AT&T TL88102 User Manual
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AT&T TL88102 User Manual

Dect 6.0 2-line cordless telephone/answering system with caller id/call waiting
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User's manual
TL88102/TL88202
DECT 6.0 2-line
cordless telephone/
answering system with
caller ID/call waiting

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Summary of Contents for AT&T TL88102

  • Page 1 User’s manual TL88102/TL88202 DECT 6.0 2-line cordless telephone/ answering system with caller ID/call waiting...
  • Page 2 AT&T product. You can also visit our website at www.telephones.att.com 1 (800) 222-3111 or call . In Canada, 1 (866) 288-4268 dial Model number: TL88102 (one handset) TL88202 (two handsets) Type: DECT 6.0 2-line cordless telephone/answering system with caller ID/call waiting Serial number: __________________________________________________________ Purchase date: __________________________________________________________ Place of purchase: _______________________________________________________ Both the model and serial numbers of your AT&T product can be found on...

  • Page 3: Parts Checklist

    The DSL filter must be plugged into the telephone wall jack. Raise the antenna. User’s manual Quick start guide Cordless handset (1 for TL88102) (2 for TL88202) Telephone base Charger for cordless handset Belt clip with power adapter installed (1 for TL88102)

  • Page 4: Table Of Contents

    User’s manual TL88102/TL88202 DECT 6.0 2-line cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Key tone ..........20 Set date/time ........21 Quick reference guide - handset ..1 Home area code .........22 Quick reference guide - telephone base ........
  • Page 5 Directory Number of rings .........65 Remote access code ......66 About the directory ........39 Message alert tone ......67 Shared directory .........39 About the answering system.....68 Capacity ..........39 Answering system and Character chart ........39 voicemail indicators......68 Create directory entries .......40 Using the answering system and Create a new directory entry..40 voicemail together ......68 Review the directory ......42...
  • Page 6 Limited warranty ........97 Technical specifications .......99 DECT 6.0 digital technology ..99 Telephone operating range ..99 Redefining long range coverage and clarity ..........99 Index Index ............100...

  • Page 7: Getting Started

    Getting started Quick reference guide - handset CHARGE light Soft keys (2) • On when the handset is charging • Press to select a menu item displayed above in the telephone base or charger the key. (page 9). REDIAL/PAUSE • During a call, press to hang up •...

  • Page 8: Quick Reference Guide

    Getting started Quick reference guide - handset Main menu HANDSET Main menu 12:45am 12/31 MENU • ANSWERING SYS (page 59) • DIRECTORY (page 39) • CALL LOG (page 51) • RINGERS page 12) • SETTINGS (page 11) Using menus: • Press the MENU soft key to show the menu.

  • Page 9: Quick Reference Guide - Telephone Base

    Getting started Quick reference guide - telephone base /VOLUME/ X/DELETE • During a call, press to adjust the speakerphone • Press to delete volume (page 27). messages (pages 71 and page 72). • Press to adjust the volume during message playback (page 71).

  • Page 10: Main Menu

    Getting started Quick reference guide - telephone base • Press to review the call log when the • Press to enter the directory telephone is not in use (page 54). when the telephone is not in use (page 42). • Press to scroll down while in menus.

  • Page 11: Installation

    Getting started Installation You must install and STOP! See pages 8-9 for charge the battery before easy instructions. using the telephone. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. For optimum range and better reception, place the telephone base in a central and open location.

  • Page 12: Telephone Base And Charger Installation

    Getting started Telephone base and charger installation Telephone base installation If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between each telephone line cord and telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference.

  • Page 13: Charger Installation

    Getting started Telephone base and charger installation Option 2: Installation with separate line jacks Plug one end of the black telephone line cord into the line 2 telephone wall jack or a DSL filter. Plug one end of the clear telephone line cord into the line 1 telephone wall jack or a DSL filter.

  • Page 14: Battery Installation And Charging

    Getting started Battery installation and charging Install the battery as shown below. Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.
  • Page 15 Getting started Battery installation and charging CHARGE light Step 3 Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light under the screen of the handset is on during charging. After you install your telephone or power returns following a power outage, you have to reset the date and time.

  • Page 16: Belt Clip And Optional Headset

    Getting started Belt clip and optional headset Belt Clip To attach the belt clip: To remove the belt clip: Snap the belt clip into Gently lift either of the the slots on both sides belt clip tabs outwards to of the handset. remove the belt clip from the handset.

  • Page 17: Telephone Settings

    Telephone settings Handset settings Use the menu to change the telephone settings. HANDSET 1. Press the MENU soft key on the handset to enter the main menu when the handset is not in use. 12:45am 12/31 MENU 2. Press or p to scroll to SETTINGS, then press the SELECT soft key.

  • Page 18: Ringer Volume

    Telephone settings Handset settings Ringer volume You can set the ringer volume level to one of six levels or turn the ringer off. 1. Press the MENU soft key when the handset is not in use. RINGERS or p to scroll to RINGERS, then press the 2.

  • Page 19: Lcd Language

    Telephone settings Handset settings LCD language You can select the language used for all screen displays. SETTINGS LCD language 1. Press the MENU soft key when the handset is not in use. Clear voicemail Key tone or p to scroll to SETTINGS, then press the 2.

  • Page 20: Key Tone

    Telephone settings Handset settings Key tone You can turn the key tone feature on or off. If you turn off the key tone, there are no beeps when you press keys. 1. Press the MENU soft key when the handset is not in use. SETTINGS or p 2.

  • Page 21: Set Date/Time

    Telephone settings Handset settings Set date/time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information.

  • Page 22: Home Area Code

    Telephone settings Handset settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.

  • Page 23: Telephone Base Settings

    Telephone settings Telephone base settings Use the menu to change the telephone settings. 1. Press the MENU soft key on the telephone base to enter BASE the main menu when the telephone base is not in use. 2. Press or p to scroll to Settings, then press the 12:45am 12/31...

  • Page 24: Ringer Volume

    Telephone settings Telephone base settings Ringer volume You can set the ringer volume level to one of six levels or turn the ringer off. 1. Press the MENU soft key when the telephone base is not in use. Ringer volume Ringer tone or p 2.

  • Page 25: Lcd Language

    Telephone settings Telephone base settings LCD language You can select the language used for all screen displays. 1. Press the MENU soft key when the telephone base is not in use. LCD language Clear voicemail or p 2. Press to scroll to Settings, then press the Key tone SELECT SELECT soft key.

  • Page 26: Key Tone

    Telephone settings Telephone base settings settings Key tone You can turn the key tone feature on or off. If you turn off the key tone, there are no beeps when you press keys. 1. Press the MENU soft key when the telephone base is Clear voicemail not in use.

  • Page 27: Set Date/Time

    Telephone settings Telephone base settings Set date/time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. The year must be set so that the day of the week can be calculated from the caller ID information.

  • Page 28: Home Area Code

    Telephone settings Telephone base settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.

  • Page 29: Telephone Operation Telephone Operation

    Telephone operation Telephone operation Make, answer or end a call Using the handset: To make a call: • Press LINE 1/ , LINE 2/ /SPEAKER, then enter the FLASH FLASH telephone number. To predial a call: • Enter the telephone number, then press LINE 1/ , LINE 2/ FLASH FLASH...

  • Page 30: Silence The Ringer

    Telephone operation Telephone operation Silence the ringer When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normal at the preset volume. To silence the ringer when there is an incoming call: Line 1 Press the SILENCE soft key on the handset or telephone •...
  • Page 31 Telephone operation Telephone operation To redial a number Using the handset: 1. Press REDIAL/ when the handset is not in use. PAUSE or p 2. Press to scroll to the desired number. 3. Press LINE 1/ , LINE 2/ SPEAKER to dial. FLASH FLASH Using the telephone base:...
  • Page 32 Telephone operation Telephone operation To delete a redial entry Using the handset: 1. Press REDIAL/ or p and then press to scroll to the desired PAUSE number. 2. Press the DELETE soft key to delete the displayed entry. Using the telephone base: 1.

  • Page 33: Options While On Call

    Telephone operation Options while on call Volume Control During a call, you can adjust the listening volume on the handset or telephone base. To adjust the listening volume of the handset: • Press /VOLUME/ on the handset while on a call. To adjust the listening volume of the telephone base: •...

  • Page 34: Hold

    Telephone operation Options while on call Hold During a call, you can place a call on hold. You hear an alert tone if you have not taken the call off of hold after 14 minutes. You hear another alert tone 30 seconds later.

  • Page 35: Chain Dialing

    Telephone operation Options while on call Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account information or access codes) from the directory, call log or redial list.
  • Page 36 Telephone operation Options while on call To access the last number redial while on a call: Press REDIAL/ on the handset to display the last number dialed. Press PAUSE the DIAL soft key to dial the displayed number or press the BACK soft key to cancel the chain dialing.

  • Page 37: Multiple Handset Use

    Multiple Handset use Multiple handset use Join a call in progress You can use up to four system handsets, or three system handsets and the telephone base at the same time on an outside call. If a handset or the telephone base is already on a call on line 1 or line 2 and you would like to join the call, press the corresponding line button on another handset (LINE 1/...

  • Page 38: Intercom

    Multiple Handset use Intercom Use the intercom feature for conversations between a handset and the telephone base or between two handsets. You can buy additional expansion handsets (model TL88002) for this telephone system. You can register up to 12 handsets to the telephone base (page 76). To initiate an intercom call with a handset: 1.

  • Page 39: Answer An Incoming Call During An Intercom Call

    Multiple Handset use Intercom To silence the ringer of an intercom call: Press the SILENCE soft key on the destination handset or telephone base. • To end an intercom call: 1. Press the END soft key, CANCEL, /LINE 1 or /LINE 2 on the telephone base;...

  • Page 40: Call Transfer Using Intercom

    Multiple Handset use Call Transfer using intercom Using the intercom feature to transfer an outside call to another system handset or the telephone base. You can also share an outside call with another system handset or the telephone base. Transfer a call From the handset: 1.
  • Page 41 Multiple Handset use Call Transfer using intercom At the telephone base: 1. During a call, press HOLD and the outside call is put on hold. Press the MENU soft key and then press or p to scroll to Intercom, then press the SELECT soft key.

  • Page 42: Conference Call

    Multiple Handset use Conference Call Share an outside call You can let another system handset or telephone base join you on an outside call. That call continues until all participants hang up. • During a call on line 1, press LINE 1/ on the handset or /LINE 1 FLASH...
  • Page 43 Multiple Handset use Conference Call To initiate an intercom call while on a conference call: When you initiate an intercom call during a conference call, it places all participants in the conference call on hold. 1. Press INT on the handset (see To initiate an intercom call with a handset on page 32).

  • Page 44: Answer An Incoming Call During A Conference Call

    Multiple Handset use Conference Call Answer an incoming call during a conference call When you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls on line 1 or line 2 while you are already on a conference call.

  • Page 45: About The Directory

    Directory About the directory Shared directory Directory entries are stored at the telephone base and shared by all system handsets. Any changes made on the handset or the telephone base apply to all. NOTE: Only one handset or the telephone base can review the directory at a time. If another device tries to enter the directory, its screen shows Not available at this time.

  • Page 46: Create Directory Entries

    Directory Create directory entries Create a new directory entry Using the handset: 1. Press the MENU soft key when the handset is not in use. or p to scroll to DIRECTORY and then 2. Press DIRECTORY press the SELECT soft key. or p to scroll to Add contact, then press 3.
  • Page 47 Directory Create directory entries 5. Press the NEXT soft key to move to the name. The screen displays Already saved if the number is already in the directory. You cannot save the same number twice. 6. The screen shows ENTER NAME. See the Character chart on page 39.

  • Page 48: Review The Directory

    Directory Review the directory Review directory entries Using the handset: 1. Press pDIR when the handset is not in use. -OR- Press the MENU soft key when the handset is not in use. DIRECTORY or p to scroll to DIRECTORY and then Press Review press the SELECT soft key.

  • Page 49: Search By Name

    Directory Review the directory Search by name 1. Follow the steps in Review directory entries above to enter the directory. 2. When an entry appears, press the dialing keys (0-9) to start a name search. The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory or p beginning with that letter.

  • Page 50: Dial, Delete Or Edit Directory Entries

    Directory Dial, delete or edit directory entries Dial a directory entry Using the handset: 1. Search for the desired entry in the directory (see Review the directory on pages 42-43). 2. Press LINE 1/ , LINE 2/ /SPEAKER. FLASH FLASH Using the telephone base: 1.
  • Page 51 Directory Dial, delete or edit directory entries 6. Press the SAVE soft key on the handset to save. There is a confirmation tone and the screen shows the edited entry. Using the telephone base: 1. Search for the desired entry in the directory (see Review the directory on pages 42-43).

  • Page 52: Speed Dial

    Directory Speed dial The telephone system has 10 speed dial locations (0-9) where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from existing directory entries.
  • Page 53 Directory Speed dial or p 4. Press to choose your desired speed dial location (0-9), then press the REPLACE soft key. The SPEED DIAL 1:<empty> screen shows the directory listed in chronological order. 2:<empty> DELETE REPLACE or p 5. Press to scroll to the phone number you wish to assign to the selected speed dial location.

  • Page 54: Review The Speed Dial Entries

    Directory Speed dial Review the speed dial entries Using the handset: 1. Press the MENU soft key when the handset is not in use. DIRECTORY or p to scroll to DIRECTORY, then press 2. Press Review Add contact the SELECT soft key. Speed dial or p to scroll to Speed dial, then press...

  • Page 55: Edit A Speed Dial Entry

    Directory Speed dial Edit a speed dial entry Using the handset: 1. When the handset is not in use, press and hold the dialing Robert Brown key (0-9) corresponding to the assigned location you wish to edit. 888-883-2445 2. When the desired entry appears, press the EDIT soft key. EDIT The screen shows EDIT NUMBER.

  • Page 56: Reassign A Speed Dial Entry

    Directory Speed dial 5. Use the dialing keys (see page 39) to edit the name. • Press CANCEL to backspace and erase a character. to move the cursor to the left or p • Press the right. Linda Miller 888-722-7702 6.

  • Page 57: Caller Id

    Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.

  • Page 58: Caller Id History

    Caller ID Caller ID history How the caller ID history (call log) works If you subscribe to caller ID service provided by your telephone service provider, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it is not saved in the call log.

  • Page 59: Caller Id Operation

    Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you entered it into your directory.

  • Page 60: Review The Caller Id History

    Caller ID Caller ID operation Review the caller ID history Review the caller ID history to find out who called, to return the call, or to copy the caller’s name and number into your directory. Call log empty displays on the screen if there are no records in the caller ID log. Using the handset: CID when the handset is not in use.

  • Page 61: View Dialing Options

    Caller ID Caller ID operation View dialing options Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.

  • Page 62: Save A Call Log Entry To The Directory

    Caller ID Caller ID operation Save a call log entry to the directory Using the handset: 1. Select a desired entry in the call log (see Review the Christine Smith caller ID history on page 54). 888-883-2445 2. When the desired entry appears, press the SAVE soft 12:45am 12/31 key.

  • Page 63: Delete From The Call Log

    Caller ID Caller ID operation 6. Press the SAVE soft key. There is a confirmation tone Christine Smith and the screen shows the saved entry. 888-883-2445 EDIT DELETE NOTES: • If you try to save a call log entry to the directory that is already saved in the directory, the telephone base or handset shows Already saved.

  • Page 64: Reasons For Missing Caller Information

    Caller ID Reasons for missing caller information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the phone number. Private number The caller prefers not to show the name. Private name The caller prefers not to show the phone number and name.

  • Page 65: Answering System

    Answering system Answering system settings Use the answering system menu of a system handset or the telephone base to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, or remote access code.
  • Page 66 Answering system Answering system settings To record a new outgoing announcement: Using the telephone base: /REC while the telephone base is not in use. 1. Press • or p 2. Press to choose Announcement, then press the SELECT soft key. or p 3.
  • Page 67 Answering system Answering system settings Using the handset: 1. Press the MENU soft key menu when the handset is not in use. 2. Press the SELECT soft key to select ANSWERING SYS. or p to choose Mailbox 1 or Mailbox 2, then press the 3.
  • Page 68 Answering system Answering system settings To delete your announcement Using the telephone base: 1. Press the MENU soft key when the telephone base is not in use. 2. Press the SELECT soft key to select to select Answering sys. or p to choose Mailbox 1 or Mailbox 2, then press the 3.

  • Page 69: Answer On/Off

    Answering system Answering system settings Answer ON/OFF You must turn on the answering system for answering and recording messages. To turn the answering system on or off: Using the telephone base: • Press /ANSWER ON 1 and/or /ANSWER ON 2 to turn on the corresponding answering system.

  • Page 70: Call Screening

    Answering system Answering system settings Call screening The call screening feature lets you listen at the telephone base to a caller leaving a message. You can turn this feature on or off with either your handset or telephone base. Unless you change it, the call screening feature is preset to on.

  • Page 71: Number Of Rings

    Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, four or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages.

  • Page 72: Remote Access Code

    Answering system Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code to any number from 00 to 99. Using the telephone base: 1.

  • Page 73: Message Alert Tone

    Answering system Answering system settings Message alert tone When the answering system is turned on, the telephone base beeps every 10 seconds to alert you of new messages. The alert stops when all new messages have been reviewed. Using the telephone base: 1.

  • Page 74: About The Answering System

    Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left on your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate.

  • Page 75: Message Capacity

    Answering system About the answering system Message capacity The answering system of line 1 and line 2 can each record and store up to 99 messages. Each message can be up to four minutes in length. The total storage capacity of each telephone line for the announcement, messages and memos is approximately 14 minutes.

  • Page 76: Call Intercept

    Answering system About the answering system Call intercept If you want to talk to the caller who is leaving a message on line 1, press LINE 1/ on the handset or press /LINE 1 on the telephone base. FLASH If you want to talk to the caller who is leaving a message on line 2, press LINE 2/ /LINE 2 on the telephone base.

  • Page 77: Message Playback

    Answering system Message playback Message playback If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first). When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording.

  • Page 78: Delete All Messages

    Answering system Message playback Press 5 to stop. • • Press the BACK soft key to exit to the previous menu. NOTE: When the memory of the answering system is full on line 1 or line 2, the corresponding line message, L1)Ans Sys Full or L2)Ans Sys Full, displays on both the handset and the telephone base.

  • Page 79: Recording And Playing Memos

    Answering system Recording and playing memos Record a memo Memos are your own recorded messages used as reminders for yourself or others who use the same answering system. You can record your own memos using the handset or telephone base. Playback and delete them the same way as incoming messages.

  • Page 80: Play Back A Memo

    Answering system Recording and playing memos Using the handset: 1. Press the MENU soft key when the handset is not in use. 2. Press the SELECT soft key to select ANSWERING SYS. or p to choose Mailbox 1 or Mailbox 2. Press the SELECT 3.

  • Page 81: Remote Access

    Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. 1. Dial your telephone number from any touch-tone telephone. 2. When the system plays your announcement, enter the two-digit security code (19 is the default code.

  • Page 82: Appendix

    Appendix Adding and registering handsets The handset provided with your telephone system is already registered as HANDSET. Additional handsets registered to the telephone system are assigned in sequential order. If you register another new handset to your telephone system, the new registered handset is assigned HANDSET 2. Then your first handset is renamed as HANDSET 1.

  • Page 83: Deregistering Handsets

    Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR- • You wish to change the designated handset number of your registered handsets. You must first deregister ALL handsets, and then register each handset you wish to use again, one at a time.

  • Page 84: Handset And Telephone Base Indicators

    Appendix Handset and telephone base indicators Handset screen icons Handset battery is charging (animated displayed). Becomes solid when the battery is fully charged. Flashes when the battery is low and needs charging. Line 1 is in use. Line 2 is in use. Handset ringer of line 1 is turned off.

  • Page 85: Telephone Base Screen Icons

    Appendix Handset and telephone base indicators Telephone base screen icons Line 1 is in use. Line 2 is in use. Base ringer of line 1 is turned off. Base ringer of line 2 is turned off. Base ringers of lines 1 and 2 are turned off. New voicemail received on line 1 from the telephone service provider.

  • Page 86: Alert Tones And Lights

    Appendix Alert tones and lights Handset alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps You are pressing q or p on a cordless handset when the volume is already at its highest or lowest setting.

  • Page 87: Handset Lights

    Appendix Alert tones and lights Handset lights Lighted display CHARGE On when the handset is charging in the telephone base or charger. Lighted key pad /SPEAKER On when the speakerphone is on. Telephone base lights Large tilt lighted display /LINE 1 and /LINE 2 •...

  • Page 88: Screen Display Messages

    Appendix Screen display messages Screen messages The telephone number entered is already stored in Already saved the directory. Telephone base is calling. Base is cal ling There are no call log entries. Cal l log empty A system handset is calling the Cal ling base telephone base.
  • Page 89 Appendix Screen display messages Line 1 is on hold. L1)ON HOLD Line 2 is on hold. L2)ON HOLD There is an incoming call on line 1. Line 1 Incoming cal l There is an incoming call on line 2. Line 2 Incoming cal l MUTE is turned off and the person on the other end Microphone ON can hear you.

  • Page 90: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For www.telephones.att.com Customer Service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial My telephone doesn’t work at all. •...
  • Page 91 Appendix Troubleshooting My cordless handset isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base. You may have moved out of range.
  • Page 92 Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (pages 6-7).
  • Page 93 Appendix Troubleshooting • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. • You may have too many extension phones on your telephone line to allow all of them to ring simultaneously.
  • Page 94 Appendix Troubleshooting The charge light is off or blinking. • Make sure you plug the power and line cords in correctly and securely. • Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
  • Page 95 Appendix Troubleshooting Difficulty hearing messages. Press VOLUME/p to increase the telephone base speaker volume. • Press p • /VOLUME to adjust the message playback volume on a handset. System does not answer after the correct number of rings. • Make sure that the answering system is on. should show on the handset and the /ANSWER ON 1 and/or /ANSWER ON 2 light on the telephone base should be on.
  • Page 96 Appendix Troubleshooting System does not record messages. • Make sure the answering system is on. should show on the handset and the /ANSWER ON 1 and/or /ANSWER ON 2 light on the telephone base should be on. • Make sure the memory of the answering system is not full. •...
  • Page 97 Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and my telephone doesn’t work. • Make sure your computer is powered on. • Make sure your Internet connection is working properly. • Make sure that the software is installed and running for your nontraditional telephone service.

  • Page 98: Maintenance

    Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.

  • Page 99: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...

  • Page 100: Save These Instructions

    Appendix Important safety information Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.

  • Page 101: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.

  • Page 102: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.

  • Page 103: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions www.telephones.att.com about this product should be directed to our website at 1 (800) 222-3111 1 (866) 288-4268 call . In Canada, dial What does this limited warranty cover? The manufacturer of this AT&T branded product warrants to the holder of a valid proof of purchase (“CONSUMER”...
  • Page 104 Appendix Limited warranty 5. How do you get warranty service? www.telephones.att.com To obtain warranty service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial NOTE: Before calling for service, please review the user’s manual; a check of the PRODUCT’s controls and features may save you a service call.

  • Page 105: Technical Specifications

    Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels Operating temperature 32°F - 122°F 0°C - 50°C Telephone base voltage 96Vrms - 129Vrms (AC voltage, 60Hz) Telephone base voltage 6V DC @ 600mA (AC adapter output) Handset voltage 2.4VDC - 3.2VDC Charger voltage 6VAC @ 300mA (AC adapter output)

  • Page 106: Index

    Index Index Add a handset 76 Day and time Alert tones handset 15 handset 67 telephone base 21 message alert tone 67 Delete telephone base 67 a caller ID log entry 57 Announcement 59–62 a directory entry 44 Answer an incoming call during an all old messages 72 intercom call 33 an announcement 62...
  • Page 107 Index Index Important safety information 93–94 Quick reference guide 1–4 Installation 5–9 Intercom 32–35 Reassign a speed dial number 50 Receving calls 23 Key tone Recharging 9 handset 14 Redial 24–26 telephone base 20 Remote access 66 Remote access code 66 Ringer silencing 24 Ringer volume Last number redial 24–26...
  • Page 108 Index Index Temporary ringer silencing 24 Time handset 15 telephone base 21 Transfer a call 34–35 Troubleshooting 84–91 Visual message waiting indicator 13 Voicemail 68 Voice prompts 69 Volume control handset 27 telephone base 27 Warranty 97–98...

  • Page 109: Remote Access Wallet Card

    Record announcement ..End remote access call ..(or hang up) Turn system off or on ..Models: TL88102/TL88202 Type: DECT 6.0 2-line cordless telephone/answering system with DECT 6.0 2-line cordless telephone/answering system with caller ID/call waiting © 2012 Advanced American Telephones. All Rights Reserved.
  • Page 110 www.telephones.att.com © 2012 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Printed in China. Issue 2 AT&T 02/12.

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