If You Cannot Resolve The Problem - Canon PIXM MX300 Series User Manual

If You Cannot Resolve the Problem

If you cannot resolve the problem with any of the workarounds in this chapter, please contact the
seller of the machine or your Canon service representative.
Canon support staff are trained to be able to provide technical support to satisfy customers.
Caution
If the machine emits any unusual sound, smoke, or odor, turn it off immediately.
Unplug the power cord from the outlet and contact the seller or your Canon service
representative. Never attempt to repair or disassemble the machine yourself.
Attempts by customers to repair or take apart the machine will invalidate any
warranty regardless of whether the warranty has expired.
Before contacting your Canon service representative, confirm the following:
Product name: PIXMA XXX (where "XXX" is your machine's name)
* Your machine's name is located above the LCD and on the front cover of the Quick Start
Guide.
Serial number: written on the label inside the machine
Details of the problem
What you tried to solve the problem, and what happened
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