Page 1: User Guide
Aastra Model 6735i IP Phone User Guide Release 3.2.2 41-001451-00 REV00 – 07.2011...
Page 2: Software License Agreement
Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distri- bution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer.
Page 3: Table Of Contents
................14 Phone Options via the Aastra Web UI .
Page 4: Content
Content User Password....................48 Resetting a User Password.
Page 5 Content Deleting a Key................... . 115 Making Calls .
Page 6 Content Status Scroll Delay ..................173 Incoming Call Interrupts Dialing .
Page 7 Content Model M670i and M675i Expansion Modules ............196 Using the Expansion Modules .
Page 8: Welcome
About this Guide This guide explains how to use the basic features of your new 6735i phone. Not all features listed are available by default. Contact your system or network Administrator to find out which features and services are available to you on your sys- tem.
Page 9: Requirements
The 6735i IP Phone requires the following environment: • SIP-based IP PBX system or network installed and running with a SIP account created for the 6735i IP phone. • Access to a Trivial File Transfer Protocol (TFTP), File Transfer Protocol (FTP), Hypertext Transfer Protocol (HTTP) server, or Hyper Text Transfer Protocol over Secure Sockets Layer (SSL) (HTTPS).
Page 10: Getting Started
Getting Started The 6735i must be set up and be configured prior to its first use. This section describes phone behavior and start up screens you may see when the phone is first plugged in, or when it is restarted.
Page 11 Getting Started The 6735i phone then checks settings and looks for new configuration and firmware updates for the phone from a server. If a new update is found, the phone displays the message “Updating Configuration”. This may take a few moments while the phone downloads the latest updates.
Page 12: Network Connected/Network Disconnected
Getting Started When the configuration update is complete, the phone displays the following screens and then displays the Idle screen. Network Done John Smith Sat Jan 1 12:18am Idle Screen Network Connected/Network Disconnected If your phone is successful when connecting to the network the following screen displays before changing to the Idle screen.
Page 13: Idle Screen
"Network Connected" prompt for a few seconds. However, if changes have been made to your phone’s network settings, you may need to restart your phone. For more information about connecting your phone, see the Aastra 6735i IP Phone Installation Guide, the section "Con- necting to the Network and to Power".
Page 14 Getting Started By default, the top programmable keys 1 through 4 are configured for Services, Directory, Callers List, and Intercom, respectively. You can configure the 6 top programmable keys with up to 6 functions, and the 6 bottom softkeys with up to 20 functions as required.
Page 15 Getting Started Idle Screen with Voicemail Messages The envelope icon displays on the Idle State screen only if you have new messages waiting. The number next to the envelope indicates how many new messages you have. John Smith Sat Jan 1 12:18am Voicemail Icon Idle Screen To access your voicemail messages, use the star codes for your system if a voicemail softkey has not been configured on...
Page 16 Getting Started For example, in the illustration below, the 6735i has several bottom softkeys configured on the idle screen. A "More" key displays for you to view additional softkeys on another screen. Also, if you pick up the handset, a "More" displays for you to view additional softkeys.
Page 17: Ip Phone Keys
Key Panel The following sections describe the various 6735i phone key functions on both the symbol and text hardware platforms, and how they help you make and manage your calls and caller information. Images of the symbol keys and the symbol hardware platform are used throughout this document.
Page 18: Key Descriptions
IP Phone Keys Key Descriptions The following table identifies the keys on the key panel of your 6735i IP phone that you can use for handling calls. Text Keys Symbol Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes.
Page 19 Keys 5 and 6 have no assigned functions. All 6 keys are programmable and can be assigned to perform specific functions. The following are the default functions for the programmable keys on the 6735i IP phone: 1 SERVICES Accesses enhanced features and services such as ML applications and voicemail, provided by third parties.
Page 20: Keypad Keys
IP Phone Keys Keypad Keys The 6735i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet.The 6735i phone keypad includes the following: Keypad Key...
Page 21: Methods For Customizing Your Phone
Using the Options key on the IP Phone • Using the Aastra Web UI in an Internet browser window from your PC. Phone Options via the IP Phone UI You can customize your phone by pressing the Options key and accessing the IP Phone UI.
Page 22 Methods for Customizing Your Phone Note: *The "Administrator Menu" options are Administrator level functions only, and are not accessible by the user. These options should only be set up and changed by your System Administrator. Simplified Options Menu Your System Administrator may configure a simplified options menu for your phone. The following table indicates the options that may appear on your phone if the simplified options menu is applied.
Page 23: Phone Options Via The Aastra Web Ui
Phone Options via the Aastra Web UI In addition to the IP Phone UI options, you can customize additional options on the IP Phone using the Aastra Web UI. In order to access your phone using the Aastra Web UI, you need to know your phone’s IP address. To find your phone’s IP address, see “Finding Your Phone’s IP Address”...
Page 24 Methods for Customizing Your Phone The Network Status window displays for the IP phone you are accessing. You can logout of the Aastra Web UI at any time by clicking Log Off. 41-001451-00 REV00 – 07.2011...
Page 25 Methods for Customizing Your Phone The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings. Headings Descriptions Status The Status section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware information about the IP phone, and information about the SIP account(s) currently configured on the phone.
Page 26 Ring Tones (global and per-line basis) • Time and Date Settings • Language Settings Account Configuration - Allows you to configure “do not disturb” (DND) and “call forwarding” (CFWD) by account. You can have multiple accounts on the 6735i. 41-001451-00 REV00 – 07.2011...
Page 27: Phone Status
Phone Status Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI. Phone Status via IP Phone UI The "Phone Status" option on the IP phone displays the status of your phone to the LCD display.
Page 28: Finding Your Phone's Ip Address
If you want to access your phone’s options using an Internet browser, you need to enter the IP address of the phone in the browser to open the Aastra Web UI. Use the following procedure to find your phone’s IP address.
Page 29: Phone Status Via The Aastra Web Ui
MAC Address • Hardware Information • Firmware Information • SIP Account status123 • SIP Account Status The IP Phones show the SIP registration status on the IP Phone’s Network Status screen in the Aastra Web UI. 41-001451-00 REV00 – 07.2011...
Page 30 Phone Status The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed. SIP Account Status The following table describes the status conditions that can display for the account. Status Condition Description Registered Displays this status on accounts that HAVE been registered with the SIP proxy server.
Page 31: Customizing Your Phone
Customizing Your Phone Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI, the Aastra Web UI, or both, and pro- vide procedures applicable to the option. Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone.
Page 32 • ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI. Configuring Ring Tones and Tone Sets IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone.
Page 33 Customizing Your Phone Aastra Web UI Click on Basic Settings->Preferences->Ring Tones. For global configuration: In the "Ring Tones" section, select a country from the "Tone Set" field. Valid values are Australia, Europe, France, Germany, Italy, UK, Mexico, Brazil, Malaysia, Russia, and US. Default is US.
Page 34: Contrast Level
Customizing Your Phone Contrast Level The "Contrast Level" option on the IP phone allows you to set the amount of light that illuminates the LCD display. Use this option to set the preference of contrast level. You can set the contrast level using the IP Phone UI only. Setting Contrast Level IP Phone UI Press...
Page 35: Backlight
Customizing Your Phone Backlight The "Backlight" option on the IP phone allows you to set the backlight status on the LCD display to the following: • Off - Backlight is always OFF. • Auto (Default)- Automatically turns ON the backlight when the phone is in use, and then automatically turns OFF the backlight when the phone is idle after a specified length of time.
Page 36: Live Dialpad
Live Dialpad* The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode ON or OFF. With live dial pad ON, the 6735i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed. With live dial...
Page 37 Customizing Your Phone Enabling/Disabling Live Dialpad IP Phone UI Press on the phone to enter the Options List. Select Preferences. Select Live Dialpad. Live Dialpad Live Dialpad is - Change Cancel - Done - Use the Change softkey to turn the live dialpad ON or OFF. Press Done to save your setting.
Page 38: Set Audio
You can set Audio on your IP phone using the IP Phone UI only. Audio Mode The 6735i allows you to use a handset, a headset, or handsfree mode to handle incoming and outgoing calls. The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls.
Page 39 Customizing Your Phone Select the audio mode you want to use on your phone. Default is Speaker. Valid values are: • Speaker (Default) • Headset • Speaker/Headset • Headset/Speaker Audio Mode Speaker Headset Speaker/Headset Headset/Speaker Cancel - Done - Press Done to save your setting. Select Headset Mic Volume.
Page 40: Time And Date
• Time Servers Note: Only the Time and Date Formats and Time Servers can be set using the Aastra Web UI Configuring Time and Date Use the following procedures to configure the time and date settings on the IP phone.
Page 41 Customizing Your Phone Press Done to save the setting. Select Time Format. Using the "Change" softkey, set the Time Format to either a 12 hour format or a 24 hour format. Valid values are 12h and 24h. Default is 12h. Time Format Time Format: - Change...
Page 42 Customizing Your Phone Set Date and Date Format Note: The date and date format you configure display on the phone’s idle screen. Select Preferences. Select Time and Date. Select Set Date. Time and Date 1. Time Zone 2. Daylight Savings 3.
Page 43 Customizing Your Phone Select a date format from the list of options. Default is Sun Jan 2. Valid values are: • Sun Jan 2 (Default) • 2-Jan-00 • 2000 01 02 • 02/01/2000 • 02/01/00 • 02-01-00 • 01/.02/00 • Jan 2 •...
Page 44 Customizing Your Phone Set Time Zone Select Preferences. Select Time and Date. Select Time Zone. Time and Date 1. Time Zone 2. Daylight Savings 3. Time Format 4. Date Format 5. Time Server 6. Set Time 7. Set Date - Select Done - A list of Time Zones display for different areas of the world.
Page 45 Customizing Your Phone Select a Daylight Savings time from the list of options. Default is Automatic. Valid values are: • • 30 min summertime • 1h summertime • Automatic (Default) Daylight Savings 30 min summertime summertime Automatic Cancel - Done - Press Done to save the Daylight Savings value you selected.
Page 46 Customizing Your Phone Using the keys on the keypad, enter an IP address or domain name for the time server. Use the "Backspace" key to move back a space and delete a character. Use the "Dot" softkey to enter dots within the IP address or domain name.
Page 47 Customizing Your Phone Aastra Web UI Click on Basic Settings->Preferences->Time and Date Setting. In the “Time Format” field, select the time format you want to use on your phone. Valid values are: • 12h (12 hour format) (default) • 24h (24 hour format) Note: The time and time format you configure display on the phone’s idle screen.
Page 48 Language The IP phones support several different languages. You can have the IP Phone UI and the Aastra Web UI display in a spe- cific language as required. When you set the language to use, all of the display screens (menus, services, options, config- uration parameters, etc.) display in that language.
Page 49 Russian). Inputting textual or character information into the IP Phone UI can be done using the keypad on the phone. You enable the Language Input feature using the Aastra Web UI or the IP Phone UI. You can then use text and characters in a specific language when performing inputs on the phone.
Page 50 Customizing Your Phone Keypad Input Alphabet Tables English Uppercase Characters Lowercase Characters 1;=_,-'&() 1.:;=_,-'&() ABC2 abc2 DEF3 def3 GHI4 ghi4 JKL5 jkl5 MNO6 mno6 PQRS7 pqrs7 TUV8 tuv8 WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ French Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀÂÇÁÅÆ...
Page 51 Customizing Your Phone German Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÄÀ abc2äà DEF3É def3é GHI4 ghi4 JKL5 jkl5 MNO6Ö mno6ö PQRS7ß pqrs7ß TUV8Ü tuv8ü WXYZ9 wxyz9 * <SPACE> * <SPACE> #/\@ #/\@ Italian Uppercase Characters Lowercase Characters 1.:;=_,-'&() 1.:;=_,-'&() ABC2ÀCÇ abc2àcç...
Page 52 You can configure the language you use for inputting on the phone by setting the Input Language option. The default input language setting is English. You can change this setting using the IP Phone UI or the Aastra Web UI.
Page 53 All languages may not be available for selection. The available input languages are dependant on the configuration enabled by your System Administrator. Click Save Settings. The change is dynamic. The Aastra Web UI and IP Phone UI allow you to enter text and characters in the language you selected.
Page 54 Customizing Your Phone Latin 2 Character Set The 6735i includes support for ISO 8859-2 (Latin2) of multi-national languages when displaying and inputing in the IP Phone UI and the Aastra Web UI. UTF-8 is also compatible with XML encoding on the IP Phones.
Page 55: User Password
If you change the password Then you need to: using the IP Phone UI, use that new password to log into the Aastra Web UI. using the Aastra Web UI, use that new password when changing the user password via the IP Phone UI.
Page 56: Resetting A User Password
If you forget your password, you can reset it and enter a new password. The reset user password feature resets the pass- word to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only. Note: Valid values when creating or changing a password are 0 to 4294967295 (integers only;...
Page 57: Restarting Your Phone
“Phone Lock Key” page 109.) In the Aastra Web UI, the Operation->Phone Lock path also allows you to perform the following: • Reset a user password. Clicking on the “Reset” button in the “Reset User Password” field displays a screen that allows you to enter and save a new user password.
Page 58 Options List. At the prompt, "To unlock the phone", enter your user password and press Enter. The phone unlocks. Aastra Web UI Click on Operation->Phone Lock. Lock the Phone In the "Lock the Phone?" field, click Lock.
Page 59: Defining An Emergency Dial Plan
A police and/or fire emergency number in Asia, Europe, Middle East, and South America. You can set the emergency dial plan using the Aastra Web UI. Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area.
Page 60: Line Keys, Programmable Keys, And Softkeys
Keys Multiple Line and Call Appearances The 6735i has 4 hard line/call appearance buttons each with a corresponding status light. These line/call appearance buttons and lights can represent physical lines, calls for your extension or calls from a group that your extension is part of. By pressing a line/call appearance button, you connect to the line or a call it represents.
Page 61: Softkeys And Programmable Keys
If a M670i or M675i Expansion Module(s) is attached to the phone, you can configure up to an additional 36 softkeys on each M670i Expansion Module and up to 60 softkeys on each M675i Expansion Module. (The 6735i IP Phone allows up to 3 expansion modules on each phone).
Page 62 XML services. You can also specify an XML key URL for this option. Flash Indicates the key is set to generate a flash event when it is pressed on the 6735i. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 63: State-Based Softkeys (Bottom Keys Only)
Line Keys, Programmable Keys, and Softkeys State-Based Softkeys (Bottom Keys only) On the 6735i bottom softkeys, you can configure a specific state to display when a softkey is being used. Softkeys (state-based) The following table describes the states available to configure for the softkeys.
Page 64 Key Display Behavior On the 6735i IP Phone, you can configure up to 20 functions on the softkeys. If you have no softkeys configured on the IP Phone, and you assign softkey functions to higher number keys in the Aastra Web UI, the key functions automatically appear in the first available position on the LCD display.
Page 65 Line Keys, Programmable Keys, and Softkeys The following illustrations show the configuration of Key 12 and how that key displays on the phone: John Smith Key 12 displays in Sat Jan 1 12:18am softkey position 1 on the phone - LAB 41-001451-00 REV00 –...
Page 66: Line Key
Line Key You can set a programmable key or softkey to act as a line/call appearance key on the 6735i. The This key acts as a line that behaves the same as a hard line key (L1, L2, L3, and L4). For more information about the behavior of line keys, see “Multiple Line and Call Appearances”...
Page 67 Configuring a Line Key You can set a key as an additional line on the 6735i. The key acts as a line that behaves the same as a hard line key. For more information about the behavior of line keys, see “Multiple Line and Call Appearances”...
Page 68: Speed Dial Key
The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed dialing. You can program the keys on the 6735i to speed dial outside numbers, dial directly to another person’s line or extension, or set up to quickly access features such as Caller ID (*69), Voicemail.
Page 69 Line Keys, Programmable Keys, and Softkeys Press-and-Hold to Create a Speed Dial (applicable to programmable keys, softkeys, keypad keys, expansion module keys) IP Phone UI Pressing and holding down a programmable key, softkey, keypad key, or expansion module key on the phone initiates a speed dial feature.
Page 70 Line Keys, Programmable Keys, and Softkeys In the "Enter Number:" field, enter a number. for the speed dial key using the keypad keys. You can enter up to 16 numbers in the "Enter Number:" field. Enter Name: John Smith Enter Number: Line: 1 - Save - Backspace...
Page 71 Line Keys, Programmable Keys, and Softkeys ress a non-configured softkey, programmable key, keypad key, or expansion module key. The following screen displays: Enter Name: Enter Number: Line: 1 - Save - Backspace Cancel - - ABC Note: You can press the "Cancel" softkey at anytime during the speed dial programming to cancel and not save the speed dial information.
Page 72 To delete or remove a speed dial configuration from the phone, you can press the Remove key. Creating a Speed Dial Key Using the Sofkeys, Programmable Keys, or Expansion Module Keys Aastra Web UI Use the following procedure to set a key to function as a speed dial. The procedure shows the softkey screens as an example.
Page 73 In the "Line" field, select a line to apply to this key. Valid values are 1 through 9. Click Save Settings. Creating Speed Dial Key Using “Keypad Speed Dial” in the Aastra Web UI Aastra Web UI Click on Operation->Keypad Speed Dial.
Page 74: Editing Speed Dial Keys
Operation->Expansion Module Keys • Using the IP Phone UI at the path: – Options->Preferences->Speed Dial Edit The following illustration shows the path in the 6735i IP Phone UI for editing a speed dial key. Preferences Enter Name: 1. Tones John Smith 2.
Page 75 2. You can delete a speed dial key by pressing the Remove key. Editing a Speed Dial on a Softkey, Programmable Key, or Expansion Module Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys.
Page 76: Do Not Disturb" (Dnd) Key
If the phone shares a line with other phones, only the phone that has DND configured is affected. You can set DND on the keys using the Aastra Web UI only. DND is not configurable from the IP phone UI.
Page 77 Line Keys, Programmable Keys, and Softkeys Configuring a DND Key Aastra Web UI Use the following procedure to set a key to function as "Do Not Disturb". The procedure shows the softkey screens as an example. Click on Operation->Softkeys and XML.
Page 78: Busy Lamp Field (Blf) Key
On the 6735i, the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF functionality. When the monitored user is idle, an icon with the handset on-hook shows next to the BLF key. When the monitored user is on an active call, a small telephone icon is shown with the handset off-hook.
Page 79: Blf List Key
A receptionist has a 6735i running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Applica- tion Server. On the 6735i, the key LEDs illuminate either flashing, solid, or turn off depending on the state of those exten- sions.
Page 80 Configuring a BLF List Key The BLF List function can be configured on the 6735i using the Aastra Web UI only. If you set a key to use BLF/List, you must also enter a BLF List URI at Operation->Softkeys and XML->Services. The BLF List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user.
Page 81 Line Keys, Programmable Keys, and Softkeys In the "Line" field, select a line number that is actively registered to the appropriate SIP proxy you are using. Valid values are: • global • 1 through 9 Note: The "Label" and "Value" field are not required. The BroadWorks BLF List name is configured in the "BLF List URI" field instead.
Page 82: Servers)
Automatic Call Distribution (ACD) Key (for Sylantro Servers) The 6735i and any attached Expansion Modules support Automatic Call Distribution (ACD) for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents).
Page 83 Line Keys, Programmable Keys, and Softkeys Configuring an Automatic Call Distribution (ACD) Key Aastra Web UI Use the following procedure to configure ACD on the 6735i IP Phone. The procedure shows the softkey screens as an example. Click on Operation->Softkeys and XML.
Page 84 The table below shows the status of the LED as they may appear on your IP phone. Status: Logged In and Phone Model Status: Unavailable Logged Out Available 6735i Solid Red LED Blinking Red LED No LED icon Blinking...
Page 85 Line Keys, Programmable Keys, and Softkeys Using the keypad, enter your Password (provided by your System Administrator) and press the Log In Key. Note: Use the Backspace key to move back a space and delete a character if required. Use the Cancel softkey to cancel the ACD login.
Page 86: Directed Call Pickup/Group Call Pickup Keys
The DCP/GCP feature allows you to intercept - or pickup - a call on a monitored extension. You can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone. When you configure a DCP softkey, you specify the extension that you want to monitor.
Page 87 Click Save Settings. Configuring Group Call Pickup (GCP) Key (for Sylantro Servers) Aastra Web UI Use the following procedure to configure Group Call Pickup on the 6735i IP Phone. The procedure shows the softkey screens as an example. Note: A ring group must be configured on the Sylantro Server in order for a GCP key to function.
Page 88 Line Keys, Programmable Keys, and Softkeys In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Programmable Keys Select from "Key 1" through "Key 6". In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: group- callpickup.
Page 89 Line Keys, Programmable Keys, and Softkeys Using Directed Call Pickup/Group Call Pickup Use the following procedure for the DCP/GCP feature on your phone. IP Phone UI Note: Before using the DCP/GCP feature on your phone, you must first configure the DCP or GCP Key. You must identify the extension(s) or phone number(s) you want to monitor when configuring the key.
Page 90: Xml Key
XML Key The 6735i IP phone has a feature you can enable called "XML" (Extensible Markup Language). XML is a markup language much like HTML. Your System Administrator can create customized XML menu services and load them to your IP phone.
Page 91 Line Keys, Programmable Keys, and Softkeys Configuring XML Services Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys Select from "Key 1" through "Key 20". In the "Type" field, select "Services".
Page 92 Line Keys, Programmable Keys, and Softkeys In the "Type" field, select "Services". In the "XML Application URI" field, enter an application URI(s). Note: Contact your System Administrator for the appropriate value(s) to enter in the "XML Application URI" field. In the "XML Application Title" field, enter the title of the service. This title appears in the Services Menu after pressing the Services key.
Page 93 Line Keys, Programmable Keys, and Softkeys Configuring an XML Key Aastra Web UI Use the following procedure to configure an XML key on the 6735i IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML.
Page 94 Line Keys, Programmable Keys, and Softkeys In the "XML Application Title" field, enter the title of the service. This title appears on the phone’s LCD after pressing the XML key. If multiple XML applications are specified in the XML Application URI field, a list of applications displays after pressing the XML key.
Page 95 To exit from the "Services" menu, press the Services key again. From an XML Key Press the XML key on the 6735i phone. A "Custom Features" screen displays or the title you specified. Use the 5 and 2 to scroll through the customized features.
Page 96: Flash Key
Flash Key You can set a key to generate a flash event when it is pressed on the 6735i. You do this by setting the key to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 97: Sprecode Key
Administrator for information about available services. Configuring a Sprecode Key Aastra Web UI Use the following procedure to configure a Sprecode key on the 6735i IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML.
Page 98: Park/Pickup Keys
Click Save Settings. Park/Pickup Keys The 6735i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, and Sylantro servers.
Page 99 Line Keys, Programmable Keys, and Softkeys In the "Label" field, enter a label for the pickup softkey. Note: The” Value” and “Line” fields are configured by the Administrator. In the state fields, check (enable) or uncheck (disable) the states you want to apply to this softkey. Click Save Settings.
Page 100 Line Keys, Programmable Keys, and Softkeys Using the Park Call/Pickup Parked Call Feature Use the following procedure on the IP phone to park a call and pick up a parked call. Park a Call While on a live call, press the "Park" key. Perform the following for your specific server: For Asterisk Server Server announces the extension number...
Page 101: Last Call Return (Lcr) Key (Sylantro Servers Only)
Line Keys, Programmable Keys, and Softkeys Last Call Return (lcr) Key (Sylantro Servers only) Using the Aastra Web UI, you can configure the "Last call return" (lcr) function on a key. This feature is for Sylantro servers only. How it works If you configure "lcr"...
Page 102: Call Forward Key
Call Forward Key Using the Aastra Web UI, you can configure the Call Forward (CFWD) function on a softkey, programmable key, or expansion module key. Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state, or both.
Page 103: Blf/Xfer
Line Keys, Programmable Keys, and Softkeys In the "Type" field, select Call Forward. Click Save Settings. BLF/Xfer The BLF key allows one or more extensions to be monitored, and once there is any state change with those extensions, the key shows the status of the monitored lines. The Xfer key allows a call to be transferred to other recipients blindly or con- sultatively.
Page 104 Line Keys, Programmable Keys, and Softkeys Configuring a BLF/Xfer Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys Select from "Key 1" through "Key 20". In the "Type" field, select BLF/Xfer.
Page 105: Speed Dial/Xfer
Line Keys, Programmable Keys, and Softkeys In the “Line” field, select the line for which you want to use the key functionality. Valid values are: • global • 1 through 9 Click Save Settings. Speed Dial/Xfer The Speed Dial key allows a number to be dialed quickly by pressing one key configured for speed dialing. The Xfer key allows a call to be transferred to other recipients blindly or consultatively.
Page 106 Line Keys, Programmable Keys, and Softkeys Configuring a Speed Dial/Xfer Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys Select from "Key 1" through "Key 20". In the "Type" field, select Speed Dial/Xfer.
Page 107: Speed Dial/Conf
Speed Dial/Conf The 6735i allows you to configure a softkey or programmable key or expansion module key to be used as a speed dial con- ference key (Speed Dial/Conf key) while remaining in the current call. This key allows a user on a call to conference another party at a pre-defined number while remaining in the call.
Page 108 Line Keys, Programmable Keys, and Softkeys In the "Label" field, enter a label for the Speed Dial/Conf key. In the “Value” field, enter the speed dial extension or the extension to add to the conference (for example, “5551212”). In the “Line” field, select the line for which you want to use the key functionality. Valid values are: •...
Page 109: Services Key
Line Keys, Programmable Keys, and Softkeys Services Key By default, the 6735i has a Services key configured on key 1 of the top set of keys. However, you can use any key to config- ure a "Services" key. Services The Services key accesses enhanced features and services provided by third parties. Using the "Services" key, you can: •...
Page 110 Line Keys, Programmable Keys, and Softkeys Configuring a Services Key Aastra Web UI Use the following procedure to configure a Services key on the 6735i IP Phone. The procedure shows the programmable key screen as an example. Note: By default, the Services key is Key 1 on the Programmable keys.
Page 111: Directory Key
Directory Key By default, the 6735i has a Directory key configured on key 2 of the top set of keys. However, using the Aastra Web UI, you can assign the Directory key to any key on the top or bottom keys on the phone.
Page 112 Line Keys, Programmable Keys, and Softkeys Configuring a Directory Key Aastra Web UI Use the following procedure to configure a Directory key on the 6735i IP Phone. The procedure shows the programma- ble key screen as an example. Note: By default, the Directory key is Key 2 on the Programmable keys.
Page 113: Callers List Key
Callers List Key By default, the 6735i has a Callers List key configured on key 3 of the top set of keys. However, using the Aastra Web UI, you can assign the Callers List key to any key on the top or bottom keys on the phone.
Page 114 Line Keys, Programmable Keys, and Softkeys Configuring a Callers List Key Aastra Web UI Use the following procedure to configure a Callers List key on the 6735i IP Phone. The procedure shows the programma- ble key screen as an example. Note: By default, the Callers List key is Key 3 on the Programmable keys.
Page 115: Intercom Key
Intercom Key By default, the 6735i has an Intercom key configured on key 4 of the top set of keys. However, using the Aastra Web UI, you can assign the Intercom key to any key on the top or bottom keys on the phone.
Page 116: Phone Lock Key
You can configure a key on the IP Phone to use as a lock/unlock key. You assign the function of the key as “Phone Lock”. Configuring a Phone Lock Key Aastra Web UI Use the following procedure to configure a Phone Lock key on the 6735i IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML.
Page 117: Paging Key (Sends The Rtp Stream)
Note: You can lock/unlock the phone using the new key you just configured, using the Aastra Web UI at the path Operation- >PhoneLock, or using the "Phone Lock" option on the IP Phone UI at the path Options->Phone Lock. For more informa-...
Page 118 Line Keys, Programmable Keys, and Softkeys Configuring a Paging Key Aastra Web UI Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>. Softkeys Select from "Key 1" through "Key 20". In the "Type" field, select Paging.
Page 119 Click Save Settings to save your changes Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone. The procedure assumes you have already configured the Paging key using the Aastra Web UI. IP Phone UI Notes: 1.
Page 120: None Key
“Key Display Behavior” on page 57. Configuring a None Key Aastra Web UI Use the following procedure to configure a None key on the 6735i IP Phone. The procedure shows the softkey screen as an example. Click on Operation->Softkeys and XML.
Page 121: Empty Key
Configuring an Empty Key Aastra Web UI Use the following procedure to configure an Empty softkey on the 6735i phone. Click on Operation->Softkeys and XML. Click on Operation->Programmable Keys. Click on Operation->Expansion Module <N>.
Page 122: Deleting A Key
Line Keys, Programmable Keys, and Softkeys Deleting a Key Aastra Web UI Use the following procedure to delete a key on the 6735i IP Phone. The procedure shows the softkey screen as an exam- ple. Click on Operation->Softkeys and XML.
Page 123: Making Calls
Making Calls Making Calls This section describes ways to make calls on your 6735i phone, using your handset, speakerphone or headset. Dialing a Number First, take the phone off-hook by: • lifting the handset • pressing • pressing a line/call appearance button •...
Page 124: Using Handsfree Speakerphone
When handsfree is on, the speaker light turns on. Using a Headset The 6735i accepts headsets through the modular RJ22 jack on the back of the phone. Contact your telephone equip- ment retailer or distributor to purchase a compatible headset.
Page 125: Using Intercom
Using Intercom On the 6735i, you can use the Icom key to automatically connect with a remote extension. By default, the Icom key is con- figured as Key 4 on the top set of keys.
Page 126: Redial
Making Calls You can set specific incoming Intercom call features on the 6735i IP phone using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aas- Description tra Web UI Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller.
Page 127: Mute
Making Calls Note: The redial list is available during active calls. It also stores up to the last 100 numbers you called, allowing you to scroll through and select the number you wish to redial. Deleting from the Redial List. Note: You cannot delete individual entries in the Redial List.
Page 128: Receiving Calls
Receiving Calls Receiving Calls When a call is ringing at your extension, the inbound callers extension and name display to the screen. The line/call appearance light flashes quickly for the incoming call. John Smith Tue May 17 10:19am L1 Ring Keri March Answering an Incoming Call IP Phone UI...
Page 129: Handling Calls
Handling Calls Handling Calls When you are connected to a call, you can use the softkeys or hard keys on the phone to place a call on hold, transfer a call, or conference. Placing a Call on Hold You can place an active call on hold by pressing the Hold key.
Page 130: Transferring Calls
Handling Calls Automatic Hold When juggling between calls, you do not have to press the hold button to go from one call to the next. The phone auto- matically puts your current call on hold as soon as you press a new line/call appearance button. If you have more than one call on hold, you can reconnect to a held call by pressing the line/call appearance button where that call is being held.
Page 131 Transferring Two Existing Calls The 6735i allows you to perform a transfer of a call when there are currently two active calls on the phone. For example, on your phone, there are two active calls - Call A and Call B. Call B is on hold. You can perform the following to transfer Call A to Call B: Press Xfer key.
Page 132: Conferencing Calls
Screen that displays when handset is lifted Local Conferencing The 6735i phone supports up to 3 parties (including yourself ) in a conference call. This is called Local Conferencing and is the default method of conferencing on the 6735i. Note: Your System Administrator can set your Conference key to speed dial a specific number.
Page 133 When a name is displayed, pressing 4 drops the displayed party from the call. Centralized Conferencing (for Sylantro and Broadsoft Servers) The 6735i allows you to create multiple conferences with unlimited participants (depending on your server limitations) when your Administrator enables Centralized Conferencing.
Page 134 Handling Calls Using Centralized Conferencing IP Phone UI Note: When Centralized Conferencing is enabled on your phone, local conferencing (or three-way conferencing) works as page 125. indicated in the previous section, “Using Local Conferencing” Joining two active calls in a conference also page 126.
Page 135 Setting Up Multiple Conferences (for Sylantro Server only). Note: The 6735i is limited to 9 conferences (a single conference each on lines 1 through 9). Start Conference 1 using the procedures in the previous section, “Setting Up a Conference and Adding Multiple Parties (for Sylantro and Broadsoft Servers).
Page 136: Ending Calls
Press the Conf Key again to join the Parties to the active conference. Ending a Conference and Transferring Remaining Parties The 6735i allows a Host to drop from a 3-way conference and let the other two parties remain connected by pressing a Transfer key.
Page 137: Managing Calls
Managing Calls Managing Calls The 6735i has several features that make it easier to manage calls, and to keep track of your caller history, as well as your business and personal contacts. These features include: • Directory List • Callers List •...
Page 138 Managing Calls Press the Directory Key. The directory displays the number of entries in your list. If the Directory list is empty, "Directory Empty/Use Save to add" displays. The following is an example of the Directory List Header screen with 97 entries in the List.
Page 139 Managing Calls Directory List Limitations Maximum length of a URI characters Maximum number directory entries in the NVRAM entries The following examples illustrate the IP Phone UI screens you can use to add entries in the Directory List. Name Number more Line: 1 Save...
Page 140 Managing Calls On Screen 2: • You can add a label or URI using the abc softkey; Or you can populate the "Label" field with a pre-defined label (Office, Home, Cell, Pager) by pressing the Label softkey. • Use the Backspace softkey when required. •...
Page 141 Managing Calls 905-760-9999 Line: 1 | Delete Dial Arrange Change Add Number Quit Home 783-555-7676 Line: 1 | Delete Dial Arrange Change Add Number Quit Cell 783-444-5555 Line: 1 | Delete Dial Arrange Change Add Number Quit Arranging Multiple Screens You can use the Arrange softkey to move the number/label/line forward or backward between screens for the specified name.
Page 142 Managing Calls Cell 783-444-5555 Line: 1 | Delete Dial Arrange Change Add Number Quit 905-760-9999 Line: 1 | Delete Dial Arrange Change Add Number Quit Home 783-555-7676 Line: 1 | Delete Dial Arrange Change Add Number Quit Deleting Entries from the Directory List You can delete entries from the Directory List in the following ways: •...
Page 143 Managing Calls To delete specific numbers, names or labels for an entry: Scroll to a name or number in the Directory List that has multiple numbers and/or labels assigned to the entry. Press Delete. The following screen displays. Delete number 2272939 or delete all Steve Smith...
Page 144 Managing Calls Saving from the Callers List IP Phone UI You can save a name, number, and/or label from the Callers List to the Directory List using the following procedure. Use the following illustration as a reference. Directory Key Callers List Key Press the Callers List key.
Page 145 Managing Calls Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI. The phone stores the directorylist.csv file to your PC in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application.
Page 146 Managing Calls Download the Directory List Use the following procedure to download the Directory List to your PC using the Aastra Web UI Aastra Web UI Click on Operation->Directory. In the Directory List field, click on Save As. A File Download message displays.
Page 147: Callers List
Callers List The Callers list is a stored log of your incoming calls. The 6735i telephone stores information on up to 200 incoming calls in the Callers list. Your telephone logs the number and name (if available) of the caller, when they last called, and the number of times they tried to reach you.
Page 148 Managing Calls Accessing the Callers List IP Phone UI Use the following procedure to access the Callers List. Use the following illustration as a reference. Callers List Handsfree Button Press the Callers List key. Press the Services key if your System Administrator has configured the Services key to access the Callers List. Use the 5 keys to scroll through the line items in the Callers List.
Page 149 Managing Calls Editing Entries in the Callers List Important! The Caller List does not save changes. Editing in the Callers List is generally used if you plan to call the number and need to add a prefix.. In the Callers List, if a dial pad key is pressed when a number and/or a name is displayed, the cursor automatically adds the digit at the left side of the number to enable the entry of the prefix.
Page 150 Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI. When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format.
Page 151 This file displays the name, phone number, and the line that the call came in on. Download the Callers List Use the following procedure to download the Callers List to your PC using the Aastra Web UI Aastra Web UI Click on Operation->Directory.
Page 152: Account Configuration (Dnd And Call Forwarding)
On the 6735i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings->Preferences->General->DND Key Mode: Account, Phone (default), and Custom.
Page 153 DND key LED OFF when current account in focus has DND disabled. Note: If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. Configuring DND The following describes configuring DND on your phone.
Page 154 1. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 2. Using the Aastra Web UI, if you change the DND Key Mode to “phone”, all accounts synchronize to the current set- ting of Account 1.
Page 155 2. If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to “Phone”. 3. Using the Aastra Web UI, if you change the DND key mode to “phone”, all accounts synchronize to the current setting of Account 1.
Page 156 Call Forward (CFWD) on the IP phone allows incoming calls to be forwarded to another destination. On the 6735i, you can set Call Forward (CFWD) on the phone-side for a specific account or for all accounts on the phone. You can set a CFWD mode using the Aastra Web UI at the path, Basic Settings->Preferences->General->Call Forward Key Mode: Account (default), Phone, and Custom.
Page 157 CFWD key LED OFF if any CFWD mode is disabled. MWI LED OFF if CFWD All is disabled. Note: If you make changes to the configuration for CFWD via the IP Phone UI, you must refresh the Aastra Web UI screen to see the changes. 41-001451-00 REV00 – 07.2011...
Page 158 Configuring CFWD Using the Aastra Web UI Aastra Web UI Use the following procedure to configure CFWD using the Aastra Web UI. Note: (Optional) You can configure a Call Forward key on your phone to access the Call Forward menus if desired. If you do not configure a Call Forward key, you can still access the Call Forward menu from the IP Phone UI at the path, Options- >Call Forward.
Page 159 Answer). When you configure the initial account, the phone applies the configuration to all other accounts. (In the Aastra Web UI, only the account you configured is enabled. All other accounts are grayed out but set to the same configuration.) Using the Aastra Web UI, if you make changes to that initial account, the changes apply to all accounts on the phone.
Page 160 If you selected “Phone” mode, all accounts are set to the same CFWD configuration (All, Busy, and/or No Answer) as Account 1 on the phone. (In the Aastra Web UI, only Account 1 is enabled. All other accounts are grayed out but use the same configuration as Account 1.)
Page 161 Using CFWD via the IP Phone UI Once CFWD is enabled on your phone, you can access and change the configuration using the IP Phone UI or the Aastra Web UI. You can access the CFWD menus by pressing a pre-configured Call Forward key, or by selecting Options->Call For- ward from the IP Phone UI.
Page 162 Managing Calls Press the Call Forward key. The Call Forward Mode screen displays for the account you selected. Use the UP and DOWN arrow keys to scroll through each state type. Services Indicates CFWD Enabled Callers Call Forward Mode Indicates Call Forward 1.
Page 163 Managing Calls For the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Services Callers Callers Call Forward Call Forward...
Page 164 Managing Calls CFWD in Phone Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Services Services Services Callers Callers Callers Screenname2 Screenname3 Screenname1 CFWD All CFWD All CFWD All Tues Jan1 10:00am Tues Jan1 10:00am Tues Jan1 10:00am - Call Fwd - Call Fwd - Call Fwd...
Page 165 Managing Calls In the CFWD No Answer state, press the CHANGE key for the mode you selected in step 2. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Services Callers Callers Call Forward Call Forward...
Page 166 Managing Calls CFWD in Custom Mode Use the RIGHT and LEFT arrow keys to scroll through each account. Services Services Services Callers Callers Callers Screenname2 Screenname3 Screenname1 CFWD Busy CFWD All Tues Jan1 10:00am Tues Jan1 10:00am Tues Jan1 10:00am - Call Fwd - Call Fwd - Call Fwd...
Page 167 Managing Calls After selecting an account, press CHANGE. The Call Forward Mode screen displays for the account you selected. Use the UP and DOWN arrow keys to scroll through each state type. Services Indicates CFWD Enabled Callers Indicates Call Forward Mode Call Forward no CFWD phone 1.
Page 168 Managing Calls Press the CHANGE key for the mode you selected in step 4. This displays the Call Forward State screen. In the following example, the CFWD All state is ON. Services Services Callers Callers Call Forward Call Forward Mode NoAns Mode NoAns Change State:...
Page 169: Missed Calls Indicator
Managing Calls Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is acces- sible from the IP phone UI only. The number of calls that have not been answered increment on the phone’s idle screen as "<number> New Calls". As the number of unanswered calls increment, the phone numbers associated with the calls are stored in the Callers List.
Page 170: Voicemail
Managing Calls Voicemail The Voicemail feature on the 6735i IP phone allows you to use a line, configured with a phone number for dialing out, to connect to a voicemail server. For each assigned Voicemail number, there can be a minimum of 0 or a maximum of 1 Voicemail access phone number.
Page 171: Additional Features
All of the main call handling and extension management features using star codes can be set on your phone by your Administrator. Contact your System Administrator for more information. If these have not been set up, you can dial any star code commands on the 6735i phone the same way you would on a reg- ular telephone.
Page 172 Additional Features Configuring Suppression of DTMF Playback Aastra Web UI Use the following procedure to configure suppression of DTMF playback. Note: "Suppress DTMF Playback" is enabled by default. Click on Basic Settings->Preferences. Go to the "General" section The “Suppress DTMF Playback” field is enabled by default. To disable this field, uncheck the box.
Page 173: Display Dtmf Digits
Display DTMF Digits A feature on the 6735i phone allows users to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey, programmable key, or expansion module key.
Page 174: Play Call Waiting Tone
You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone. You can configure this feature using the Aastra Web UI. Configuring Call Waiting Tone Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone.
Page 175: Call Waiting Tone Period
“Call Waiting Tone Period”. A value of “0” is the default and plays the call waiting tone only once on the active call. When the incoming caller hangs up, the call waiting tone stops on the existing active call. You can enable or disable this feature in the Aastra Web UI. Configuring “Call Waiting Tone Period”...
Page 176: Stuttered Dial Tone
Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the Aastra Web UI. Configuring Stuttered Dial Tone Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone.
Page 177: Xml Beep Support
XML Beep Support Using the Aastra Web UI, you can enable or disable a beep to be audible when the phone receives an XML application using the "XML Beep Support" field at the path Basic Settings->Preferences->General. If you disable this feature, then no beep is heard when the XML application arrives to the phone.
Page 178: Call Hold Reminder During Active Calls
When this feature is disabled, a ring splash is heard when the active call hangs up and there is still a call on hold. You can enable or disable this feature using the “Call Hold Reminder During Active Calls” in the Aastra Web UI.
Page 179: Call Hold Reminder (On Single Hold)
(even when no other calls are active on the phone). When enabled, the phone initiates a reminder ring splash periodically for the single call on hold. When disabled, no reminder ring splash is audible. You can enable or disable this feature using the “Call Hold Reminder” parameter in the Aastra Web UI. Configuring “Call Hold Reminder”...
Page 180: Status Scroll Delay
Status Scroll Delay Using the Aastra Web UI, you can specify a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. You can specify this setting in the "Status Scroll Delay (seconds)"...
Page 181: Incoming Call Interrupts Dialing
You can enable or disable this parameter in the Aastra Web UI at the path Basic Settings->Preferences->General. Notes: 1. On a 6735i, you can press "Ignore" to ignore the call. To answer the call, you can press "Answer", lift the handset, or press the Speaker Key.
Page 182 Additional Features Configuring "Incoming Call Interrupts Dialing" Aastra Web UI Use the following procedures to configure "Incoming Call Interrupts Dialing" on the IP Phone. Note: "Incoming Call Interrupts Dialing" is disabled by default. Click on Basic Settings->Preferences->General. Enable the "Incoming Call Interrupts Dialing" field by checking the check box. Disable this field by unchecking the box).
Page 183: Switch Ui Focus To Ringing Line
Switch UI Focus to Ringing Line You can configure a feature on the 6735i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call. When a call comes into the phone, and the phone is already on a connected call, the phone switches focus to the ringing line to enable the user to see who is calling them.
Page 184: Preferred Line And Preferred Line Timeout
Preferred Line and Preferred Line Timeout The 6735i has a feature called “preferred line” and “preferred line timeout”. If you enable the preferred line parameter on your phone, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook to make another call, you pickup on the preferred line.
Page 185: Goodbye Key Cancels Incoming Calls
Goodbye Key Cancels Incoming Calls The 6735i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call. The parameter is called "Goodbye Key Cancels Incoming Call"...
Page 186 Additional Features Configuring Goodbye Key to Cancel Incoming Calls Aastra Web UI Use the following procedure to configure the Goodbye key to cancel incoming calls on the IP phone. Note: "Goodbye Key Cancels Incoming Call" is enabled by default. Click on Basic Settings->Preferences->General.
Page 187: Message Waiting Indicator
MWI LED on line 3 only, the LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9). You configure the MWI indicator using the Aastra Web UI. Configuring Message Waiting Indicator Aastra Web UI Use the following procedure to configure the message waiting indicator on a specific line or on all lines on the IP phone.
Page 188: Incoming Intercom Call Features
You can change the behavior of how the phone handles incoming intercom calls by enabling/disabling specific parame- ters using the Aastra Web UI. The following table describes these features. Incoming Intercom Features in Aastra...
Page 189: Using Redial Key For "Last Number Redial
Additional Features Configuring Incoming Intercom Settings Aastra Web UI Use the following procedure to configure incoming intercom call settings on the IP phone. Click on Basic Settings->Preferences->Incoming Intercom Settings. The "Auto-Answer" field is enabled by default. The automatic answering feature is turned on for the IP phone for answering Intercom calls.
Page 190: Group Rtp Paging
SIP signaling. This is called Group Paging on the IP phones. You can specify up to 5 multicast addresses that the phone listens for on the network. This feature is configurable using the Aastra Web UI only.
Page 191: Shared Call Appearance (Sca) Call Bridging
Additional Features Shared Call Appearance (SCA) Call Bridging Shared Call Appearance (SCA) is when incoming calls are presented to multiple phones simultaneously. For example, it is the ability to assign the boss' extension to a button on the secretary's phone. Calls can be transferred between two phones with the same extension button by simply putting the call on hold at one phone and picking it up on the other.
Page 192 Additional Features Line Keys and Idle Screens State Call LED Call Caller ID Non-Call LED Non-Call Caller ID Idle Seized Solid Green None Solid Red None Progressing (outgoing call) Green Called Part7 Solid Red None Alerting (incoming call) Blinking Unselected Red Active Solid Green Far-end...
Page 193 Additional Features Line key Phone Behavior State Call Line Key Pressed Non-Call Line Key Pressed Idle Attempt to seize the line Seized Hang up Ignore Progressing Hang up Ignore Alerting answer Active Hold Bridge Held Retrieve Bridge Hold private Retrieve Ignore Bridge-active Hold...
Page 194: Available Features Enabled By Administrators
Customizable Callers List Key and Services Key The 6735i IP Phone currently has a Callers List key and a Services key. Your System Administrator can specify an XML URI that creates a custom Callers List and Services application for your phone. When you press the Callers List key or the Serv- ices key, the phone accesses a custom XML URI Callers List, or a custom XML URI Service.
Page 195: Autodial (Hotline And Warmline)
Centralized Conferencing The 6735i supports centralized conferencing for Sylantro and Broadsoft servers. This feature provides centralized confer- encing on the SIP server (versus localized, on the phone). Your System Administrator must enable this feature on your phone before you can use centralized conferencing.
Page 196: Answer And Ignore Softkeys For Xml Applications
Playing a WAV File On Your Phone If enabled by your Administrator, the 6735i IP Phone can play a WAV file. A WAV file is an audio file format standard for storing an audio bit stream on a system in raw, uncompressed format or compressed format to reduce the file size.
Page 197: Using The Keypad During Active Xml Applications
Options Key If enabled by your Administrator, the Services Menu on the 6735i IP Phone can be redirected to an XML script. This allows the server to provide the phone with available options, rather then accessing them from the phone-side. You access the XML script by selecting the Services Menu.
Page 198: Xml Applications And Off-Hook Interaction
XML Override for a Locked Phone The 6735i has a feature that allows a locked phone to be overridden when an XML application is sent to the phone. This feature also allows you to still use programmable keys/softkeys/expansion module keys applicable to the XML applica- tion even though the phone is locked.
Page 199: Authentication Support For Http/Https Download Methods
Broadsoft Client Management System (CMS) If enabled by an Administrator, the 6735i has authentication support when using HTTP or HTTPS as download protocols (as per RFC 2617). When a phone is connected to a Broadsoft Server using the CMS tool, a LOGIN key displays. Pressing the LOGIN key displays a login screen with Username and Password.
Page 200: Display Of Call Destination Information
By default, your phone displays call destination information if your phone is configured to forward calls to other destina- tions. The call destination information displays on multiple screens that scroll every 3 seconds. The following example shows call destination information on the 6735i IP Phone. Call Destination Information...
Page 201: Indication Of Terminated Calls
Contact your System Administrator for more information. 6735i Call Terminated The following is the call terminated screen that displays on the 6735i if this feature is enabled on your phone: THEN 1 line active and far-end disconnects, the line in focus: displays disconnected screen.
Page 202 Available Features Enabled by Administrators THEN An incoming call comes in on the line in focus that has a discon- the line in focus with no calls on hold: nected screen displaying, displays a ringing screen the line in focus WITH calls on hold: flashes its’...
Page 203: Model M670I And M675I Expansion Modules
Model M670i and M675i Expansion Modules Model M670i and M675i Expansion Modules The 6735i IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to pro- vide additional softkeys. The 6735i phone supports up to 3 expansion modules (either M675i or M670i) when powered via an optional power adapter.
Page 204 Park Paging Empty You can configure the keys using the Aastra Web UI at the path, Operation->Expansion Module <N> when an Expan- sion Module is attached to the 6735i IP Phone. Reference For more information about configuring the expansion module keys with these functions, see the “Softkeys and Pro-...
Page 205: Using The Expansion Modules
Model M670i and M675i Expansion Modules Using the Expansion Modules M670i Expansion Module After configuring the softkeys on the M670i Expansion Module, you can record the name of the softkey on the paper labels provided with the Expansion Module. Press the softkey you want to use when applicable. Softkeys Lock Phone BLF Key...
Page 206 54. For more information about installing M670i and M675i modules on your phone, see the Aastra 6735i SIP IP Phone Installation Guide. Press-and-Hold to Create a Speed Dial Key You can press and hold an expansion module key to create a speed dial key and configure it the same way you configure a speed dial key on the phone.
Page 207: Troubleshooting Solutions
Aastra PoE (Power over Ethernet) inline power supply, to provide power over Ethernet locally to your phone. See the section “Connecting to the Network and to Power” in the Aastra 6735i Installation Guide for details.
Page 208 Troubleshooting Solutions Contact your System Administrator for more information. How do I change my user password? You can change the user password from the IP phone UI or the Aastra Web UI. IP Phone UI Press on the phone to enter the Options List.
Page 209 At the path Options->Phone Lock on the IP Phone UI. • At the path Operations->Phone Lock on the Aastra Web UI. • At a configured key on the phone. For more information about configuring a Lock/Unlock key on your phone, see “Pag-...
Page 210 Press on the phone to enter the Options List. Enter your user password and press Enter. The phone unlocks Aastra Web UI Lock the Phone Click on Operation->Phone Lock. In the "Lock the Phone?" field, click Lock. The phone locks dynamically and displays the following message: "Phone is locked".
Page 211: Limited Warranty
Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of orig- inal purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
Page 212: Appendix A - Time Zone Codes
Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table Time Zone Name Time Zone Code AD-Andorra AE - Dubai AG-Antigua AI-Anguilla AL-Tirane...
Page 213 Appendix A - Time Zone Codes Time Zone Name Time Zone Code CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe...
Page 214 Appendix A - Time Zone Codes Time Zone Name Time Zone Code LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU - Mauritius MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana NI-Managua NL-Amsterdam NO-Oslo NR-Nauru NU-Niue NZ-Auckland NZ-Chatham...
Page 215 Appendix A - Time Zone Codes Time Zone Name Time Zone Code TR-Istanbul TT-Port of Spain TW-Taipei UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY-Montevideo VA-Vatican YU-Belgrade 41-001451-00 REV00 – 07.2011...
Page 216: Index
..................... 169 requirements of ....................2 dialing pre-dialling a number .................. 116 dialing a number ....................116 Aastra Web UI dialpad, live ........................29 Basic Settings parameters ................19 Directory key ......................104 Operaton parameters ..................18 directory key, softkey for ..................105 phone status ......................
Page 217 Index incoming call interrupts dialing ...............174 multiple line call appearances ................53 Indication of transferred calls ................124 installation and setup, 9122i ..................2 network disconnected ..................... 5 intercom calls no service ......................... 200 incoming call features ................. 181 None key ........................113 Intercom key ......................108 Intercom key, softkey for ..................108 intercom, outgoing calls using .................187...
Page 218 Index VM message light not working ..............200 terminated calls indication ................194 time and date ......................33 user password ......................48 time and date format ..................... 33 transfering calls, blind ..................123 transfering calls, consultative ................123 voicemail ......................121 transferr calls indication of .....................124 troubleshooting solutions ..................200 warning tone, for Intercom ................
Page 219 While every effort has been made to ensure accuracy, Aastra Telecom Inc. will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

Aastra 6735i User Manual

Software License Agreement

Content

Welcome

Getting Started

IP Phone Keys

Methods for Customizing Your Phone

Phone Status

Customizing Your Phone

Line Keys, Programmable Keys, and Softkeys

Making Calls

Receiving Calls

Handling Calls

Managing Calls

Additional Features

Available Features Enabled by Administrators

Model M670I and M675I Expansion Modules

Troubleshooting Solutions

Limited Warranty

Appendix A - Time Zone Codes

Index

Quick Links

User Guide

Related Manuals for Aastra 6735i

Summary of Contents for Aastra 6735i

Table of Contents