Problems Receiving Faxes - Canon PIXM MX300 Series User Manual

Problems Receiving Faxes

Cannot Receive a Fax, Cannot Print a Fax
Cause
The machine is not
powered on.
The machine's
memory is full.
There was an error
during reception.
The telephone line is
not correctly
connected.
A paper size other
than A4, Letter or
Legal* is loaded.
Action
You cannot receive faxes if the power is
turned off. Press the ON/OFF button to turn
the power on.
After a power failure or disconnecting of
the power cord, press the ON/OFF button to
turn the power on.
Either print or delete documents in memory (see
Printing or Deleting a Document in
free up memory. Then ask the sender to resend
the fax.
Check the LCD for an error message. See
An Error Message Is Displayed on the
Print the Activity report and check for an
error. See Printing the Activity Report
Manually.
Check that the telephone line is connected
correctly to the Telephone Line Jack and that the
telephone (or another external device such as an
answering machine or a computer modem) is
connected correctly to the External Device Jack.
Refer to your setup sheet.
If a paper size other than A4, Letter or Legal* is
loaded, incoming faxes are not printed and are
stored in memory. Change the paper to A4,
Letter or Legal* size, then press the OK button
on the machine.
198
Memory) to
LCD.