Mitel 6863i User Manual
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Mitel 6863i User Manual

Mitel 6863i User Manual

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Mitel 6863i SIP Phone
41-001565-05 REV03
RELEASE 4.1.0 SERVICE PACK 3 USER GUIDE

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Summary of Contents for Mitel 6863i

  • Page 1 Mitel 6863i SIP Phone 41-001565-05 REV03 RELEASE 4.1.0 SERVICE PACK 3 USER GUIDE...

  • Page 2: Line Keys And Programmable Keys

    Line/Call Appearances MULTIPLE LINE AND CALL APPEARANCE KEYS The 6863i has 2 hard line/call appearance keys each with a corresponding status light. These line/call appearance keys and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of. By pressing a line/call appearance key, you connect to the line or a call it represents.

  • Page 4: Creating A Speed Dial Key

    The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed dialing. You can program the keys on the 6863i to speed dial outside numbers, dial directly to another person’s line or extension, or set it up to quickly access features such as Caller ID (*69) and voicemail.
  • Page 5 Line Keys and Programmable Keys IP PHONE UI 1. Press a programmable key or a number key on the keypad for three seconds. A screen displays with the prompt, Enter Number>. Speeddial Enter Number> 2. Enter a phone number or extension to assign to that speed dial key. The following example illustrates the screen display: 333_ Cancel...
  • Page 6 Mitel 6863i SIP Phone Release 4.1.0 SP3 User Guide CREATING A SPEED DIAL USING THE SPEED DIAL EDIT OPTION You can use the IP phone UI at the path, Options > Preferences > Speed Dial Edit, to create a speed dial key.

  • Page 7: Making Calls

    Making Calls MAKING CALLS This section describes ways to make calls on your 6863i phone, using your handset, or speakerphone or headset. DIALING A NUMBER First, take the phone off-hook by: • Lifting the handset • Pressing • Pressing a line/call appearance key.

  • Page 8: Receiving Calls

    Receiving Calls RECEIVING CALLS When a call is ringing at your extension, you see the inbound call screen. The line/call appearance LED flashes quickly for the incoming call. Martha Gold 555-1234 ANSWERING AN INCOMING CALL IP PHONE UI 1. For handsfree operation, press or the line/call appearance key for the incoming call.

  • Page 9: Transferring Calls

    If you press the call/line appearance key again, you disconnect from the call. TRANSFERRING CALLS By default, the Transfer key is preprogrammed on Key 3 of the 6863i IP phone. You can use this programmable key to transfer calls.

  • Page 10: Handling Calls

    Mitel 6863i SIP Phone Release 4.1.0 SP3 User Guide HANDLING CALLS When you are connected to a call, you can use the hard keys to place a call on hold, and programmable keys to transfer calls or create conference calls.
  • Page 11 Mitel 6863i SIP Phone Release 4.1.0 SP3 User Guide TRANSFERRING CALLS Use the following procedure to transfer a call to another extension. IP PHONE UI 1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.

  • Page 12: Conferencing Calls

    LOCAL CONFERENCING The 6863i phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6863i. The following screen illustrates a connected local conference screen: 1.
  • Page 13 Handling Calls 6. Wait for Party 3 to answer. When Party 3 answers, you can consult with them before adding them to the conference. 1. Martha Gold 2. François Dupont Drop 7. Press the programmed Conference key again to add Party 3 to the conference. Party 1 (which is yourself), Party 2, and Party 3 are all connected to a single conference.

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