Tray 3 Lift Up / No Tray Failure - Lexmark X850e Service Manual

Step
8 Check the tray 2 switch (media size) for proper connection.
Is the switch connected properly?
8 Perform a print test.
Does the error continue?

943.00 Tray 3 lift up / no tray failure

Step
1 Check the media.
Pull out tray 3, and visually check it.
Is any media loaded in tray 3?
2 Check the tray.
Is the tray 3 lift gear assembly or the surrounding parts
of it damaged?
3 Check the tray 3 media feed lift motor for proper
operation.
Warning: Only perform this test with the paper tray
assembly removed from the machine, or abnormal
grinding noises will occur.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch Printer Tests.
4. Touch Tray 3 lift mtr.
Does the tray 3 media feed lift motor operate properly?
4 Check the tray 3 media feed lift motor for proper
connection.
Is the above motor connected properly?
5 Check the 2TM/TTM controller card assembly and the
printer engine card assembly for proper connection.
Are connectors P541 and P413 on the above cards
connected properly?
Check
Check
Yes
Replace the switch Replace the
(media size). connection.
Go to "Switch
(media size)
removal" on
page 4-19.
Replace the Problem solved.
printer engine card
assembly.
Go to "Printer
engine card
assembly
removal" on
page 4-117.
Yes
Go to step 2. Load media
properly.
Go to step 3. Replace the tray 3
lift gear assembly or
any other damaged
parts.
Go to
dual input (TTM)–
tray 3 lift gear
assembly removal"
on page
Go to step 6. Go to step 4.
Go to step 5. Replace the
connection.
Go to step 6. Replace the
connection.
Diagnostic information
7500-XXX
No
No
"2000-sheet
4-271.
2-169