Procedure 4 Diagnostic Test Program Execution Check - Toshiba PORTEGE R830 Maintenance Manual

Troubleshooting Procedures

2.6.4 Procedure 4 Diagnostic Test Program Execution Check

The HDD test program is stored in the Diagnostics Disk (CD). Perform all of the HDD tests in
the Hard Disk Drive Test. Refer to Chapter 3, Tests and Diagnostics, for more information
about the HDD test program.
If an error is detected during the HDD test, an error code and status will be displayed. The
error codes and statuses are described in Table 2-8. If an error code is not displayed but the
problem still occurs, go to Procedure 5.
Table 2-6 2.5" Hard disk drive error code and status
Code
05
07
09
0B
BB
08
01
02
04
10
20
40
80
11
AA
CC
E0
0A
EE
DA
12
2-38
PORTEGE R830 Satellite R830 Series Maintenance Manual (960-880) [CONFIDENTIAL]
HDD - HDC NOT RESET ERROR
HDD - DRIVE NOT INITIALIZE
HDD - DMA BOUNDARY ERROR
HDD - BAD TRACK ERROR
HDD - UNDEFINED ERROR
HDD - OVERRUN ERROR (DRQ ON)
HDD - BAD COMMAND ERROR
HDD - ADDRESS MARK NOT FOUND
HDD - RECORD NOT FOUND ERROR
HDD - ECC ERROR
HDD - HDC ERROR
HDD - SEEK ERROR
HDD - TIME OUT ERROR
HDD - ECC RECOVER ENABLE
HDD - DRIVE NOT READY
HDD - WRITE FAULT
HDD - STATUS ERROR
HDD - BAD SECTOR
HDD - ACCESS TIME ERROR
HDD - NO HDD
HDD - DMA CRC ERROR
Status