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A queue for your telephone can also be administered when it is part of a user group,
and at the same time it has an effect on the forwarding of calls. For details, please
refer to User Groups starting on page 17 and Forwarding Calls starting on page 19.
Note
If a queue for your telephone is active, it may be wise to activate call protection.
Parking a Call
You can park one or more calls to make other calls or put down the receiver and
engage in other activities. Parked calls are recorded system internal in a list. You can
park up to 10 calls. This feature cannot be used with a SIP terminal.
Parking a call
GR*16
h
(Park-Codes 0-9)
Unparking a call
H*16
(Park-Codes 0-9)
Parking and unparking a call can be made on different terminals. On ISDN telephones
you can park/unpark calls using a menu.
Authorisation for parking connections and the period of time after which a recall will
be executed are defined by the administrator during the configuration of the system.
Accessing Your Voicebox
If your system administrator has configured a voicebox for the call number of your
terminal, calls which you do not (or cannot) accept are diverted to this box. A number
of analogue telephones and ISDN telephones support the "Message Waiting Indi-
cation" feature, that is the notification of messages on the telephone. In this way you
are notified, for example, of not listened to messages. Please review the user guide of
the manufacturer.
Note
In order to be able to call and query your voicebox from a SIP terminal, the "Keypad
as SIP-INFO message" function must be activated on the SIP terminal. Please review
the user guide of the manufacturer on how to set this function.
9
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