Mitel 6863i User Manual page 88

Handling Calls
Completing a Transfer to a Contact in Phone Directory
Users can complete a blind transfer to a contact in their directory. If a user is in a call and initiates a transfer, they can nav-
igate to the Directory screen and press the Transfer key again to trigger a blind transfer. There is no change to start a con-
sultative call.
To Transfer a Call to a Contact in the Phone Directory:
1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
Press the Transfer key.
2. programmed
3. Press the programmed Directory key and select a contact.
4. To complete a blind transfer, press the programmed Transfer key again before the receiving end answers.
To complete a consultative transfer, press
pressing the programmed Transfer key again to transfer Party 1 to Party 2.
To cancel the transfer, press the
Indication of Transferred Calls
When you transfer an active call, the near-end phone displays a Call Transferred screen when a call is transferred and the
far-end call is dropped. The following is the Call Transferred screen on the 6863i phone:
82
4 Dial to call the contact. Remain on the line to speak with Party 2 before
key.
L1 Call Transferred
41-001565-00 REV00 – 10.2014