backup to update/backup the expansion of the phone HTTP Upgrade You can upgrade the software, kernel and configure file for the phone use http. www.escene.cn/en/ Escene Communication...

  • Page 56: Reboot

    You can used update/backup to update/backup the expansion of the phone Debugging with IP phone All Config File Include Phone Book/ Config / Extern / Log/ Enterprise Phone Book Reboot You can use reboot option to reboot the phone. www.escene.cn/en/ Escene Communication...

  • Page 57: Phone Status

    When you press „Reboot‟, the phone will reboot. Phone Status You can see the currently status of the phone when use Phone Status option. System Info You can see the system information when used System Info option. www.escene.cn/en/ Escene Communication...

  • Page 58: About

    On this interface ,you can see the software and kernel which we used for test and this user_manual is written base on this software and kernel. This software version is V2.2.8.6-3279 This kernel version is v2.6.3 About You can see the phone model when used About option. www.escene.cn/en/ Escene Communication...

  • Page 59: Appendix

    2. Place the configure file/software/kernel in Server When the software or kernel auto-provision is enabled and want to run, IP www.escene.cn/en/ Escene Communication...

  • Page 60: Auto Provision For Software

    IP phone with „N‟,for example, ES620: the software name is like “S_ES620_version2.2.7.5-3077” ES320N: the software name is like “S2_ES320N_version1.1.5.0-1147” Other Model and so on. Write down the new version you want to upgrade and save it on your provisioning server. www.escene.cn/en/ Escene Communication...

  • Page 61: Auto Provision For Kernel

    *Please note that if the version is not older than (and same as) the one on your phone, auto-provision of your kernel would be not available. 3. After it, upload the new kernel to the TFTP/HTTP/HTTPS/FTP provisioning server and complete the pre-configuration steps. www.escene.cn/en/ Escene Communication...

  • Page 62: Auto Provision For Configure File

    1. Normal Configuration file: Normal Configuration file is the configuration file of your Escene IP phone. You can download it from your phone (You can see the following chapter to see how to download a configuration file from Escene IP hone) and modify by yourself.

  • Page 63: Auto Provision For Expansion

    (for example, Speed-dial, BLF and so on). *You can’t rename the file on the provisioning server. The file name is fixed to Account1_Extern.xml.(Account1 is the first account you register) Reference XML documents : www.escene.cn/en/ Escene Communication...

  • Page 64: Configure Parameters In Auto Provision Web Page

    220 Series IP Phone 2.5 Auto Provision for Enterprise Phonebook Escene IP phone supports Enterprise Phonebook and Personal Phonebook.They use same XML format,you can see the reference documents. 4. Enterprise Phonebook: Enterprise Phonebook is used for all staffs in your office. All phones will download a common phonebook for all staffs.
  • Page 65  Login in IP Phone web: 1. Input the IP Phone‟s IP Address in browser; 2. Enter user root and password 159357 then open the web page; 3. Click “Phone Maintenance” and select “Auto Provision”; 4. select like as follows: www.escene.cn/en/ Escene Communication...
  • Page 66 220 Series IP Phone It supports three protocols in Auto-Provision:TFTP,HTTP and FTP. The format with provisioning server URL is: TFTP: TFTP://192.168.0.201(192.168.0.201 is the default Server IP address) HTTP: HTTP://192.168.0.201 HTTPS: HTTPS://192.168.0.201 FTP: FTP://192.168.0.201 www.escene.cn/en/ Escene Communication...
  • Page 67 The time you want to execute auto-provision.  Timing Auto Provision Examples of Auto Provision Frequency and Time: 1. When you set the Auto Provision Frequency and disableAuto Provision Time (set to None), the Auto Provision function will work after the AutoProvision Frequency; www.escene.cn/en/ Escene Communication...
  • Page 68 Auto-provision AES feature use Instructions.doc Reference AES Encryption documents: ---------------------------------------------------------------------------------------------------------------------- Address: Floor 4,Building C,Yuean Industrial Park,Huangcun Road No.51,Tianhe District,Guangzhou,China. Postal Code: 510660 Tel: (+86)20-28096798 Fax: (+86)20-28096786 http://www.escene.cn/en/ Technical Support: E-mail: support@escene.cn www.escene.cn/en/ Escene Communication...
  • Page 69 220 Series IP Phone www.escene.cn/en/ Escene Communication...

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