Aastra 6735i User Manual page 70

Clearspan Feature Access Codes
Code Name
*96 Legacy Automatic Call-
back Invocation
#96 Legacy Automatic Call-
back Cancelation
*12 Location Control Activa-
tion
*13 Location Control Deacti-
vation
#80 Make Outgoing Call as
Call Center
#81 Make Personal Outgoing
Call
*60 Music On Hold Per-Call
Deactivation
#70 Night Service Activation
Manual Override
#71 Night Service Deactiva-
tion Manual Override
*610 No Answer Timer
*71 Per Call Account Code
*50 Push to Talk
*75 Speed Dial 100
*74 Speed Dial 8
*47 Sustained Authorization
Code Activation (calls
unlocking)
*37 Sustained Authorization
Code Deactivation (calls
locking)
*86 Voice Mail Retrieval
*62 Voice Portal Access
64
Definition
Allows users to camp on a busy called party. When the user dials the feature access code after
a call to a busy destination, a callback request is created and the user is automatically called
back when the called party hangs up.
Cancels all active Legacy Automatic Callback requests.
Allows users to activate a location. The feature access code has to be dialed from the location
to activate. This feature can be used from a Shared Call Appearance alternate location or a
Clearspan Anywhere location.
Deactivates a location. The feature access code has to be dialed from the location to deacti-
vate. This feature can be used from a Shared Call Appearance alternate location or a Clearspan
Anywhere location.
Allows users working as call center agents to make calls using a call center phone number.
Users can thus override the default setting configured by the administrator.
Allows users working as call center agents to make calls using their own phone number. Users
can thus override the default setting configured by the administrator.
Deactivates the Music On Hold service for the current calls.
Activates Night Service for a specified call center at the time of activation. Calls incoming to the
queue are provided with the Night Service Manual Override announcement and transferred to
the queue configured for the regular Night Service. The queue remains in that state until the
Night Service Manual Override service is deactivated.
Deactivates Night Service Manual Override and the call center returns to its configured behav-
ior.
Sets the numbers of rings before No-Answer handling is applied to the Voice Messaging, Third-
Party Voice Mail Support, Call Forwarding No Answer, Call Forwarding No Answer To Voice Mail,
and Sequential Ringing services.
Charges a call to an account code assigned to the user.
Provides an intercom-like functionality where the user can call another party and be instantly
connected.
Calls the two-digit speed dial number.
Calls the two to nine-digit speed dial number.
Unlocks user's calls. When the user is required to provide authorization codes for outgoing
calls, this code allows them to "unlock" this requirement. Having unlocked code activation, the
user in no longer prompted for an authorization code and their calls proceed without interrup-
tion.
Locks user's calls. When the user dials this feature access code, the services that require author-
ization codes for outgoing calls return to their normal behavior and prompt the user for an
authorization code.
Allows users to retrieve Clearspan and third-party voice mail.
Allows users to access their Voice Portal.
6735i/6737i User Guide for Clearspan - 2862-002 - September 2014