Preferred Line And Preferred Line Timeout - Mitel 6863i User Manual

Additional Features

Preferred Line and Preferred Line Timeout

The 6863i has two parameters called preferred line and preferred line timeout. If you enable the preferred line parameter
on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go
off-hook to make another call, you pickup on the preferred line. You can enable the Preferred Line parameter using the
Mitel Web UI at the location, Basic Settings > Preferences > General. You can also set a Preferred Line Timeout parameter
that specifies the number of seconds it takes for the phone to switch back to the preferred line.
The following table provides the behavior of the preferred line focus feature with other features on the phone:
Phone Feature
Last Call Return
Speeddial
Conference
Transfer
Park
Voicemail
Redial
Dialing
Caller ID
Factory Default
Notes:
• If you specify a value of 0 for the Preferred Line parameter, it disables the preferred line focus feature.
• If you specify a value of 0 for the Preferred Line Timeout parameter, the phone returns the line to the preferred line
immediately.
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Preferred Line Behavior
The phone switches back to the focused line immediately after the call ends.
The line is already specified when the speed dial is created. The phone switches back immediately after the call
ends.
For incoming calls, the phone switches back immediately after the call ends.
For incoming or outgoing calls, the current behavior is that the same line used to transfer the call does not
change. For incoming calls, the phone switches back immediately after the call transfers.
The phone switches back immediately after the call ends.
The phone switches back immediately after the call ends.
The phone switches back immediately after the call ends.
For incomplete dialing on a non-preferred line, the focus does not change if some digits are entered.
If no digits are entered or digits were cleared, the focus changes to preferred line after the time out has passed
without activities.
If the Switch UI Focus To Ringing Line parameter is disabled, the User is able to see the Caller ID when the phone
switches the focus to the ringing line.
Factory default and recovery mode clears the preferred line and preferred line timeout parameters, and the
phone operates in a non-preferred line mode.
41-001565-00 REV00 – 10.2014