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TANDBERG FindMe™ user guide
About FindMe
The FindMe feature allows you as an individual or part of a group
to have a single name on which you can always be called, and
you chose where calls to that name will be routed. You can also
determine what happens if your first choices are either busy or
unanswered after a certain period of time.
For example, you could set up your individual FindMe name so
that it will call you on your desktop endpoint first. If there's no
answer after 10 seconds it will divert the call to your mobile
phone, and if your desktop phone is busy it will divert the call to
your colleague's desktop videophone.
Alternatively, you could have a single FindMe name for your
team, and set it up so that all the team member's desktop
videophones will ring when anyone calls the FindMe name.
FindMe user accounts
Each FindMe name has an associated user account. Your
FindMe user account is set up by your system administrator.
Once this has been done, you can log in to your account using
a web interface and configure it with details of the device(s) on
which you want to be contacted:
•
when a call is first placed to your FindMe name
•
if any or all of your first choice of devices are busy
•
if all of your first choice of devices are unanswered
You can update these details as often as you wish.
Individual versus group FindMe
There are two types of FindMe names: individual and group.
The only difference between the two is what happens if one of
the devices in the initial list is busy.
For individuals, it is assumed that you will only be able to take
calls on one device at a time, therefore if
Primary list are busy, the call will immediately divert to the
device(s) in your Busy list.
For groups, it is assumed that more than one person is available
to take calls, so the call will only divert to the device(s) in the
Busy list if
all
devices in the Primary list are engaged.
Overview and
Introduction
Getting started
status
D14049.05
February 2009
To configure your FindMe user account, log in using a web browser as described below:
!
any
devices in your
System
VCS
configuration
configuration
Accessing the FindMe configuration page
"
#
Zones and
Call
Bandwidth
neighbors
processing
control
152
TANDBERG
VIDEO COMMUNICATIONS SERVER
!
Go to the FindMe link
provided to you by your
system administrator.
This will take you to the
page.
Select
User
"
Enter the
and
to you by your System
Administrator.
Select Login.
#
You will be taken to the
FindMe
here you can
FindMe account
individual or a group.
Firewall
Applications
Maintenance
traversal
ADMINISTRATOR GUIDE
Login
Login.
Username
Password
provided
page. From
configure your
as either an
Appendices
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