About The Answering System; Answering System And Voicemail Indicators; Using The Answering System And Voicemail Together - AT&T TL88102 User Manual

Answering system

About the answering system

Answering system and voicemail indicators

Your telephone has separate indicators for two different types of voice
messages: those left on its built-in answering system and those left on your
telephone service provider's voicemail (fees may apply). Your telephone's
built-in answering system messages and voicemail messages are separate.
Each alerts you to new messages differently.
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• If the icon and a line number appear on the handset and telephone
base, your telephone service provider is indicating that it has new
voicemail for you. To listen to your voicemail, you typically dial an access
number provided by your telephone service provider, followed by a
security code or PIN.
/MAIL BOX 1 or
• If the
flashes, your digital answering system has new messages for you. To listen
to the messages, press the flashing mailbox button.
Some telephone service providers bundle or combine multiple services like
voicemail and call waiting, so you may not be aware that you have voicemail.
To check what services you have and how to access them, contact your
telephone service provider.
To use your voicemail service rather than your answering system, turn off
your answering system. To use your answering system rather than your
voicemail service, contact your telephone service provider to deactivate your
voicemail service.

Using the answering system and voicemail together

You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail answers
as described below. To learn how to program your voicemail settings, contact
your telephone service provider. Then, if you are on a call, or if the answering
system is busy recording a message and you receive another call, the second
caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than
your voicemail is set to answer. For example, if your voicemail answers
after six rings, set your answering system to answer after four rings. Some
voicemail providers may program the delay before answering calls in seconds
instead of rings; in this case, allow six seconds per ring when determining the
appropriate setting.
/MAIL BOX 2 button on the telephone base
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