Aastra 6735i User Manual

Aastra 6735i User Manual

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Aastra Model 6735i SIP IP Phone

User Guide

Release 3.3.1 SP3
41-001451-05 REV01 – 04.2014

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Summary of Contents for Aastra 6735i

  • Page 1: User Guide

    Aastra Model 6735i SIP IP Phone User Guide Release 3.3.1 SP3 41-001451-05 REV01 – 04.2014...
  • Page 2: Software License Agreement

    Software in object form solely with the Equipment for which the Soft- ware was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copy- right law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdic- tion of the Customer.
  • Page 3: Table Of Contents

    UI................13 Phone Options via the Aastra Web UI .
  • Page 4: Content

    Content Resetting a User Password................. .40 Restarting Your Phone .
  • Page 5 Content None Key ....................106 Making Calls .
  • Page 6 Content Goodbye Key Cancels Incoming Calls ..............167 Message Waiting Indicator Line .
  • Page 7: Welcome

    About this Guide This guide explains how to use the basic features of your new 6735i phone. Not all features listed are available by default. Contact your system or network Administrator to find out which features and services are available to you on your system.
  • Page 8: Requirements

    The 6735i IP Phone requires the following environment: • SIP-based IP PBX system or network installed and running with a SIP account created for the 6735i IP phone. • Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).
  • Page 9: Getting Started

    Getting Started The 6735i must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.
  • Page 10 Getting Started The 6735i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Config”. This may take a few moments while the phone downloads the latest updates.
  • Page 11: Network Connected/Network Disconnected

    "Network Connected" prompt for a few seconds. However, if changes have been made to your phone’s network settings, you may need to restart your phone. For more information about connecting your phone, see the Aastra 6735i IP Phone Installation Guide, the section "Con- necting to the Network and to Power".
  • Page 12: Idle Screen

    Getting Started Idle Screen When the phone has successfully updated the configuration and connected to the network, the phone displays the Idle State screen. The idle screen is shown whenever your phone is not in use. John Smith 01/01/14 11:00am Note: Your System Administrator sets up your SIP screen name, line number, and any other administrative features required.
  • Page 13 Getting Started Idle Screen With Softkeys/Programmable Keys Configured If you or your Administrator have configured softkey functions on your phone, the labels for those functions display on the screen. Programmable key functions (top keys) do not display on the LCD. For example, in the following illustration, "Home"...
  • Page 14 A More softkey also displays at the bottom right of the screen if you have configured softkeys. For example, in the illustration below, the 6735i has several bottom softkeys configured on the idle screen. A "More" key displays for you to view additional softkeys on another screen. Also, if you pick up the handset, a "More" displays for you to view additional softkeys.
  • Page 15: Ip Phone Keys

    Key Panel The following sections describe the various 6735i phone key functions on both the symbol and text hardware platforms, and how they help you make and manage your calls and caller information. Images of the symbol keys and the symbol hardware platform are used throughout this document.
  • Page 16: Key Descriptions

    IP Phone Keys Key Descriptions The following table identifies the keys on the key panel of your 6735i IP phone that you can use for handling calls. Text Keys Symbol Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes.
  • Page 17 Keys 5 and 6 have no assigned functions. All 6 keys are programmable and can be assigned to perform specific functions. The following are the default functions for the programmable keys on the 6735i IP phone: 1 SERVICES Accesses enhanced features and services such as ML applications and voicemail, provided by third parties.
  • Page 18: Keypad Keys

    IP Phone Keys Keypad Keys The 6735i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet.The 6735i phone keypad includes the following: Keypad Key...
  • Page 19: Methods For Customizing Your Phone

    Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options key and accessing the IP Phone UI.
  • Page 20 Methods for Customizing Your Phone Note: *The "Administrator Menu" options are Administrator level functions only, and are not accessible by the user. These options should only be set up and changed by your System Administrator. Simplified Options Menu Your System Administrator may configure a simplified options menu for your phone. The following table indicates the options that may appear on your phone if the simplified options menu is applied.
  • Page 21: Phone Options Via The Aastra Web Ui

    Phone Options via the Aastra Web UI In addition to the IP Phone UI options, you can customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP Address”...
  • Page 22 Expansion Module - Allows you to configure an additional 36 softkeys with a M670i Expansion Module, or an additional 60 softkeys with a M675i Expansion Module if it is attached to the phone. This option displays on the side menu of the Aastra Web UI only if an Expansion Module is attached.
  • Page 23 Ring Tones (global and per-line basis) • Time and Date Settings • Language Settings Account Configuration - Allows you to configure “Do Not Disturb” (DND) and “Call Forwarding” (CFWD) by account. You can have multiple accounts on the 6735i. 41-001451-05 REV01 – 04.2014...
  • Page 24: Phone Status

    Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
  • Page 25: Finding Your Phone's Ip Address

    If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
  • Page 26: Phone Status Via The Aastra Web Ui

    This Status window is read only. It displays the status of your phone which includes the following: • Network Status • Hardware Information • Firmware Information • SIP Status SIP Account Status The IP Phones show the SIP registration status on the IP Phone’s Status screen in the Aastra Web UI. 41-001451-05 REV01 – 04.2014...
  • Page 27 Phone Status The following table describes the status conditions that can display for the account. Status Condition Description Registered Displays this status on accounts that HAVE been registered with the SIP proxy server. Example: Backup Registrar Line SIP Account Status Used? 650@proxy.com:5060 Registered...
  • Page 28: Customizing Your Phone

    Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and pro- vide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone.
  • Page 29 • ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone.
  • Page 30 UK, and US. Default is US. Press Done. The ring tone and tone set you select is immediately applied to the IP phone. Aastra Web UI Click on Basic Settings->Preferences->Ring Tones. For global configuration In the "Ring Tones" section, select a country from the "Tone Set" field.
  • Page 31: Contrast Level

    Customizing Your Phone Contrast Level The "Contrast Level" option on the IP phone allows you to set the amount of light that illuminates the LCD display. Use this option to set the preference of contrast level. You can set the contrast level using the IP Phone UI only. Setting Contrast Level IP Phone UI Press...
  • Page 32: Live Dialpad

    Live Dialpad* The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6735i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial...
  • Page 33: Time And Date

    Time and date • Time and date format • Time zone • Daylight savings time • Time Servers Note: Only the Time and Date Formats and Time Servers can be set using the Aastra Web UI 41-001451-05 REV01 – 04.2014...
  • Page 34 Customizing Your Phone Configuring Time and Date Use the following procedures to configure the time and date settings on the IP phone. IP Phone UI Set Time and Time Format Note: The time and time format you configure display on the phone’s idle screen. Press on the phone to enter the Options List.
  • Page 35 Customizing Your Phone Set Date and Date Format Note: The date and date format you configure display on the phone’s idle screen. Select Preferences. Select Time and Date. Select Set Date. Using the keys on the keypad, enter a date to set on the IP phone. Use the "Backspace"...
  • Page 36 Customizing Your Phone Daylight Savings Time Select Preferences. Select Time and Date. Select Daylight Savings. Select a Daylight Savings time from the list of options. Default is Automatic. Valid values are: • • 30 min summertime • 1h summertime • Automatic (Default) Press Done to save the Daylight Savings value you selected.
  • Page 37 Customizing Your Phone Aastra Web UI Click on Basic Settings->Preferences->Time and Date Setting. In the “Time Format” field, select the time format you want to use on your phone. Valid values are: • 12h (12 hour format) (default) • 24h (24 hour format) Note: The time and time format you configure display on the phone’s idle screen.
  • Page 38 Language The IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI display in a spe- cific language as required. When you set the language to use, all of the display screens (menus, services, options, config- uration parameters, etc.) display in that language.
  • Page 39 Russian, and Nordic). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and char- acters in a specific language when performing inputs on the phone.
  • Page 40 Customizing Your Phone Keypad Input Alphabet Tables English Uppercase Characters Lowercase Characters 1;=_,-'&() 1.:;=_,-'&() ABC2 abc2 DEF3 def3 GHI4 ghi4 JKL5 jkl5 MNO6 mno6 PQRS7 pqrs7 TUV8 tuv8 WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ French Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀÂÇÁÅÆ...
  • Page 41 Customizing Your Phone German Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÄÀ abc2äà DEF3É def3é GHI4 ghi4 JKL5 jkl5 MNO6Ö mno6ö PQRS7ß pqrs7ß TUV8Ü tuv8ü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Italian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀCÇ abc2àcç...
  • Page 42 Customizing Your Phone Russian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() АБВГ2ABC aбвг2abc ДЕЁЖЭ3DEF Дeëжз3def ИЙКЛ4GHI ийкл4ghi МНОП5JKL мноп5jkl РСТУ6MNO рсту6mno ФХЦЧ7PQRS7 фхЧч7pqrs ШЩЪЫ8TUV шщъы8tuv ЬЗЮЯ9WXYZ ьзюя9wxyz * <SPACE> * <SPACE> #/\@ #/\@ Nordic Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÅÄÆÀ abc2åäæà...
  • Page 43 All languages may not be available for selection. The available input languages are dependant on the configuration enabled by your System Administrator. Click Save Settings. The change is dynamic. The Aastra Web UI and IP Phone UI allow you to enter text and characters in the language you selected.
  • Page 44 Customizing Your Phone Latin 2 Character Set The 6735i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputting in the IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones.
  • Page 45: User Password

    If you change the password Then you need to: using the IP Phone UI, use that new password to log into the Aastra Web UI. using the Aastra Web UI, use that new password when changing the user password via the IP Phone UI.
  • Page 46: Resetting A User Password

    If you forget your password, you can reset it and enter a new password. The reset user password feature resets the pass- word to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
  • Page 47: Restarting Your Phone

    “Phone Lock Key” page 101.) In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field displays a screen that allows you to enter and save a new user password.
  • Page 48 Options List. At the prompt, "To unlock the phone", enter your user password and press Enter. The phone unlocks. Aastra Web UI Click on Operation->Phone Lock. Lock the Phone In the "Lock the Phone?" field, click Lock.
  • Page 49: Defining An Emergency Dial Plan

    In all European Union countries it is also the emergency telephone number for both mobile and fixed-line telephones. A police and/or fire emergency number in Asia, Europe, Middle East, and South America. You can set the emergency dial plan using the Aastra Web UI. Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area.
  • Page 50: Line Keys, Programmable Keys, And Softkeys

    Keys Multiple Line and Call Appearances The 6735i has 4 hard line/call appearance buttons each with a corresponding status light. These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of. By pressing a line/call appearance button, you connect to the line or a call it represents.
  • Page 51: Softkeys And Programmable Keys

    If a M670i or M675i Expansion Module(s) is attached to the phone, you can configure up to an additional 36 softkeys on each M670i Expansion Module and up to 60 softkeys on each M675i Expansion Module. (The 6735i IP Phone allows up to 3 expansion modules on each phone).
  • Page 52 You can also receive RTP streams from preconfigured multicast addresses (can specify up to 5 addresses) using the "Paging Listen Addresses" at the path, Basic Settings->Preferences->Group Paging RTP Settings in the Aastra Web UI. For more information about setting this parameter, see “Group RTP Paging (receives RTP streams)”...
  • Page 53: State-Based Softkeys

    Line Keys, Programmable Keys, and Softkeys State-Based Softkeys On the 6735i bottom softkeys, you can configure a specific state to display when a softkey is being used. Softkeys (state-based) The following table describes the states available to configure for the softkeys.
  • Page 54 Key Display Behavior On the 6735i IP Phone, you can configure up to 20 functions on the softkeys. If you have no softkeys configured on the IP Phone, and you assign softkey functions to higher number keys in the Aastra Web UI, the key functions automatically appear in the first available position on the LCD display.
  • Page 55 Line Keys, Programmable Keys, and Softkeys The following illustrations show the configuration of Key 12 and how that key displays on the phone: John Smith Key 12 displays in softkey position 1 01/01/14 11:00am on the phone 41-001451-05 REV01 – 04.2014...
  • Page 56: Line Key

    Configuring a Line Key You can set a key as an additional line on the 6735i. The key acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys, see “Multiple Line and Call Appearances”...
  • Page 57 Line Keys, Programmable Keys, and Softkeys You use the Aastra Web UI to set a key as a line. Aastra Web UI Use the following procedure to set a key to function as a line. The procedure shows the softkey screens as an example.
  • Page 58: Speeddial Key

    The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed dialing. You can program the keys on the 6735i to speed dial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
  • Page 59 Line Keys, Programmable Keys, and Softkeys Press-and-Hold to Create a Speed Dial (applicable to programmable keys, softkeys, keypad keys, expansion module keys) IP Phone UI Pressing and holding down a programmable key, softkey, keypad key, or expansion module key on the phone initiates a speed dial feature.
  • Page 60 Line Keys, Programmable Keys, and Softkeys In the "Line:" field, select a line to apply to the speed dial key. Enter Name: John Smith Enter Number: 555-6789 Line: 1 Save Change Cancel This is the line that the phone opens to dial the number after you press the speed dial key. By default, the phone uses Line 1 for the speed dial key.
  • Page 61 Line Keys, Programmable Keys, and Softkeys PIn the "Enter Name:" field, enter a name to apply to the speed dial key. Use the keypad keys to enter the name. Continue to press the keypad keys to access the next letter for that key (i.e. press 2 three times to access C).
  • Page 62 Line Keys, Programmable Keys, and Softkeys Creating a Speed Dial Key Using the Softkeys, Programmable Keys, or Expansion Module Keys Aastra Web UI Use the following procedure to set a key to function as a speed dial. The procedure shows the softkey screens as an example.
  • Page 63 Line Keys, Programmable Keys, and Softkeys Creating Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI Click on Operation->Keypad Speed Dial Select from "Digit 1" through "Digit 9". In the input box, enter the phone number, extension, or speed dial prefix to apply to this Digit key. If you enter a speed dial prefix, you must enter the "+"...
  • Page 64: Editing Speed Dial Keys

    Line Keys, Programmable Keys, and Softkeys Editing Speed Dial Keys On the 6735i, you can edit a speed dial key using any of the following methods: • Using the Aastra Web UI at the path: – Operation->Softkeys and XML –...
  • Page 65 Line Keys, Programmable Keys, and Softkeys Editing a Speed Dial on a Softkey, Programmable Key, or Expansion Module Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Select the key configured for speed dial.
  • Page 66 Line Keys, Programmable Keys, and Softkeys Editing a Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI Click on Operation->Keypad Speed Dial. Select from "Digit 1" through "Digit 9". In the input box, edit the phone number, extension, or speed dial prefix for this Digit key. If you enter a speed dial prefix, you must enter the "+"...
  • Page 67: Do Not Disturb" (Dnd) Key

    If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the keys using the Aastra Web UI only. DND is not configurable from the IP phone UI.
  • Page 68: Busy Lamp Field (Blf) Key

    On the 6735i, the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF key. When the monitored user is on an active call, a small telephone icon is shown with the handset off-hook.
  • Page 69 Line Keys, Programmable Keys, and Softkeys In the "Value" field, enter the phone number or extension you want to monitor. In the "Line" field, select a line for which to apply this key. Valid values are: • global • 1 through 9 Expansion Module Keys Select from “Key 1”...
  • Page 70: Blf/List Key

    A receptionist has a 6735i running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Appli- cation Server. On the 6735i, the key LEDs illuminate either flashing, solid, or turn off depending on the state of those extensions.
  • Page 71 Configuring a BLF/List Key The BLF List function can be configured on the 6735i using the Aastra Web UI only. If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML->Services. The BLF List URI is the name of the BLF/List defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user.
  • Page 72 Line Keys, Programmable Keys, and Softkeys In the "Line" field, select a line number that is actively registered to the appropriate SIP proxy you are using. Valid values are: • global • 1 through 9 Note: The "Label" and "Value" field are not required. The BroadWorks BLF/List name is configured in the "BLF List URI" field instead.
  • Page 73: Automatic Call Distribution (Acd) Key

    It is recommended you configure no more than a single ACD softkey or expansion module key per IP phone. Configuring an Automatic Call Distribution (ACD) Key Aastra Web UI Use the following procedure to configure ACD on the 6735i IP Phone. The procedure shows the softkey screens as an example. Click on Operation->Softkeys and XML.
  • Page 74 Line Keys, Programmable Keys, and Softkeys In the "Type" field, select "Auto call distribution". In the "Label" field, enter a label to apply to this ACD key. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1 through 9. In the state fields, check (enable) or uncheck (disable) the “idle”...
  • Page 75: Log Off

    Line Keys, Programmable Keys, and Softkeys Using the ACD Key Use the following procedure to log into a phone queue from your IP phone. IP Phone UI Check with your Administrator to verify the queue linked to your ACD Key. Press the ACD-configured Key.
  • Page 76: Xml Key

    XML Key The 6735i IP phone has a feature you can enable called "XML" (Extensible Markup Language). XML is a markup language much like HTML. Your System Administrator can create customized XML menu services and load them to your IP phone.
  • Page 77 Line Keys, Programmable Keys, and Softkeys Configuring XML Services Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys Select from "Key 1" through "Key 20". In the "Type" field, select "Services".
  • Page 78 Line Keys, Programmable Keys, and Softkeys Programmable Keys Select from "Key 1" through "Key 6". In the "Type" field, select "Services". In the "XML Application URI" field, enter an application URI(s). Note: Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field. In the "XML Application Title"...
  • Page 79 Line Keys, Programmable Keys, and Softkeys Configuring an XML Key Aastra Web UI Use the following procedure to configure an XML key on the 6735i IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML.
  • Page 80 Line Keys, Programmable Keys, and Softkeys Programmable Keys Select from "Key 1" through "Key 6". In the "Type" field, select "XML". In the "Value" field, enter a URI(s) to apply to this key. Note: Contact your System Administrator for the appropriate value(s) to enter in the "Value" field. Expansion Module Keys Select from “Key 1”...
  • Page 81 To exit from the "Services" menu, press the Services key again. From an XML Key Press the XML key on the 6735i phone. A "Custom Features" screen displays or the title you specified. Use the 5 and 2 to scroll through the customized features.
  • Page 82: Flash Key

    Flash Key You can set a key to generate a flash event when it is pressed on the 6735i. You do this by setting the key to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
  • Page 83: Sprecode Key

    Administrator for information about available services. Configuring a Sprecode Key Aastra Web UI Use the following procedure to configure a Sprecode key on the 6735i IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML.
  • Page 84: Park/Pickup Keys

    Park/Pickup Keys The 6735i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ servers.
  • Page 85 Line Keys, Programmable Keys, and Softkeys In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Click Save Settings. Click on Reset, then click Restart to restart the IP phone and apply the changes. Programmable Keys Select from "Key 1"...
  • Page 86 Line Keys, Programmable Keys, and Softkeys Using the Park Call/Pickup Parked Call Feature Use the following procedure on the IP phone to park a call and pick up a parked call. Park a Call While on a live call, press the "Park" key. Perform the following for your specific server: For Asterisk Server Server announces the extension number where the call has been parked.
  • Page 87: Last Call Return (Lcr) Key

    (Sylantro Servers only) Using the Aastra Web UI, you can configure the "Last call return" (LCR) function on a key. This feature is for Sylantro servers only. If you configure "LCR" on a key, and a call comes into your phone, after you are finished with the call and hang up, you can press the key configured for “LCR”...
  • Page 88: Call Forward Key

    Call Forward Key Using the Aastra Web UI, you can configure the Call Forward (CFWD) function on a softkey, programmable key, or expansion module key. Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both.
  • Page 89: Blf/Xfer

    When the focused line and the monitored extension are idle, pressing the BLF/Xfer key causes the phone to go offhook and dial the number of the extension. Configuring a BLF/Xfer Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys.
  • Page 90 Line Keys, Programmable Keys, and Softkeys In the “Value” field, enter the monitored extension or the extension to transfer calls to (for example, “35”). In the “Line” field, select the line for which you want to use the key functionality. Valid values are: •...
  • Page 91: Speeddial/Xfer

    Line Keys, Programmable Keys, and Softkeys Speeddial/Xfer The Speed Dial key allows a number to be dialed quickly by pressing one key configured for speed dialing. The Xfer key allows a call to be transferred to other recipients blindly or consultatively. The Speeddial/Xfer key combines the Speed Dial and Xfer key's functionality together allowing the user to transfer calls or use Speeddial with one key.
  • Page 92 Line Keys, Programmable Keys, and Softkeys Configuring a Speeddial/Xfer Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys Select from "Key 1" through "Key 20". In the "Type" field, select Speed dial/Xfer.
  • Page 93: Speeddial/Conf

    Speeddial/Conf The 6735i allows you to configure a softkey or programmable key or expansion module key to be used as a speed dial con- ference key (Speeddial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre-defined number while remaining in the call.
  • Page 94 Line Keys, Programmable Keys, and Softkeys In the “Value” field, enter the speed dial extension or the extension to add to the conference (for example, “5551212”). In the “Line” field, select the line for which you want to use the key functionality. Valid values are: •...
  • Page 95: Directory Key

    Directory Key By default, the 6735i has a Directory key configured on key 2 of the top set of keys. However, using the Aastra Web UI, you can assign the Directory key to any key on the top or bottom keys on the phone.
  • Page 96 Line Keys, Programmable Keys, and Softkeys Configuring a Directory Key Aastra Web UI Use the following procedure to configure a Directory key on the 6735i IP Phone. Note: By default, the Directory key is Key 2 on the Programmable keys.
  • Page 97: Callers List Key

    Callers List Key By default, the 6735i has a Callers List key configured on key 3 of the top set of keys. However, using the Aastra Web UI, you can assign the Callers List key to any key on the top or bottom keys on the phone.
  • Page 98 Line Keys, Programmable Keys, and Softkeys Configuring a Callers List Key Aastra Web UI Use the following procedure to configure a Callers List key on the 6735i IP Phone. Note: By default, the Callers List key is Key 3 on the Programmable keys.
  • Page 99: Redial Key

    Redial Key By default, the 6735i has a dedicated Redial List key. However, using the Aastra Web UI, you can assign the Redial List key to any key on the top or bottom keys on the phone. Pressing the Redial List key displays the “Redial List”.
  • Page 100 Line Keys, Programmable Keys, and Softkeys Configuring a Redial List Key Aastra Web UI Use the following procedure to configure a Redial List key on the 6735i IP Phone. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
  • Page 101: Conference Key

    “Conferencing Calls” page 117. Configuring a Conference Key Aastra Web UI Use the following procedure to configure a Conference key on the 6735i IP Phone. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys Select from "Key 1"...
  • Page 102: Transfer Key

    “Transferring Calls” page 114. Configuring a Transfer Key Aastra Web UI Use the following procedure to configure a Transfer key on the 6735i IP Phone. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys Select from "Key 1"...
  • Page 103: Intercom Key

    Intercom Key By default, the 6735i has an Intercom key configured on key 4 of the top set of keys. However, using the Aastra Web UI, you can assign the Intercom key to any key on the top or bottom keys on the phone.
  • Page 104 Line Keys, Programmable Keys, and Softkeys Configuring an Intercom Key Aastra Web UI Use the following procedure to configure a Callers List key on the 6735i IP Phone. Note: By default, the Intercom key is Key 4 on the Programmable keys.
  • Page 105: Services Key

    Line Keys, Programmable Keys, and Softkeys Services Key By default, the 6735i has a Services key configured on key 1 of the top set of keys. However, you can use any key to config- ure a "Services" key. Services Key The Services key accesses enhanced features and services provided by third parties.
  • Page 106 Line Keys, Programmable Keys, and Softkeys Configuring a Services Key Aastra Web UI Use the following procedure to configure a Services key on the 6735i IP Phone. Note: By default, the Services key is Key 1 on the Programmable keys.
  • Page 107: Phone Lock Key

    You can configure a key on the IP Phone to use as a lock/unlock key. You assign the function of the key as “Phone Lock”. Configuring a Phone Lock Key Aastra Web UI Use the following procedure to configure a Phone Lock key on the 6735i IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML.
  • Page 108: Paging Key (Sends The Rtp Stream)

    For more information about Group Paging and how it works, and to specify multicast addresses, see “Group RTP Paging (receives RTP streams)” page 172. Configuring a Paging Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys Select from "Key 1" through "Key 20".
  • Page 109 Line Keys, Programmable Keys, and Softkeys In the “Value” field, enter a multicast IP address and a port number for the Paging key. When you press this key, the phone initiates an outgoing multicast RTP session to the specified address using the specified port. (For example, 239.0.1.15:10000).
  • Page 110 Line Keys, Programmable Keys, and Softkeys Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. IP Phone UI Notes: •...
  • Page 111: Empty Key

    Configuring an Empty Key Aastra Web UI Use the following procedure to configure an Empty softkey on the 6735i phone. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
  • Page 112: None Key

    Line Keys, Programmable Keys, and Softkeys None Key Aastra Web UI Use the following procedure to delete a key on the 6735i IP Phone. The procedure shows the softkey screen as an exam- ple. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys.
  • Page 113: Making Calls

    Making Calls This section describes ways to make calls on your 6735i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance button •...
  • Page 114: Using Handsfree Speakerphone

    When handsfree is on, the speaker light turns on. Using a Headset The 6735i accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equip- ment retailer or distributor to purchase a compatible headset.
  • Page 115: Using Intercom

    Using Intercom On the 6735i, you can use the Icom key to automatically connect with a remote extension. By default, the Icom key is con- figured as Key 4 on the top set of keys.
  • Page 116: Redial

    Making Calls You can set specific incoming Intercom call features on the 6735i IP phone using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aastra Web UI Description Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller.
  • Page 117: Mute

    Making Calls Delete All Items IP Phone UI Press Press the Delete Key, then press the Delete All Key to erase all items. Mute You can use the Mute key to mute the handset, headset, or speakerphone. When you use the mute key on your phone, you cannot be heard on an active call or on a conference.
  • Page 118: Receiving Calls

    Receiving Calls When a call is ringing at your extension, the inbound callers extension and name display to the screen. The line/call appearance light flashes quickly for the incoming call. John Smith Keri March Answer Ignore Answering an Incoming Call IP Phone UI To answer the call •...
  • Page 119: Handling Calls

    Handling Calls When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold You can place an active call on hold by pressing the Hold key.
  • Page 120: Transferring Calls

    Direct Transfer The 6735i IP phone provides a convenient direct method of transferring an existing call to another existing call. If you have the transfer recipient on hold on another line, you can simply navigate to the recipient and press the Transfer/Xfer key and the direct transfer will be performed.
  • Page 121 Handling Calls Transferring Calls in Pre-Dial Mode Use the following procedure to transfer a call to another extension in pre-dial mode. Use the following illustration as a ref- erence.. Transfer Key when handset is lifted Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer. Press the Xfer key.
  • Page 122 Handling Calls Transferring an Existing Call to Another Existing Call Ensure you are on an active call with the party you wish to transfer (the transfer recipient should be placed on hold) Press the 3 or 4 navigation keys to scroll to the party to whom you wish to transfer the active call. Press Xfer key.
  • Page 123: Conferencing Calls

    Xfer More Local Conferencing The 6735i phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6735i. Note: Your System Administrator can set your Conference key to speed dial a specific number. Contact your System Admin- istrator for more information.
  • Page 124 Handling Calls Pre-Dial & Live Dial Mode By default, when users are initiating a conference call or transfer, they will not hear a dial tone before dialing begins (pre- dial mode). The phone does not automatically dial out the number until the user presses the “Conference” key. This allows the users to make changes to the dialing number before initiating the call.
  • Page 125 Handling Calls Enter the phone number of Party 3. Note: Users are able to edit the destination number (“Backspace” softkey is provided and navigation key is functional to move the cursor to the desired location). Wait for Party 3 to answer. When Party 3 answers, you can consult with them before adding them to the conference. Press the Conf key again to add Party 3 to the conference.
  • Page 126 When a name is displayed, pressing the Drop softkey drops the displayed party from the call. Centralized Conferencing (for Sylantro and Broadsoft Servers) The 6735i allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing.
  • Page 127 Setting Up Multiple Conferences (for Sylantro Server only) Note: The 6735i is limited to 9 conferences (a single conference each on lines 1 through 9). Start Conference 1 using the procedures in the previous section, “Setting Up a Conference and Adding Multiple Parties (for Sylantro and Broadsoft Servers)”...
  • Page 128: Ending Calls

    Press the Conf Key again to join the Parties to the active conference. Ending a Conference and Transferring Remaining Parties The 6735i allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a Transfer key.
  • Page 129: Managing Calls

    Managing Calls The 6735i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
  • Page 130 Managing Calls Press the Directory Key. The directory displays the number of entries in your list. If the Directory list is empty, "Directory Empty/Use Save to add" displays. The following is an example of the Directory List Header screen with 97 entries in the List.
  • Page 131 Managing Calls The following examples illustrate the IP Phone UI screens you can use to add entries in the Directory List. Enter Name: Label Number more Line: 1 more Save Save Backspace Backspace Label Cancel Cancel Screen 1 Screen 2 Adding Names, Numbers, Labels IP Phone UI On Screen 1:...
  • Page 132 Managing Calls Editing Entries in the Directory List IP Phone UI On Screen 1, when the cursor is in the "Line" field, softkey 5 displays a Change softkey. The following example illustrates a Directory entry for "Steve Smith", with a phone number and an "Office" label. Since the cursor is in the "Line" field, the Change softkey displays.
  • Page 133 Managing Calls Scrolling Multiple Screens Per Entry IP Phone UI If there are multiple numbers for an entry, the 3 and 4 keys display for you to scroll multiple screens. The following examples show Screen 1 as Steve Smith’s Office number, Screen 2 as Steve Smith’s Home number, and Screen 3 as Steve Smith’s Cell number.
  • Page 134 Managing Calls Pressing the Save softkey in the above screen places the Cell label, the Cell number, and line associated with the Cell number, into the one position. So the first screen to display for the entry would be the Cell number screen. If no label is assigned to the entry, the numbers would be arranged in the order you specify.
  • Page 135 Managing Calls Deleting Entries from the Directory List You can delete entries from the Directory List in the following ways: • Delete a single name or number and all associated numbers and labels. • Delete specific numbers and labels from a single entry •...
  • Page 136: Delete All

    Managing Calls To delete specific numbers, names or labels for an entry: Scroll to a name or number in the Directory List that has multiple numbers and/or labels assigned to the entry. Press Delete. The following screen displays. Delete number 907609999 or delete all Steve Smith entries? Delete All...
  • Page 137 Managing Calls Saving from the Callers List IP Phone UI You can save a name, number, and/or label from the Callers List to the Directory List using the following procedure. Use the following illustration as a reference. Directory Key Callers List Key Press the Callers List key.
  • Page 138 Press Copy. The entry is saved in the Directory List. Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format.
  • Page 139 Managing Calls Download the Directory List Use the following procedure to download the Directory List to your PC using the Aastra Web UI Aastra Web UI Click on Operation->Directory. In the Directory List field, click on Save As. A File Download message displays.
  • Page 140: Callers List

    Callers List The Callers list is a stored log of your incoming calls. The 6735i telephone stores information on up to 200 incoming calls in the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you.
  • Page 141 Managing Calls Accessing the Callers List IP Phone UI Use the following procedure to access the Callers List. Use the following illustration as a reference. Callers List Key Handsfree Button Press the Callers List key. Press the Services key if your System Administrator has configured the Services key to access the Callers List. Use the 5 keys to scroll through the line items in the Callers List.
  • Page 142 Managing Calls IP Phone UI Use the following procedure to edit the Callers List. Use the following illustration as a reference. Callers List Key Handsfree Button Press the Callers List Key. Press 2 and 5 to find the entry you want to edit. Press 2 to view the most recent call, or 5 to see the oldest call on your list.
  • Page 143 Managing Calls Deleting Entries from the Callers List You can delete individual items from the Callers List, or you can delete all items in the Callers List. IP Phone UI Use the following procedure to delete an individual item from the Callers List. Use the following illustration as a reference. Callers List Key Press the Callers List Key.
  • Page 144 Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
  • Page 145 Managing Calls Download the Callers List Use the following procedure to download the Callers List to your PC using the Aastra Web UI Aastra Web UI Click on Operation->Directory. In the Callers List field, click on Save As. A File Download message displays.
  • Page 146: Dnd And Call Forward

    On the 6735i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
  • Page 147 Managing Calls Note: If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Configuring DND The following describes configuring DND on your phone. To configure a DND key, see the section, “"Do Not Disturb"...
  • Page 148 Managing Calls Click on Basic Settings->Account Configuration. For each account, enable DND by placing a check mark in the box. Disable DND by unchecking the box. Notes: • If you selected “Account” or “Custom” mode in step 2, you can enable/disable each account or all accounts as applicable.
  • Page 149 • If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. • Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
  • Page 150 Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. On the 6735i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set a CFWD mode using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode: Account (default), Phone, and Custom.
  • Page 151 CFWD key LED OFF if all CFWD modes are disabled for the account in focus. Note: If you make changes to the configuration for CFWD via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Configuring CFWD Using the Aastra Web UI Aastra Web UI Use the following procedure to configure CFWD using the Aastra Web UI.
  • Page 152 Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
  • Page 153 If you selected “Phone” mode, all accounts are set to the same CFWD configuration (All, Busy, and/or No Answer) as Account 1 on the phone. (In the Aastra Web UI, only Account 1 is enabled. All other accounts are grayed out but use the same configuration as Account 1.)
  • Page 154 Using CFWD via the IP Phone UI Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra Web UI. You can access the CFWD menus by pressing a pre-configured Call Forward key, or by selecting Options->Call Forward from the IP Phone UI.
  • Page 155 Managing Calls Select a state for the account(s) in focus using the UP and DOWN arrow keys. You can enable/disable any or all of the following states for an account: • All - Enables CFWD All for an account and forwards all incoming calls for that account, to the specified number. •...
  • Page 156 Managing Calls Use the DOWN arrow key to scroll to the “No. Rings” field. Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls. Valid values are 1 to 20. Default is 3. When the phone receives an incoming call, and call forward is configured on the phone, the phone rings the number of times you specify in the No.
  • Page 157 Managing Calls CFWD in Phone Mode Note: In ”Phone” mode, when you change the call forward configuration for an account, the change applies to all accounts. Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname1 Screenname2 Screenname3 CFWD All CFWD All...
  • Page 158 Managing Calls Press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. Call Forward Call Forward Mode No Answer Mode No Answer Change the State: OFF State: ON State Number: Number: Change No.
  • Page 159: Call Forward

    Managing Calls CFWD in Custom Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Screenname1 Screenname2 Screenname3 CFWD All CFWD Busy 01/01/14 11:00am 01/01/14 11:00am 01/01/14 11:00am Call Forward Call Forward Call Forward In the above example, Screenname1, Screenname2, and Screenname3, are three accounts configured on the phone. Screenname1 has “CFWD All”...
  • Page 160: Call Forward Mode

    Managing Calls After selecting an account, press CHANGE. The Call Forward Mode screen displays for the account you selected. Use the UP and DOWN arrow keys to scroll through each state type. Call Forward Mode Indicates 1.All CFWD Enabled 2.Busy 3.No Answer Indicates no CFWD phone...
  • Page 161 Managing Calls Press the CHANGE key for the mode you selected in step 4. This displays the Call Forward State screen. Call Forward Call Forward Mode No Answer Mode No Answer Change the State: OFF State: ON State Number: Number: Change No.
  • Page 162: Voicemail

    Managing Calls Voicemail The Voicemail feature on the 6735i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
  • Page 163: Additional Features

    Display DTMF Digits A feature on the 6735i phone allows users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey, programmable key, or expansion module key.
  • Page 164: Play Call Waiting Tone

    You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone.
  • Page 165: Stuttered Dial Tone

    Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.
  • Page 166: Xml Beep Support

    XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
  • Page 167: Status Scroll Delay

    Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)" field at the path Basic Settings->Preferences->General.
  • Page 168: Switch Ui Focus To Ringing Line

    Switch UI Focus to Ringing Line You can configure a feature on the 6735i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.
  • Page 169: Call Hold Reminder During Active Calls

    When this feature is disabled, a ring splash is heard when the active call hangs up and there is still a call on hold. You can enable or disable this feature using the “Call Hold Reminder During Active Calls” in the Aastra Web UI.
  • Page 170: Call Hold Reminder (On Single Hold)

    (even when no other calls are active on the phone). When enabled, the phone initiates a reminder ring splash periodically for the single call on hold. When disabled, no reminder ring splash is audible. You can enable or disable this feature using the “Call Hold Reminder” parameter in the Aastra Web UI. Configuring “Call Hold Reminder”...
  • Page 171: Call Waiting Tone Period

    “Call Waiting Tone Period”. A value of “0” is the default and plays the call waiting tone only once on the active call. When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the Aastra Web UI. Configuring “Call Waiting Tone Period”...
  • Page 172: Preferred Line And Preferred Line Timeout

    Preferred Line and Preferred Line Timeout The 6735i has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook to make another call, you pickup on the preferred line.
  • Page 173: Goodbye Key Cancels Incoming Calls

    Goodbye Key Cancels Incoming Calls The 6735i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming Call"...
  • Page 174 Additional Features Configuring Goodbye Key to Cancel Incoming Calls Aastra Web UI Use the following procedure to configure the Goodbye key to cancel incoming calls on the IP phone. Note: "Goodbye Key Cancels Incoming Call" is enabled by default. Click on Basic Settings->Preferences->General.
  • Page 175: Message Waiting Indicator Line

    MWI LED on line 3 only, the LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). You configure the MWI indicator using the Aastra Web UI. Configuring Message Waiting Indicator Line Aastra Web UI Use the following procedure to configure the message waiting indicator on a specific line or on all lines on the IP phone.
  • Page 176: Incoming Intercom Call Features

    If the intercom call comes into the phone while an active call is already present, the phone puts the active call on hold and answers the intercom call. You can change the behavior of how the phone handles incoming intercom calls by enabling/disabling specific parame- ters using the Aastra Web UI. • Auto Answer •...
  • Page 177 Additional Features Configuring Incoming Intercom Settings Aastra Web UI Use the following procedure to configure incoming intercom call settings on the IP phone. Click on Basic Settings->Preferences->Incoming Intercom Settings. The "Auto-Answer" field is enabled by default. The automatic answering feature is turned on for the IP phone for answering Intercom calls.
  • Page 178: Group Rtp Paging

    SIP signaling. This is called Group Paging on the IP phones. You can specify up to 5 multicast addresses that the phone listens for on the network. This feature is configurable using the Aastra Web UI only.
  • Page 179: Shared Call Appearance (Sca) Call Bridging

    Additional Features Shared Call Appearance (SCA) Call Bridging Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a button on the secretary's phone. Calls can be transferred between two phones with the same extension button by simply putting the call on hold at one phone and picking it up on the other.
  • Page 180 Additional Features Line Keys and Idle Screens State Call LED Call Caller ID Non-Call LED Non-Call Caller ID Idle Seized Solid Green None Solid Red None Progressing (outgoing call) Green Called Party Solid Red None Alerting (incoming call) Blinking Unselected Red Active Solid Green Far-end...
  • Page 181: Star Codes

    All of the main call handling and extension management features using star codes can be set on your phone by your Administrator. Contact your System Administrator for more information. If these have not been set up, you can dial any star code commands on the 6735i phone the same way you would on a reg- ular telephone.
  • Page 182: Model M670I And M675I Expansion Modules

    Model M670i and M675i Expansion Modules The 6735i IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to provide additional softkeys. The 6735i phone supports up to 3 expansion modules (either M675i or M670i) when powered via an optional power adapter.
  • Page 183 Empty • Call Forward You can configure the keys using the Aastra Web UI at the path, Operation->Expansion Module <N> when an Expansion Module is attached to the 6735i IP Phone. Reference For more information about configuring the expansion module keys with these functions, see the “Softkeys and Program-...
  • Page 184: Using The Expansion Modules

    Model M670i and M675i Expansion Modules Using the Expansion Modules M670i Expansion Module After configuring the softkeys on the M670i Expansion Module, you can record the name of the softkey on the paper labels provided with the Expansion Module. Press the softkey you want to use when applicable. Softkeys M675i Expansion Module The M675i Expansion Module screen displays softkeys in column format.
  • Page 185 45. For more information about installing M670i and M675i modules on your phone, see the Aastra 6735i SIP IP Phone Installation Guide. Press-and-Hold to Create a Speed Dial Key You can press and hold an expansion module key to create a speed dial key and configure it the same way you configure a speed dial key on the phone.
  • Page 186: Troubleshooting Solutions

    Aastra PoE (Power over Ethernet) inline power supply, to provide power over Eth- ernet locally to your phone. See the section “Connecting to the Network and to Power” in the Aastra 6735i Installa- tion Guide for details.
  • Page 187 The phone displays the “No Service” message if the SIP settings have not been set up correctly. Contact your System Administrator for more information. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. See “User Password” page 39 for more information.
  • Page 188: Limited Warranty

    (1) year period from the date of original purchase (“Warranty Period”). If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive remedy, either repair or replace the product at no charge, if returned within the Warranty Period.
  • Page 189: Limited Warranty (Australia Only)

    Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Aastra in relation to a failure to com- ply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
  • Page 190: Warranty Repair Services

    Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
  • Page 191: Appendix A - Time Zone Codes

    Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AE-Dubai AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires...
  • Page 192 Appendix A - Time Zone Codes Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-Beijing CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe...
  • Page 193 Appendix A - Time Zone Codes Time Zone Name Time Zone Code LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU-Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham OM-Muscat PA-Panama...
  • Page 194 Appendix A - Time Zone Codes Time Zone Name Time Zone Code TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade 41-001451-05 REV01 – 04.2014...
  • Page 195: Index

    ..................107 requirements of ....................2 dialing a number ....................107 dialpad, live ........................ 26 Directory key ......................89 Aastra Web UI directory key .......................95 Basic Settings parameters ................17 directory key, softkey for ..................90 Operaton parameters ..................16 directory list ......................123...
  • Page 196 I n d e x Intercom key, softkey for ..................98 Intercom, using ......................109 Paging key ....................... 102 Introduction .........................1 paging, softkeys for ....................102 IP address, finding ..................19 Park key ........................78 park/pickup using on the IP phone ..................80 key descriptions ....................... 10 password, resetting user’s ..................40 Keypad Keys ......................
  • Page 197 Index phone displays "Bad Encrypted Config" ..........181 phone displays "No Service" ..............181 warning tone, for Intercom ................170 restarting the phone ..................181 warranty exclusions ....................1 using services ....................180 Web UI, using ......................15 VM message light not working ..............180 XML application title ....................70 user password ......................
  • Page 198 Aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation.

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