Printing Includes Unexpected Data; The Color Printing Has Flaws - DataCard SD Series User Manual

Printing includes unexpected data

Problem
Text that was intended
for the magnetic stripe
printed on the card
instead.
Several blank cards are
ejected before the full
card prints.

The color printing has flaws

Problem
One or more lines
appear on the card.
One color panel is not
aligned correctly with
other color panels.
44
Probable Cause
The magnetic stripe
font was not applied to
the text.
The escape code was
typed incorrectly.
The text to encode was
longer than one line.
The application uses
the page size that is in
effect when a card
design document is
created. Setting the
page size after creating
the document can
cause errors.
Probable Cause
The printhead is dirty or
damaged.
The cards are slipping
in the track.
The cards are not the
correct size for the
printer.
Solution
Refer to "Magnetic Stripe Fonts" in the
printer's Driver Guide.
Refer to "Magnetic Stripe Escapes" in the
printer's Driver Guide.
Reduce the font size to keep all text on
one line.
Use the page setup feature of the
application to set the page size before
creating the document. Consider
creating a template for cards that opens
at the correct page size.
Solution
Clean the printhead. Refer to
Printhead" on page
Run a cleaning card. Refer to
Printer Cleaning Card"
Use cards that meet the size requirement
for the printer. Refer to "Cards" in your
printer's Installation and Administrator's
Guide for specifications. If you must use
the cards you have, ask your system
administrator for help.
"Clean the
28.
"Run a
on page 30.
Troubleshooting