Mercedes-Benz COMAND Operating Instructions Manual page 122

Problems with the navigation system
120
Problem
You see a message
informing you that the
data medium
containing the digital
map is incompatible
with the vehicle
software.
Problem
The map software
update has failed.
Problem
COMAND asks for an
activation code during
the map update.
Possible causes/consequences and M M Solutions
The data medium containing the digital map cannot be used for
the update.
To confirm the message: press the controller.
X
Remove the data medium.
X
Have the system database checked at an authorized Mercedes-
X
Benz Center.
Possible causes/consequences and M M Solutions
The data medium is dirty.
Clean the data medium.
X
Restart the update.
X
The data medium is scratched.
Consult an authorized Mercedes-Benz Center.
X
There is overheating due to excessive temperatures in the vehicle
interior.
Wait until the vehicle interior has cooled down.
X
Restart the update.
X
COMAND's integrated hard disk is defective.
Consult an authorized Mercedes-Benz Center.
X
Possible causes/consequences and M M Solutions
The digital map is secured with an activation code.
Consult an authorized Mercedes-Benz Center.
X