Analyzing Problems With Captured Data - Konica Minolta IP-423 Service Manual

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Analyzing Problems with Captured Data

When the defect occurs to the print controller in the field, acquires print job data and analyzes a defect.
Based on the analyzed data, the problem can be efficiently solved more easily.
Capturing Data via FTP
You can use the [FTP Function] on the print controller to obtain capture data over the network.
Since this [FTP Function] does not require the hard disk, it is very efficient.
Operating Conditions
Since the captured data is stored on a hard disk, a hard disk is required.
Operation Specifications
• Jobs to be captured
All the print job data sent over the network or the parallel port can be captured. However, apart from the
NIC status page (NIC Config.), the data for test prints done from the copier's operation panel are not cap-
tured.
• Filename for the captured file
The captured data for each print job is assigned a filename according to the scheme, and the data is
stored on the hard disk.
[Header][JobNumber][Port].cpt
• Header
• JobNumber : The local job number assigned by the print controller is added.
• Port
Filename Example
• Starting and Stopping Capture
Select ON/OFF for capture mode from the operation panel on the copier. After the setting has been set to
ON, all print jobs are captured from that point on.
• Deleting captured files
The captured data file on the hard disk, unlike the scanned data files and other files, cannot be intention-
ally deleted, or lost if the power is turned ON and OFF, except if the hard disk is reformatted.
Print controller can also create up to five new capture files, and delete the old files.
For more information on deleting the captured data, refer to "
: "c" is always added at the start of the file name.
: For jobs received over the network "n" is added; from the parallel port "p" is added.
For a job from the network, JobNo.378 = c378n.cpt
G
Capturing Files".
Appendix
Appendix-1