Service Call Conditions - Ricoh G165 Service Manual

4.2 SERVICE CALL CONDITIONS

4.2.1 SUMMARY
This machine issues an SC (Service Call) code if an error occurs on the machine. The error
code can be seen with the SOM (
operation panel (MF models).
Make sure that you understand the following points;
1. All SCs are logged.
2. At first, always turn the main switch off and on if an SC code is issued.
3. Disconnect then reconnect the connectors before you replace the PCBs, if the problem
concerns electrical circuit boards.
4. Check the mechanical load before you replace motors or sensors, if the problem
concerns a motor lock.
5. Fusing related SCs: To prevent damage to the machine, the main machine cannot be
operated until the fusing related SC has been reset by a service representative.
Enter SP mode (printer models) or engine maintenance mode (MF models).
Printer models: Click "Fuser SC Reset" in SOM, and then turn the main power
switch off and on.
MF models: Press "OK" in "Fuser SC Reset" with engine maintenance mode, and
then turn the main power switch off and on.
SM
"Smart Organizing Monitor") (printer models) or on the
4-5 G165/G166/G167/G181/G183/G184
Service Call Conditions