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User manual
DataCard SD Series User Manual page 10
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Also See for SD Series
:
Quick install manual
(10 pages)
,
Packaging manual
(3 pages)
,
Installation and manual
(86 pages)
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Contents
Table of Contents
Troubleshooting
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Table of Contents
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Chapter 6: Troubleshooting
________________________________________________________ 35
Locate a Problem Within the Card Production System
___________________________ 36
Locate a Problem with Basic Printer Functions
___________________________________ 37
Installation Problems
__________________________________________________________ 38
USB Installation Troubleshooting
____________________________________________ 39
Network Installation Troubleshooting
________________________________________ 40
Card Printer Driver Problems
___________________________________________________ 40
The Card Printer Driver does not detect the network-connected printer
______ 41
The Card Printer Driver does not detect the USB-connected printer
___________ 41
Driver status or Windows print queue does not provide expected data
_______ 42
Card Appearance
____________________________________________________________ 42
Something did not print
____________________________________________________ 43
Printing includes unexpected data
_________________________________________ 44
The color printing has flaws
_________________________________________________ 44
The printing is too light
_____________________________________________________ 46
The printing is too dark
_____________________________________________________ 47
The monochrome printing has flaws
________________________________________ 47
Magnetic Stripe Problems
_____________________________________________________ 48
Laminator Problems
___________________________________________________________ 50
Patch Appearance Problems
______________________________________________ 50
Topcoat Appearance Problems
____________________________________________ 53
Use Advanced Troubleshooting Tools
___________________________________________ 55
Card Jams
____________________________________________________________________ 55
Messages and Conditions
_____________________________________________________ 56
Messages on the Printer LCD
_______________________________________________ 56
Messages from the XPS Card Printer Driver on the PC
________________________ 60
Messages from Printer Manager
____________________________________________ 60
Other Messages
___________________________________________________________ 60
Respond to Messages
_____________________________________________________ 61
Printer Messages
__________________________________________________________ 61
100: Request not supported
____________________________________________ 61
101: Job could not complete
___________________________________________ 61
102: Card not in position
________________________________________________ 61
103: Printer problem
____________________________________________________ 62
104: Critical problem
___________________________________________________ 62
105: Magstripe data error
______________________________________________ 62
106: Magstripe data not found
_________________________________________ 63
107: Magstripe read data error
_________________________________________ 63
108: Magstripe read no data
___________________________________________ 64
109: Print ribbon problem
_______________________________________________ 64
110: Print ribbon out or missing
__________________________________________ 64
111: Card not picked
__________________________________________________ 65
112: Card hopper empty
_______________________________________________ 65
113: Close cover to continue
___________________________________________ 65
114: Cover opened during job
__________________________________________ 65
116: Magstripe not available
___________________________________________ 66
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Table of Contents
Troubleshooting
Chapter 6: Troubleshooting
47
USB Installation Troubleshooting
51
Network Installation Troubleshooting
52
Use Advanced Troubleshooting Tools
67
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