Line Keys And Programmable Keys; Multiple Line And Call Appearance Keys - Mitel 6863i User Manual

Line Keys and Programmable Keys

This section describes the Multiple Line/Call Appearance Keys (L1 and L2) and the customizable programmable keys
located under the phone's LCD screen.

Multiple Line and Call Appearance Keys

The 6863i has 2 hard line/call appearance keys each with a corresponding status light. These line/call appearance keys and
lights can represent physical lines, calls for your extension or calls from a group that your extension is part of. By pressing a
line/call appearance key, you connect to the line or a call it represents. The line/call appearance light indicates the status
of that line or call. When the phone is taken off-hook, the phone automatically selects a line for you.
Line/Call Appearance LED Behavior
Off
Light flashes quickly
Light is solid
Light flashes slowly
When you have more than one call, you can use the left and right navigation keys 3 and 4 to scroll left and right to the
different call screens. The display shows which line the call information is referring to (L1 or L2), the Caller ID information
(name and number, if available), the call status and the timer specific to that call.
41-001565-00 REV00 – 10.2014
Programmable Keys
Line/Call Appearances
Line/Call Appearance Status
Idle line or no call activity
Ringing
Connected
Hold
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