Call Hold Reminder During Active Calls - Mitel 6863i User Manual

Call Hold Reminder During Active Calls

The IP phones allow you to enable or disable the ability for the phone to initiate a continuous reminder tone on the active
call when another call is on hold. For example, when this feature is enabled, and the call on Line 1 is on hold, and then the
you answer a call on Line 2 and stay on that line, a reminder tone is played in the active audio path on Line 2 to remind you
that there is still a call on hold on Line 1.
When this feature is disabled, a ring splash is heard when the active call hangs up and there is still a call on hold.
You can enable or disable this feature using the Call Hold Reminder During Active Calls parameter in the Mitel Web UI.
Configuring Call Hold Reminder During Active Calls
Mitel Web UI
1. Click on Basic Settings > Preferences > General.
2. The Call Hold Reminder During Active Calls field is disabled by default. To enabled this field, check the box.
When this feature is enabled, a reminder tone is heard on the active call when another call is on hold. When
disabled, a ring splash is heard when the active call hangs up and there is still a call on hold.
3. Click Save Settings.
41-001565-00 REV00 – 10.2014
Additional Features
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