Aastra 6735i User Manual
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Aastra 6735i User Manual

Aastra 6735i User Manual

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Download this manual See also: Administrator's Manual, User Manual
2811 Internet Blvd
Frisco, Texas 75034-1851
Tel +1 469 365 3000
Tel +1 800 468 3266
www.aastrausa.com
___________________________________________________________________________________________
6735i IP PHONE USER GUIDE - CLEARSPAN
AASTRA – 2862-001
AASTRA 6735i IP PHONE
Firmware Version 3.2.2
22862-001
PAGE 1 OF 104

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  • Page 1 AASTRA 6735i IP PHONE 22862-001 Firmware Version 3.2.2 2811 Internet Blvd Frisco, Texas 75034-1851 Tel +1 469 365 3000 Tel +1 800 468 3266 www.aastrausa.com ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 1 OF 104 AASTRA – 2862-001...

  • Page 2: 3Rd Edition (August 5, 2011)

    ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 2 OF 104 AASTRA – 2862-001...

  • Page 3: Contact Information

    Aastra will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.

  • Page 4: Software License Agreement

    Aastra warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.

  • Page 5: Warranty Repair Service

    Aastra shall not be liable for any incidental or consequential damages, including, but not limited to, loss, damage or expense directly or indirectly arising from the customer’s use of or inability to use this telephone, either separately or in combination with other equipment. This paragraph, however, shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal, family or household purposes.
  • Page 6 ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 6 OF 104 AASTRA – 2862-001...

  • Page 7: Table Of Contents

    Idle State Screen ....................21 3.2.5 Incomplete Configuration ..................21 3.2.6 No Service Message ....................21 3.2.7 Network Disconnected Message ................21 6735i Keys and Functions ....................22 ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 7 OF 104 AASTRA – 2862-001...
  • Page 8 Callers List and Redial List ....................55 Handle Calls Using the Speaker ..................56 Handle Calls Using a Headset ................... 56 End a Call ..........................56 Phone Features ..........................57 ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 8 OF 104 AASTRA – 2862-001...
  • Page 9 Softkey Line Keys ....................79 6.22.4 Line Key Phone Behavior ..................79 6.22.5 SCA Call Location and SCA Call Retrieve ............80 6.23 XML Keys ..........................80 ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 9 OF 104 AASTRA –2862-001...
  • Page 10 M670i Expansion Module ....................88 M675i Expansion Module ....................88 Appendix B – Clearspan Feature Access Codes ................91 Appendix C - Troubleshooting ......................99 Index ..............................101 ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 10 OF 104 AASTRA – 2862-001...

  • Page 11: Table Of Figures

    Table of Figures Figure 1 Aastra 6735i IP Phone ......................15 Figure 2 Handset/Headset Connection ....................17 Figure 3 Idle State Screen ........................21 Figure 4 6735i Keys and Functions ..................... 22 Figure 5 Receive a Call ........................53 Figure 6 Connected Call ........................54 Figure 7 Lock Symbol ..........................
  • Page 12 ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 12 OF 104 AASTRA – 2862-001...

  • Page 13: About This Publication

    About this Publication Overview This guide explains how to use the features of your new Aastra 6735i IP phone. The features assigned to your phone were chosen by your system administrator according to the requirements of your organization; therefore, you may not have access to all the features presented in this document.

  • Page 14: References

    References The following publications provide additional information for the 6735i IP phone. Title Description Aastra Model 6735i Installation Guide Installation and set-up instructions, general features and functions, and basic options list customization. This publication is included with the telephone. ___________________________________________________________________________________________...

  • Page 15: Introduction

    Introduction Overview The 6735i IP telephone provides communications over an IP Network using SIP telephony protocol. The 6735i has all the features of a regular business phone. The 6735i IP Phone Figure 1 Aastra 6735i IP Phone Phone Features 2.2.1 ...

  • Page 16: General Requirements

    For Ethernet networks that DO NOT supply power to the phone:  (optional) For power, use a Power over Ethernet (PoE) power injector or a PoE switch. A PoE power injector is available as an optional accessory from Aastra Telecom. Contact your Administrator for more in Headset/Handset Connection Handset 2.3.1...

  • Page 17: Headset (Optional)

    . Insert the headset cord into the jack until it clicks into place. Then route the headset cord through the groove as shown in the above illustration. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 17 OF 104 AASTRA –2862-001...
  • Page 18 ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 18 OF 104 AASTRA – 2862-001...

  • Page 19: Getting Started

    Getting Started Installation and Setup If your system administrator has not already setup your 6735i, please refer to the Aastra Model 6735i Installation Guide for basic installation and physical setup of the 6735i.  Your system or network administrator manages the configuration and updates for the IP phones on the configuration server.

  • Page 20: Configuration And Updates

    Configuration and Updates 3.2.1 The 6735i then checks settings and looks for new configuration and firmware updates on the configuration server. If a new update is found, the phone displays the update it is installing (either "Updating Config" or "New Firmware"). This process could take a few moments while the configuration server downloads the latest updates.

  • Page 21: Idle State Screen

    Network Done Idle State Screen 3.2.4 The idle state screen displays when your 6735i startup process is completed. 978-333-1001 Mon Mar 31 3:23pm Forward Callback Call Return Voice Mail More Figure 3 Idle State Screen Incomplete Configuration 3.2.5 If your phone displays an "Incomplete Config" message without any extension or user name at the end of the start-up sequence instead of an Idle state screen, this indicates the phone configuration that was downloaded from the configuration server is not complete or correct.

  • Page 22: 6735I Keys And Functions

    Accesses the Redial list of to 100 previously dialed numbers. Redial  Controls the Last Number Redial feature. Adjusts the volume for the handset, headset, ringer, and speaker. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 22 OF 104 AASTRA – 2862-001...
  • Page 23 Module(s) provide an additional 36 Modules softkeys on each M670i Expansion Module, and up to 60 softkeys on each M675i Expansion Module. (The 6735i IP Phone allows up to 3 expansion modules on each phone). ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 23 OF 104 AASTRA –2862-001...

  • Page 24: Features

    Allows you to associate single-digit codes (2-9) to 8 frequently dialed numbers. Speed Dial 100 Allows you to associate two-digit codes (00-99) to 100 frequently dialed numbers. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 24 OF 104 AASTRA – 2862-001...
  • Page 25 The sequence is as follows: [Off-hook] [FAC] [prompt] [code] [confirmation] [dial tone] [call] ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 25 OF 104 AASTRA –2862-001...

  • Page 26: Clearspan Feature Access Codes

    The main call handling and extension management features for the Clearspan system have feature access codes that can be set up as speed dial keys on your phone using the Aastra Phone User Interface. You can also manually dial the feature access codes.
  • Page 27 Xfer softkeys display, along with the More softkey. The remaining softkeys move to the next screens. The following example shows how the screen changes from the idle state to the connected state. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 27 OF 104 AASTRA –2862-001...

  • Page 28: Line Appearance Keys

    If call rings in on a line softkey that does not display on the first screen of the phone, you can go off-hook and the call is automatically answered. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 28 OF 104 AASTRA – 2862-001...

  • Page 29: Status Lamps For All Line Appearances

    The speaker lamp is located beside the Speaker key. Speaker LED Status Description On Solid You are in Speaker mode. Slow Flash You are in Headset mode. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 29 OF 104 AASTRA –2862-001...

  • Page 30: Volume Keys

    Speaker. Call Timer 3.7.5 This timer displays the elapsed time of a call. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 30 OF 104 AASTRA – 2862-001...

  • Page 31: Mute

    2394 2394 03:15 Drop Conf Xfer More Deactivate the Mute feature: Press the Mute key again. Mute is deactivated. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 31 OF 104 AASTRA –2862-001...
  • Page 32 ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 32 OF 104 AASTRA – 2862-001...

  • Page 33: Customize Your Phone

    Speaker by default. It also set the headset microphone volume. Time and Date Sets the time and date on the phone. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 33 OF 104 AASTRA – 2862-001...

  • Page 34: Access The Options List

    Access the Options List 4.1.1 Step Action Result Press the Options key. The Options List displays. Options List 1.Call Forward 2.Preferences 3.Phone Status 4.Password Select Done ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 34 OF 104 AASTRA – 2862-001...

  • Page 35: Call Forward

    The Call Forward option is the first in the list. The Call Forward Mode screen displays. Press Select or Call Forward Mode 1.All 2.Busy 3.No Answer Change CopyToAll All Off Cancel All On Done ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 35 OF 104 AASTRA –2862-001...
  • Page 36 You can set one Call Forward mode and use the CopyToAll softkey to copy the information to all modes. Call Forward Mode 1.All 2.Busy 3.No Answer Change CopyToAll All Off Cancel All On Done ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 36 OF 104 AASTRA – 2862-001...

  • Page 37: Preferences

    Ring tone is saved. Tone Sets: Provides country-specific tone set options for call progress tones. (The US tone set is the default.) Go to Options > Preferences > Tones. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 37 OF 104 AASTRA –2862-001...

  • Page 38: Display

    (1-30 seconds). Step Action Result Contrast Level: Go to Options > Preferences > Display. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 38 OF 104 AASTRA – 2862-001...
  • Page 39 Backlight. Display 1.Contrast Level 2.Backlight Select Done The Backlight screen displays with Press Select or options. Backlight Auto Advanced Cancel Done to set the backlight option. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 39 OF 104 AASTRA –2862-001...

  • Page 40: Speed Dial Edit

    Live Dialpad feature OFF – The digits are entered first, displayed on the screen, and can be  edited using the Backspace softkey. When the handset is lifted or the speaker key pressed, the number automatically dials. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 40 OF 104 AASTRA – 2862-001...

  • Page 41: Set Audio

    Use the Speaker key to switch between the speaker, headset, and handset. Lift the handset at any time to switch back to the handset from either the headset or the speaker. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 41 OF 104 AASTRA –2862-001...

  • Page 42: Set The Audio Option And Headset Volume

    Headset Volume: Go to Options > Preferences > Set Audio. Press to select Headset Mic Volume. Set Audio 1.Audio Mode 2.Headset Mic Volume 3.DHSG Select Done ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 42 OF 104 AASTRA – 2862-001...

  • Page 43: Time And Date

    If you set the time manually, the phone will not try to synchronize the time with the time server until the next time the phone is restarted. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 43 OF 104 AASTRA –2862-001...
  • Page 44 Press Done to save. Date Format: Sets the date display format. Go to the Date Format option. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 44 OF 104 AASTRA – 2862-001...
  • Page 45 If you set the time manually, the phone will not try to synchronize the time with the Time Server until the next time the phone is restarted. Go to the Set Time option. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 45 OF 104 AASTRA –2862-001...

  • Page 46: Language

    Press Done. Language 4.1.9 This option sets the language for all of the phone display screens. The phone is permanently set to the English language. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 46 OF 104 AASTRA – 2862-001...

  • Page 47: Phone Status

    The LAN port information displays. LAN Port 100/Full (Auto) Done Press Done. The Phone Status menu displays. PC Port: Go to PC Port in the menu. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 47 OF 104 AASTRA –2862-001...
  • Page 48 Go to Error Messages in the menu. The Error Messages screen displays. Press Select or Error Messages No Error Messages Done Press Done. Copyright: Go to Copyright in the menu. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 48 OF 104 AASTRA – 2862-001...

  • Page 49: Password

    Enter softkey and continue with password setup. Enter the current user password. Press Enter. Enter the new user password. Press Enter. Re-enter the new user password. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 49 OF 104 AASTRA –2862-001...

  • Page 50: Admin Menu

    Restart Phone Are you sure you wish to restart the phone? Restart Cancel Press Restart. The phone restarts. Press Cancel to cancel without restarting the phone. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 50 OF 104 AASTRA – 2862-001...

  • Page 51: Phone Lock

    Unlock the Phone: The “unlock the phone” message Go to Options > Phone Lock. displays. To unlock the phone Password: Enter Backspace Clear Quit ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 51 OF 104 AASTRA –2862-001...
  • Page 52 The red status lamp at the top right of the phone turns off. If the user password has never been set up, press the Enter softkey without a password. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 52 OF 104 AASTRA – 2862-001...

  • Page 53: Call Handling

    When a call rings in at your phone, the inbound call screen displays, and the line appearance lamp and the MWI lamp flash. John Smith Mary Jones 1003 Answer Ignore More Figure 5 Receive a Call ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 53 OF 104 AASTRA –2862-001...

  • Page 54: Answer An Incoming Call

    The connected state screen displays when you are talking to someone on the phone. The softkeys displayed are those you need for handling the call. John Smith Mary Jones 1003 03:15 Drop Conf Xfer More Figure 6 Connected Call ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 54 OF 104 AASTRA – 2862-001...

  • Page 55: Connected Call Display Details

    For outbound calls originated by Phone A, nothing is stored in the Redial list on Phone B because Phone A originated the call. The opposite applies if the call is placed by Phone B. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 55 OF 104 AASTRA –2862-001...

  • Page 56: Handle Calls Using The Speaker

    End a Call Step Action From a connected call:  Press the Goodbye key.  Press the Drop softkey.  Place the handset back on hook. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 56 OF 104 AASTRA – 2862-001...

  • Page 57: Phone Features

    You are reconnected to the call. hold.  The Goodbye key will not retrieve a held call.  The Hold key will not retrieve a held call. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 57 OF 104 AASTRA –2862-001...

  • Page 58: Automatic Hold

    Automatic Hold 6.1.3 The 6735i automatically puts your current call on hold when you press a new line key. Manage Multiple Calls on Hold 6.1.4 Step Action Result Press to scroll through the call information for multiple calls on hold.

  • Page 59: Transfer

    You can use the Dial softkey for numbers that are not automatically dialed Before the destination party answers: The transfer completes.  Press Xfer again.  Press the Goodbye key. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 59 OF 104 AASTRA –2862-001...
  • Page 60 1. [♫ Mary Jones 1005 Xfer Drop More  You are reconnected to the originating Press the Line key. party.  Press the Hold key. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 60 OF 104 AASTRA – 2862-001...

  • Page 61: Conference

    Conference The 6735i supports up to three parties in a conference call. Establish the Conference 6.4.1 Step Action Result Connect to the first party to include in the John Smith conference. Mary Jones 1003 01:05 Drop Conf Xfer More Press the Conf softkey.

  • Page 62: Park And Pickup

    This procedure is repeated until your line is idle, or the parked call is retrieved or released. Default Display 6.5.1  The Park softkey is visible only when a call is connected. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 62 OF 104 AASTRA – 2862-001...

  • Page 63: Use Park And Pickup

    Call Forwarding Busy  Call Forwarding No Answer  Call Forwarding Always to Voicemail  Call Forwarding Busy to Voicemail  Call Forwarding No Answer to Voicemail ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 63 OF 104 AASTRA –2862-001...

  • Page 64: Call Return

    The number of the last party that called Press the Call Return key. you is automatically dialed.  Dial the Call Return feature access code. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 64 OF 104 AASTRA – 2862-001...

  • Page 65: Call Waiting

    Call Hold and Retrieve You can place a call on hold and do a Directed Call Pickup of another call. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 65 OF 104 AASTRA –2862-001...

  • Page 66: Directed Call Pickup With Barge-In

     Press the Redial key 1 time.  Press the Dial softkey 1 time.  Dial the Last Number Redial feature access code. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 66 OF 104 AASTRA – 2862-001...

  • Page 67: Autodial (Hotline And Warmline)

    End an Intercom Call:  When you hang up, the remote phone also Hang up the phone. hangs up.  Press  Press the line appearance key. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 67 OF 104 AASTRA –2862-001...

  • Page 68: Stuttered Dial Tone

    The end of the Voicemail list displays the number of new voicemail messages (if any exist). Step Action Result Press the Services softkey. Select Voicemail. The Voicemail list displays. Voicemail 1.4693651000 2.4693651002 Select Done ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 68 OF 104 AASTRA – 2862-001...

  • Page 69: Speeddial

    Speed Dial More Voice Mail Press the Speeddial softkey to edit. The edit screen displays. Enter Name: Speed Dial Enter Number: Line: 1 Save Remove Backspace Cancel ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 69 OF 104 AASTRA –2862-001...
  • Page 70 You can delete the entire key by using the Remove softkey. The key is reset to the type “None”. Enter Name: Edward Enter Number: 812105556666 Line: 1 Save Remove Backspace Cancel ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 70 OF 104 AASTRA – 2862-001...

  • Page 71: Add A New Speeddial Key (Press And Hold)

    Line 1. If you want to use a different line, press the Change softkey, or press key to select another line. Press the Save softkey. The key is saved. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 71 OF 104 AASTRA –2862-001...

  • Page 72: Speed Dial 8

    The Enter Speed Code screen displays. Add Speed Dial Entry Enter Speed Code Backspace Done Back Cancel Enter a digit between 2 and 9. All other digits are invalid. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 72 OF 104 AASTRA – 2862-001...
  • Page 73 The Speed Dial list displays. Speed Dial 1/6 2 – Richard 3 - Sallie 4 - John 5 - Sam Display Dial Options Page Down Cancel ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 73 OF 104 AASTRA –2862-001...
  • Page 74 Go to the entry to move in the list. Press Options. The Speed Dial Options screen displays. Speed Dial Options 1-Add 2-Edit 3-Delete 4-Move Select Back Cancel Go to the Move option. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 74 OF 104 AASTRA – 2862-001...
  • Page 75 Are you sure you want to delete John? Press Yes to delete or No to keep the If you answered yes, the entry is removed entry. from the list. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 75 OF 104 AASTRA –2862-001...

  • Page 76: Speed Dial 100

    The Speeddial/Xfer key combines the Speeddial and Xfer key's functionality together allowing you to transfer calls or use Speeddial with one key. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 76 OF 104 AASTRA – 2862-001...

  • Page 77: Speed Dial/Conf

    The phones include an enhanced SCA for the servers that support call bridging and allows two or more SCA users to be connected in a call with a third party. Refer to the following example. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 77 OF 104 AASTRA –2862-001...

  • Page 78: Keys States And Led Behavior

    None (Outgoing Call) Alerting Blinking Unselected Red (Incoming Call) Active Solid Green Far-end Solid red Far-end Held Slow Flashing Green Far-end Slow Flashing Red Far-end ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 78 OF 104 AASTRA – 2862-001...

  • Page 79: Softkey Line Keys

    Seized Hang up Ignore Progressing Hang up Ignore Alerting Answer Active Hold Bridge Held Retrieve Bridge Hold Private Retrieve Ignore Bridge-active Hold Bridge Bridge-held Retrieve Bridge ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 79 OF 104 AASTRA –2862-001...

  • Page 80: Sca Call Location And Sca Call Retrieve

    XML Keys 6.23 The 6735i IP phone supports a feature called XML (Extensible Markup Language). XML is a markup language much like HTML. Your System Administrator can create customized XML menu services to access on your phone. These services include things like weather and traffic reports, contact information, company info, stock quotes, or custom call scripts.

  • Page 81: Callers List And Redial List

    Press the Callers softkey. The first entry displays. 001 Mary Jones 1003 06/01/11 3:07pm Dial Delete EditNum Details Quit Use the to scroll through the entries in the list. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 81 OF 104 AASTRA –2862-001...

  • Page 82: Missed Calls Indicator

    Missed Calls Indicator 7.1.3 The 6735i displays the “<Number of> Missed Calls” in the idle state screen display. This display alternates between the number of missed calls and the date and time display. Missed calls are displayed as “<number of> new callers” on the idle screen. After you review the calls in the Callers List, the number of missed calls is cleared from the idle screen display.

  • Page 83: Delete Entries In The Callers List

    Press Delete to delete one entry. There is no confirmation message. The  Press Delete All to delete all entry is deleted immediately. entries in the list. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 83 OF 104 AASTRA –2862-001...

  • Page 84: Exit The Callers List

    The Redial List displays the first entry. Press the Redial key one time. 001 David Murphy 3036 05/26/11 10:18am Dial Delete Details Quit to find the entry to call. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 84 OF 104 AASTRA – 2862-001...
  • Page 85 Press Delete All to delete all entries in the list. View Details of an entry: Find the entry to view. Press Details. The specifics of that entry display. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 85 OF 104 AASTRA –2862-001...
  • Page 86 ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 86 OF 104 AASTRA – 2862-001...

  • Page 87: Appendix A - Optional Expansion Modules

    Appendix A - Optional Expansion Modules Expansion Modules The 6735i IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to provide additional keys. The expansion module keys support a variety of features including:...

  • Page 88: Using The Expansion Modules

     Page 1"List 1" and "List 2"  Page 2"List 3" and "List 4"  Page 3"List 5" and "List 6". ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 88 OF 104 AASTRA – 2862-001...

  • Page 89: Figure 14 M675I Page 1 Screen

    (page 1, page 2, or page 3), and press the applicable softkey. Your System Administrator can customize the headings on each M675i Expansion Module screen. Contact your System Administrator for more information. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 89 OF 104 AASTRA –2862-001...

  • Page 90: Figure 16 M675I Extensions On A 6757I Phone

    Figure 16 M675i Extensions on a 6757i Phone ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 90 OF 104 AASTRA – 2862-001...

  • Page 91: Appendix B - Clearspan Feature Access Codes

    “+” sign. The system replaces the feature access code digits with the “+” sign and resumes the call with an E.164 number. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 91 OF 104 AASTRA – 2862-001...
  • Page 92 Upon deactivation, calls ring on the user’s phone Deactivation unless the user has another service set up, such as Call Forwarding Always, Call Forwarding No Answer, or Do Not Disturb. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 92 OF 104 AASTRA – 2862-001...
  • Page 93 Call Forwarding Not Reachable service. *63* Call Forwarding Not Allows users to get the status of the Call Reachable Interrogation Forwarding Not Reachable service. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 93 OF 104 AASTRA –2862-001...
  • Page 94 Call Waiting Persistent Turns off the Call Waiting service for all calls. Deactivation Cancel Call Waiting Turns off the Call Waiting service for the next call. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 94 OF 104 AASTRA – 2862-001...
  • Page 95 Deactivates forced forwarding for a call center Deactivation queue. Group Call Park Hunts for the first available user in the assigned call park group and parks the call there. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 95 OF 104 AASTRA –2862-001...
  • Page 96 Voice Messaging, Third- Party Voice Mail Support, Call Forwarding No Answer, Call Forwarding No Answer To Voice Mail, and Sequential Ringing services. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 96 OF 104 AASTRA – 2862-001...
  • Page 97 Voice Mail Retrieval Allows users to retrieve Clearspan and third-party voice mail. Voice Portal Access Allows users to access their Voice Portal. ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 97 OF 104 AASTRA –2862-001...
  • Page 98 ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 98 OF 104 AASTRA – 2862-001...

  • Page 99: Appendix C - Troubleshooting

    Why can’t I get dial tone? Check for any loose connections and that the phone has been installed properly. For installation instructions, refer to the “Installation and Setup” section in the Aastra Model 6735i Installation Guide provided with your phone. Why doesn’t my phone ring? Check the ring volume on your phone.
  • Page 100 How do I restart the IP This setting is in the Options list. See Restart Phone. phone? ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 100 OF 104 AASTRA – 2862-001...

  • Page 101: Index

    ............. 29 feature interactions ............. 65 line appearance softkeys ..........28 display ................33 live dialpad ..............33, 40 display options ..............38 lock phone ............... 51 ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 101 OF 104 AASTRA –2862-001...
  • Page 102 ............. 33, 43 language ..............46 time format ............... 44 live dialpad ..............40 time server ............... 43 speed dial edit ............. 40 ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 102 OF 104 AASTRA – 2862-001...
  • Page 103 Volume key ..............30 unlock phone ..............51 user password ........... 34, 49, 100 xfer ................... 59 cancel ................60 XML Keys ................ 80 visual message waiting ........... 99 ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 103 OF 104 AASTRA –2862-001...
  • Page 104 ___________________________________________________________________________________________ 6735i IP PHONE USER GUIDE - CLEARSPAN PAGE 104 OF 104 AASTRA – 2862-001...

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