Copy Problem; Fax Problems - Dell 2135cn Service Manual

1.5.5 Copy Problem

If document loaded in the ADF cannot be copied, check and try the action below.
1) Ensure that the ADF cover is firmly closed.
2) Ensure that the release lever is properly positioned.

1.5.6 Fax Problems

If printer is not working, there is no display and the buttons are not working. Check and try the action
below.
1) Unplug the power cord and plug it in again.
2) Ensure that there is power to the electrical receptacle.
If no dial tone sounds, check and try the action below.
1) Check that the phone line is connected properly.
2) Check that the phone socket in the wall is working by plugging in another phone.
If numbers stored in the memory do not dial correctly, check and try the action below.
1) Ensure that the numbers are stored in the memory correctly. (Print a Phone Book list.)
If document does not feed into the printer, check and try the action below.
1) Ensure that the document is not wrinkled and you are putting it in correctly. Check that the docu-
ment is of the right size, not too thick or thin.
2 Ensure that the ADF cover is firmly closed.
If faxes are not received automatically, check and try the action below.
1) The FAX mode should be selected.
2) Ensure that there is paper in the paper tray.
3) Check to see if the display shows Memory Full.
If printer does not send faxes, check and try the action below.
1) Ensure that the document is loaded in the ADF or on the document feeder glass.
2) Sending should show up on the display.
3) Check the other fax machine you are sending to, to see if it can receive your fax.
If incoming fax has blank spaces or is received in poorquality, check and try the action below.
1) A noisy phone line can cause line errors.
2) Check your printer by making a copy.
3) The toner cartridge may be empty. Replace the toner cartridge.
4) The fax machine sending you the fax may be faulty.
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Chapter 1 Troubleshooting