DataCard SD Series User Manual page 63

Problem
There are scratches or
particles under the
patch.
There are repeating
marks on the patch.
The patch doesn't
adhere to the trailing
edge of the card.
The patch is not
centered between the
long edges of the card.
The patch has wavy
lines along the length
of the card.
SD Series Card Printers User's Guide
Probable Cause
The inside of the printer
is dirty.
The supplies have
debris on them.
The heated roller is
dirty.
The overlay is wound
incorrectly on the take-
up spool.
The overlay is not
loaded correctly in the
cartridge.
The laminator cartridge
is not fully seated in the
laminator.
The overlay material is
wound unevenly on
the supply roll.
The laminator cartridge
is damaged.
The temperature for
applying the overlay is
set too high.
The heated roller is
damaged.
The card has features,
such as a smart card
chip, that interfere with
application of the
overlay.
Solution
Clean the printer. Refer to
Cleaning Card" on page
Store and handle supplies carefully. Keep
supplies in the original packaging until
you are ready to use them.
Clean the laminator. Refer to
Laminator" on page
continues to occur, contact your service
provider.
Process another card to allow the overlay
material to reset itself. If it doesn't,
remove the cartridge and turn the take-
up spool clockwise several turns.
Load the overlay material correctly. Refer
to "Load Laminator Overlay Material"
on page A-8.
Make sure that the cartridge is seated in
the laminator properly.
Process several cards to allow the overlay
material to center itself.
Align the edges of the overlay on the
take-up spool.
Replace the laminator cartridge.
Decrease the laminator temperature
setting. Refer to the Printer Manager
"Laminate Type" section of the printer's
Installation and Administrator's Guide.
Power down the system. Contact your
service provider for assistance.
Use the correct patch material for your
card type. Refer to "Laminator Overlay
Materials" on page A-6
of overlay types.
"Run a Printer
30.
"Clean the
A-12. If the problem
for a description
51