Troubleshooting Flowchart - Toshiba TECRA A11 Series Maintenance Manual

Troubleshooting Procedures
2.2

Troubleshooting Flowchart

Use the flowchart in Figure 2-1 as a guide for determining which troubleshooting procedures
to execute. Before going through the flowchart steps, verify the following:
 Ask him or her to enter the password if a password is registered.
 Verify with the customer that Toshiba Windows is installed on the hard disk. Non-
Windows operating systems can cause the computer to malfunction.
 Make sure all optional equipment is removed from the computer.
2-8 [CONFIDENTIAL] TECRA A11/S11/P11/Satellite Pro S500 Series Maintenance Manual (960-784)