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Printer port setting
does not match the
computer's interface
connecting the
machine.
The machine is not
connected properly.
MP Drivers are not
installed properly.
Check the printer port settings.
* In the following instruction, "XXX" signifies
your machine's name.
Log into a user account with the
(1)
administrator privilege.
Click Control Panel, then Printer
(2)
under Hardware and Sound.
In Windows XP, click Control Panel,
Printers and Other Hardware, then
Printers and Faxes.
In Windows 2000, click Control Panel then
Printers.
Right-click the Canon XXX Printer
(3)
icon, and select Properties.
Click the Ports tab to confirm the port
(4)
settings.
Make sure that a port named USBnnn (where
"n" is a number) with Canon XXX Printer
appearing in the Printer column is selected for
Print to the following port(s).
If the port setting is not correct, reinstall the MP
Drivers or change the port setting according to
the interface you are using.
Make sure that the USB cable is securely
plugged in to the machine and the computer.
If you are using a relay device such as a
USB hub, disconnect it, connect the machine
directly to the computer, and try printing
again. If printing starts normally, there is a
problem with the relay device.
Consult the reseller of the relay device for
details.
There could also be a problem with the
USB cable. Replace the USB cable and try
printing again.
The MP Drivers may not be installed properly.
Uninstall them following the procedure described
in the PC Printing Guide on-screen manual
and reinstall them following the procedure
described in your setup sheet.
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