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Dell 2135cn - Multifunction Color Laser Printer Troubleshooting Manual

User guide.

 
Dell™ 2135cn Color Laser Multifunction Printer User's Guide
Finding Information
About Your Printer
Installing the Toner Cartridges and Print Head Device (PHD) Unit
Connecting Your Printer
Dell Printer Configuration Web Tool
Installing the Optional Memory Card
Print Media Guidelines
Loading Print Media
Operator Panel
Printer Settings
Understanding the Tool Box Menus
Understanding the Menus
Understanding Your Printer Software
  Notes, Notices, and Cautions
NOTE:
A NOTE indicates important information that helps you make better use of your printer.
NOTICE:
A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
 
CAUTION:
A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and Dell Supplies Management System are trademarks of Dell Inc.; Microsoft, Windows, Windows Server, and
Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Adobe and Photoshop are
registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc.
disclaims any proprietary interest in trademarks and trade names other than its own.
 
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set
forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Dell
Inc., One Dell Way, Round Rock, Texas, 78682, USA.
November 2008 Rev. A02
 
Printing
Copying
Scanning
Faxing
Understanding Fonts
Clearing Jams
Troubleshooting Guide
Installing Printer Drivers
Setting Up for Shared Printing
Maintaining Your Printer
Removing the Optional Memory Card
Printer Specifications
Appendix

Summary of Contents

  • Page 1

    Adobe Systems Incorporated in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc.

  • Page 2

    Numerics 100BASE-TX Full-Duplex, 1 100BASE-TX Half-Duplex, 1 10BASE-T Full-Duplex, 1 10BASE-T Half-Duplex, 1 A4, 1 A5, 1 About printer, 1 Add PhoneBook Entry, 1 Address Book, 1, 2, 3, 4, ADF glass, 1 Adjust Altitude, 1, Adjust BTR, 1, 2, Adjust Fuser, 1, 2, Adjusting color registration, 1 Adjusting the Language, 1 Admin Menu, 1 Admin Reports, 1 Administrator Password, 1 Alert Tone, 1, 2, All Tones, 1, Altitude, 1 Answer Machine/Fax, 1 Appendix, 1 Apply New Settings, 1 Asset Tag Number, 1 Assigning IP address, 1 Authenticate Error Trap, 1 Auto Clear Alert Tone, 1, Auto Exposure, 1, 2, 3, 4, 5, Auto Exposure Level, 1, 2, 3, Auto Log Print, 1, 2, Auto Rec Ans/Fax, 1...

  • Page 3

    Auto Reset, 1, Automatic Document Feeder (ADF), 1, 2, Avoiding jam, 1, B5, 1 Base memory, 1 Base Tone, 1, Basic Information, 1 Basic printer problem, 1 Belt unit, 1 Bitmapped font, 1 Blue plug, 1, BOOTP, 1 C5, 1 Cable, 1 Canceling a job, 1 Canceling print job From your computer, 1 Carbonless copy paper, 1 CCP, 1 Center output tray, 1 Change System settings, 1 Changing the settings of menu item, 1 Choosing the Right Cable, 1 Clean Developer, 1 Clearing, 1, 2, Clearing jam, 1 From ADF, 1 From fuser, 1 From single sheet feeder, 1 From tray, 1 Clock Settings, 1, Coated, 1, 2, 3, 4, Coated Thick, 1, 2, 3, 4, Collated, 1, 2, Color, 1, 2, 3, 4, Color Mode Limitation, 1...

  • Page 4

    Color Saturation, 1, 2, Color Test Page, 1, Community Name (Read only), 1 Community Name (Read/Write), 1 Community Name (Trap), 1 Completed Jobs, 1, Confidential jobs, 1 Connecting local printer, 1 Connecting network printer, 1 Connecting printer, 1 Connecting to the Network, 1 Connection specification, 1, Connection type, 1, Conserving supplies, 1 Contact Dell Support at, 1, Contact Person, 1 contacting Dell, 1 Contacting service, 1 Contrast, 1, 2, Copy Color Balance, 1, Copy Defaults, 1, Copy Job Tone, 1, Copy Printer Settings, 1, 2, 3, Copy Printer Settings Report, 1 Copy Service Lock Set, 1, Copy Settings, 1 Country, 1, 2, Cover, 1 Covers, 1, 2, 3, Covers Thick, 1, 2, 3, 4, Cumulative Color Page Count, 1...

  • Page 5

    Dell ColorTrack, 1, Dell Printer Configuration Web Tool, 1 Page display format, 1 Dell Service Tag Number, 1 Dell Supplies Management System, 1 Dell support website, 1 Dell technical support policy, 1 Details, 1 Determining Values, 1 DHCP, 1 DHCP/Autonet, 1 Dimensions, 1 DIMM Size, 1 Direct Fax, 1 Disabling Panel Lock, 1 Discard Size, 1, 2, Display Popup, 1 Display problem, 1 DL, 1 DNS, 1, Document cover, 1 Document glass, 1 Document Size, 1, 2, 3, 4, 5, 6, Draft Mode, 1, 2, Driver, 1 Drivers and utilities CD, 1 DRPD, 1 DRPD Pattern, 1, 2, Drum Refresh, 1 ECM, 1, 2, Edit Print User Registration, 1...

  • Page 6

    Envelope, 1, 2, 3, 4, 5, Envelope #10, 1 Environment, 1 Environment settings for Web browser For Firefox, 1 For Internet Explorer, 1 Error History, 1, Ethernet, 1, 2, Ethernet port, 1, 2, EWS, 1 EWS Settings, 1 Executive, 1 Fault Tone, 1, Fax Activity, 1, 2, 3, 4, Fax Broadcast, 1, 2, Fax Cover Page, 1, 2, 3, Fax Defaults, 1, 2, Fax Forward Error Print, 1, Fax Forward Number, 1, Fax Forward Print, 1, Fax Fwd Err Print, 1 Fax Fwd Number, 1 Fax Fwd Print, 1 FAX Group, 1, Fax Header, 1, 2, Fax Header Name, 1, 2,...

  • Page 7

    PCL 5/PCL 6, 1 Pitch, 1 Point size, 1 Sample list, 1 Style, 1 Typefaces and fonts, 1 Weight, 1 Font Pitch, 1, 2, Font Size, 1, 2, Form Line, 1, 2, Front Cover, 1 Front cover, 1 Function Enabled, 1, Fuser, 1 Gateway Address, 1 Get IP Address, 1 Group Dial, 1, Hex Dump, 1, 2, Host I/F, 1 Host Name, 1, How to install option, 1 How to remove option, 1 How to replace retard roller, 1 How to set up, 1 HTTP, 1, ID, 1, Identifying print media, 1 Identifying print paper, 1 Image Compression, 1, Impression Number, 1 Init Print Meter, 1 Initialize NIC NVM and restart printer, 1 Initialize PrintMeter, 1 Installing Printer drivers, 1 Installing retard roller in tray, 1 Installing the optional memory card, 1 Installing toner cartridge, 1...

  • Page 8

    Interfaces, 1 IP Address, 1, 2, IP Filter, 1, IP filter setup, 1 Job History, 1, Job List, 1, Job Name, 1, Job Status, 1 Job Submitted Time, 1 Job Type, 1 Junk Fax Setup, 1, 2, 3, Label, 1, 2, 3, 4, 5, Landscape, 1 LCD, 1 LCD panel, 1 Left frame, 1 Legal, 1 Letter, 1 Lighter/Darker, 1, 2, 3, 4, 5, 6, 7, Line Monitor, 1, 2, Line Termination, 1, 2, Line Type, 1, 2, Liquid crystal display, 1 Loading an envelope, 1 Loading letterhead, 1 Loading print media, 1 In the tray 1, 1...

  • Page 9

    Memory cover, 1 Memory speed, 1 Menu item, 1 Menu Settings, 1 MIB compatibility, 1 mm/inch, 1, 2, Modem Speed, 1, 2, Monarch, 1 Multiple Up, 1 Multiple-Up, 1, 2, NCR, 1 Network, 1 Network Firmware Version, 1 New Password, 1 No carbon required, 1 No. of Sheets, 1 Non-Copy Job Tone, 1, Non-Dell Toner, 1, 2, Number of Copies, 1 Number pad, 1 OCR, 1 OnHook, 1 Online Help, 1, Operation, 1 Operator panel, 1, Button, 1 Optical character recognition, 1 Option problem, 1 Order Supplies at, 1, Ordering printer supplies, 1 Ordering supplies, 1 Orientation, 1, 2, Original Type, 1, 2, OS, 1...

  • Page 10

    Other Features, 1 Other problems, 1 Out of Paper Tone, 1, Output Result, 1 Output Tray, 1 Owner, 1, Owner's Manual, 1 Page display format, 1 Page orientation, 1, Panel, 1 Panel Alert Tone, 1, Panel Language, 1, 2, Panel lock, 1 Panel Lock Set, 1, Panel Select Tone, 1, Panel Settings, 1, Panel settings page, 1, Paper, 1, Characteristics, 1 Curl, 1 Fiber content, 1 Grain direction, 1 Moisture content, 1 Smoothness, 1 Weight, 1 Paper Density, 1, 2, Paper jam location, 1 Paper Size, 1, 2, Paper Type, 1 Paper Used, 1 Parts name, 1 Password, 1 Pause button, 1 PCL, 1 Font, 1 PCL 5/PCL 6, 1 PCL Fonts List, 1, PCL Macro List, 1, PCL Settings, 1, PDL, 1...

  • Page 11

    Phone Book, 1, 2, Phone connector, 1, 2, 3, Phone Number, 1 phone numbers, 1 Plain, 1, 2, 3, Plain Thick, 1, 2, 3, Polling Receive, 1 Port Settings, 1 Port Status, 1 Port9100, 1, 2, 3, Portrait, 1 Power connecter, 1 Power Saver Time, 1 Power Saver Timer Mode 1, 1, Power Saver Timer Mode 2, 1, Power supply, 1 Power switch, 1 Prefix Dial, 1, 2, Prefix Dial Num, 1 Prefix Dial Number, 1, Premier, 1 Print and hold function, 1 Print cartridge level, 1 Print ID, 1, 2, Print Language, 1 Print media, 1, Dimensions, 1 Source, 1, Print Meter, 1, Print quality guarantee, 1 Print Server Reports, 1 Print Server Settings, 1, 2, 3,...

  • Page 12

    Printer Maintenance, 1 Printer Page Count, 1 Printer paper, 1 Printer Revision Levels, 1 Printer Serial Number, 1 Printer Settings, 1, 2, 3, Printer settings page, 1 Printer Settings Report, 1 Printer software, 1 Printer specification, 1 Printer Status, 1, 2, Printer Type, 1 Printing, 1 Printing held job, 1 Printing on letterhead, 1 Printing problem, 1 Printing Speed, 1 Printing Status Window, 1 Processor Speed, 1 Product Information Guide, 1 Proof Print, 1, Protocol Monitor, 1, Quantity, 1, 2, RAM Disk, 1, 2, RARP, 1 Receive Mode, 1, 2, Recommended paper, 1 Redial Attempts, 1, 2, Redial Delay, 1, 2, Reduce/Enlarge, 1, 2, Re-enter Password, 1 Refresh, 1 Regular, 1 Relative humidity, 1...

  • Page 13

    Removing toner cartridge, 1 Replacing retard roller, 1 Reports, 1 Resend Delay, 1, 2, RESET button, 1 Reset Defaults, 1 Reset Print Server, 1 Resetting Defaults, 1, Resident font, 1 Resident scalable fonts, 1 Resolution, 1, 2, 3, 4, Restore Settings, 1 Return policy, 1 Right frame, 1 Ring Tone Volume, 1, 2, Safety information, 1 Scalable font, 1 Scan Defaults, 1, 2, Scan Service Lock Set, 1, Scan to Application, 1 Scan to E-mail, 1 Scan To Network, 1 Scan to Network, 1, 2, Search PhoneBook, 1 Secure Print, 1 Del after Print, 1, Delete, 1, Print and Save, 1, Secure print, 1 Secure Receive, 1 Secure Receive Set, 1, Secure Settings, 1, 2, 3, Select Reorder URL, 1 Select Tray, 1, 2,...

  • Page 14

    Side cover, 1 Single Sheet Feeder, 1 Capacity, 1 Single Sheet Feeder (SSF), 1 slow scan, 1 SNMP, 1 SNMP Agent, 1, 2, SNMP Configuration, 1 SNMP UDP, 1 Software update, 1 Speed Dial, 1, 2, SSF Paper Size, 1, 2, 3, SSF Paper Type, 1, 2, 3, Status Monitor Console, 1 Status of printer supplies, 1 Storage, 1 Storage humidity range, 1 Store Print, 1 Stored Documents, 1, Stored Print, 1 Storing consumables, 1 Storing print media, 1, 2, Straightest lines, 1 Subnet Mask, 1 Substitute Tray, 1, 2, support contacting Dell, 1 Supported print paper, 1 Symbol Set, 1, 2, Symbol sets, 1 For PCL 5/PCL 6, 1...

  • Page 15

    Tone/Pulse, 1, 2, Toner cartridge, 1 Toner Refresh, 1 Top frame, 1 Trap Notification (IP), 1 Tray 1, 1, Tray 1 Custom Size - X, 1 Tray 1 Custom Size - Y, 1 Tray 1 Paper Size, 1 Tray 1 Paper Type, 1 Tray Settings, 1, 2, 3, 4, Troubleshooting, 1 Turn on, 1 Typeface, 1 Unacceptable paper, 1 UNITED STATES GOVERNMENT RESTRICTED RIGHTS, 1 Upper Limit for Color Print, 1 Upper Limit for Monochrome Print, 1 USB, 1 USB port, 1, 2, USB Printing, 1 User Setup Disk Creating Tool, 1 Using Dell Printer Configuration Web Tool, 1 uto Receive Fax/Tel, 1 Verifying IP settings, 1...

  • Page 16

    Wall jack connector, 1, 2, 3, Warranty, 1 Warranty information, 1 Web Link Customization, 1, White sheet, 1 Width guide, 1 WINS, 1, Wired Network, 1 Ethernet, 1 Initialize NVM, 1 IP Filter, 1 Protocol, 1 TCP/IP, 1 Yellow terminator, 1  ...

  • Page 17

    Notes, Notices, and Cautions Finding Information About Your Printer Installing the Toner Cartridges and Print Head Device (PHD) Unit Connecting Your Printer Dell Printer Configuration Web Tool Installing the Optional Memory Card Print Media Guidelines Loading Print Media Operator Panel...

  • Page 18

    Back to Contents Page   Operator Panel   Using the Operator Panel Buttons   Printing a Panel Settings Page  Using the Operator Panel Buttons The operator panel has a 4-line by 20-character liquid crystal display (LCD), control buttons, and number pad, which allow you to control your printer.  ...

  • Page 19

    The panel settings page is printed.   From Your Computer   1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens.   2. Click the Tool Box button. The Tool Box dialog box opens.

  • Page 20

      Printer Information Purpose: To display the printer's system information. Values: Dell Service Tag Number Displays the service tag number of your printer. Printer Serial Number Displays the serial number of your printer. Printer Type Displays the type of printing for the printer. Color Laser is displayed normally.

  • Page 21

    Adjust Altitude Displays the altitude of the location where the printer is installed. Non-Dell Toner Non-Dell Toner Displays whether or not to use another manufacturer's toner cartridge. Regular* Displays the URL for ordering consumables (accessories.us.dell.com/sna). Web Link Select Customization Reorder URL Premier Displays the URL for ordering consumables (premier.dell.com).

  • Page 22

    IP Address Mode Displays the method for acquiring the IP address. IP Address Displays the printer's IP address. Subnet Mask Displays the subnet mask. Gateway Address Displays the gateway address.   Tray Settings Purpose: To display the paper type and size for the tray 1. Values: Paper Type Displays the paper type setting of the tray 1...

  • Page 23

    Color Balance (Magenta Low) Displays the color balance level of low density magenta. Color Balance (Magenta Mid) Displays the color balance level of medium density magenta. Color Balance (Magenta High) Displays the color balance level of high density magenta. Copy Defaults Color Balance (Cyan Low) Displays the color balance level of low density cyan.

  • Page 24

    The Printer Maintenance tab includes the System Settings, Clock Settings, Paper Density, Registration Adjustment, Adjust Altitude, Reset Defaults, Non- Dell Toner, Initialize PrintMeter, Web Link Customization, TCP/IP Settings, Tray Settings, EWS, Scan Defaults, Fax Defaults, Copy Defaults, and Fax Settings pages.

  • Page 25

    Emits a tone at the specified volume when the toner or some other consumable is Medium* low. Low Toner Tone Alert Tone High Does not emit a tone when the toner or some other consumable is low. Emits a tone at the specified volume 5 seconds before the printer performs auto Medium Auto Clear Alert clear.

  • Page 26

    Date Format Sets the date format. The default is yy/mm/dd. Time Format Sets the time format in 24H or 12H. Time Zone Sets the time zone. Set Date Sets the date. Set Time Sets the time. Apply New Settings After you complete the settings, press the Apply New Settings button to apply the changes. Restart printer to apply new settings Press the Restart printer to apply new settings button to apply the changes.

  • Page 27

    Initializes the e-mail and server address entries in the Address Book.   Non-Dell Toner   CAUTION: When Non-Dell toner cartridge is used, the printer may be severely damaged and may not be covered by your warranty. Purpose: To specify whether or not to use another manufacturer's toner cartridge. Values: Off* Disables the use of another manufacturer's toner cartridge.

  • Page 28

      TCP/IP Settings Purpose: To configure TCP/IP settings. Values: Automatically sets the IP address. AutoIP* A random value in the range of 169.254.1.0 to 169.254.254.255 that is not currently in use on the network is set as the IP address. The subnet mask is set as 255.255.0.0. DHCP Sets the IP address using DHCP.

  • Page 29

    To configure the setup of the printer using your web browser. Values: Print Server Settings Click Display to display the server settings for the Dell Printer Configuration Web Tool. Disable to display the server settings for the Dell Printer Configuration Web Tool. Display of EWS On* Enable to display the server settings for the Dell Printer Configuration Web Tool.

  • Page 30

    Sharper Makes the scanned image sharper than the original. Adjusts the amount of colors to make the contrast of colors lighter than the original. Contrast Medium* Does not adjust the amount of colors to make the contrast of colors darker or lighter than the original. High Adjusts the amount of colors to make the contrast of colors darker than the original.

  • Page 31

    Black & White Prints in black and white mode. Color Color* Prints in color mode. Tray 1* The paper is fed from the tray 1. Select Tray The paper is fed from the single sheet feeder. Sets the document size to A4. Sets the document size to A5.

  • Page 32

    Lighter 2 Makes the copy lighter than the original. Works well with dark print. Lighter 1 Lighter/Darker Normal* Works well with standard typed or printed documents. Darker 1 Darker 2 Makes the copy darker than the original. Works well with light print or faint pencil markings. Darker 3 Softer Makes the copy softer than the original.

  • Page 33

    Purpose: To specify the fax settings. Values: Telephone Sets the default fax receiving mode to Telephone. Fax* Sets the default fax receiving mode to Fax. Telephone/Fax Sets the default fax receiving mode to Telephone/Fax. Receive Mode Sets the default fax receiving mode to Ans Machine/Fax. Machine/Fax DRPD Sets the default fax receiving mode to DRPD.

  • Page 34

    Prints incoming faxes that failed to be forwarded when Fax Fwd Print is not selected. Fax Fwd Err Print Does not print incoming faxes that failed to be forwarded when Fax Fwd Print is not selected. Sets a prefix dial number. Prefix Dial Off* Does not set a prefix dial number.

  • Page 35

    To check the operation of the printer's components. Values: Main Motor Operation Check* Click Start to operate the main motor inside the printer. Confirm the motor sound. Fuser Motor Operation Check Click Start to operate the fuser motor. Confirm the motor sound. Feed Roll Operation Check*1 Click Start to operate the feed roll.

  • Page 36

      Developer Stir Mode Purpose: To rotate the developer motor and stir the toner in the toner cartridge. Values: Developer Stir Mode Click Start to stir the toner.   Refresh Mode Purpose: To use up a toner cartridge or PHD unit when you need to replace it before the end of its life, or to stir the toner in a new toner cartridge.  ...

  • Page 37

    Back to Contents Page   Understanding the Menus   Using the COPY Menus   Using the SCAN Menus   Using the FAX Menus   Using the JOB STATUS Menus   Using the SETUP Menus   Setting Panel Lock When your printer is connected to a network and available to a number of users, the access to the Admin Menu menus can be limited. This prevents other users from using the operator panel to inadvertently change a user default that has been set by the administrator.

  • Page 38

    Envelope #10 Denotes country-specific factory default values. NOTE: SSF Paper Size is displayed only when print media is inserted in the single sheet feeder.   SSF Paper Type Purpose: To specify the default paper type of the single sheet feeder. Values: Plain* Plain Thick...

  • Page 39

    Values: Text & Photo* Used for documents with both text and photos. Photo Used for documents with photos. Text Used for documents with text.   Document Size Purpose: To specify the default document size. Values: Auto* Letter Executive Folio Legal NOTE: When Auto is selected, the printer assumes that the document size is the size of the print media loaded in the tray 1 or single sheet feeder.

  • Page 40

    Decreases the color saturation to lighten the color of the copy.   Auto Exposure Purpose: To suppress the background of the original to enhance text on the copy. Values: On* Suppresses the background to enhance text. Does not suppress the background.  ...

  • Page 41

    To specify the middle margin of the copy. Values: 0.0 inch* (0 mm*) Specify the value in increments of 0.1 inch (1 mm). 0.0-2.0 inch (0-50 mm)   Copy Defaults Purpose: To modify the COPY menu defaults. Copy Defaults allows you to configure the following items in addition to the items under the COPY menu.  ...

  • Page 42

    Address Book Selects an e-mail address from the Address Book. Group E-Mail Selects an e-mail address from the registered e-mail groups. Search Address Allows you search for an e-mail address or group address and specify it as the e-mail recipient. Specifies the sender using either of the following: From  Enter E-mail...

  • Page 43

    200*   Document Size Purpose: To specify the default paper size. Values: Auto* Letter Denotes country-specific factory default values.   Lighter/Darker Purpose: To adjust the density to make the scanned image lighter or darker than the original. Values: Normal* Works well with standard typed or printed documents. Darker1 Darker2 Works well with light print or faint pencil markings.

  • Page 44

    Purpose: To suppress the background of the original to enhance text on the copy. Values: On* Suppresses the background to enhance text. Does not suppress the background.   Margin Top/Bottom Purpose: To specify the top and bottom margins of the scanned image. Values: 0.1 inch* (2 mm*) Specify the value in increments of 0.1 inch (1 mm).

  • Page 45

    TIFF File Format Purpose: To specify the default TIFF file format. NOTE: Values: TIFF V6* Sets the default TIFF file format to TIFF V6. TTN2 Sets the default Tiff file format to TTN2.   Image Compression Purpose: To specify the image compression level. NOTE: Values: Medium* Sets the image compression level to Medium.

  • Page 46

    To add a new speed dial number or group dial number to the Phone Book.   Group Dial Purpose: To select a group fax number from the Phone Book.   Search PhoneBook Purpose: To search the Phone Book for a fax number by name.  ...

  • Page 47

    Off* Does not send a fax at a later time. Sends a fax at a later time. NOTE: A maximum of 19 delayed fax jobs can be stored in the Dell™ 2135cn Color Laser Multifunction Printer.   Fax Cover Page Purpose: To set whether to attach a cover page to faxes.

  • Page 48

    Del after Print Prints the job, and then deletes it from print memory. Delete Deletes the job from print memory.   Proof Print Purpose: To print only one copy and check the print result before printing all of the copies. This prevents a large number of misprinted copies from being printed at one time.

  • Page 49

    Paper Type Recycled Envelope Plain S2 Plain Thick S2 Covers S2 Recycled S2 Letter Folio Legal Executive Paper Size Monarch Monarch LEF DL LEF Envelope #10 Custom Size On* Displays a popup message that prompts to set Paper Type and Paper Size when paper is loaded in the tray 1. Display Popup Does not display a popup message that prompts to set Paper Type and Paper Size when paper is loaded in the tray 1.

  • Page 50

    To print a detailed list of the print, copy, fax, or scan jobs that have been processed. This list contains the last 20 jobs.   Error History Purpose: To print a detailed list of paper jams and fatal errors.   Color Test Page Purpose: To print a page for testing colors.

  • Page 51

    Paper Size Purpose: To specify the default paper size. Values: Letter* Folio Legal Executive Monarch Envelope #10 Custom Size Denotes country-specific factory default values. NOTE: Selecting a custom size for the paper size prompts you to enter a custom length and width.  ...

  • Page 52

    Symbol Wingdings Line Printer Times Roman Times It Times Bd Times BdIt Helvetica Helvetica Ob Helvetica Bd Helvetica BdOb CourierPS CourierPS Ob CourierPS Bd CourierPS BdOb SymbolPS Palatino Roman Palatino It Palatino Bd Palatino BdIt ITCBookman Lt ITCBookman LtIt ITCBookmanDm ITCBookmanDm It HelveticaNr HelveticaNr Ob...

  • Page 53

    Garamond Hlb GaramondKrsvHlb   Symbol Set Purpose: To specify a symbol set for a specified font. Values: ROMAN-8* SYMBOL PC-8 TK PI FONT PS MATH PC-850 PC-852 PC-8 DN PC-1004 PC-775 PC-8 MATH-8 MC TEXT MS PUB ISO L5 ISO L6 LEGAL ISO-69 ISO L1...

  • Page 54

    See also: "Pitch and Point Size"   Font Pitch Purpose: To specify the font pitch for scalable monospaced fonts. Values: 10.00* Specify the value in increments of 0.01. 6.00-24.00 Font pitch refers to the number of fixed-space characters in a horizontal inch of type. For nonscalable monospaced fonts, the pitch is displayed, but cannot be changed.

  • Page 55

    Draft Mode Purpose: To save toner by printing in the draft mode. The print quality is reduced when printing in the draft mode. Values: Disable* Does not print in the draft mode. Enable Prints in the draft mode.   LineTermination Purpose: To add the line termination commands.

  • Page 56

    Enable* Enables the E-Mail Alert feature. E-Mail Alert Disable Disables the E-Mail Alert feature. Enable* Enables an access to Dell Printer Configuration Web Tool embedded in the printer. Disable Disables an access to Dell Printer Configuration Web Tool embedded in the printer.  ...

  • Page 57

    NOTE: Values marked by an asterisk (*) are the factory default menu settings.   Receive Mode Purpose: To select the default fax receiving mode. Values: The printer can share a telephone line with an answering machine. In this mode, the printer will monitor the fax signal and pick up the line Machine/Fax* if there are fax tones.

  • Page 58

    Sets the volume of the ring tone to Low. Medium Sets the volume of the ring tone to Medium.   Line Type Purpose: To select the default line type. Values: PSTN* Uses PSTN. Uses PBX.   Tone/Pulse Purpose: To select the dialing type. Values: Tone* Uses tone dialing.

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      Remote Rcv Tone Purpose: To specify the tone in two digits to start Remote Receive.   Fax Header Purpose: To print the sender's information on the header of the faxes. Values: On* Prints the sender's information on the header of faxes. Does not print the sender's information on the header of faxes.

  • Page 60

    Pattern1- Ask your telephone company which pattern you need to select to use this service. For example, Pattern 7 is the New Zealand FaxAbility distinctive ringing pattern: rings for 400ms, stops for 800ms, rings for 400ms and stops for 1400ms. This pattern is repeated over and over distinctive ringing pattern: rings for 400ms, stops for 800ms, rings for 400ms and stops for 1400ms.

  • Page 61

    Prefix Dial Purpose: To select whether or not to set a prefix dial number. Values: Off* Does not set a prefix dial number. Sets a prefix dial number.   Prefix Dial Num Purpose: To set a prefix dial number of up to five digits. This number dials before any auto dial number is started. It is useful for accessing the Private Automatic Branch Exchange (PABX).

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    Values: Auto Print* Automatically prints a fax activity report after every 50 incoming and outgoing fax communications. No Auto Print Does not automatically print a fax activity report after every 50 incoming and outgoing fax communications.   Fax Transmit Purpose: To set whether to print a transmission result after a fax transmission.

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    The printer automatically returns to the standby mode from the power saver mode when it receives data from the computer or remote fax machine. You can also change the status of the printer to the standby mode by pressing any button on the operator panel.  ...

  • Page 64

    Medium* Emits a tone when toner or some other consumable is low. Low Toner High Does not emit a tone when toner or some other consumable is low. Emits a tone 5 seconds before the printer performs auto clear. Medium Auto Clear Alert  ...

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    Values: Off* Does not automatically print a job history report. Automatically prints a job history report. Print logs can also be printed using the Admin Reports menu. NOTE: Restart your printer when you change the settings for the RAM Disk menu.  ...

  • Page 66

      Maintenance Use the Maintenance menu to initialize the NV (non-volatile) memory, configure the plain paper quality adjustment settings, and configure the security settings. NOTE: Values marked by an asterisk (*) are the factory default menu settings.   Paper Density Purpose: To specify paper density settings.

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    Covers Thick -2 - +2 Label -2 - +2 Coated -2 - +2 Coated Thick -2 - +2 Envelope -2 - +2   Auto Reg Adjust Purpose: To specify whether to automatically perform color registration adjustment. Values: On* Automatically performs color registration adjustment. Does not automatically perform color registration adjustment.

  • Page 68

    Use of a non-Dell toner cartridge may result in some of the printer's functions being unavailable, a reduction in print quality, or deterioration of the printer's reliability. Use of a new Dell brand toner cartridge is recommended for your printer. The Dell warranty does not cover any problems caused by the use of any accessory, part, or component that is not supplied by Dell.

  • Page 69

    Purpose: To specify whether or not to lock Admin Menu with a password, and to set or change the password. Values: Does not lock Admin Menu with a password. Disable* Panel Lock Set Enable Locks Admin Menu with a password. 0000* Change Password Sets or changes the password required to access Admin Menu.

  • Page 70

    Depending on the settings on Dell Printer Configuration Web Tool, Dell ColorTrack is displayed instead of Print Meter. Purpose: To print the reports for the total number of pages printed. When printed using either the operator panel or Dell Printer Configuration Web Tool, the report will be titled Print Volume Report.

  • Page 71

    3. Press until >Secure Settings appears, and then press   4. Panel Lock is displayed. Press   5. Panel Lock Set is displayed. Press   6. Press until Enable appears, and then press   7. Press to return to the previous menu.  ...

  • Page 72

    Select a printer from the list view (or Printer Selection) by clicking its name to open a Status Window for a particular printer.   Dell Supplies Management System™  You can launch the Dell Supplies Management System dialog box from the All Programs menu or the desktop icon. You can order consumables by phone or from the web.  ...

  • Page 73

    Using the Quick Launch Utility window, you can open the Status Window, Tool Box, Updater, Troubleshooting, Address Book Editor, ScanButton Manager, and Dell ScanCenter. To use the Quick Launch Utility, select to install the Quick Launch Utility when you install the Dell software. For information about installing the software, see "Setting Up for Shared...

  • Page 74

    The Dell ScanCenter button opens the Dell ScanCenter. Dell ScanCenter is a PaperPort application that enables you to scan items and send them directly to PaperPort or other programs on your computer without running the PaperPort program first. For more information about using Dell ScanCenter, refer to PaperPort's Help menu.

  • Page 75

    Back to Contents Page   Printing   Tips for Successful Printing   Sending a Job to Print   Canceling a Job   Printing a Report Page   Using the Print and Hold Function This chapter covers tips for printing, how to print certain information from your printer, and how to cancel a job.  Tips for Successful Printing  ...

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      1. Press   2. From the Job List, Press until >Print appears, and then press Printing is canceled only for the current job. All the following jobs will continue to print.   Canceling a Job From a Computer Running Windows  ...

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    The System Settings page is printed.   From Your Computer   1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens.   2. Click the Tool Box button. The Tool Box dialog box opens.

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    The stored documents page is printed.   From Your Computer   1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens.   2. Click the Tool Box button. The Tool Box dialog box opens.

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    3. Select the printer from Printer Name. The Tool Box opens.   4. Click the Printer Settings Report tab.   5. Select Reports from the list on the left side of the page. The Reports page is displayed.   6. Click the Stored Documents button. The stored documents page is printed.

  • Page 80

    Back to Contents Page   Copying   Loading Paper for Copying   Selecting Paper Tray   Preparing a Document   Making Copies From the Document Glass   Making Copies From the ADF   Setting Copy Options   Changing the Default Settings   Setting the Power Saver Timer Option  Loading Paper for Copying The instructions for loading print materials are the same whether you are printing, faxing, or copying.

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    NOTE: Contaminants on the document glass may cause black spots on the printout. For best results, clean the document glass before use. For more information, see "Cleaning the Scanner". To make a copy from the document glass:   1. Lift and open the document cover.  ...

  • Page 82

    NOTE: Ensure that you use the ADF Paper Stop before copying a Legal-size document.   2. To customize the copy settings including the number of copies, copy size, contrast, and image quality, see "Setting Copy Options". To clear the settings, use  ...

  • Page 83

      3. Press until Select Tray appears, and then press   4. Press to select the desired settings, and then press Tray 1* The paper is fed from the tray 1. The paper is fed from the single sheet feeder.  ...

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    6. Press to select the desired settings, and then press Plain* Plain Thick Covers Covers Thick Label Coated Coated Thick Recycled Envelope Plain S2 Plain Thick S2 Covers S2 Covers Thick S2 Coated S2 Recycled S2   7. Press to begin copying.  ...

  • Page 85

      2. Press until >COPY appears, and then press   3. Press until Original Type appears.   4. Press to select the desired settings, and then press Text & Photo* Used for documents with both text and photos. Text Used for documents with text. Photo Used for documents with photos.

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    Sharpness Adjusts the sharpness to make the copy sharper or softer than the original.   1. Load the document to be copied on the document glass, and close the cover.   2. Press until >COPY appears, and then press   3.

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    To make use of the Multiple-Up copying:   1. Load the document(s) face up with top edge in first into the ADF. Place a single document face down on the document glass. For details about loading a document, see "Loading an Original Document".

  • Page 88

    Place a single document face down on the document glass. For details about loading a document, see "Loading an Original Document".   2. Press until >COPY appears, and then press   3. Press until Collated appears.   4. Press to select Collated, and then press  ...

  • Page 89

    2. Press until >COPY appears, and then press   3. Press until Margin Middle appears.   4. Use ten key to specify the desired value, and then press 0.0 inch* (0 mm*) Specify the value in increments of 0.1 inch (1 mm). 0.0-2.0 inch (0-50 mm)  ...

  • Page 90

    Dell ScanCenter, refer to the PaperPort's Help menu. Icons on the Dell ScanCenter bar represent the programs that are limited to PaperPort and to Dell ScanCenter. To scan and send an item to a program, click the program icon and then scan the item. Dell ScanCenter automatically starts the selected program when the scan is complete.

  • Page 91

    If the Available Scanner dialog box does not appear, click the Select... button in the left pane of the Scan or Get Photo window.   4. In the Available Scanner dialog box, select TWAIN: Dell 2135cn MFP Scanner, and then click OK.  ...

  • Page 92

    2. Start the drawing software, such as Paint for Windows. NOTE: When you use Windows Vista or Windows Server 2008, use Windows Photo Gallery instead of Paint.   3. Click File®From Scanner or Camera. The Scan using Dell 2135cn MFP Scanner window appears.

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    NOTE: The illustration may vary for different operating systems.   4. Select your scanning preferences and click Adjust the quality of the scanned picture to display the Advanced Properties dialog box.   5. Select the desired properties including brightness and contrast, and then click OK.  ...

  • Page 94

    1. Create a shared folder in your computer for Scan to Computer. See "Sharing a Folder From Your Computer" for more details.   2. Setup the address book through the Dell Printer Configuration Web Tool. See "Setting Up the Address Book" for more details.  ...

  • Page 95

    NOTE: User login account with empty password will be rejected in the Scan to Folder authentication. Ensure that all user login accounts have a valid and non-empty password. See "Creating a Password for Your User Login Account" for details on how to assign a password for your user login account.

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    NOTE: Note down the shared name as you need to use this name in the next setting procedure.   6. Click on Permissions to create a write permission for this folder.   7. Click Add.   8. Enter your user login name in the Enter the object names to select box (Example of user login name, Myself). NOTE: User login account with empty password will be rejected in the Scan to Folder authentication.

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    The System Settings page is printed.   From Your Computer   1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens.   2. Click the Tool Box button. The Tool Box dialog box opens.

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    To fill in the fields, enter the information as follows: Name Enter a friendly name that you want it to appear on the address book. Select Server Message Block (SMB) if you storing the document in a shared folder from your Microsoft Windows operating system. Select FTP if you have a FTP server.

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    Example of an entry for Scan to Server, FTP.

  • Page 101

    NOTE: Ensure that you enter an IP address in the Server Address box correctly.   Sharing a Folder With Sub-folder From Your Computer To create and share a folder, follow the steps found in "Sharing a Folder From Your Computer". To add sub-folder, you will need to create a sub-folder from your share folder.

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    NOTE: Ensure that you enter an IP address in the Server Address box correctly.   Sending the Scanned File on the Network   1. From the operator panel, press until >SCAN appears, and then press   2. Press until Scan to Network appears.  ...

  • Page 103

    To send an e-mail attached with the scanned image from your printer, follow the steps below:  Set E-Mail Alert  Register a user  Start to send e-mail with the scanned file   Setting an E-Mail Alert   1. From the Dell Printer Configuration Web Tool, click E-Mail Alert. The E-Mail Server Settings page appears.

  • Page 104

      Registering a New User   1. From the Dell Printer Configuration Web Tool, click Address Book, and then click the E-Mail Address tab.   2. Click the Create button. The E-Mail Address page for registering a new user appears.

  • Page 105

      3. Enter the following:  Name  Address   4. Click the Apply New Settings button.   Sending an E-mail With the Scanned File   1. From the operator panel, press until >SCAN appears, and then press   2. Press until Scan to E-Mail appears, and then press  ...

  • Page 106

    5. Press to send e-mail. Back to Contents Page  ...

  • Page 107

    "FAX Country Setting Procedure" You will have to use the operator panel and follow the instructions below, if:  You purchased your printer with a new Dell computer  You have finished Windows Installer setup without completing FAX Initial Setup  You wish to change the country settings of where your printer is used  ...

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    10. >Set Date is displayed. Press   11. Specify the date using the number keypad, and then press   12. Press until >Set Time appears, and then press   13. Specify the time using the number keypad, and then press  ...

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     When prompted to enter a letter, press the appropriate button until the correct letter appears on the display. For example, to enter the letter O, press 6.  Each time you press 6, the display shows a different letter, M, N, O and finally 6. ¡...

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      5. >Set Date is displayed. Press   6. Enter the correct date using the number keypad. NOTE: If you make a mistake while entering numbers, press to reenter the digit.   7. Press when the date on the display is correct.  ...

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      1. Press until >SETUP appears, and then press   2. Press until >Admin Menu appears, and then press   3. Press until >Fax Settings appears, and then press   4. Press until >Ring Tone Volume appears, and then press  ...

  • Page 112

    Sets the volume of the ring tone, which indicates that an incoming call is a telephone call through the internal speaker when Receive Mode is Ring Tone Volume set to Telephone/Fax. You can select the default line type. Line Type  PSTN  PBX You can select the dialing type.

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    The Customer Mode menu appears.   4. After all the advanced fax settings have been made, you will need to turn off and on the Dell 2135cn Color Laser Multifunction Printer for the new settings to be effective.  ...

  • Page 114

      Loading an Original Document You can use the ADF or the document glass to load an original document for faxing. Using the ADF, you can load up to 35 sheets of 75 g/m2 (20 lb) paper at a time. Using the document glass, you can load one sheet at a time. NOTE: To get the best scan quality, especially for gray scale images, use the document glass instead of the ADF.

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    1. Press until >FAX appears, and then press   2. Press until Resolution appears.   3. Press to select the desired setting, and then press NOTE: * denotes the factory default setting. Standard* Used for documents with normal sized characters. Fine Used for documents containing small characters or thin lines or documents printed using a dot-matrix printer.

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    5. Press until the desired number appears, and then press   6. Press   7. Press For the document loaded on the document glass, the display asks if you want to load another page. Press to select Yes or No, and then press After all of the pages are scanned, select No when the display shows "Another Page?".

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    The names of the dialog boxes and the buttons may be different from those given in the following procedure depending on the application you are using.   1. Open the file you want to send by fax.   2. Open the print dialog box from the application, and then select Dell 2135cn MFP Fax.   3. Click Preferences.

  • Page 118

      4. The Printing Preferences dialog box opens. You can use the FAX Settings to set the following settings. NOTE: The settings done here are only applied to a single fax job.   a. Transmission image quality Purpose: To set the output quality. Values: NOTE: * denotes the factory default setting.

  • Page 119

     Specify a destination that is saved to the Address Book on the Dell 2135cn Color Laser Multifunction Printer.* * This can only be used if the PC and the Dell 2135cn Color Laser Multifunction Printer are connected with a USB cable.

  • Page 120

    NOTE: Enter the password in the Password field in the Authorization area before sending a fax if the Fax service is locked with a password (SETUP ® Admin Menu ® Secure Settings ® Function Enabled). If you do not enter the correct password, the fax will not be sent. You can check whether or not the fax was correctly sent on the Job History Report (SETUP ®...

  • Page 121

    Receiving a Fax Manually Using an External Telephone This feature works best when you are using an external telephone connected to the phone connector ( ) on the back of your printer. You can receive a fax from someone you are talking to on the external telephone without having to go to the printer. When you receive a call on the external telephone and hear fax tones, press the two-digit keys on the external telephone, or set OnHook to Off and then press The printer receives the document.

  • Page 122

    You can store up to 200 frequently dialed numbers in speed dial locations (001-200). When the speed dial job specified in the delayed fax or redial exists, you cannot change the speed dial number from the operator panel or Dell Printer Configuration Web Tool.

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    When the document is loaded on the document glass, the LCD display asks if you want to send another page. Press to select Yes to add more documents or to select No to begin sending the fax immediately, and then press  ...

  • Page 124

    9. Edit or enter the speed dial number, and then press   10. To delete an existing group dial number, press until >Delete Group appears, and then press NOTE: When you delete the last speed dial in a group, the group itself is not deleted. NOTE: To cancel your selection after pressing , press...

  • Page 125

      7. Press the button.   8. Press to select Change Password, and then press   9. Enter a four-digit passcode you want to use, using the number keypad and press NOTE: When you set Secure Receive Set to Enable, 0000 is set by default.  ...

  • Page 126

    This list shows the status of pending faxes. You may print this list to confirm your changes after changing any settings.   Print Meter This report shows the total number of pages printed. The report will be titled Dell ColorTrack Report. Procedures:  ...

  • Page 127

     Address Book: Address Book list  Server Address: Server Address list  Fax Activity: Fax activity information  Fax Pending: Pending faxes  Print Meter: Print volume report   5. Press The selected information prints out.  Changing Setting Options   1. Press until >FAX appears, and then press  ...

  • Page 128

    Back to Contents Page   Understanding Fonts   Typefaces and Fonts   Bitmapped and Scalable Fonts   Resident Fonts   Symbol Sets  Typefaces and Fonts A font is a set of characters and symbols created with a distinct design. The distinct design is called a typeface. The typefaces you select add personality to a document.

  • Page 129

    affect how the font looks. However, the point size of a font is an excellent specification of the relative size of a font. The following examples illustrate two very different proportional fonts at 14 point:  Bitmapped and Scalable Fonts The printer uses both bitmapped and scalable fonts. Bitmapped fonts are stored in print memory as predefined patterns of bits that represent a typeface at a specific size, style, and resolution.

  • Page 130

    AntiqueOlv AntiqueOlv It AntiqueOlv Bd   CG Omega CG Omega It CG Omega Bd CG Omega BdIt   Garamond Antiqua Garamond Krsv Garamond Hlb Garamond KrsvHlb   Courier Courier It Courier Bd Courier BdIt   LetterGothic LetterGothic It LetterGothic Bd  ...

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    CourierPS Ob CourierPS Bd CourierPS BdOb   SymbolPS   Palatino Roman Palatino It Palatino Bd Palatino BdIt   ITCBookman Lt ITCBookman LtIt ITCBookmanDm ITCBookmanDm It   HelveticaNr HelveticaNr Ob HelveticaNr Bd HelveticaNr BdOb   N C Schbk Roman N C Schbk It N C Schbk Bd N C Schbk BdIt  ...

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    Symbol Wingdings ITC ZapfDingbats MS Back to Contents Page  ...

  • Page 133

    Back to Contents Page   Clearing Jams   Avoiding Jams   Identifying the Location of Paper Jams   Clearing Paper Jams From the ADF   Clearing Paper Jams From the Single Sheet Feeder   Clearing Paper Jams From the Tray 1   Clearing Paper Jams From the Fuser Careful selection of appropriate print media and proper loading allow you to avoid most jams.

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    3 Single Sheet Feeder 4 Tray 1 5 Front Cover  Clearing Paper Jams From the ADF When a document jams while it passes through the Automatic Document Feeder (ADF), remove jams in the following procedure. NOTE: To prevent document jams, use the document glass for thick, thin or mixed documents.  ...

  • Page 135

    b.  Close the ADF cover. Then load the documents back into the ADF. NOTE: Ensure that you use the ADF Paper Stop before printing a Legal-size document.   2. If you cannot see the paper or the paper does not move when you pulled, open the document cover.  ...

  • Page 136

      3. Open the front cover by pushing the side button and remove the jammed paper. Then, confirm that there are no scraps of paper remaining inside the printer.   4. Close the front cover.   5. Insert the tray back into the printer, and push until it stops.  Clearing Paper Jams From the Tray 1 NOTICE: Protect the drums of the Print Head Device (PHD) against bright light.

  • Page 137

      3. Pull the jammed paper out carefully to avoid tearing it. If it is still hard to remove the paper, go to the next step to remove the jammed paper from the inside of the printer.   4. Open the front cover by pushing the side button and remove the jammed paper. Then, confirm that there are no scraps of paper remaining inside the printer.

  • Page 138

     Clearing Paper Jams From the Fuser NOTICE: Ensure nothing touches or scratches the surface (black-colored film) of the belt unit. Scratches, dirt, or oil from your hands on the film of the belt unit may reduce print quality. NOTICE: To protect the drums of the Print Head Device (PHD) against bright light. If the front cover remains open for more than three minutes, print quality may deteriorate.

  • Page 139

    Back to Contents Page  ...

  • Page 140

    Back to Contents Page   Troubleshooting Guide   Basic Printer Problems   Display Problems   Printing Problems   Print Quality Problems   Abnormal Noise   Jam/Alignment Problems   Copy Problem   Fax Problems   Scanning Problems   Option Problem   Scanner Driver/Printer Utility Problems   Other Problems   Contacting Service  Basic Printer Problems Some printer problems can be easily resolved.

  • Page 141

    NOTE: Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Configuration Web Tool, see "Understanding the Menus"...

  • Page 142

    "Installing the PHD Unit" "Installing the PHD Unit". 2.  After you replace the PHD unit, click Chart Print on the Diagnosis tab. 3.  Click the 4 Colors Configuration Chart button. The task is complete. Contact Dell. The 4 Colors Configuration Chart is printed.

  • Page 143

    Replace the fuser if you have a spare. 1.  Replace the fuser. See the fuser replacement guide, Replacing the Fuser. The task is Contact Dell. 2.  After you replace the fuser, test print your document again. complete. Is the problem resolved?  ...

  • Page 144

    2. Is the problem resolved? If you are using non-Dell brand toner cartridges, disable the Non-Dell Toner option. 1.  Launch the Tool Box, and click Non-Dell Toner on the Printer Maintenance tab. The task is Go to 2.  Ensure that the On check box is not selected.

  • Page 145

    Is the problem resolved? If you are using non-Dell brand toner cartridges, disable the Non-Dell Toner option. 1.  Launch the Tool Box, and click Non-Dell Toner on the Printer Maintenance tab. The task is complete. Go to action 3. 2.  Ensure that the On check box is not selected.

  • Page 146

     PHD unit - 2a Dell.  Fuser - 2b.  Main unit of the printer - contact Dell. 3.  Compare the pitch of the color spots on your output with that on the Pitch Configuration Chart, and locate the cause of the problem.

  • Page 147

    "Installing the PHD Unit". 2.  After you replace the PHD unit, click Chart Print on the Diagnosis tab. The task is complete. Contact Dell. 3.  Click the Ghost Configuration Chart button. The Ghost Configuration Chart is printed. Is the problem resolved? If using non-recommended print media, use the print media recommended for the printer.

  • Page 148

    Unit". 2.  After you replace the PHD unit, click Chart Print on the Diagnosis tab. 3.  Click the 4 Colors Configuration Chart button. The task is complete. Contact Dell. The 4 Colors Configuration Chart is printed. Is the problem resolved?  ...

  • Page 149

    Dell.  Fuser - 2b The Pitch Configuration Chart is printed.  Main unit of the printer - contact Dell Is the cause of the problem located? Replace the PHD unit if you have a spare unit. 1.  Replace the PHD unit. See "Replacing the Print Head Device (PHD) Unit"...

  • Page 150

    NOTE: Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Configuration Web Tool, see "Understanding the Menus"...

  • Page 151

    NOTE: Some of the following procedures that use the Tool Box can also be performed using the operator panel or Dell Printer Configuration Web Tool. For information on how to use the operator panel and Dell Configuration Web Tool, see "Understanding the Menus"...

  • Page 152

    Use print media that is not damp. The task is Go to action 3a. complete. Is the problem resolved? Replace the PHD unit if you have a spare unit. The task is Contact Dell. complete. Is the problem resolved?  ...

  • Page 153

    The task is complete. Go to action 5. Is the problem resolved? Wipe the retard roller in the tray 1 with a cloth moistened with water. The task is complete. Contact Dell. Is the problem resolved?   A document jam occurs in the ADF if scanning of multiple-sheet document is cancelled while scanning is in progress.

  • Page 154

    Problem Action Ensure that the ADF cover is firmly closed. A document loaded in the ADF cannot be copied. Ensure that the release lever is properly positioned.  Fax Problems     Problem Action Unplug the power cord and plug it in again. The printer is not working, there is no display and the buttons are not working.

  • Page 155

     "Scanning has failed." Check if the USB cable is properly connected. Check if the following settings have been set correctly on the Dell Printer Configuration Web Tool. Scan to Network Check the following settings under Address Book ® Server Address:  Server Address...

  • Page 156

    Memory card Ensure the memory card is securely connected to the memory connector.  Scanner Driver/Printer Utility Problems     Problem Action Ensure that your computer and the printer is properly connected with the USB cable. Unable to retrieve the Address Book data from the printer on the Ensure that the printer's power is on.

  • Page 157

     Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the display. You need to know your printer's model type and serial number. See the label located inside the side door of your printer. Back to Contents Page  ...

  • Page 158

    Back to Contents Page   Installing Printer Drivers   Personal Printer Setup   Network Printer Setup   Troubleshooting Instructions  Personal Printer Setup   1. Insert the Drivers and Utilities CD into your computer to start Easy Setup Navigator. NOTE: If the CD does not automatically launch, click start® Run, and then type D:\setup_assist.exe (where D is the drive letter of your CD), and then click OK.

  • Page 159

      1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens.   2. Click the Tool Box button. The Tool Box dialog box opens.   3. Select the printer from Printer Name.

  • Page 160

     If you want to install the fax driver, check the FAX Driver check box.   7. Select the software and documentation that you want to install, and then click Next. You can specify folders in which you install the Dell software and documentation. To change the folders, click Browse.

  • Page 161

      Share the Firewall File and Printer NOTE: This step is required for Windows XP, Windows XP 64-bit Edition, Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, and Windows Server 2008 Enterprise x64 Edition. For Windows XP:   1. Click start® Control Panel.  ...

  • Page 162

    2. Click Services.   3. Right-click Remote Registry and select Start.   4. Right-click Remote Registry and select Properties.   5. Change Startup type: to Automatic, and then click OK.   Disable User Account Control NOTE: This step is required for Windows Vista or Windows Server 2008. For Windows Vista:  ...

  • Page 163

     If you want to install the fax driver, check the FAX Driver check box.   9. Select the software and documentation that you want to install, and then click Next. You can specify folders in which to install the Dell software and documentation. To change the folders, click Input.

  • Page 164

    Use the Customer Mode to locate the unit in the printer that causes a problem.   Checking the Printer Operations   1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens.   2. Click the Tool Box button.

  • Page 165

      From Your Computer   1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens.   2. Click the Tool Box button. The Tool Box dialog box opens.  ...

  • Page 166

    Back to Contents Page   Setting Up for Shared Printing   Point and Print   Peer-to-Peer ® You can share your printer on the network using the Drivers and Utilities CD that shipped with your printer, or using Microsoft point and print or peer-to-peer method.

  • Page 167

     Point and Print This method is usually the best use of system resources. The server handles driver modifications and print job processing. This lets network clients return to their programs much faster. If you use the point and print method, a subset of driver information is copied from the server to the client computer. This is just enough information to send a print job to the printer.

  • Page 168

    computer handles the print job processing.   For Windows XP, Windows Server 2003, and Windows 2000:   1. Click start® Printers and Faxes (Printers for Windows 2000).   2. Click Add a Printer to launch the Add Printer wizard.   3.

  • Page 169

     Ordering Supplies You can order consumables from Dell on the Internet when using a networked printer. Type the IP address of your printer in your web browser, launch the Dell Printer Configuration Web Tool, and click the Order Supplies at: to order toner for your printer.

  • Page 170

    To order by phone, see "Contacting Dell™". It is recommended to use Dell toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.  ...

  • Page 171

      3. Pull the cartridge holder until it clicks, and then pull out the toner cartridge.   CAUTION: Do not shake the toner cartridge as it may spill some toner.   Installing a New Toner Cartridge   1. Ensure that the color of the new toner cartridge matches that on the handle before replacing it. Shake the toner cartridge five or six times to distribute the toner evenly.

  • Page 172

      3. Close the side cover.  Replacing the Print Head Device (PHD) Unit   1. Ensure that the printer is turned off.   2. Press the side button and open the front cover.   3. Turn the four PHD lock levers counterclockwise.  ...

  • Page 173

      Installing the PHD Unit   1. Open the PHD packaging.   2. Pull out the PHD unit from the packaging.   3. Completely remove the eight yellow ribbons from the PHD unit.   4. Remove the rear protective cover from the PHD unit. NOTE: Do not remove the front protective cover at this moment.

  • Page 174

      5. Insert the PHD unit until the line on the handle aligns with the white line on the printer.   6. Turn the four PHD lock levers 90 degrees clockwise to lock the PHD unit.   7. Carefully remove the front protective cover from the PHD unit. NOTICE: Ensure that you do not hit the belt unit when removing the front protective cover.

  • Page 175

    Dell retard rollers are available only through Dell. To order by phone, see "Contacting Dell™". It is recommended to use Dell retard rollers for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.

  • Page 176

    Installing the New Retard Roller in the Tray 1   1. Align the new retard roller to the groove on the axle.   2. Insert the retard roller into the axle till it snaps fit so the protrusions fit completely into the slots and the roller hook reseats into the groove on the axle.  ...

  • Page 177

      4. Hold the gray tabs, and then pull out the PHD unit. NOTE: Keep the PHD unit in a dark place.   5. Clean the feed roller inside the printer with a dry cloth.   6. Insert the PHD unit until it stops and turn the four PHD lock levers clockwise to lock the PHD unit.  ...

  • Page 178

     Cleaning the CTD Sensor Inside the Printer Clean the Color Toner Density (CTD) sensor only when an alert for the CTD sensor is shown on the Status Monitor or operator panel.   1. Ensure that the printer is turned off.  ...

  • Page 179

    The color registration chart is printed.   From Your Computer   1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens.   2. Click the Tool Box button. The Tool Box dialog box opens.

  • Page 180

      Slow Scan On the Chart 2 of the color registration chart, find the medium line within the range of white area for each color pattern (Y, M, and C). If you find the medium line, make a note of the value (-9 - +9) indicated by the medium line for each color. When the value is 0 for each color, you do not need to adjust the color registration for the slow scan.

  • Page 181

    Using the Tool Box, enter the values that you found in the color registration chart to make adjustments.   1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens.

  • Page 182

      4. Click the Printer Maintenance tab.   5. Select Registration Adjustment from the list at the left side of the page. The Registration Adjustment page is displayed.   6. Select the value with the straight line, and then click the Apply New Settings button.  ...

  • Page 183

     Cleaning the ADF Feed Roller Keeping the ADF feed roller clean helps ensure the best possible copies. It is recommended to clean the ADF feed roller at regular intervals.   1. Open the ADF cover.   2. Wipe the ADF feed roller with a dry soft lint-free cloth or paper towel until it is clean. If the ADF feed roller gets soiled with ink stains, paper from the ADF may also be soiled.

  • Page 184

    Back to Contents Page   Removing the Optional Memory Card   Printing and Checking the System Settings Page   Updating your PCL Driver This chapter describes how to remove the printer's optional memory card. The optional memory card must be removed and carefully packed to avoid damage if the printer is shipped.  ...

  • Page 185

      7. Hold the memory card and pull it out.   8. Close the memory cover halfway until it stops, and then slide it towards the front of the printer.   9. Close the memory cover completely and slide it again towards the front of the printer.  ...

  • Page 186

    4. Verify the capacity of the memory listed in the system settings under General.   From Your Computer   1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens.   2. Click the Tool Box button.

  • Page 187

      6. Close the Printers and Faxes folder. For Windows Server 2003: Close the Printers and Faxes folder. For Windows 2000/Windows Vista/Windows Server 2008: Close the Printers folder. Back to Contents Page  ...

  • Page 188

    If the manufacturer needs to be contacted, the customer must pay an additional fee for that support. The only time that Dell pays for the third party support is when Dell is responsible for the issue. In the case of getting the printer installed and working, this is configuration and the customer would be responsible for paying.

  • Page 189

    A Management Information Base (MIB) is a database containing information about network devices (such as adapters, bridges, routers, or computers). This information helps network administrators manage the network (analyze performance, traffic, errors, and so on). Dell™ 2135cn Color Laser Multifunction Printer  complies with standard industry MIB specifications, allowing the printer to be recognized and managed by various printer and network management software systems.

  • Page 190

     Copier Specifications     Item Description Copy Resolution Optical: 600 x 600 dpi Color 12 cpm or more, Black&White 16 cpm or more (When using the document glass to make sequential copies of a document with pages scanned one by one.) Copy Speed Color 8 cpm or more, Black&White 16 cpm or more (When using the ADF to make sequential copies of multiple documents.) Paper Size...

  • Page 191

    Approx. 3 seconds/page *Transmission time applies to memory transmission of text data scanned in Standard resolution with ECM Transmission speed using only ITU-T No.1 Chart. Document glass: approx. 3 seconds/A4 (at standard fax resolution mode) ADF: approx. 5 seconds/Letter (at standard fax resolution Scanning speed mode), 7.5 seconds/Letter (at fine fax resolution mode) Maximum document...

  • Page 192

    Technician-assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software program and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the printer and all Dell-installed hardware.

  • Page 193

     Contacting Dell™  For customers in the United States, call 800-W W W-Dell (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or in your Dell™  catalog. Dell™ provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell™ for sales, technical support, or customer service issues:   1. Visit support.dell.com.   2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page.

  • Page 194

     How to print, scan, and copy  How to send and receive faxes  How to care for and maintain my printer  How to contact Dell   NOTE: The Owner's Manual may not be available in your country or region. Product Information Guide  Safety information...

  • Page 195

    ¡  Manuals- Printer documentation and product specifications ¡ You can access the Dell Support website at support.dell.com. Select your region on the support page, and fill in the requested details to access help tools and information. Back to Contents Page...

  • Page 196

      Adjusting the Language You can change most system settings from your software program. If your printer is attached to the network, you can change settings from the Dell Printer Configuration Web Tool. To launch the Dell Printer Configuration Web Tool, type the printer's IP address in your web browser. To find your printer's IP address, see "Printing a System Settings...

  • Page 197

    These settings are active until new ones are selected or the factory defaults are restored. To select a new value as a setting:   1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens.  ...

  • Page 198

    The System Settings page is printed.   From Your Computer   1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens.   2. Click the Tool Box button. The Tool Box dialog box opens.

  • Page 199

    The printer is turned off automatically to apply the settings.   From Your Computer   1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens.   2. Click the Tool Box button.

  • Page 200

    The Tool Box opens.   4. Click the Printer Maintenance tab.   5. Select System Settings from the list at the left side of the page. The System Settings page is displayed.   6. Select the desired language from Device Language, and then press the Apply New Settings button. Back to Contents Page  ...

  • Page 201

    Back to Contents Page   About Your Printer   Automatic Document Feeder (ADF)   Operator Panel   Protecting Your Printer   Ordering Supplies The following illustrations show the standard Dell™ 2135cn Color Laser Multifunction Printer. NOTE: In this manual, Dell™ 2135cn Color Laser Multifunction Printer is referred to as the "printer".   Front View 1 Automatic Document Feeder (ADF) 5 Tray 1 2 Side Button 6 Single Sheet Feeder (SSF)

  • Page 202

    NOTICE: To avoid irregular screen image or malfunctioning of your printer, avoid placing the printer in direct sunlight with the single sheet feeder opened. Provide enough room to open the printer tray, covers, and optional equipment. It is also important to ensure that there is enough space around the printer for proper ventilation.

  • Page 203

     Click the "DLRMM.EXE" file under "C:\Program Files\Dell Printers\Additional Color Laser Software\Reorder". NOTE: "C:\Program Files\" may be different depending on the destination of the folder in which you have installed the Dell software and documentation. b.  Click File on the toolbar, and then Create Shortcut on the drop-down menu that appears.

  • Page 204

    Back to Contents Page   Installing the Toner Cartridges and Print Head Device (PHD) Unit   Installing the Toner Cartridges   Installing the PHD Unit   CAUTION: Before performing any of the following procedures, read and follow the safety instructions in your Product Information Guide. NOTICE: To protect the drums of the Print Head Device (PHD) against bright light, close the front cover within three minutes.

  • Page 205

     Installing the PHD Unit   1. Press the side button and open the front cover.   2. Turn the four PHD lock levers counterclockwise to unlock the unit. NOTICE: Do not touch the belt unit.   3. Hold the gray tabs, and then pull the PHD unit out of the printer totally. NOTICE: Do not remove the protective sheet while removing the PHD unit.

  • Page 206

    NOTICE: Pull the ribbons straight out of the unit.   5. Insert the PHD unit until the line on the handle aligns with the white line on the printer. NOTICE: Ensure that you do not hit the belt unit when inserting the PHD unit.  ...

  • Page 207

      Choosing the Right Cable   Connecting the Printer Directly to a Computer   Turning On the Printer   Connecting the Printer to the Network   Connecting the Telephone Line   Using the RESET Button  Choosing the Right Cable Your Dell™ 2135cn Color Laser Multifunction Printer interconnection cable must meet the following requirements:     Connection type Connection specifications USB 2.0 Ethernet...

  • Page 208

    1 USB port A USB port requires a USB cable. Ensure that you match the USB symbol on the cable to the USB symbol on the printer. Plug the other end of the cable into a USB port at the back of the computer. Do not plug it into the USB keyboard.  Turning On the Printer  ...

  • Page 209

    1 Ethernet port To connect the printer to the network, plug one end of an Ethernet cable into the Ethernet port at the back of the printer, and the other end into a LAN drop or hub.   Turn On the Printer  ...

  • Page 210

    From Your Computer   1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens.   2. Click the Tool Box button. The Tool Box dialog box opens.   3. Select the printer from Printer Name.

  • Page 211

    18. Turn off the printer, and then turn it on again.   From Your Computer   1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens.   2. Click the Tool Box button.

  • Page 212

    When an electric leakage is detected, the RESET button is tripped. In this case, press the RESET button to turn the printer back on. If the RESET button is tripped again after you press the RESET button, contact Dell.

  • Page 213

     If the RESET button is tripped and the printer is turned off, the electric leakage detector functions correctly. Press the RESET button to turn the printer back on.  If the RESET button is not tripped, contact Dell. Do not continue to use the printer if the electric leakage detector is not functioning. Back to Contents Page...

  • Page 214

    To fill out printer inventory reports requiring the asset tag number of all the printers in your area, use the Printer Information feature in the Dell Printer Configuration Web Tool. Just type the IP address of each printer on the network to display the asset tag number.

  • Page 215

      4. Click the Printer Maintenance tab.   5. Select EWS (Embedded Web Server or Dell Printer Configuration Web Tool) from the list on the left side of the page. The EWS page is displayed.   6. Press the Display button.

  • Page 216

    Set E-mail Alert also when using the Scan to E-mail feature.   Set Password Use the Set Password menu to lock the Dell Printer Configuration Web Tool with a password so that other users do not inadvertently change the printer settings that you have selected. NOTE: You must log in as an administrator to use this feature.

  • Page 217

    Click Advanced, and then specify the printer's IP address in the Do not use proxy server for addresses beginning with field under Exceptions.   4. After setting the language and proxy, type <http://nnn.nnn.nnn.nnn/> (the printer's IP address) in the URL entry field of the browser to activate the Dell Printer Configuration Web Tool.   For Firefox 2.0 or Later:  ...

  • Page 218

      Top Frame The top frame is located at the top of all pages. When the Dell Printer Configuration Web Tool is activated, the current status and specifications of the printer are displayed in the top frame on every page.

  • Page 219

     Changing the Settings of the Menu Items Some menus allow you to change the printer settings through the Dell Printer Configuration Web Tool. When you are accessing these menus, the authentication dialog appears on the screen. Type a user name and password for the printer's administrator by following the prompts displayed in the dialog box.

  • Page 220

    Cyan Cartridge Level Magenta Cartridge Level Displays the percent of toner remaining in each toner cartridge. When a cartridge is empty, a message appears. The text Print Cartridge is linked to the Dell Printer Supplies website. Yellow Cartridge Level Black Cartridge Level Indicates that there is some paper in the tray but the quantity is unknown.

  • Page 221

    To verify the printer details such as the hardware configuration and software version. This page can also be displayed by clicking on the Printer Information tab in the left frame. Values: Dell Service Tag Number Displays Dell's service tag number. Asset Tag Number Displays the printer's asset tag number. Printer Serial Number Displays the printer's serial number.

  • Page 222

    Use the Printer Settings menu to display the Printer Settings Report and to configure the printer settings. The following tabbed pages are displayed at the top of the right frame.   Printer Settings Report The Printer Settings Report tab includes the Menu Settings and Reports pages.  ...

  • Page 223

    Line Termination Displays whether or not to set the line termination. Default Color Displays the color mode setting. Panel Lock Set Displays whether or not to lock Admin Menu with a password. Copy Service Lock Displays whether or not to lock the Copy service with a password. Secure Settings Scan Service Lock Displays whether or not to lock the Scan service with a password.

  • Page 224

    Displays whether to automatically perform color registration adjustment. Adjust Altitude Displays the altitude of the location where the printer is installed. Non-Dell Toner Displays whether or not to use another manufacturer's toner cartridge. Date Format Displays the default date format.

  • Page 225

    Web Link Customization Regular Displays the regular URL (http://accessories.us.dell.com/sna) that can be linked to Order Supplies at:. Premier Displays the premier URL (http://premier.dell.com) that can be linked to Order Supplies at:. Tray 1 Paper Type Displays the paper type setting of the tray 1 Tray 1 Paper Size Displays the paper size setting of the tray 1.

  • Page 226

    Panel Lock Purpose: To set whether to lock Admin Menu with a password, and to set or change the password. Set the password of the Dell Printer Configuration Web Tool from Set Password in Print Server Settings. Values: Panel Lock Set Sets whether to lock Admin Menu with a password.

  • Page 227

    NOTE: This menu sets a password to lock the operator panel. When changing the password for the Dell Printer Configuration Web Tool, click Set Password on the left frame and set the password. Function Enabled Purpose: To set whether to lock the Copy, Scan, and Fax services with a password, and to set or change the password.

  • Page 228

    Magenta Medium Dens. Sets the color balance level of medium density magenta. Magenta High Dens. Sets the color balance level of high density magenta. Cyan Low Dens. Sets the color balance level of low density cyan. Cyan Medium Dens. Sets the color balance level of medium density cyan. Cyan High Dens.

  • Page 229

    NOTE: Values marked by an asterisk (*) are the factory default menu settings. Values: Standard* Suitable for documents with normal sized characters. Fine Suitable for documents containing small characters or thin lines or documents printed using a dot-matrix printer. Resolution Suitable for documents containing extremely fine detail.

  • Page 230

      Printer Maintenance The Printer Maintenance tab includes Paper Density, Adjust BTR, Adjust Fuser, Auto Registration Adjustment, Color Registration Adjustments, Clean Developer, Adjust Altitude, Reset Defaults, Non-Dell Toner, Initialize PrintMeter, Clock Settings, and Web Link Customization pages.   Paper Density Purpose: To specify the paper density.

  • Page 231

    Label Sets the temperature settings for the fuser for labels within the range of -2 to 2. Coated Sets the temperature settings for the fuser for coated paper within the range of -2 to 2. Coated Thick Sets the temperature settings for the fuser for thick coated paper within the range of -2 to 2. Envelope Sets the temperature settings for the fuser for envelopes within the range of -2 to 2.

  • Page 232

    Use of a non-Dell toner cartridge may result in some of the printer's functions being unavailable, a reduction in print quality, or deterioration of the printer's reliability. Use of a new Dell brand toner cartridge is recommended for your printer. The Dell warranty does not cover any problems caused by the use of any accessory, part, or component that is not supplied by Dell.

  • Page 233

    MAC Address Displays the printer's Media Access Control Address (MAC) address. Host Name Displays the host name. IP Address Mode Displays the IP address mode. TCP/IP Settings IP Address Displays the IP address. Subnet Mask Displays the subnet mask. Gateway Address Displays the gateway address.

  • Page 234

    The Print Server Settings tab includes Basic Information, Port Settings, TCP/IP, E-Mail Alert, SNMP, and Scan To Network pages.   Basic Information Purpose: To configure the printer's basic information. Values: Printer Name Specifies the name of the printer using up to 31 alphanumeric characters. Location Specifies the location of the printer using up to 63 alphanumeric characters.

  • Page 235

    DNS Domain Name Sets the DNS domain name. Get DNS Server Allows you to enable or disable the automatic setting of the DNS server address via DHCP. Address from DHCP Manually sets the DNS server address in xxx.xxx.xxx.xxx format when Get DNS Server Address from DHCP is not DNS Server Address selected.

  • Page 236

    Procedures: i. Click the first column of the Access List row 1. ii. Enter "192.168.200.10" in the Address field and "255.255.255.255" in the Address Mask field. iii. Select Permit. iv. Click the first column of the Access List row 2. v.

  • Page 237

    Purpose: To set or change the password that is required to access the printer's setup parameters from the Dell Printer Configuration Web Tool. Set the password of the operator panel from Panel Lock in the Printer Settings. This page can also be displayed by clicking Set Password in the left frame.

  • Page 238

    60 seconds. After that, you can check whether the settings were copied to this page. And you need to check the Copy the settings to the Host in the above list and reboot the printer menu of the Dell Printer Configuration Web Tool in the destination printer to verify if the settings were actually copied or not.

  • Page 239

    Permit printing without Select the check box to use the printer without user limitations. specifying user Displayed when Print User Limitation is enabled. To register a user, click Edit User Registration to open the Edit Print User User Registration Registration page, and then specify User Registration No. and click Edit to open the Print User Settings page.  ...

  • Page 240

    The Address Book menu includes the E-Mail Address, Server Address, and Phone Book pages. E-Mail Address Allows you to view, edit, or create e-mail address entries. E-Mail Address E-Mail Group Allows you to view, edit, or create e-mail group entries. Default Setup Allows you to view, edit, or set the default e-mail subject and message.

  • Page 241

      E-Mail Group - Top Page Purpose: To view the e-mail address entries registered on the E-Mail Group page. Values: GroupID : Name Displays a group ID and the assigned group name. IDs without an entry show (Not in Use) in the Name column. Delete Deletes the entry for the selected group ID.

  • Page 242

    Server Address - Top Page Purpose: To view the server address entries registered on the Server Address page. Values: Address List to: Selecting each button displays a list of entries for the group of IDs indicated on the button. Displays a server ID and the name of a file directory registered under that server ID. IDs without an entry show (Not in Use) in the ID : Name Name column.

  • Page 243

      FAX Speed Dial - Top Page Purpose: To view the fax number entries registered on the FAX Speed Dial page. Values: Speed Dial List Selecting each button displays a list of entries for the group of speed dial codes indicated on the button. Speed Dial : Displays the IDs registered in the group.

  • Page 244

      FAX Group (Confirm/Change, Create) Purpose: To view or edit the fax number group entries on the FAX Group page, or create a new entry. The following items are in the dialog box that appears when you click the Confirm/Change or Create button on the FAX Group top page. Values: Displays the selected group ID.

  • Page 245

    Back to Contents Page   Installing the Optional Memory Card   Print and Check the System Settings Page   Updating your PCL Driver This chapter describes how to install the printer's optional memory card. Your printer supports 256 MB additional memory card.  ...

  • Page 246

      7. Push the memory card into the slot firmly. NOTE: Ensure that the memory card is firmly fixed in the slot and cannot be moved easily.   8. Close the memory cover halfway until it stops, and then slide it towards the front of the printer.  ...

  • Page 247

    If the memory capacity has not increased, turn off the printer, unplug the power cable, and reinstall the memory card.   From Your Computer   1. Click start® All Programs® Dell Printers® Additional Color Laser Software® Quick Launch Utility. The Quick Launch Utility dialog box opens.   2. Click the Tool Box button.

  • Page 248

    For Windows Server 2003: Close the Printers and Faxes folder. For Windows 2000/Windows Vista/Windows Server 2008: Close the Printers folder. Back to Contents Page  ...

  • Page 249

    Back to Contents Page   Print Media Guidelines   Paper   Envelopes   Labels   Storing Print Media   Identifying Print Media Sources and Specifications Print media refers to paper, labels, envelopes, and coated paper among others. Your printer provides high-quality printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid printing troubles.

  • Page 250

    To ensure the best print quality and feed reliability, use 75 g/m (20 lb) xerographic paper. Business paper designed for general business use also provides acceptable print quality. Only use paper able to withstand high temperatures without discoloring, bleeding, or releasing hazardous emissions. The laser printing process heats paper to high temperatures.

  • Page 251

    Check with the manufacturer or vendor to determine whether the pre-printed letterhead that you have selected is acceptable for laser printers. Page orientation is important when printing on letterhead. Use the following table for help when loading letterheads in the print media sources. Print media source Print side Page orientation...

  • Page 252

     Are stuck together or damaged in any way ¡  Contain windows, holes, perforations, cutouts, or embossing ¡  Use metal clasps, string ties, or metal folding bars ¡  Have an interlocking design ¡  Have postage stamps attached ¡  Have any exposed adhesive when the flap is in the sealed or closed position ¡...

  • Page 253

    Letter (8.5x11 in) Legal (8.5x14 in) Folio (8.5x13 in) Executive (7.25 x 10.5 in) Custom* *Custom: 76.2 and 215.9 mm or between 3.00 and 8.5 inches 127.0 and 355.6 mm or between 5.00 and 14.00 inches.   Supported Paper Types Single sided printing Duplex printing Paper type...

  • Page 254

    Back to Contents Page   Loading Print Media   Tray 1   Loading Print Media in the Tray 1   Single Sheet Feeder   Loading the Single Sheet Feeder   Manual Duplex Printing   Using the Output Tray Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading any print media, identify the recommended print side of the print media.

  • Page 255

    NOTE: Extend the rear side of the tray when you need to feed Legal size paper.   3. Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface.  ...

  • Page 256

    Face up Tray 1 Letterhead enters the printer last Face down Single sheet feeder Letterhead enters the printer first   Loading Envelopes Use the following guidelines when loading envelopes in the tray 1: NOTE: If you do not load envelopes in the tray 1 right after they have been removed from the packaging, they may bulge. To avoid jams, flatten them as shown below before loading them in the tray 1.

  • Page 257

      Load the envelopes short edge feed with the flaps closed and the print side up. Ensure that the flaps come at the bottom when you face towards the printer.  Single Sheet Feeder   Capacity The single sheet feeder can hold:  1 sheet of the standard paper.

  • Page 258

    at the right when you face towards the printer. NOTICE: Never use envelopes with windows, coated linings, or self-stick adhesives. These lead to paper jams and can cause damage to the printer. NOTE: Ensure that you load an envelope with the flap completely closed. NOTE: Insert an envelope with the flap side face up and with the stamp area on the top right side.

  • Page 259

     Tray 1: Plain, Plain Thick, Covers (106-163g/m2), and Recycled   When Using the Tray 1 Clicking the OK button on your printer driver will first print the even-numbered pages of your document. If your document consists of six pages, its even- numbered pages are printed in the order of page 6, 4, and then 2.

  • Page 260

      2. Insert page 2 with its blank side face down into the single sheet feeder, and then press on the operator panel. Page 1 of your document is printed on the print side 2 of page 2. Print the rest of the odd-numbered pages one page at a time in the same manner. NOTE: Warped or curled prints can cause paper jams.

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