26,962.6X Errors - "Fall Out" Code; 27,0Xx.6X Errors - Profile Library; 29,0Xx.6X Errors - Jam Manager; 31,0Xx.4X Errors - Mechanical Initialization Jam - Xerox PHASER 8500 Service Manual

Error Messages and Codes

26,962.6x Errors - "Fall Out" Code

27,0XX.6x Errors - Profile Library

29,0XX.6x Errors - Jam Manager

31,0XX.4x Errors - Mechanical Initialization Jam

3-34
Check the previous error in the fault history and troubleshoot that code.
Ensure the ground integrity of the printer (see "Ensuring Ground Integrity" on
page 4-65).
1. Reset NVRAM, and then retest.
2. Replace the NVRAM.
The Media Drive motor stalled while moving the media path drive train. Look
for interference or debris in the paper path. Check/test Media Drive motor.
31,001.40: Mechanical initialization jam fault.
Troubleshooting Procedure for Mechanical Unit Jam
Step Questions and Actions
1 Check that all the main tray paper path
sensor wires are clear of the Take Away
Rollers.
Are any wires damaged?
2 Are the Take Away Rollers dirty,
contaminated, or damaged?
3 Run the Paper Path Drive test.
Did the test pass?
Run the Media Drive Motor test.
4
Does the Media Drive Motor run extremely
fast?
1. Remove the Media Drive Assembly and
5
manually rotate each paper path roller.
2. Identify any roller that may be binding and
causing drag.
3. Repair or replace as necessary.
Did this correct the problem?
Phaser 8400/8500/8550/8560 Color Printer Service Manual
Yes No
Replace the Go to Step 2.
wiring
harness.
Replace the Go to Step 3.
Take Away
Rollers.
Go to Step 5. Go to Step 4.
Replace the Go to Step 5.
Media Drive
Assembly.
Complete. If the path is
clear of debris
and the rollers
rotate
normally,
replace the
Media Drive
Assembly.